1 photo
Brosa Furniture

Brosa Furniture

4.4 from 1,367 reviews · View Statistics
Listing monitored by Brosa Furniture

Reviews

Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail
Louise
LouiseSydney, NSW
  • 4 reviews
  • Verified

Faulty product, zero service.

published

Bought a sideboard which when it first came out of the box I was delighted with. It looked to be really good quality however once I'd put the legs on and stood it up I saw one of the doors won't close, the hinges weren't attached properly by manufacturer so it just hangs open.
Sent email photos and video to Brosa explaining the issue and 10 days later zero response except an email saying it would take them up to a week to respond.
Thats far below the minimum standard of service I'd expect.
There was also a payment glitch where the money came out of my account but no order confirmation, item still showing in my cart however that got fixed up in a few days.

Product Quality
Shipping
  • Verified

Very pleased

published

This was exactly what I expected based on the advertisement and the specifications. The colour and texture were as expected and the piece if very sturdy. I'm very happy with this purchase.

Product Quality
Shipping

Other Furniture Shops

 
 

0.0
(1,234)
Joanne
Joanne
  • 2 reviews
  • 2 likes
  • Verified

Small coffee table.

published

I did a lot of research online to find a small coffee table that was both sturdy, looked good and was reasonably priced. I am very impressed with this table as it is made of real wood and it is solid. With little toddlers around I wanted something that couldn't easily be tipped over. I am very happy with this product.

Product Quality
Shipping
Furniture Shops

Find out how Brosa Furniture compares to other Furniture Shops

Know better, choose better.

Compare all
Ann
AnnSydney, NSW
  • Verified

Beautiful occasional chair.

published

We have been very satisfied with every aspect of our shopping experience with Brosa, we will definitely use them again. The customer service team were terrific, I was promptly sent free swatches so that I was happy with the choice before committing. That said, the website photographs were very accurate. The quality of workmanship of the chair is excellent. Really good value for money. The chair was shipped and delivered very quickly, carefully packaged, the delivery team were communicative and most helpful.

Product Quality
Shipping
Marina
MarinaSydney, NSW
  • 2 reviews
  • 1 like
  • Verified

GREAT!! Oslo 3 seater with chaise

published

I wish the store had a video of the sofa, because it is great quality and very comfy. I am so happy I chose BROSA. Delivery was done smoothly, and it was very well packed. Highly recommend.

Product Quality
Shipping
NeoSamurai
NeoSamuraiEltham, Victoria
  • 36 reviews
  • 41 likes
  • Verified

Okay if you're patient enough to wait 4 months for delivery. Made in China not Australia.

published
Product Quality
Shipping
MMF
MMFSydney, NSW
  • Verified

Meggs Entertainment Unit

published

Excellent product, value, delivery timeframe and customer service - would highly recommend Brosa. Great range of furniture options - will definitely come back for future purchases.

Product Quality
Shipping
Anna
Anna
  • 2 reviews
  • Verified

Frank Cabinet - perfect!

published

Easy to order, kept up to date throughout process. extremely well packaged so cabinet was completely safe. Very solid unit.

Product Quality
Shipping

Other Furniture Shops

 
 

0.0
(1,234)
Auscooke
AuscookeGreater Melbourne (Inner), VIC
  • 2 reviews
  • Verified

Quality at a reasonable price

published

Brosa delivered quality, cost effective furniture, nicely. Have had occasion to shop personally and online - customer service has been brilliant.

Product Quality
Shipping
Furniture Shops

Find out how Brosa Furniture compares to other Furniture Shops

Know better, choose better.

Compare all
Victor
Victor Sydney, NSW
  • Verified

Megan Queen Gaslift Bed Is perfect

published

Very easy to find what I was looking for. The range of products are great. It was hard to pick out the (one) because they all would suit my needs and wants. I was very impressed by the quality and assembly was easy.

Product Quality
Shipping
Attracta Lagan
Attracta LaganSydney, NSW
  • Verified

Quality furniture

published

I have bought several items - bed head, gas lift bed and two bedside tables. They are all great quality and come with easy assembling instructions. I like that I am supporting Australian manufacturing.
Attracta Lagan

Incentivised Review No
Noreen
NoreenVictoria
  • 2 reviews
  • Verified

Gorgeous Products and Amazing Customer Service!

published

Love everything we ordered from Brosa! They're absolutely gorgeous, easily to assemble and stylish! The Stella King Size Bed and Espen Scoop Dining Chairs look absolutely beautiful! Customer service is also superb! Very responsive and accommodating. One happy customer here!

Product Quality
Shipping
Mike W
Mike WSydney, NSW
  • Verified

Great experience and excellent product!

published

We recently purchased a Frank sideboard from Brosa online and have been very impressed with their products and their service. The sideboard is solid timber with an America Walnut finish and is of very high quality and looks even better ‘in the flesh’. The whole process from start to finish went perfectly and we will definitely be back.

Product Quality
Shipping
Kait
KaitSouthern and Hills, SA
  • 2 reviews
  • 1 like
  • Verified

Love my purchase!

published

The couch and occasional chair are fabulous! Very happy with my purchase and with the fast delivery service. Thank you.

  • Thumbnail
Product Quality
Incentivised Review No

Other Furniture Shops

 
 

0.0
(1,234)
Brendon
BrendonSydney, NSW
  • 3 reviews
  • 1 like
  • Verified

Amateur-ville Horror

published

I purchased the Frank TV unit 2 months ago. This company sent me the wrong assembly parts (incorrect screws), and have failed to correct the problem despite 5 emails and 3 phone conversations. The furniture I purchased is sitting in my hallway, unable to be assembled - and from what I gather, they can’t get it together to send the correct custom screws. This company, in my estimation, is amateur and poorly managed.

Incentivised Review No
Return Claim MadeNo
Furniture Shops

Find out how Brosa Furniture compares to other Furniture Shops

Know better, choose better.

Compare all

Questions & Answers

huda a.
huda a.asked

Where is your Location please

1 answer
Apartment downsizer
Apartment downsizer

Rockhampton

Sue
Sueasked

We just took delivery of the Osaka extension table and upon assembly the table doesn’t extend enough to put the extension piece in. What do I do now?

1 answer
Brosa Furniture
Brosa F.Brosa Furniture

Hi Sue! Sorry for the late response. If you haven't done so already, please email us to support@brosa.com with your order number and some pictures or a video of the issue. Our support team will then get back to you shortly with a solution.

Stephanie L.
Stephanie L.asked

Is your outdoor concrete tables easy to mark with spills n stuff
Can it be used outdoors with no roofing just open ?

No answers
See all Brosa Furniture questions

Get an answer from our members and Brosa Furniture representatives

Details

CategoryOnline Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Office, Outdoor and Sofas
Visit official website

Other Furniture Shops

Previous
Next
See all Furniture Shops

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.