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Brosa Furniture

Brosa Furniture

4.3 from 835 reviews

Reviews

(637)
(61)
(12)
(19)
(106)
  • Product Quality
    4.6 (164)
  • Return Claim MadeYes (11) · No (167)
  • Warranty Claim MadeYes (5) · No (171)
  • Product Appearance As advertised (97%) · Not as advertised (3%)
  • Shipping
    4.6 (136)

Reviewer Photos & Videos

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Tracey

TraceyGreater Melbourne (Inner), VIC

  • 2 reviews
  • Verified customer

Best bed storage ever

published

Needed a bed with storage. Found Brosa and had a great experience. Easy to order, great delivery, bed was of good quality and easy to assemble. All in all easy from start to finish. Thank you Brosa

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Simon

SimonGreater Melbourne (Metropolitan), VIC

  • Verified customer

Very happy

published

Bought the Frank Large Entertainment Unit and we are very happy with it. It is solid and looks exactly as on the website. Delivery was within the time frame advertised. It was very well packed and the attachment of the legs was easy.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
Linda

LindaSydney, NSW

  • Verified customer

A very happy Brosa customer!

published

Absolutely thrilled! Brosa is highly recommended for the quality of their furniture but also their outstanding customer service. The entire online transaction was easy, professional and delivery was as promised.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
Rob V.

Rob V.Sydney, NSW

  • Verified customer

Good quality, reasonable installation service

published

I bought a queen gas lift bed - delivery took quite long for an item supposedly in stock but the quality was good. The diamond installation service is also reasonably priced compared to others and they were able to come on a Saturday at no extra cost, which was a huge plus. Recommend

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Amy

AmyGreater Melbourne (Outer), VIC

  • Verified customer

Very Happy

published

I wanted to buy a couch for our living room that was already available. I bought it online so really liked the "Ready Made" "All Options" tabs on the website as it made it so clear what was available without needing to visit the store. The couch was delivered within the timeframe indicated on the website and when it arrived it matched how it was represented online and is good solid quality, I bought in the Boxing Day sale at 30% off so very happy with the value also.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Kim

KimHobart, TAS

  • Verified customer

Good value for money!

published

Very happy with the product - quality was overall good at a reasonable price as I got it on sale. Delivery was relatively quick taking 3 weeks to reach Tasmania. Happy to buy from this store again!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Jane

JanePerth, WA

  • Verified customer

exceptional quality

published

I was pleasantly surprised by the quality and comfort of the 2 cushions that I bought before Christmas and am so glad I have them. The inserts are not the cheap nasty filling of other shops. They were delivered quickly and were very well packed.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Sarah

SarahGreater Melbourne (Inner), VIC

  • Verified customer

Beautiful product, amazing service.

published

Brosa was there every step of the way with ordering, delivering and assembling our bed frame. The quality of the product itself was top-notch. After realising to our disappointment that the frame was the wrong height for our mattress (totally our own fault!) Brosa was incredible to deal with and were more than happy to collect and refund. We received a full refund in speedy time. Even though we never got to keep that beautiful frame (stupid high mattress!) I would most certainly shop with Brosa again. It's rare to have quality made products with even better personalised service.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
  • Verified customer

Exceptional customer service and quality items

published

We just purchased an ottoman to go with our existing pieces of furniture. We were so impressed with the level of customer service in the showroom. Once ordered the purchase only took one week to arrive even though there was a public holiday and we live in Tasmania. We love this store! Top marks to everyone.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
Danni C.

Danni C.Sydney, NSW

  • Verified customer

Worst customer service - be careful

published

After three attempts to deliver the wrong table, the right one was delivered damaged. They backed their truck into my fence and damaged it of which they are telling me it happened before they arrived.
My Chairs for the table are now being delivered over 4 months away. End product is quite disappointing. I would stay away from this company. The service is appalling. They don’t attempt to even admit what terrible things they have done.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Whitney G.

