2,902 reviews
- Pre-Construction
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- Mid-Construction
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- Post-Construction
AI reviews summary
Pros
Cons
Verdict
The building experience is largely defined by highly professional site managers and responsive customer service staff who provide a smooth construction phase. While the end product is generally high quality and often delivered quickly, the pre-construction administrative stages are prone to delays and coordination issues. Post-handover defect management and the clarity of the initial selection process are areas where consistency varies.
This review is for pre-construction stage I have completed, having built with another builder before, I can tell Clarendon process is smoother albeit more formal, selections are large, some consultants are very responsive e.g. 1hr, for some it takes 1-2 weeks (big ticket upgrades). Standard inclusions are totally fine; upgrades vary by consultant… Read more
some are even cheaper then open market but some significantly pricier. Clarendon is also accommodative to custom changes, all in all, happy with their service. Keep up good work.
From our first interaction with [Name Removed] at the Clarendon Homes West Pymble Display Centre, we had numerous questions which he answered with patience, clarity and complete honesty. We did not feel pressured to build with Clarendon Homes at all. He listened to our requirements for the new house and guided us through our floor plans and… Read more
inclusions. Whenever we needed any advice, he was only a phone call away and he would always address any concerns we had. He always responded to emails and phone calls very quickly. We could not hope for a better start to bulding our new home. Thank you [Name Removed] for your patience, help and guidance. We would highly recommend anyone looking to build a new home to go visit [Name Removed] at Clarendon Homes display Centre at West Pymble. He is an absolute professional and knows what he is talking about and gives great advice and suggestions .
We can’t recommend Paul Croudace highly enough. From our very first visit, he knew everything Clarendon could offer, and he never once made us feel rushed. We kept coming back to see him, and we always seemed to have more questions, but he answered every one patiently and always came back with a solution. Nothing was ever a problem. Paul was… Read more
always easy to reach by phone or email, and more than once he replied to me late at night. That made a big difference when we were working through such a big decision.
Even after we were handed over to tender and pre-construction, we stayed in touch with Paul. When construction started, and his face showed up on a sales poster on our temporary fence, I couldn’t resist taking a selfie with “Paul.” I texted it to him to say hi, to tell him we’d made it to construction, and to thank him for helping us get there.
Paul is a friendly, easy-going guy, and it never felt like we were just another sale. Once our build is finished, I’d happily shout him a beer at the pub. Thanks for everything, Paul!
Reviews with attachments
- +2
We started construction with Clarendon Homes in March this year and have been very happy with both the continuous progress and the quality of the build. A big contributor to this is our Site Supervisor. We can’t speak highly enough of [Name Removed]. Since construction, [Name Removed] has given us complete confidence in our build. He is… Read more
professional, always available, and keeps us informed every step of the way. His attention to detail with the sub-trades is outstanding, and it shows in the quality. What stands out most is how much [Name Removed] genuinely cares. He treats our home as if it were his own, and it’s clear he is determined not to let us, or Clarendon, down. Building a home is a big commitment, and having someone like [Name Removed] in charge has made the whole process so much easier and less stressfull.
Clarendon Homes should be proud to have a representive like [Name Removed], and we would highly recommend [Name Removed] and his team to anyone building with Clarendon.
- +4
We absolutely loved our building experience with Clarendon from start to finish! Our site supervisor, Simon, was phenomenal—his attention to detail was outstanding, and he kept us thoroughly informed with transparent updates at every single stage of the build. He handled all of our questions with incredible professionalism and speed, turning what… Read more
can normally be a stressful process into an absolute breeze. Our customer service consultant, Linda Esera, was equally amazing, always providing us with crucial information in a highly efficient and timely manner. We are over the moon with the final result and the exceptional support we received. We cannot recommend Clarendon, Simon, and Linda highly enough to anyone looking to build their dream home!
