Clarendon Homes
- clarendon.com.au
- ✓ Verified company
2,424 reviews · Statistics
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- Pre-Construction (385)
- Mid-Construction (206)
- Post-Construction (740)
Reviews
Thank goodness for [Name Removed]
NSW, Baulkham HillsSince [Name Removed] took control of our home things were done on time every time. Amazing communication skills, even though by the time he took over we were running late he chased hard to get us in our beautiful home asap
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CSC is very good
NSW, Baulkham HillsWe've finished our build in July 2023. We've been building in a time with lot of supplies shortage issues. There's a lot of delay and it's been very frustrating. But I know it's an industry-wide issue so I can't really blame Clarendon on that.
I haven't been moved in long enough to provide a good review on the build. But I can comment on our CSC who has been very responsive to our queries and follow up well. I want to give him a 5 starts for his work ethics. Well done.
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[Name Removed] has done a wonderful job!
NSW, Baulkham HillsHalfway through, my unfortunate site supervisor left, and [Name Removed] took over. Like a genuine pro, he took up the work. He did more than just tidy up everything the previous Site Supervisor had left behind. but also made sure we were informed, paid attention to our needs, and took into account our unique circumstances to deliver the house on schedule. He is an exceptional site supervisor—among the finest, if not the best—not just in my opinion. The construction quality is excellent, and [Name Removed] took note of and fixed all the minor issues that were raised.
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Slab stage completed !
NSW, Baulkham HillsOur build has only just started with the slab and plumbing recently completed ,but we have had a great experience so far. Our slab manager [Name Removed] has been excellent in communicating what's happening and the trades onsite have been professional. Our site has been left clean and tidy at all times.
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Great job, thank you
NSW, Baulkham HillsI am very happy with the communication to date from my Customer Service Consultant James Monda and Site Manager Mick Algie. They have been great in updating me on my build and they are always more than accommodating to listen to any queries I have. Mick and James are both making this an enjoyable experience and I am excited to see the rest of the build take place
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Lurching from one catastrophe to the next
QLD, BrisbaneThe review box says "state accurate facts and be objective"
Ok here we go:
1. 19 months to build the house
2. 4 site supervisors from beginning to end
4. Numerous delays and extension letters provided
5. Site cleared in August 2021. Slab poured the week before Christmas 2021.
6. No frames up until March/April 22.
7. Advised house ready by December 22 in time for Christmas (we were actually told November but even we thought that was a stretch).
CLARENDON making my dream come true.
NSW, Baulkham HillsMy property in Melonba is the second property CLARENDON has built for me. The reason why I chose CLARENDON again is because its project quality is trustworthy. Quality management is very strict during the entire construction process. The project control manager will report the project every week. Discuss project quality and improvements with homeowners. The service of the maintenance team after the handover was very good. Every minor issue raised by the homeowner was taken very seriously and repairs were arranged quickly. Every minor issue raised by the homeowner was responded to in a timely manner. As the owner of the property, I am very satisfied with CLARENDON. , thank you so much CLARENDON for making my dream come true.
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Wow.. I can’t thank enough to Clarendon home for building our amazing home…
NSW, Baulkham HillsExcellent service from Clarendon home from sales discussion to handover, well informed on the progress, accommodating our personalized needs, making us always happy and fulfilled… and our site supervisor [Name Removed], he is simply amazing….
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Great Customer Service Consultant and Site Manager
NSW, Baulkham HillsBuilding a house is very stressful. But thanks to our great Customer Service Consultant, James Monda, and Site Manager, David Faint, who have been very helpful and responsive that make the journey much more pleasant. I am currently at Internal lining stage and so far, I am very happy with the result.
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[Name Removed] is Awesome
NSW, Baulkham HillsAmazing customer experience and empathetic dealings by [Name Removed]. For a first time house build experience, we were quite apprehensive as we just heard mostly horror stories from other people who were building or recently built their homes. I’d say we were pleasantly surprised by the very professional approach by Clarendon staff through the process.