Whitney G.Greater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Fold out couch with a difference

published
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Binny

BinnyPerth, WA

  • Verified customer

Expert service and product.

published

From WA we ordered online and found it easy to find the Hooker Bar Stools. We are very happy with our stools that are well made with leather seats. The information given for everything was exceptional so we knew the expected arrival day. It took 3 months from ordering, manufacturing and receipt by courier to our address.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Sharonr

SharonrGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Emily gaslight bed and bedhead.

published

The store had a great layout and very easy to navigate with helpful assistance from sales team . The product range is extensive and beautiful quality. The Brosa team kept me well informed through the whole process. The bed is perfect great design and structure not to mention colour, offering ample storage underneath.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Sarah A.

Sarah A.Greater Melbourne (Inner), VIC

  • 2 reviews
  • Verified customer

Kidd Sideboard - 10/10

published

I recently purchased the 'Kidd Small Sideboard' from Brosa & boy was I impressed! It's not easy to find a small sized buffet with ample storage, good looks, constructed from solid timber AND at a reasonable price point. Luckily I was able to find just what I was looking for in the Brosa Kidd range. This sideboard is really whatever you need it to be. For me its acting as a buffet / display / bar cabinet in my living & dining area. All in all highly recommended products & brand with an easy to navigate site!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
Gordana S.

Gordana S.South East Queensland, QLD

  • Verified customer

Very good sofa bed

published

Looked for a nice , modern sofa bed and found it at pop-up Brosa store in Brisbane. Love the sofa, it was easy to assemble, looks good in the guest bedroom.
Only one little thing for improvement - delivery. Hasn't been delivered in the time frame we were promised when we purchased it, and it took a bit of e-mails to sort delivery up. But in all, very happy with product, will definitely buy from Brosa again.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
Nikki

NikkiGreater Melbourne (Metropolitan), VIC

  • Verified customer

Amarillo Outdoor Patio Set - great quality, good value (especially as it was on sale!)

published

Lightweight, but good quality - perfect for my balcony. I can fold it up and store it away if I want.

Better to spend a little more and get something that will last. My previous outdoor set was from Bunnings and didn't last long. Time will tell, but I can see the quality difference.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Ronn

RonnGreater Melbourne (Outer), VIC

  • Verified customer

Amazing products and experience with Brosa

published

We were present on the day of the store launch and the staff was very accommodating. While the selection process was time consuming, Brosa made it really easy and assisted in color combination and measurements too. The process from then (ordering) till receipt & assembly of goods was very smooth. Love the products and have been using them since last 2 months, it has been good decision to go with Brosa.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Dianne

Dianne

  • 2 reviews
  • Verified customer

Perfect Chair

published

Thanks Brosa team for the Chair I found in your website. I was So happy with my find (exactly what I wanted). superb quality and very easy to assemble. Thanks again

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Lorraine

LorrainePerth, WA

  • Verified customer

Worst customer service and horrible damaged product

published
  • +16
Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance Not as advertised
See all answers

  • Verified customer

Worth the wait

published

I am so please with the Brosa furniture we order. It’s so well made. Not only is it gorgeous but it’s comfortable.
Only advice I can give is to get fabric colour swatches

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

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Questions & Answers

Stephanie L.

Stephanie L.asked

Is your outdoor concrete tables easy to mark with spills n stuff
Can it be used outdoors with no roofing just open ?

No answers

MEW

MEWasked

Hi, are the bed frames modular / easy to put together? How is the bed delivered? In a flat pack or easy to put together pieces?

1 answer
Joanne N.
Joanne N.

It arrived in the shape of the Ottoman (folded), nearly ready to use. just need to undo the packages of the matt. The packages is a square cube shape, as big as the folded Ottoman. As a small lady like me, I will need someone to help me in unpacking the package. other than that, close to 0 assembly. hope it helps?


Mcgmelbourne

Mcgmelbourneasked

I have ordered a number of pieces from Brosa in the last year and have been very happy. I am thinking about ordering a pair of custom armchairs in the same fabric for my lounge room, but recently read a concerning review. The customer said the chairs they received were different colours and Brosa were not helpful at fixing this problem. The chairs I am looking at would be more than $1000 in total and they take about 4 months the be made so it’s a lot of time and money. Does anyone have any experience of custom orders with chairs? Any issues with fabric on different pieces not matching?

No answers

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