We are working on a few projects at the moment. We have built 4 times prior to this. When considering built process and momentum, of the 8 different builders we have dealt with Clarendon has impressed us most. The built has progressed more consistently and faster than any of the builders we have dealt with in the past. The site is clean and the… Read more
extra stapes they take to protect aluminium door runners and window glass show they care about the quality of the end product. [Name Removed] our supervisor has been great to work with. Clear, honest communication, sensible approaches taken to issues so problems are solved quickly. [Name Removed] from head office is a smart ass and not particularly respectful towards customers. but [Name Removed] well and truely makes up for that. The selections process is disjointed and frustrating. The players don't speak to each other and you have to track every election, but once you get through that to commence the build things flow so well. Gabrielle Paterno made the sales process easy to engage with me was very responsive.
We are half way through the build and are very happy with the quality and speed of it.
[Name Removed] and Project Manager [Name Removed], demonstrated exceptional professionalism, communication and exemplary Customer service throughout our 14 month journey. When our project fell behind schedule, [Name Removed]’s passion rigorous attention to detail and expert management of tradesmen successfully recovered the program to meet a… Read more
practical completion date. Paired with [Name Removed]’s Lovely demeanour and consistently timely communication, their supportive, personal guidance made this journey for us extremely enjoyable. These two team members are an absolute asset to the Clarendon Group. They have not only delivered a beautiful house but represented Clarendon through our journey in a very professional but also a very personal approach. Thank you [Name Removed] and [Name Removed]. [Name Removed] and I wish you both the very best for the future.
- +1
I’m currently building my new home with Clarendon Homes, and overall, it’s been a very positive experience. The construction process has been well organised, with good progress and communication throughout. A special thanks to our site supervisor, Sam, who has been professional, responsive and helpful in managing the build and addressing any… Read more
questions or concerns along the way.
We’re now approaching the final stages of construction and are very happy with how everything is coming together.
Thanks to Sam and the Clarendon team for their hard work. Looking forward to moving into our new home!
- +4
I recently completed my new home with Clarendon Homes and overall, the experience exceeded my expectations. The build was delivered on time, which is a testament to the team's planning, organisation, and commitment to keeping the project moving. Communication throughout the entire process was clear, consistent and professional. I was kept… Read more
informed at every stage and any questions or concerns were addressed promptly, which made what can often be a stressful experience much easier.
A special mention goes to [Name Removed] and [Name Removed], who were outstanding throughout the build. Both made themselves readily available whenever we needed assistance, took the time to explain things clearly and were always focused on finding practical solutions. Their proactive and solutions-driven approach gave me confidence that my home was in good hands.
The finished product is a beautiful, high-quality home that my family is excited to move into. From the spacious kitchen and living areas to the overall workmanship and presentation, I am extremely happy with the outcome.
Thank you to the entire Clarendon team for delivering our home on schedule and making the journey a positive one. We would happily recommend Clarendon Homes to anyone looking to build their new home.
Thank you to the team at Clarendon Homes QLD. From the initial display home visit with the courteous and knowledgeable [Name Removed] at Everleight Estate (Greenbank) meeting our planning needs without any hiccups; to the smooth construction process with the extremely efficient communication guru [Name Removed], our consultant onsite - and finally… Read more
grateful to meet our onsite supervisor [Name Removed] - we only needed to meet him once to understand why it was really a peace of mind getting to build your forever home with these guys. It wasn't our first build so we fully understand the works behind getting everything done right. Not every build will be the same and not every customer as well, but having abit of patience, knowledge and being prepared yourself helps in the pivotal construction of your house.
we are mid build on our first new house and it has been a smooth and easy process, our sales consultant [Name Removed] from the Rochedale Display office has been very understanding and helpful throughout the journey as we had many setbacks with Redlands City Council. Show details
We recently received our keys for our newly built house from Clarendon Homes in Western Sydney (after completing a knock-down rebuild). We could not be more impressed with the service we received and the quality of the product. Our Construction Customer Service Consultant, Ainona Manu guided us through every step of the build, ensuring we were… Read more
kept up to date and keeping our mind at ease with progress. Our Site Manager, Scott Page did an exceptional job in delivering the house for handover (early!), ensuring that all the trades were completed to an exceptional quality, and keeping us up to date as the build progressed.
