Bugaboo Donkey Duo
Verified25 reviews
The most clumsy pram i ever had – Honestly for the price it’s extremely clumsy pram. Buying bugaboo was big decision, unfortunately needed. I had to replace it with my one baby only Emmaljunga Edge. Bugaboo is compare to that extremely clumsy construction, positioning is great but when i want my kids to sit up straight, they have to be either sitting almost inclined to their… Read more
front or too much laying so if they want to see nicely around their head has to be moving front which from my perspective seems very uncomfortable. Maneuverability is great, but sooo often one turning whell (when on uneven surfaces of course) turn a bit more and block the movement completely again making the ride very uncomfortable for me as well as for my kids. Fitting everywhere, true. However in narrow spaces i have to make sure both my kids put their hand tightly inside the pram so they don’t get hurt. Basket under the pram, my opinion because of the weird inclination it’s super small or things just fall off when for example moving up the pavement. Folding the pram is for me one big ?. Already watched so many videos and instructions how to do one piece fold. Until now still not sure if i do it right or it’s just soo big. I have mercedes E class which has so big trunk, however if i want to put my bugaboo in, it 1. Must be completely empty, 2. I still have to push the trunk door to close and it’s for me a bit of challenge. Can’t imagine how to do it with smaller car (which frankly most on the market are). My personal conclusion, I would NEVER recommend anyone to spend over 1500€ for new pram, because the quality is simply so poor. If you care more about look, and fitting everywhere, not about durability, then go ahead. Last note, i’m lover of pram walks and doing it on daily basis in any weather condition, i have experience with Teutonia, Emmaljunga and Babyzen, from all brands the bugaboo fabrics are the least durable. Sun discoloration appears very soon after using the pram, therefore shortly after your purchase it looks like 5year old pram, Even though it’s practically new.
Fits through a standard barn door maybe – DO NOT BUY! My wife chose this pram after I believe being misled. It says it fits through a standard door, I'm not sure where they got the idea of a standard door but that's a lie, it doesn't even fit through what I would consider a larger door, absolute largest waste of money ever and since it's put together I can't do anything about this… Read more
massively overpriced purchase unless I try sell it to some other unsuspecting poor parent.
It rolls nicely is about the only positive I have for it.
Hi Greg Thank you for sharing your review. The Bugaboo… Read more
Love it. Hate it – We upgraded to the donkey when we had our second child. Overall I’d call it the best of a bad bunch of doubles. We didn’t like the in line doubles as none had a configuration that we were happy with for a toddler and newborn so knew we needed side by side. Pros Toddler can get in and out alone Can have baby facing parent toddler facing out Seats… Read more
at the same height Manages rough terrain well Easy handling for a large pram Adjustable harness is simple and no tethered required as children grow just move it up
Cons “Fits through a standard door” except the hoods you have to wiggle and squeeze them because they sit wider than the pram Really really awkward and clumsy for getting into a car, for this reason I avoid taking it out at all costs we only use near home Basket is TERRIBLE and very hard to access I feel like I’m climbing into it to try use it Side shopping basket in single mode is a waste of space would be better if the pram went into a true single mode without a pointless clunky thing on the side Handle is really short, I’m average height but have to have it fully extended so it’s generally too low for my husband to push comfortably Clips to adjust handle height or between single/double mode feel really flimsy It’s nearly impossible to push the button and pull back the lever on both sides at the same time to collapse the frame a pull back without the button would have done fine When reassembling from flat frame doesn’t always click into place and being so big and heavy you end up with it collapsing one way then another and back the first way until it eventually locks either the wheels in place or the handle and one set of wheels and you can finally adjust the bit that isn’t locked in
Overall it’s the pram I love to hate. It’s great having babies side by side and it handles well. But I’m really really glad I didn’t sell my single first and look forward to the day my toddler no longer needs a pram so I can go back to 100% use of my single
Hi SJE Thank you for sharing your review. Your feedback… Read more
Seat too small – Due to coronavirus I have not put my pram together which I purchased in feb 2019 as I was not leaving the house, to my surprise my 13 kgs daughter does not fit well in the seat which according to bugaboo you can fit a 23 kgs child in it. I went to baby bunting and they do agree that my daughter does not fit into the seat, they refused to exchange… Read more
it as I have already put the pram together, they advised me to contact bugaboo. After speaking to a bugaboo representative, I have been told that they cannot do anything about it. Even though they mention in the donkey book that it will fit a 23 kgs child in. Now what do I do with the pram on which I spent a fortune and my child doesn’t fit into it being only 13 kgs This was my very first bugaboo purchase and I am so disappointed with this very well reputated bugaboo brand. Now I am left with a pram which I cannot use. I have been treated like a yoyo, Baby bunting say go see bugaboo and bugaboo say go see baby bunting
Hi Naf, Thank you for sharing your review on your… Read more (+1 reply)
Pram is good but customer service is not – The pram is good if you need a double, very practical and can get plenty of use - wish I had bought it with my first and not just when the second one came along! There is a small fault with one of the wheels though and I have found customer service to be very unhelpful. It was like this from when it was purchased so is a manufacturing problem, I… Read more
have requested the small tools and instructions and they cannot provide the tools without me purchasing a wheel repair kit and have advised me to go to a local bike repair store! Its disappointing as you would expect excellent assistance when you spend so much on a pram. Thinking of fixing the wheel and selling it as Im so disappointed in the brand!!
