Reviewer Photos & Videos
Love Budget Pet Products Direct!
Love this company, have never had an issue and always fast and efficient service and shipping.
Great prices and always my go to for my pets needs.
Only down side is they don't sell chicken feed - otherwise I'd get everything there.
Express Service coupled with great pricing
In today's society we are quick to complain but slow to praise. Let me take this opportunity to compliment Budget PP on their express delivery service and their consistently competitive pricing. There is no need to waist your time looking elsewhere. Keep up the good work.
Great range at very competitive prices!
I regularly get pet supplies for my cats and dogs from Budget Pet Products due to their easy to browse website, friendly and approachable customer service team and their very quick deliveries o my regional area. No hesitation to recommend these guys!!
Good prices and service
Their prices for my cat's Hills Science Diet dry food is generally the cheapest, barring some sort of rare, crazy promotion from Pet Barn. Good service and quick courier delivery that actually leaves the package where I request them to.
always best advice and help
Doesn’t matter if I call or order over the net always friendly and helpful got even told if I get the bigger pack I save money not many people do that anymore.The goods arrive very quickly Max likes all brands except black hawk for reasons unknown???Your prices are very good and we don’t have to carry big lots around not so you g anymore hahah.carry on guys we are very happy with you.Regards Mrs.Huber
Best prices fantastic customer service they go above and beyond.. would def use them again. Only one issue which is beyobd there control living in rural nsw the courier company fastways always has problems delivering here even from descriptive instructions
Excellent Service and Rapid Delivery
Been purchasing online from Budget Pets for many years and they even surpassed my previous high opinion of their service over the New Year period;was looking after our son's Samoyed female dog, being picked up the weekend after New Year. She needed a bath (as they always do). Had a rush of blood to get some shampoo; ordered New Year's Eve ( late) not really expecting to get it before the weekend over this period. Sure enough on returning from the dog walk with our dog a German Shepherd and the Samoyed was pleasantly surprised to find the large parcel (ordered a 15kg Royal Canin bag as well) behind our gate as requested early Friday morning. Great work!!
Great Range of Products
I was impressed with the wide range of products Budget Pet Products stock. Normally I would have to go to 2-3 different pet shops to complete my order. Thank you
The reviewer stated that an incentive was offered for this review
What a waste of time and effort
Placed order received confirmation email only to receive a call 2 days later my card had been flagged but customer service said they had their money already!!!!!!
She then said i can pay another transation and email the amount
What A Scam Wonder how long before i get my money back
Web site said orders placed before 11am will be shipped that day another Lie
Im going back to PET CIRCLE where im treated like a customer
Would recommend PET CIRCLE any one wanting to buy pet products on line with ease of transation
If you can wait months this is for you
Their courier service is terrible ,so buying pet food and medicine is regrettable, since all dispatch from QLD ,it just takes few weeks to get into another states ,
Prefer my local pet store with price matching service !!
the longest wait time to receive an order & no response to email follow-up
Placed order 6th December.... STILL WAITING and they reckon it'll be 24th Christmas Eve before I receive and that's not guaranteed. I order all my pet products online and Budget Pet charges postage and takes 3 times as long (4 days before an order is dispatched!) then they say another 10 days for post - blame AusPost! Not like Pet Circle who are very quick and efficient plus great prices... sorry but going back to what I know.
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Questions & Answers
Do you do afterpay
Hi you would have to ask Budget Pet Products as I am only a customer they usually have a list of payment options at their checkout or maybe just message them
Michael C.Budget Pet Products
Hi Meg we don't sorry but we do offer Zip Pay which is an alternative and offers the same payment instalments
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