We do not plan to build again, because we have our forever home in which we look forward to making many memories. BUT, if we did build again, we would use Clarendon. Thank you for your work and, commitment and service.
Tarnya has the professionalism mindset for her job. Her willingness to make our construction fast and transparent is one of the greatest thing she did during build.!Thank you Tarnya!!! More success in your career!!! Show details
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We looked at several home builders in the Sydney region but really liked the floor plan and options provided by Clarendon. The sales process was quite smooth and the consultant was pretty good. The process from sales to contract was very lengthy due to site conditions (trees, removal of cross over, etc.). The selection process over 3 days was very… Read more
enjoyable but the consultants (especially kitchen and electrical) and are not very good at guiding you through. You really need to be clear on what you need and review everything.
The construction process started in October 2024 with a 56 weeks contracts. Handover was completed in May 2026 (7 months late). [Name Removed] (our supervisor) was really good and did not settle for good enough. So we had some delays but very few defects post handover. His communication was good, regular and he was always happy to meet with us on site to show us progress.
What I would improve: - Some trades are simply not great (flooring especially) and our internal stone wall had to be redone due to the wrong products being delivered. - Pre-Construction process is very slow and requires triple-checking everything.
What I love: - The access to the portal with regular updates, photos, etc. - Site supervisor communication and focus on quality - The end product (very happy)
Key recommendations: - Make sure you have an appropriate budget for upgrades (during the selection process). Some products must be upgraded (flooring, electrical, A/C, etc.) - Be patient. Construction may take longer than expected. It's OK if you are not in a hurry but other builders will typically be faster than Clarendon. The speed also depends on the location of your build - Do not take the sales quote as your final budget. Additional costs will be incurred for BASIX, site requirements, storm water, upgrades, etc.
We had a great experience building with Clarendon Homes. From the start right through to handover, the customer service was exceptional and the whole process felt supported and well organised. Our site supervisor, [Name Removed], has been fantastic. His communication was clear and consistent the entire way through, and he was always approachable… Read more
and happy to answer any questions. His attention to detail is reflected in the quality of the build. The finish of the home is excellent and we would highly recommend Clarendon to others.
If I could give 10 stars I would. My CSC TB and SS GT have made our build journey a very positive one. T who was always responsive, no questions were a bother and I would get a response within a day for my emails. Then G, his fortnightly forecasts were spot on! Weekly photos, I always had updates through the hub from him. Then our PCI inspection… Read more
really proved his attention to detail. I can say this because I also hired a private inspector and the report came up with literally just minor scratches and no major concerns. Thank you both so much!
- +2
We recently built our new Clarendon Home (Grande 47 design) and overall had a very positive experience. Our site supervisor ([Name Removed] ) was brilliant and completed the build a full month ahead of the expected timeframe, which was a fantastic outcome. Since moving in, we’ve identified a few minor defects, which is to be expected, and the… Read more
aftercare experience has been excellent. [Name Removed] and [Name Removed] (Man in a Van) were a pleasure to deal with and had everything resolved quickly and professionally. While we’re not planning another build anytime soon, we would definitely use Clarendon again. From start to finish, the process was smooth, well-managed, and free from any major surprises.
