Burbank

Very professional team: Maks, Linda, Kate, Kristine and Matt could not be more helpful and patient with us. If you want any build, there are a lot of builders to choose from but if you want a builder to trust and a home to be proud of, go with Burbank. Show details

We recently completed our home build with Burbank and had a very positive experience from the initial planning stage through to handover. Our Sales Consultant, Akshay Guleria, was excellent from the beginning. He helped us select a floor plan that suited our irregular-shaped block while considering our family’s requirements. He also supported us… Read more

with structural modifications to the standard plan while keeping the overall cost close to our budget. Akshay remained accessible throughout the build and regularly checked in on the progress.

During the pre-construction stage, Frenil Gandhi (Customer Care Coordinator) and Daniella Chretien (Colour Consultant) supported us through the contract and colour selection process. Frenil was very prompt with paperwork and helped clarify the contract terms and conditions. Daniella provided great guidance with our electrical selections and colour choices. The only area we felt could be improved was the Edge Studio experience, which could be more organised and family-friendly.

Our Site Supervisor, Thomas Hajko, was outstanding throughout the construction phase. He kept us updated at every stage of the build, and we never had to chase him for progress updates. Tom was approachable, responsive, and always willing to answer questions and address concerns.

Overall, we were very happy with Burbank as a builder. The quality of the build was good, there were no unexpected surprises or cost variations during the process, and the construction was completed ahead of the original timeframe. Our slab was poured at the end of January, and we received the keys in the last week of June for the double story house.

We would also like to thank Tanya, Simon, and Kylie for their support throughout the journey.

As we have only recently received the keys, we will update this review after the three-month maintenance period to share our experience with Burbank’s post-handover support and warranty process.

My wife and I had always dreamed of building our family home, but we had no idea where to begin. While browsing the internet, we came across a house package advertisement. Although that was not what we were looking for, we decided to make an enquiry. That call connected us with Deepak Jain. From our very first conversation, Deepak introduced us… Read more

to the Burbank concept, and we immediately saw the value in what he was offering. What followed was a level of guidance and support that exceeded our expectations. Deepak helped us navigate every step of the journey, from securing land in our preferred location to selecting the perfect home design to suit our family's needs.

Our home is currently under construction, and we are very happy with the progress so far. Even though Deepak's formal role concluded once the construction phase began, he continues to be available whenever we need advice or clarification. His willingness to always help speaks volumes about his commitment to his clients.

What truly sets Deepak apart is his accessibility and honesty. Not all consultants make themselves available once a contract is signed, but Deepak remains approachable and responsive. He is genuine, transparent, and straightforward in all his dealings.

If you are concerned about being misled or pressured during the home building process, I highly recommend Deepak Jain. What you see is exactly what you get: a trustworthy professional who genuinely wants the best outcome for his clients.

We have just completed our contract signing, colour selection, and electrical selection at Burbank Edge Studio, and we are very happy with the experience. We would like to sincerely thank Kay, Linda, Chloe, and Hayley for their outstanding support throughout the process. They were all incredibly helpful, patient, and professional, taking the time… Read more

to answer every question and clarify any concerns we had.

We are also pleased that Kat will be our Customer Care Coordinator for the next steps of our building journey. We look forward to working with her and hope everything continues to run smoothly.

Thank you to the entire team for making this exciting stage of building our dream home such a positive experience. We can't wait to see our dream home come to life!

⭐️⭐️⭐️⭐️⭐️ Highly recommended!

So far, my experience with Burbank has been amazing. I visited almost 12 builders while trying to find the right builder for the block of land I had signed a contract for, and Burbank really stood out. Not only was the design I chose absolutely beautiful, but it was also great to visit display homes that weren’t just “top of the line” luxury… Read more

builds. I really appreciated that they had homes of all sizes on display, both big and small, so you can actually get a realistic idea of what your future home could look like.

As a first home buyer, I have a very strict budget to stay under in order to qualify for the $750k first home grant. I was amazed walking through the display home and finding out that the base build price, including the promotional package, would still keep me under that limit. After visiting so many builders, I found Burbank’s pricing to be extremely competitive and fair.

I recently had my colour appointment and, honestly, I was overwhelmed and nervous that the variation costs would be very high just to include a few extra things I wanted in my home. Not only was I impressed with the range of options available, but my colour consultant, Alycia Varley, was amazing throughout the whole process. She helped calm me down, guided me through the selections, and made it much easier to decide what I wanted.