Hi Emily M, Thank you for sharing your review. We're… Read more
I love this pram – At first this wasn't an option due to the price tag so i avoided 'test driving' but the moment I tried the donkey duo I knew this was the pram for me and worth every cent. The side by side double stroller fits through a standard sigle door, can be converted to a toddler and baby (seat and bassinet) or even mono pram. I do have to get new wheels… Read more · 1
and want to change all of them to the foam wheels but the old ones have lasted years. The only advice I offer is test drive it, fold it and have a go at packing it in your car. I recommend this stroller and was the perfect fit for myself and my twins.
A former bugaboo fan warns ‘don’t waste your money’ – I had the Bugaboo Cameleon for my first child and was very happy. I sold it when we had a second and replaced it with the Donkey. Big mistake. Straight away I was surprised by the rickety handling. Things like reclining the seats are much less smooth than with the cam. A few months later I had to take it in to be repaired because of ‘shuddering… Read more
wheels’ which stopped me from being able to push the pram. This was a known problem according to the retailer but not according to Bugaboo HQ. It started working much better. Now, all my tyres are flat and it won’t push. The new version has foam wheels because of this exact problem but bugaboo tells me wheels aren’t covered by the warranty and they say I must pay $225 to get the wheels replaced or ‘take it to a bike shop’. I asked if they would meet me in the middle on the price of the replacement wheels and they refused. So disappointed. I would not recommend this pram to anyone. Buy a Joolz or a Mountain Buggy people!
Hi Jane S, Thank you for sharing your review. We’re… Read more
Worst purchase I have ever made! Quality is absolutely rubbish for the price – I had a bugaboo cam3 with my first born and absolutely loved it so when I was expecting my second child there was with no doubt I was going to purchase the donkey. I purchased my pram in July of 2017. At the beginning I wasn’t to sure if I had made the right choice and since then I have had my frame replaced as it was crooked, underbasket, seat… Read more
fabric and a seat frame! The foam in the frame started to split after only a few months and the fabric stiching was coming undone not to mention the frame was tilted to one side and the basket was playing up and would catch everytime I collapsed the pram. when I met with the bugaboo rep even she admitted all my issues were not right for the age of the pram! I had my frame replaced with a 2016 frame when I originally had a 2017, my basket was replaced with a donkey2 basket and now my pram looks all mis matched and like a fake! the stiching is coming undone again and I can see the same little splits in the frame! Not to mention my phone holder which is $50 alone is broken. Please beware just because you are paying more doesn’t mean you are getting the best! I like to keep my things neat and look after my pram but not the quality you would expect on a $2 thousand + product.
Hi Thalia, Thank you for sharing your review. We’re… Read more (+2 replies)
Amazing! – How amazing is this pram!! It has every feature you could ask for, looks stylish and rolls easy. The kids fit perfectly in it and looks comfortable. I would recommend this pram to everyone and definately think it’s worth the money paid. A lot of people don’t like the price but you get what you pay for Show reply
Love it – The bugaboo donkey duo is a great pram. As I only have one baby I have used in the mono version and the side cart has been a lifesaver when it comes to shopping and being able to store nappy bag and toys at arms reach. When in duo version it’s great as u can change the seats facing options and the capsule attachments are super handy with a newborn Show reply
Yes and No – Bugaboo Donkey.. oh my bugaboo donkey.. I had to have this pram, it was sitting in the store all high and mighty.. This was for kid 2! Sold it to my hubby that you could put the baby in the basket and turn the bassinet into an esky! Lol.. joking but I did say that! Best pram I could think of for 1 kid! I think it has a certain ‘status’… Read more
when pushing it through centres etc that people get outta your way!