I settled my land in September 2025. They show cheaper contract and then offer average inclusions and make you spend more at colours selection. Anyway, slab poured 20th January. Framing completed February march. Roof in April. They are extremely slow. They couldn’t get my house to closing stage in more than 4 months. Other builders in my estate… Read more
started 2 months after mine but they are way ahead of me. I’m fearing that I will be the lat one in my estate to get my house completed. Communication is poor as well. They suppose to update fortnightly but I don’t hear much from them. So far I’m very disappointed with the progress specially when I can see other houses getting to completion much quicker in my newly built estate. Please choose your builder wisely as you will be making repayments
Latest follow-ups
Lovely consultants, but stick to the set process and don't question too much – Our entire Lifestyle Studio experience was fantastic. Our sales and pre-tender consultants were great. Our pre-construction consultant was very friendly and personable, however, we did have poor communications and some misunderstandings. While… Read more
waiting for Council approval, we often had to chase up for updates and often only received information after requesting it. It wasn't automatically provided to us. She was not very good at handling matters which didn't fit the usual process. We had one main issue (regarding Council infrastructure contributions) which ended up costing us money because our initial request was not addressed, or understood. While we appreciate Clarendon did eventually accommodate our request, better listening by our consultant when we first raised the concern would have saved time, angst and money. There were also misunderstandings and misinformation on another issue (regarding changed stormwater drainage design). We understand that Clarendon has a set process, but a little more flexibility and better listening / communication is needed.
Follow-up · Our Clarendon build process and post-build support has been fantastic! Costs did not change very much (just minor adjustments) from the contract. Handover was a little rushed but thanks to a great post-build support, all post-build issues were addressed easily. Dealing with Clarendon during the warranty period has been great. We love our home.
- +1
Build was commenced on 26/9/25. Multiple issues and delays in pre construction phase. Construction phase has been worst. Communication from SS is poor. No updates until we chased. Rude and disrespectful SS. No trades onsite for weeks. Week 42 and no… Read more
update about pre-lining inspection. Site was a mess and neighbours have contacted multiple times about unsafe site conditions. CSC providing arbitrary timelines impacted by weather, trades and materials. Rest of the houses by other builders are completed despite construction commencing after ours. Weather conditions have been ideal during summer and other houses completed under same weather conditions. At this point it seems we will be having another Christmas period whilst paying mortgage on money paid to Clarendon for a very poorly done job. Quality of build is not good either. 52 defects identified by private inspector. Still waiting for second inspection before pre-lining to see whether defects have been rectified. It has been an absolute nightmare unfortunately. No one deserves that.
Follow-up · Following my previous review, I have received several follow-up questions from readers about our experience with Clarendon Homes, particularly regarding construction progress, our site supervisor and the overall build quality. Unfortunately, progress continues to be extremely disappointing. We experience a few days of activity followed by… Read more
Hi Clarendon Homes are keen to assist you… Read more (+2 replies)
Roof screws – Post build we have a colour bond roof and live near the coast we had an inspection done recently on our screws that go into the roof sheeting due to an neighbour pointing out that they are rusting (his builder replaced his for the same problems)… Read more
Clarendon response was that this is a cosmetic issue and that the screws get the paint damage on installation and screwing them down into sheeting, Looking around my other neighbours including the home's up nearer the coast and who have been in area longer than me do not have this problem,it looks unsightly and on reading up on the issue it says that rust will cause problems down the line and should be replaced as they'll get hard to remove and rust stains will run down sheeting causing more problems, I've heard back Clarendon says it's only cosmetic and out of warranty that they get damaged on installation if this is the case we were never told of this potential problem also why are mine badly damaged and not my neighbours you can see in the picture it looks like the washer has been damaged, when you purchase home we paid extra for being coastal, they tell you colour bond will last for many years,as usual this is the response once your in home, like many people when they advertise lifetime warranty I think they are taking about house falling down they seem to have lots of other little clauses that you're not made aware of at time of purchase,so anyone with colour bond roof get them in before 2-6 years warranty as they definitely wipe their hands at a later Ignoring the facts that rust is problem waiting to happen, very disappointed on Clarendon response.
