Reviewer Photos & Videos
- Gold Comprehensive Car Insurance
So far it’s been great. Really loving it
I haven’t needed to do a claim. But out of all the insurance companies I have called up, budget direct has been the best and friendliest to speak to. Everything was done quick.
Good value easy process
I have been out of the country for 8 years and was on the hunt for a new insurance company. Alot has changed since I last had insurance in Australia, so I've done alot of research to find the right one. I was recommended Budget Direct by a family member. I have to say the process was easy to set up and it had the least hidden clauses then other companies. It has the best reviews and was by far the best value for money. I'm happy with my choice.
Perfect value for money
Value for money, easy to set up, customer service professional and very helpful. I am on a very tight budget and this has helped me so very much. Thank-you for asking
Great Cover, Great Price
I was annoyed by auto increase of premium for my previous insurance (been 6 years loyal, no claim at all). Budget gives the similar coverage, smooth process and also validate my no claim bonus (this is a good insurance coy that stifle away all the not great driver). Very happy. Save me $300
Reasonable quick insurance on line
Easy to set up. Photos of existing damage sorted easily. No messy long time interactions. All on line so was easy and reasonably priced for the product required. Thank you
competitive price compares to other provider
I haven't lodge the claim yet so can't comment on claim procedure but the set up was easy and quick. same goes to road side assistance l. at this stage the set up was smooth
Policy overall was most competitively priced in the market.
Setting up was effortless. The agent was very knowledgeable in the Budget Direct products which made the sale process easy in the end. That and a great affordable priced policy with all that's needed in a comprehensive car policy. Peace of mind.
Was the best insurance for me after all my research
I chose to call and get a quote for car and home contents only few weeks ago, which is easier for me. Was a really long phone call but was very informative. The consultant was professional and patient, knowledgeable and gave me a lot of different options and ways to get insurance etc. very happy I went with budget direct. After careful and time consuming research I decided that this was best for me.
Great service. Great product
New to Budget Direct. It was very easy to set up over the Internet. Information & options were clearly explained. Loved that I could tailor insurance for my needs. Added on Roadside Assist at a low price.
Great value and very easy to deal .
Been with budget for over 10 years and have found them to be very competitive.
Very easy to deal with.
Prompt response to any of my questions or inquires.
1 x claim and no problems
worst experience ever - PDS contain unfair exclusions
I accidently hit my husbands car on the driveway when I reverse from Garage. When I try to make a claim agent said that I cant claim for damages for his car as his living with me. All car policy holders be aware of this. Product disclosure has a exclusion if the 3rd party living in same house. It will not covers. if two people share same houses if accident happen, policy wont cover. Be aware. This is very unfair exclusion. we wont damage our properties deliberately. When car damage its value reduced, we have to pay excess and premium goes u...p. Budget direct should take out unfair clause from the PDS immediately. This is my first claim, very disappointed. I am going make aware all other people about this and complain to Authorities, stop these things happening in future. I was on hold for long time and this was the response. Budget direct is useless. I am going to stop my policy.
Looks like the car stays Damaged for awhile... I pay big money to Budget Direct for top Gold Insurance Coverage only to get told that I must pay $600 excess before the work can be done even thou the Damage was not my fault & caused by hitting a Roo & I also can't pick the Smash repairer myself , must take it to where they say to take it... Not impressed Budget Direct!! Have been with you for years & years,, never claimed at all for anything.... Might be time to switch ...the Damage is only minor & I am NOT paying $600 excess when the accident was not my fault.... I hope the Roo is Dead of feelling very Bloody Crook because I sure am now
Watch out for cancellation fee
When your premiums keep going up, and you shop around and are able to find a cheaper provider, they will charge you cancellation fee to leave them. All because you cancel your cover that is twice the price than their competition.
Does what I want.
Easy to access on the phone, had it before, happy with the cover. The person on the phone was polite and competent. Good value offer for gold comprehensive including road side assist.
Love the deal I got @ the lady was wonderful & very respectful
Good policy easy to set up with the help of the lady I was dealing with she was very patient with me and explained everything to me clearly very happy
Questions & Answers
Sorry, there are no questions about Budget Direct Gold Comprehensive Car Insurance but you can read 83 questions about Budget Direct Car Insurance.
Get an answer from our members and Budget Direct representatives
|Category||Roadside Assistance Providers and Car Insurance|
|Other Insurance Types Offered||Home and Contents, Landlord, Pet and Travel|
|Underwriter||Auto & General Services|
|Legal Liability Cover||Included up to $20 million|
|Roadside Assistance||Optional Extra|
|Reduced or Zero Excess Windscreen Cover||Reduced Excess Optional Extra|
|Choice of Repairer||Optional Extra|
|After Accident Care|
|Hire Car after an Incident|
|Emergency Transport & Accommodation||$100 per day up to $850 in total|
|Towing Costs||Included: the reasonable cost of towing the vehicle if it is unsafe to drive as a result of the damage.|
|Hire Car after a No Fault Accident|
Included, "hire car that meets your needs"
|Essential / Emergency Repairs||Included up to $500|
|Pay As You Drive / Fixed Kilometre Discount||Not Offered|
|Hire Car after Theft|
Included, up to $1,000
|Lock and Key Replacement||Included up to $1,000|
|Transit Cover||Not Included|
|Trailer & Caravan Cover||Caravan & Trailer up to $1,000|
|Child Safety Seats and Prams||Included up to $500|
|New-for-old Car Replacement|
The earlier of 2 years or 40,000 km from original registration
|Personal Property Cover||Included up to $500|
|Uninsured Motorist Benefit||Not Applicable|
|Accidental Loss or Damage|
|Malicious Damage / Vandalism||Included|
|Theft or Attempted Theft||Included|
Other Car Insurance
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.