Budget Pet Products Online store
Part of Budget Pet Products 4.5 

Budget Pet Products Online store

 Verifiedbudgetpetproducts.com.au🏆 2024 Award
Budget Pet Products Online store
4.6

3,798 reviews

PositivevsNegative
89% · 3,365341 · 9%
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Return Claim MadeYes · No
Product Quality
4.9
Shipping
4.5

Reviews

3,798 reviews
Cheryl
CherylSouth East Queensland, QLD
  Verified Online store

Great Customer Service

Great reliable service ~ love their reminders on delivering their auto ship orders allows me to never miss a delivery & my boys never miss their monthly heart worm tablets = happy healthy dogs Show details
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Mazza
MazzaSouth East Queensland, QLD5 posts
  Verified Online store

Friendly Service

Customer Service person was extremely helpful and friendly couldn't be happier Show details
Jess
Jess5 posts
  Verified Online store

Happy customer

Ordered a box of greenies as they were a lot cheaper than physical pet stores. Easy ordering system and delivered quickly. Will definitely be using again.
NOT HAPPY
NOT HAPPYSouth East Queensland, QLD3 posts
  Verified Online store

NEVER ON TIME AND ONE ORDER JUST GONE

Latest 3 orders have either disappeared without a trace or are delayed with no delivery date given only delayed. I don't mind the odd one but every time doesn't work. Especially when I have a litter of pups and have to source worming and food elsewhere and they are still sending this to me which I won't need! Pet circle I ordered and was so shocked it was here the next day. Same free shipping deal. You have dropped the ball saving money on slow shippers. Show details
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Trisha
Trisha
  Verified Online store

Best place for Pets needs

BPP is my go to for anything pet... prices are competitive and delivery is prompt. I recommend them to all my friends. Show details ·  1
Emma Calcutt
Emma Calcutt2 posts
  Online store

Disappointed

Food was nearly a week late as it was shipped from a different location than normal. Show details
Product Quality
Budget Pet Products
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Thank you for taking the time to write this review, we really appreciate the feedback and we'll continue to work hard to improve our services for the future

Carmel
CarmelSouth East Queensland, QLD5 posts
  Verified Online store

Reliability

Perfect service as per usual. Send an order on line and food delivered within 2 to 3 days. Wish all shopping was this easy. Show details ·  1
Kaye
KayeSouth East Queensland, QLD3 posts
  Verified Online store

Efficient service

I placed my order and it was delivered very promptly. Also price better than other stores. Show details ·  2
darlenezerofour
darlenezerofour
  Verified Online store

Excellent

Have shopped with BPS for many years now and even having moved 100km away, they continue to provide excellent service and recently contacted customer service who were super helpful and accommodating. Show details ·  1
Julie Davies
Julie DaviesSouth East Queensland, QLD7 posts
  Verified Online store

Cheapest prices compared to vet prices

I've given a review on Budget Pet Products (BPP) before and I haven't changed my mind. If you can buy it at the vet, check BPP for their price beforehand. It is always lower and you will save heaps. Free shipping on orders over $49. I only get medications from the vet. Show details ·  1
Wayne U.
Wayne U.2 posts
  Verified Online store

Once bitten, twice shy, won’t be a third!

Probably about my 20th+ order. The last 2 they have dropped the ball. 1st sold me products not in stock, even though online stated it was. Dragged that out for over a week. Second time, after 9 days no product, blamed transport. Have spoken to transport who won’t talk to me because I’m. It the sender! Pathetic. There will be no more orders. From now on I’ll just get Petbarn, who are 5 minutes up the road, to price match, plus I’ll save delivery!! And still, I have no product or answers! Show details
Shipping
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Lisa
Lisa2 posts
  Verified Online store

Good products and prices, very slow delivery

Good prices and range, let down by a very slow courier service. It took 9 days for my dogs food to arrive, once I had placed the order. Sadly this slow service has happened before too. If you use this company, you need to plan ahead and order in good time, in case of delays by Aramex courier. Show details
Product Quality
Shipping
Budget Pet Products
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Thank you for taking the time to write this review, we really appreciate the feedback. Could you provide an order number so we can look for ways to improve our service?

kathnjames
kathnjamesSouth East Queensland, QLD
  Online store

Great choice and price

Great price and easy to navigate the online platform. Took 7 days from order to door delivery. Show details ·  1
Shirley
ShirleySouth East Queensland, QLD2 posts
  Verified Online store

Great service

Whenever I’ve had to contact customer service I have always had a friendly, efficient person assist. Highly recommend BPP! Show details ·  1
Aarn
Aarn
  Online store

pathetic customer service & delivery

Budget Pet products provides a terrible Delivery service & useless to the point of head in the sand customer service.
When you finally do receive your items you had better hope its not in wet weather as they will absolutely be put in the most moronic spot possible & when customer service gets involved they dont really care or have any intention of trying to retain customers its just a complete waste of time.
Id give this company a BIG miss Show details
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Questions & Answers

Janice S.
Janice S. · Online store

Why does Budget Pet Products continue to use Unreliable Aramex for deliveries?
I wouldn't let my business lose Customers because of an unsatisfactory courier!
Janice

Meg
Meg · Online store

Do you do afterpay

dottyb
dottyb  

Hi you would have to ask Budget Pet Products as I am only a customer they usually have a list of payment options at their checkout or maybe just message them

Budget Pet Products
Budget Pet Products   DM   

Hi Meg we don't sorry but we do offer Zip Pay which is an alternative and offers the same payment instalments

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