Follow-up · Their reply was that the correct screw had been used but they failed to do anything about the rust in my opinion it is not good enough what is the point of them getting you to go colour bond when the heads of the screws rust up in a short time, they are all the same nice when you are purchasing home but don't want to know any complaints,who is… Read more
Thank you for your feedback. We understand your… Read more (+1 reply)
Positive reviews
Excellent pre-construction experience with [Name Removed], at the [Name Removed] display home. He is very helpful and responds quickly to emails and phone calls. He goes above and beyond in trying to make the pre-construction/sales process as straightforward as possible. Thank you [Name Removed] Show details
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Thanks to [Name Removed] for his meticulous attention to detail and project management throughout our build. He took the time to talk through questions, and action any requests in a timely manner. Would definitely work with [Name Removed] and the Clarendon team again. Show details
[Name Removed]’s performance as our site manager is truly second to none—no one could possibly ask for more. With 26 years of experience running his own carpentry business, alongside his extensive background managing sites for major project home builders, his expertise is unmistakable. Most importantly, his care and devotion to his craft, his… Read more
genuine respect for us as clients, and his seamless organisation in coordinating trades, materials, and work orders make watching him work feel like watching a master conductor lead an orchestra. At the same time, whether over the phone or face-to-face, his manner is always relaxed, amiable, and quietly confident.
Seeing the progress on-site feels like magic: the ground-floor framing went up in a single day, and the second-floor framing followed within just a few days. By the time [Name Removed] walked us through the site, most of the framing was already in place—even down to the prefabricated shower bases. We could immediately feel at home already; it was truly a "wow" moment that was hard to believe! When [Name Removed] mentioned that he once completed a build in just seven months at another project home builder, we completely believed him.
During our walkthrough, [Name Removed] patiently answered all of our questions and explained everything in great detail. We never felt rushed, and he never once made us feel as though any of our questions were silly. As he put it, there is nothing to hide and everything is completely transparent. Most reassuringly, he walked us through the layers of quality checks in place—including his own inspections, his manager's inspections, checks by the framing crew and certifiers, as well as our own independent building inspector. He told us he would much rather pick up any issues early than late, and we absolutely love that mindset.
We have felt incredibly fortunate to have [Name Removed] assigned as our site manager ever since the day Jennifer first shared the news with us—even before we met him in person. When I checked his LinkedIn profile back then and saw all the glowing endorsements from his past colleagues alongside the warm welcome messages from Clarendon Homes, I knew right away: this guy is going to be awesome!
Negative reviews
Do not use Clarendon Homes. Let me repeat ... Do not contract Clarendon Homes. They will take your money even if you do everything perfectly. Their incompetence and shocking attitude to customers is clear as demonstrated in the email below and that it happens to other people I know personally. Clarendon homes want to intentionally miss a… Read more
deadline and fine you when they are useless and lazy. It's a money making scam. And when you call them out for dishonesty, they cancel your contract and keep your deposit. They are in for one hell of a fight - looking forward to dragging the brand down through news and socials.
Your Anticipated Start Date is approaching Hello, As you are already aware, the Anticipated Start Date noted in your contract is the 28/07/2026. As this date is approximately 2 weeks away, I am writing to make you aware that there are still items outstanding that will be required prior to this date in order to avoid an extension and price review being needed. Covenant Approval. Building Approval. As per clause 2.1 of your HIA contract, these items are required on or before the 28/07/2026. Should the above items not be received by this date, a charge of $3153.30 will be applied to your contract by way of variation to extend the anticipated start date to the 28/08/2026 – and this variation will need to be signed on or before the 28/07/2026 in order to proceed. Should the above items not be received, and the variation not be signed by the 28/07/2026, as per Clause 2.2 (a) of your HIA contract you may be issued with a notice to end the contract with Clarendon Homes. If there is anything I can do to assist you in obtaining these items prior to this date, please let me know. Kind Regards, Customer Service Consultant ‑ Presite Clarendon QLD Site Loganholme QLD 4129 T: 07 3387 1300 www.clarendon.com.au
The response: Clarendon Homes. I suggest you do your job and make sure all the items are received by that date! I have provided everything on time and on the day. Any delay is on Clarendon Homes and should this delay occur I am going to start legal proceeding to counter your inefficiency and delays. I will not tolerate this Australian uselessness! The most lazy group I have ever seen I’m y lift across all countries of the world.
