Clarendon Homes

Decided To go with Clarendon for our new home build and chose a home and facade that was perfect for us. Long story short they have maintained all aspects of their reputation from start to finish. Both my customer service consultant and site supervisor was excellent throughout. Could not have wished for better.
We have been handed over the home and are very happy leading into the maintenance period.
A few adjustments to be made but just small issues.
I will certainly recommend this company for peace of mind .

Building a home should be exciting, unfortunately this has been what feels like a never ending journey for us. We went into this expecting some hiccups and imperfections, being realistic.
I cannot fault the pre-construction Journey. From sales to colours. Everything went smoothly.
We started construction in June 2021. Here we are in May 2022, still not with the keys. Our home is the Lakeside 31, a single storey which had a 32 week contract.
Since construction started, we have had 5 site supervisors. Without posting names: [Removed]. This has...

Despite all the challenge's over the last 18 months we had a very positive building experience and love our new home. We were comforted by the focus on quality and stability that building with Clarendon provides.
Our site manager was exceptional. He kept us updated weekly, was transparent with things that didn't go to plan and was adaptable to keep things progressing. We love our new home and are grateful to Sam and the entire Clarendon team.

We would like to thank our Sales Person, Tender Presenter and Customer Service Consultant who went above and beyond to answers all our questions and assist us with our journey during pre-construction stage. Everyone was approachable and available to answer our calls or respond to our emails in a timely manner. They took their time to explain everything and asked all the right questions to understand our needs which was included in the plans. We lost a few months to lock down and Clarendon were able to move things along quickly on their end to m...

We would like to appreciate all the support and excellent customer service provided by our Customer Service Consultant, our site manager and other consultants.

CSC always responded to all our questions we raised during our build and she assured the concerns were addressed as per our expectation.

She has been on top of the process and had been excellent on her job.
Our site manger was excellent and kept us informed every step of the way. We loved his weekly updates on every Fridays and it was part of our lives, Honestly, we couldn't imagine...

With our Pre Construction experience, we would like to thank to [Name Removed], the Customer Service Consultant & [Name Removed], the Sales person. They really are the great assets to Clarendon Homes. They are very helpful and have a good understanding of our needs and provide excellent service during Pandemic. Also very efficient that our CDC approval took only 2 weeks. Thanks [Name Removed]. When ever we have a problem or a confusion, [Name Removed] helps us to have our mind in peace. Thanks [Name Removed].
The only time we were unhappy was ...

As far as my project is concerned, it is quite satisfactory from the plan to the completion, basically combining my expected requirements.Clarendon provides a good service. The construction schedule was completed as planned.Timely service is also provided after handing over the building. All the staff who have cooperated with us are very satisfied. Thanks!

The quality of our build is outstanding it really has blown us away it has turned out more beautiful then I ever thought. We did have covid and 3 floods which delayed our build I wasn't happy with the bricking stage the delay was not fair and was never dealt with probably in my eyes all I wanted was recognition that they are so slow and not turning up most days leaving at 12pm other days which cost of us money renting and paying a mortgage.
Our site manager [Name Removed] was awesome and our customer service rep [Name Removed] was amazing to deal with.
They both pushed so hard to get us in our house at the end and the walk through was impressive they was barely any defects !!!

We have just completed the pre construction stage of our Clarendon project. Our Customer Service Contact, [Name Removed], was extremely friendly, helpful and communicative.

[Name Removed] kept us up to date regularly and clearly explained what was happening week to week. Joedee also gave us clear information on what was required of us to ensure that we moved to construction without unnecessary hold ups.

During our selections, [Name Removed] assisted us with chasing up any points that we needed assistance with and answered queries that w...

Our experience to this stage with Clarendon has been wonderful. Our sales consultant and customer service consultant were both extremely helpful, informative, responsive and a pleasure to deal with. They were always ready to answer any question we had and have made this part of the building process very positive.

We are currently in construction stage with Clarendon Homes. Our customer service consultant ([Name Removed]) was really amazing. She was always quick in responding, quick in sorting out issues in a timely manner, always kept us informed and took time to explain information when needed. Most of our consultants, especially kitchen consultant ( [Name Removed]) electric consultant ( [Name Removed]) were really great in explaining the quote, quick turnaround in answering the questions.

We had a difficult time with our colour and wardrobe consulta...

Our Customer Service Contact, [Name Removed], is absolutely brilliant to deal with. [Name Removed] was always available to us, she made sure the preconstruction stage ran smoothly and promptly. Nothing was too much trouble for [Name Removed], helping us make sure we got our house exactly as we wanted. We hope the rest of our build is just as amazing.

Prompt response is a very impressive from my project manager, happy with their quality control of house detailing. Love the house. [Name Removed] is very responsive and do very good weekly follow up. The only thing which is not perfect is the sand brick mortar colour is a bit too yellow.

We just come to the stage where the construction can begin next week. So some of the questions below can't be answered. But the whole process has been managed pretty well. If I need to say something, maybe the process could have been more quicker.
not built yet.
no issues yet.
like all cases, more than initially estimated.

Our CSC was very knowledgeable and accessible throughout the pre-construction phase, making it a worry-free process for us. It was good to have a calming and very informed person on hand to answer all our novice building questions. Our CSC provided helpful advice regarding our pool construction (which we are doing outside of our Clarendon contract).
Minor errors in the contract were found and rectified by CSC before entering construction.
Overall, it felt like our CSC was doing everything they could post demolition to get us to the construction phase ASAP, which would lock in our fixed pricing, which we appreciated.