Love the basket attachment, very great way to hide a bit of a crappy design
Now we had a 3 year old, and then pumped out 3 kids under 2, which I am glad we got the bug because it was not expected.. lol
As a heavily pregnant woman with 2 toddlers, it was HEAVY! So so HEAVY and I had to lift it high! The locking mechanism broke on ours the first week we had it so I have assumed that it how it was meant to be, you try being 8 months pregnant and that thing open as you’re lifting into the back of a Ute and slam you.. heavy!
It is very ‘loose’ framed, I mean mine touches something uneven and it’s like NOPE! Not going up there lift me! Like I said 2 toddlers, baby in the pouch, 6 year old not too strong to help... and squat and lift..
I find as a double it is just trash! Proper trash! The hoods always fall off because the catch in one another and they are this crap design that has 6 pieces instead of clip all together, go..
The seats and design are crap, they’re hard as a rock, itchy and the lever you use to lay them back is flimsy and you really have to give it some to get it to move
Everyone think half asleep baby, shaken baby, awake baby..
Also they reckon it can fit through a standard doorway in double mode.. WRONG! Kids will lose a finger or 2, the hoods will be pulled off, your 2000 dollar pram will be damaged and so will all the door frames you walk through! .
It is bloody expensive, for a single pram great but cheaper better options out there.. for a double, nasty and expensive, seems that’s the way of the world...
I wouldn’t recommend anyone to buy one at all, and after my experience with bugaboo, I wouldn’t recommend any of their products..
I wouldn’t even sell mine second hand, I wouldn’t give it away.
Yes we have had a lot of miles covered in it, however, the only reason I didn’t buy a new one was because I spent $2000 on a pram and I had to live with the regret of my decision!
Don’t do it!!!
Hi Jes, Thank you for sharing your review. Your… Read more
Superb pram! But with important things to consider – PROS: First & foremost, it is so darn nice to look at. It is a VERY good-looking pram! It's so reliable & durable. The large wheels are fantastic & allow for smooth walks without having to avoid cracks or bumps on the path. It's easy to steer & I regularly use it as a jogging pram (the wheels can go a little crazy if you jog too fast, so you… Read more · 1
just have to adjust your speed appropriately).
The side basket is invaluable and when I see prams without one, I think "HOW DO YOU MANAGE WITH JUST THE UNDER BASKET!?" It is appropriately named, 'Donkey' because you can pile a tonne of things on it & go on your merry way!
The mechanics are straightforward & easily adjustable. The seat cover can be just as easily removed and washed.
CONS:
The pram is heavy & takes up an inconvenient amount of space in the boot.
The seat seems a bit small, my 10 month old's head (quite the tall chap) is almost touching the top!
I also wish the seat had a setting between upright and very upright. The upright position is a little too far back for my liking and I feel bub jerking his head forward to get a better view. The very upright position is awkward and looks as if bub might fall right out!
The clasp that allows for extending the handle is too close to bub's feet. He tends to muck around with it by flipping it open with his foot - very annoying.
I bought mine off Gumtree for $600 & knowing its full retail price of $2,000 I can't help but wonder if it is really worth it? If I had paid the full price, firstly, I'd expect it to be absolutely PERFECT without any floors, & secondly, I'd be too worried to leave the house with it for fear of putting a scratch on it! And that is NOT what prams are for.
The beauty of the Bugaboo name is that money can be made off it once you're done, the brand has great resale value as people will will always think it's part of the "Elite Team".
Would I spend more than $600 on a pram? No, because there are plenty of other fantastic prams out there for that price. If I had spent $2,000 I wouldn't be able to afford any extras because all Bugaboo accessories are absurdy expensive (example: cup holder, $50). If you're rolling in it and have the money, go for it, otherwise, don't be dismayed, there are other superb prams out there that simply don't have the label BUGABOO branded on them.
Perfect pram for twins – I bought this pram for my little twins and it serviced very well. With bassinets, babies can sleep during travelling and that’s what we want because we spent quite a lot of time going to different places. Pram can just go through a standard door but with maxi cosi car seats on, it becomes very hard to do so. Pram can be unfolded and put into a car boot easily. Show reply
Find out how Bugaboo Donkey Duo compares to other 4-Wheel Prams & Strollers
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Loved my donkey! – Absolutely loved my Bugaboo Donkey. Was great to be able to change from mono to duo when needed. Loved the extendable hood, large basket, decent sized seats and to be able to add an umbrella and cup holder was awesome! My 3 year old LOVED that feature. Was a fairly heavy pram and a pain to fold away but loved the features.