When the variation pricing came back, I was genuinely surprised at how reasonable it was. Working in the building industry myself, I have a strong understanding of trade and material pricing, so it was refreshing to see a builder not inflating prices and instead genuinely helping people get into homes despite the current cost of living pressures.

I’m very impressed with Burbank overall. A big shout out to David Doak at the Yarrabilba display home as well. We were working within a very strict timeline when choosing a builder, and he was incredibly helpful throughout the process. Anytime I’ve called in a panic, he’s been there to help, which has been greatly appreciated.

I cannot wait for my house to be completed. Thank you, Burbank!

“We had a fantastic experience working with Patricia Tewaaka sale consultant at yarrabilba. She was incredibly helpful throughout the entire process, especially when it came to selecting the right house plan. Patricia took the time to understand our needs, explained everything clearly, and guided us toward a design that suited our family… Read more

perfectly. Her communication, professionalism, and ongoing support made the whole experience smooth and stress-free. We truly appreciated her dedication and would highly recommend her to anyone looking to build their home.”

Burbank has been an incredible builder to build with. The service proposition has been outstanding, and the build was completed in the provided timeframe and to a highest standard. Special shoutout to Michael Ferrier, my site supervisor for his outstanding service provided, and also Em for all the efficient admin support. 10/10 would recommend Burbank to anyone looking to build a home. Show details

We started our journey as a multi-generational family looking at display homes in Whiterock after finding plans for the Kenmore 362 online. This design was one that gave us the opportunity to explore how the design could work for 5 adults and upcoming grandchildren. There was a lot of uncertainty and questions. We have never done this before so we… Read more

were super scared and had no idea how it all worked. What were we to do first etc. Maks Hossain was amazing at answering our questions and helping us understand what we could achieve. His knowledge and reassurance helped us make a decision on a block of land and gave us the confidence to start the build process.

Next up was the colour and electrical consults. Wow, amazing! That is an experience I loved! I am the worst person at making decisions. Never give a menu we will be there all day waiting for me to decide. For that reason, I was a little worried that I wouldn't be able to make decisions quickly during our consult day. Boy did I surprise myself. That all comes down to the amazing expertise and guidance from Marissa Lintott. Our colour consult appointment was with 4 of our family of 5 so even more challenging to get everyone on the same page. Marissa we had so much fun, thank you!

Next up was our electrical consult with Hayley Tupaea. Never did I ever think an electrical consult would be so awesome. Hayley you too were amazing with your guidance and recommendations. We had our plan sorted before we met with you however you helped us save on our budget. We are forever grateful for that.

The last piece of the puzzle this far was the patience and guidance from Karla Egan, boy, were you challenged with how long we took. But we got there in the end, and you have now passed us over to our site supervisor Scott Hancock who will be in touch soon to make bookings in preparation for construction commencement. Thank you Karla I bet it feels good to finally be at that stage.

Burbank you have an incredible team who are all an asset to your business. I look forward to the actual build process now and of course excited for the day we are handed the keys to our new home.

Thank YOU! Mata T

I had a wonderful experience with Kristine at Burbank Edge Selections. She was very professional, patient, and helpful throughout the entire colour selection process. She took the time to explain all the options clearly and made the whole experience much easier and less stressful. Her advice on colours, materials, and finishes was very practical… Read more

and helped me make confident decisions for my new home. Kristine was friendly, knowledgeable, and genuinely cared about helping me achieve the best result. I really appreciated her support and attention to detail. Thank you, Kristine, for making the selection process smooth and enjoyable. I would highly recommend Burbank and especially Kristine to anyone building their new home.

Akshay has done an excellent job in customizing our house plan exactly according to our needs and preferences. From the beginning, he patiently listened to our ideas and thoughtfully incorporated them into the design, ensuring that every detail reflected what we were looking for in our dream home. His design sense is impressive, and the final… Read more

plan has resulted in a beautiful and good-looking home layout that is both practical and aesthetically pleasing. What truly stands out is his outstanding customer service. Akshay was always approachable, responsive, and proactive in addressing our queries.

His continuous follow-up, dedication, and commitment to customer satisfaction made the entire process smooth and stress-free. We sincerely appreciate his professionalism and effort in delivering such a well-designed home.

