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Budget Direct Gold Comprehensive Car Insurance

Budget Direct Gold Comprehensive Car Insurance

4.1 from 10 reviews

Reviews

Review distribution

5 star
7
4 star
1
3 star
0
2 star
0
1 star
2

Lyn

LynNorth Western Region, NSW

Good value

published

Purchased five policies. Good value for money. Will be purchasing more in 2020 and encouraging others to purchase from Budget Direct. Did take a little while to set up online. Looking forward to using Roadside Assistance if the need arises.

Insurance TypeComprehensive
Plan covers drivers under 25No
Claim MadeNo

Herb

HerbGippsland, VIC

  • 2 reviews

Good price happy life!

published

Very happy with price of policy and the lady was very polite cheers , dont no what else to say, really dont no what else to say just making up 30 words

Value for Money
Customer Service
Timeliness
Transparency
Insurance TypeComprehensive
Plan covers drivers under 25No
Car ModelToyota Landcruiser 80
Claim MadeNo
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Steph

StephGreater Melbourne (Metropolitan), VIC

  • 3 reviews

More value than others

published

Yes it is cheaper than my previous insurance. But it has some catches too. It doesn't have road side that which is not an issue for me as my car dealer includes that. Additional driver who dont live in the same address will have more excess if claim. My previous policy doesnt have that. But all these are acceptable to me as long i i could save my monthly repayment.

Value for Money
Customer Service
Job Satisfaction
Transparency
Insurance TypeComprehensive
Plan covers drivers under 25No
Car ModelKia Carnival YP (2015-Present)
Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Joan Dominique M.

Joan Dominique M.Greater Melbourne (Metropolitan), VIC

Very slow process for claims!

published

It has been over 2 weeks since the claim was made but it still has not been processed despite repeated calls and emails for follow-ups. Until now, we are still waiting.

Insurance TypeComprehensive
Plan covers drivers under 25No
Claim MadeYes
Claimant is the policy holder No
Claim DateOctober 2019
Claim ApprovedNo

Simple and easy to swap car insurance online, good value.

published

First experience with Budget direct. Simple and easy on line to insure, good value and hopefully easy to claim if the worst occurs. The technology to transfer previous insured details is excellent and easy to use

Value for Money
Customer Service
Timeliness
Job Satisfaction
Transparency
Insurance TypeComprehensive
Plan covers drivers under 25No
Car ModelToyota Prado J120
Claim MadeNo
See all answers

Albert K.

Albert K.Sydney, NSW

New era is private insurance

published

Not only is Budget Direct competitive its clearly cost effect. Do not waste your productive time in searching for a better deal. If you are a claim free customer then Budget Direct is the wise choice.

Insurance TypeComprehensive
Plan covers drivers under 25No
Claim MadeNo

Ocean86

Ocean86Richmond-Tweed, NSW

Great service and excellent gold coverage

published

Easy to submit application, online car inspection was great and very affordable full comprehensive coverage. Excellent customer service & reliable coverage. It was Easy to set up my new policy and direct debit from my bank account monthly all online.

Value for Money
Customer Service
Timeliness
Job Satisfaction
Transparency
Insurance TypeComprehensive
Plan covers drivers under 25No
Car ModelVolkswagen Golf 7 (Hatchback) 92TSI Comfortline
Claim MadeNo
See all answers

sarah

sarahGreater Melbourne (Metropolitan), VIC

  • 13 reviews

Best value and high cover level

published

I shop around for car insurance and find Budget is always the best value, lowest price but with a high level of cover options such as agreed value and choice of repairer. Not many, if any, insurers beat them on premium for a Gold Comprehensive Level of cover.
Very easy and simple to apply on line and set up and also to understand. We've had to call them on several occasions and always find the service centre friendly and very helpful with short waiting times.

Value for Money
Customer Service
Transparency
Insurance TypeComprehensive
Plan covers drivers under 25Yes
Claim MadeNo
See all answers
Pete

Pete

  • 2 reviews

Easy and competitive price

published

New customer, read all the reviews and checked the canstar ratings, very happy with the price and ease of online purchase. Gold comprehensive car insurance is great value compared to my previous insurance company

Insurance TypeComprehensive
Plan covers drivers under 25No
Car ModelHolden Commodore VE
Claim MadeNo
See all answers
Mushahid A

Mushahid AVictoria

Worst Decision Ever to Insure with Budget Direct

published
Value for Money
Customer Service
Insurance TypeComprehensive
Plan covers drivers under 25No
Claim MadeYes
Claim Resolution Time2-4 weeks
Claim DateJanuary 2019
Claim ApprovedNo
See all answers

See all Budget Direct Car Insurance reviews

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