Perfect! Easy to use- best pram of the 5 we purchased – I wish we purchased it with our first as it's the best pram ever and it has an excellent resale value too! Important note- you can tilt the seat back without lifting the chair- there's a white leaver on the back of the chairs. Basket holds a whole grocery shop surprisingly and takes more than the weight they recommend without any damage- easy to clean ours didn't fade at all either but we never left outside
Great for my 3 young kids – Very easy to manoeuvre! In duo it's a little bit wide which is expected for a side by side pram! I have the pram in duo with the comfort board attached for my 3 year old! As a pram it's brilliant! I'm not happy with how bugaboo put 'build dates' on the pram effecting the resale! I also wish the frame folded flat for the boot instead of on a very steep angle. It's a pain taking all the wheels off to get it flat.
One of my babies – Honestly the best pram I have ever owned I couldnt imagine life without it. Once you become use to folding it is easy. The quality is amazing my bug is one of my babies and I can't wait to one daubing all bugaboos range of prams the buffalo the bee and the cam
In love – After multiple prams we love this one. Its so versatile with 2 kids. We can use it in mono or duo and have both kids facing us. It isn't a light pram (although lighter than you would thing for the size) and its bulky in the boot but wouldn't have it any other way. Its a dream to push and always gets comments.
Huge bulky pretty pram – I purchased this brand new when it was on clearance as they were getting rid of the older models wihtout the leather handle bars. I found it to be bulky and a huge pain to load in and out of the car, then load your two kids in there. I find a buggy board and the bee3 would be sufficient for a newborn and a toddler. it took up my boot space, no shopping could fit in. I have a SUV too.
best pram for babys – i bourght a bugaboo camelon 3 two years ago. my twins are coming, so i need a bigger pram for them. bugabo donkey is the second time i choose bugaboo pram. it's easy to fold and unfold. my babys feel comfortable during the trip. the pram is a little bit heavy, but easy for movement.
Won't regret to have it – This pram is a little bit heavy but very smooth when turning and my son feels comfortable. Easy to fold and unfold. Very handy when shopping with the kid as there are so much space for me to put my stuff. Quality is ok, recently just made warrantee claim for the wheele, still waiting for the replacement to be arrived.
Love it – It is really light, and easy to push, I am very happy with the versatility of it. it is quite compact. I like the fact you can adjust to suit your babies age and add attachements. totally adapt to your requirements. its not a breeze to unfold and looked a little bit top heavy with carseat and toddler seat. I got it for a SUPER price
Find out how Bugaboo Donkey Duo compares to other 4-Wheel Prams & Strollers
Know better, choose better.
So convenient with a newborn and a 1 year old – Great pram to push. Great features with the double to single options. Easily to set up and put down. Great quality pram Only downfall is the size. Hard to fit it in many cars Hard to fold down with seats still attached. Highly recommend if you have kids close in age.
bad choice of double stroller – This stroller is just too much work, it is too heavy for a mum to be lifting in & out of the boot of a car, you cannot fit both seats in the boot, I have to put the bassinet on the front seat, the base of the stroller and the small seat squash in the boot of my Toyota FJ Cruiser, I cannot fir it in the Nissan Dualis, there is no room for any bags… Read more
of shopping. If you have a passenger they have to squash between the 2 baby seats as the base of the stroller is on the front seat. The stroller is difficult to fond down and just as difficult to unfold, there is actually nothing easy about this stroller, I only wish I had known someone with one so I could have tried it out myself. I have spent almost $2,300.00 by the time you add the bits and pieces to go with the stroller, I am so disappointed with my choice. I already have a Joolz and a single Maclaren, I also have a single Bugaboo a friend gave me when she no longer used it. I should have just stayed with these two strollers, I will be selling the Bugaboo Duo very soon. I bought the stroller from Baby Bunting in January, the baby was not born until March, when I decided to open the stroller and put it together, the seat for the older child was impossible to adjust, I too it back to Baby Bunting at Campbelltown only to be told by a staff member it was stiff because it was new, she was most unhelpful, I had to contact Bugaboo and get the seat sorted out myself, Bugaboo have replaced the single frame. Before you buy a double stroller, take one to you car, try fitting it in and lifting it yourself. I wish I had bought the Maclaren XLR twin, a friend has the single one and loves it because it is eaasy to fold, the baby can lay flat, it is light to lift in the car and easy to take on air flights.
In a nut shell the stroller is
Too heavy
Too difficult to open & close
A pain to adjust back to a single stroller, you need two people to do this
Too expensive
Not practical – This is my third bugaboo first duo not happy it's heaven to many clips to big n bulcky the fold out buttons u push at same side are so tight n hard to press? It's like a work out just putting it together I dread just getting it out my car to be honest!!! My 2year old doesn't fit in the seat with out his head reaching hood the seats are too small… Read more
it's so impractical the only good thing is the looks and fashion fame it has claimed
Selling it ASAP don't need the extra work in my life.
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