We chose Clarendon for our duplex build because they offered a degree of design flexibility and customisation that other volume builders couldn't match. As first-time homebuilders, our experience so far has been a mix of positive individual team interactions alongside administrative delays and internal communication gaps. Sales & Pre-Tender [Name… Read more
Removed] at the Box Hill showroom was excellent. He accommodated our schedule with multiple online meetings to refine our design, answered all our questions, and remained very responsive via email throughout this process.
Tender Stage Our tender presenter, [Name Removed], was thorough and offered valuable design suggestions. However, a few operational areas needed better coordination. It took three months from paying the tender deposit to receiving our tender presentation, which required multiple follow-ups on our part.
The presentation ran for six hours (2:00 PM – 8:00 PM). Given that a duplex involves two dwellings, scheduling longer default blocks or splitting sessions would make the decision-making process much less exhausting.
Also, despite updating staff that our land was registered, site investigations (such as the borehole report) were not initiated in advance as expected.
Contract Stage We experienced delays receiving our architectural plans prior to the contract meeting, requiring us to reschedule the appointment. At our contract meeting with [Name Removed], our land was still logged as unregistered in Clarendon’s system, meaning site surveys had still not been ordered.
Pre-Construction Phase Having paid $20,000 in progress fees to date, momentum entering the pre-construction phase has felt underwhelming. We received conflicting information regarding the timing of our 5% contract deposit—being told at contract presentation it was due post-CDC, only to be chased for it earlier once the warranty certificate arrived. When raising this contradiction, administration initially insisted on immediate payment without checking back with our contract presenter. While [Name Removed] called the next day to apologise for misinforming us, the process to get that clarification required unnecessary friction.
So far, we have repeatedly felt like we are doing the heavy lifting to chase progress, correct file information, and resolve miscommunications. While individual staff are polite and knowledgeable, tighter internal coordination is needed to prevent administrative oversights and client frustration.
Selections Phase [Name Removed] was very helpful throughout this stage, but we hit a setback with our facade selection. We chose the Saville facade—an $18,000 upgrade—based on the photo on Clarendon's website. We were disappointed to find out later that the rendered finish shown in the photo wasn't included and that the price was only for face brick. As first-time builders, we didn't pick up on the terminology and assumed the marketing photo reflected what we were paying for. Having this clearly explained upfront would have allowed us to factor the extra cost of rendering the front facade into our initial tender.
We’ve heard good feedback from others about Clarendon's builds, so we're hopeful that these initial issues are just one-off hiccups. We are looking forward to moving into the construction phase and completing this project successfully together. I will update this review as construction progresses.
Hi Satorah, Thank you for your feedback and… Read more
This review is based solely on the customer service we have received during the construction phase of our home, as our build is still in progress. During construction, a temporary pool fence was stolen from the site. While the pool was installed by a third party, it was approved by Clarendon and formed part of our overall building project. We… Read more
understand the contract states that Clarendon is not liable for owner-supplied materials. However, the same contract also gives Clarendon exclusive possession and control of the site until handover, and we believe this comes with a responsibility to take reasonable care in securing the premises. We provided photographs showing the site access gate left open, including after 5:00 pm, yet our concerns were repeatedly dismissed and Clarendon refused to accept any responsibility. What disappointed us most was not the cost of the fence, but the lack of accountability, empathy and willingness to genuinely consider our concerns. Unfortunately, the communication and customer service we have experienced in relation to this matter have fallen well below our expectations, leaving us feeling unsupported as customers.
Recent reviews
We built our home in Forestville with Clarendon Homes, and [Name Removed] was a big part of why it went well. She answered our questions quickly, kept us updated at each stage and dealt with every issue that came up. She was professional and easy to work with, and she made the process much less stressful. Thanks, [Name Removed]. We'd recommend asking for her. — Will Show details
[Name Removed] has been most helpful regarding advice and information when we had questions. Everything has run smoothly. We have been guided without issue along the way and it has been a stress free process Show details
Choosing to build a new home is a big decision, and we're so glad we chose Clarendon Homes. We have had a fantastic pre-construction experience. From the initial consultation through to the planning and documentation stages, the entire process has been smooth, organised, and professionally managed. Monica has been exceptional throughout our… Read more
journey. Her communication has been prompt, transparent, and informative, ensuring we always understood the next steps. She consistently went above and beyond to address our concerns and make the process as stress-free as possible.