I did have a misfortune or site supervisor leaving half way through when [Name Removed] took over. He assumed the work like a true pro. He not only took care of all the things left behind by p
... Read morerevious SS but also kept us in the loop and listened to our requests and catered for our personal situation to deliver the house in time. He is remarkable site supervisor one of the best if not the best (not just my words). The build quality is really good and all the little things noted were taken on board by [Name Removed] to fixing. [Name Removed], [Name Removed] and [Name Removed] made our experience of building our first house a pleasant one. Thanks
Very Happy with Clarendon Homes!!
NSW, Baulkham HillsThank you, [Name Removed], for your help. You are indeed the best. We appreciate all your hard work and dedication put into our dream home. Please keep up the excellent work.
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Customer Service Representative
NSW, Baulkham Hills[Name Removed] from Clarendon Customer Service team also followed up on queries, issues raised with him. Their were significant delays in handover but [Name Removed] did his best to keep us informed.
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So far, so very good
NSW, Baulkham HillsNothing but the highest praise for our Site Supervisor and the progress to date with our build. Compared with builds around us it's clear that that Clarendon has a high focus on quality and workmanship. This is exactly what we wanted and were prepared to pay for. We're not upset by the build duration as expectations were set up front and continue to be well managed by our most excellent Supervisor.
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Excellent build quality !!
NSW, Baulkham HillsWe built our first house with Clarendon. Excellent quality, they have in built process to check for the quality and to make sure it is up to their standards. Our interactions with the builder was mainly through our CSE, [Name Removed], he was brilliant and has promptly responded to all our requests and has done everything within his reach to address our needs.
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Perfect
NSW, Baulkham HillsThe Site Manger has been professional, courteous and helpful, has provided regular feedbacks keeping us up to date with the build. Speed of the construction so far has been fast. Looking forward to the completion.
Show detailsQuestions & Answers
Is there any one person at Clarendon that will take responsibility for my Son and his family of three girls having to live on the streets if they don't receive the keys to their new Clarendon home this week?
Months and months overdue.
No they will not take any responsibility. Once your build is in trouble for delivery delays they no longer make money so you become the lowest priority. I got ghosted for months.
I would like to know why we put up a review over one month ago and have STILL not heard from anyone at Clarendon. It has not even been acknowledged on the site, just one more disappointment.
Regards
Simon and Fiona
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About Clarendon Homes
- Clarendon Homes lets you browse home designs for single storey homes, double storey homes and granny flats.
- There are Clarendon display homes all over Sydney, Wollongong, and the Newcastle and Hunter Regions. These allow you to view a prospective home design that catches your eye in-person. There are also Display Homes available for sale.
- House & Land Packages provide a handy all-in-one new home solution for sourcing a new home along with its location.
- Knocking down and rebuilding your home is an option that allows you to stay in your postcode, but with an upgraded residence. You can select from over 40 home designs to revamp your home’s facade and interiors.
- Home construction loan specialists at Clarendon help to navigate different deals offered by lenders, to secure the right one for you.
Points of praise
Generous and well-deserved praise was given to the professional and efficient staff at Clarendon Homes.
Reviewers appreciated the clear lines of communication they had with staff members. Staff constantly kept clients updated on progress and any changes due to COVID-19. Some reviewers noted that this customer care didn’t end even after the warranty period expired.
Reviewers at the post-build construction stage also reported that they were enjoying their beautiful homes crafted by solid workmanship. Many were second-time clients of Clarendon Homes, or shared that they wouldn’t hesitate to go with this home builder again in the future.
 | | Clarendon Homes NSW, IllawarraNo reviews yet | ||
|---|---|---|---|---|
| Category | Project Home Builders | Project Home Builders | Project Home Builders | Project Home Builders |
| Types of Homes Available | Granny Flat, Home within a Home, One-Storey and Two-Storey | One-Storey and Two-Storey | One-Storey and Two-Storey | One-Storey, Split Level and Two-Storey |
| Major Defects Warranty | Lifetime | Lifetime | Lifetime | Lifetime |
| Knockdown & Rebuild | Yes | Yes | Yes | Yes |
| Building Code | 2298C | 80444 | 80444 |
Contact info for Clarendon Homes
Extra Information
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Hi Frank, we are very sorry to read about the delays you have experienced in finalising the items in your home. We understand our Warranty Manager has been in contact and will have a plan and time li
... Read morene to complete those remaining items as soon as practical.