The level of customer service and professionalism we have received has exceeded our expectations. We are extremely pleased with our experience so far and would not hesitate to recommend Clarendon Homes and Monica to future homeowners.
[Name Removed] was fantastic to deal with throughout the process. He was always super helpful, responded quickly to any questions or concerns and genuinely made an effort to resolve any issues that came up. He was proactive in following things up and kept us updated along the way. We really appreciated his support, communication and willingness to… Read more
help!
[Name Removed] was lovely to deal with and always willing to help. She regularly called to provide updates and followed up on any concerns we raised. She was persistent in chasing up trades and making sure things were being addressed, which we really appreciated. Her communication and efforts to get things sorted made a big difference. Thank you, [Name Removed]!
[Name Removed] at Clarendon Homes Bridgeman Downs has been an absolute legend to deal with. His communication, professionalism and willingness to help have been 10/10 from start to finish. He’s made the whole process so much easier and has gone above and beyond for us. Couldn’t recommend [Name Removed] highly enough — outstanding service all round! Show details
The pre-construction stage with Clarendon Homes was a wonderful experience. Our Customer Service Consultant, [Name Removed], was professional, answered emails in a timely manner, ensured to respond with the correct information and had a lovely tone in all her emails to us. Name Removed] took over from another Customer Service Consultant. The hand… Read more
over was smooth and it felt as though we had [Name Removed] from the very beginning.
We would also like to thank [Name Removed] at the West Pymble Display Home for his help and support along the way in addition to all the wonderful people at the Lifestyle Studio who made our experience very positive. Overall, we have been happy with our pre-construction experience with Clarendon Homes and look forward to the next stage of our journey.
We had a very positive experience throughout the pre-construction stage with Clarendon Homes. Our Customer Service Consultant, Jane, was professional, responsive and very helpful throughout the entire process. She kept us updated, answered our questions clearly, and helped guide us through the various stages of approvals and preparation before… Read more
construction.
Building a new home involves a lot of decisions and paperwork, so having Jane there to communicate with us and follow things up when needed made the whole process much easier.
We would also like to thank Terry and David for their help and support along the way. Overall, we have been very happy with our pre-construction experience with Clarendon Homes and are now very excited to see our new home come to life.
A big thank you to Jane, Terry, David and the Clarendon team!
An Absolute Godsend! Jane whata is the Gold Standard at Clarendon! If I could give Jane Whata 10 stars, I would. Building a new home is notoriously one of the most stressful endeavors you can undertake, but having Jane Whata assigned as our pre-Construction Customer Service Consultant (CSC) was an absolute blessing from above. Jane Whata was… Read more
truly instrumental in transitioning our file from the grueling pre-construction phase into active construction in the absolute most optimal timeline possible. Before we met Jane Whata, the administrative hurdles felt overwhelming and pain staking, but she completely changed our building experience for the better. She is, without a doubt, the best part of our journey with Clarendon Homes. Her professionalism is unmatched. Throughout the entire process, Jane Whata displayed incredible patience, was always remarkably courteous, and proved to be exceptionally prompt and swift in getting things done. She never let a piece of paperwork sit idle. Whenever a bottleneck popped up, [Name Removed] did her absolute best to escalate the issue immediately, constantly going above and beyond to push our dream forward as practically and feasibly as possible. Jane Whata is a tremendous asset to Clarendon Homes. If you are lucky enough to have her assigned to your file, thank your lucky stars because your build is in the most capable, excellent hands in the business. Thank you, Jane Whata, for your unwavering support and hard work—we wish you absolutely nothing but the very best!
Hi Sue, Thank you for your feedback and we wish… Read more