We highly recommend Akshay to anyone looking for a thoughtful designer who truly cares about understanding and fulfilling the client’s needs.

I highly appreciate Samantha and Simon’s contribution to this amazing house. Samantha was always there to support and work around to give us the best build as we pictured on paper to reality. Simon always was understanding and helped us a lot with knowing the updates of the build.

I am very grateful to the whole team of Burbank and highly recommend anyone to build your house with Burbank. A company known for its fast and efficient work!

What an amazing experience so far with the Burbank Team! Started our journey with Trent, our new home sales consultant. Nothing but honesty and genuine advice which helped us pick the perfect floor plan without the need to make to many changes (Bardon 217) didn’t try up selling us any unnecessary stuff or features. Just good honest advice. Also… Read more

helped us secure our block of land. If it wasn’t for him we wouldn’t even be building. As first home builders we could not have been luckier to get Trent.

Our contract signing with Linda was the shortest part of our experience but she still took us through every part and explained everything without any issues. Even answered all our questions we had without and hesitation or issue. Was just another amazing part of the process.

Our electrical selection with Hayley was also a breeze, she was very knowledgeable around the correct amount of lighting to add to the home and where to add extra PowerPoints. Was also great at assisting in relocating and adding two way switches so once we are in the home it’ll be much easier to turn things off and on. Without her knowledge we wouldn’t have thought of half the stuff we changed.

Our colour selection was handled by Marissa, this was my partners favourite part of the process. Marissa was amazing at guiding us on our colour selection. Making sure none of the colours clashed and blended well while also making sure we were within our guidelines for the estate. Marissa had amazing knowledge when it came to selecting Trims and accessory’s.

Now we are just waiting for land registration but the whole process with Burbank so far has been flawless thanks to the Team at Burbank. Would highly recommend them to anyone looking at building.

We had a very smooth and positive experience with our build from start to finish. The entire process was well-managed, and everything progressed much better than we expected. A special thanks to Akshay, who was absolutely outstanding throughout the journey. He consistently went above and beyond to support us, always being responsive, helpful, and… Read more

genuinely committed to making the process as stress-free as possible. His guidance and dedication truly made a big difference.

We would also like to thank our site manager, Tanya, who was incredibly efficient and proactive. She was very quick in getting things done and ensured everything moved along smoothly on site.

We really appreciate the professionalism and effort from the entire team, and we’re very happy with the overall experience. Would definitely recommend!

Fast good quality. The build took about 6 months, with the initial planning /contract taking about 9 months. The communication could have been slightly better but overall very happy. Well managed and on budget. Show details

My favourite team — Em, Tony and Burbank team! Thank you for completing my very first home. It has truly been a perfect experience. I’ve already shared my thoughts about Em before, but I want to say it again — she supported me so much throughout the entire journey. I would especially like to thank Tony, our site supervisor. Despite my limited… Read more

English and endless questions at all hours, he always answered patiently and managed the entire build perfectly. The construction time was much faster than we expected, yet the result is a beautiful and high-quality first home. He carefully checked every detail and gave us so much valuable advice. He even took care of things we didn’t notice or didn’t know to ask about. I genuinely feel like I learned so much from him during this process.

Even after we received the keys, Tony and the Burbank team continued to support and care for us. They are not only professional but also truly caring — more than any company we have experienced. I sincerely hope many others get the chance to experience this as well.

Because this was our first home, we put all our heart and attention into it. The Burbank team gave us an experience that exceeded all expectations. Thank you again.

If we ever have the opportunity to build again in the future, we would choose them without hesitation.

These are not empty words — they come from genuine experience and honest feelings.

Without question, they are a top-quality builder.

Once again, thank you to the Burbank team and especially to our site supervisor Tony.

If you are planning to build a home, I strongly encourage you to visit and speak with them.

Excellent job from pre construction team. Hayley fulaton and Jessica Stripic did a fantastic job. Will update about the construction team when they have completed the job. Thank you very much team. Show details

Burbank were excellent in the building stage of our knockdown rebuild. The house was up in 6 months, was under the estimated budget any issues we had like the wrong colour garage door were quickly fixed. There have been several minor issues since… Read more

completion but again they were dealt with in a timely manner. All the upgrades we requested have been fantastic. For example porcelain bench tops, spilt systems and heat pump hot water system.

This has been one of the most frustrating customer experiences I have ever had. I signed my building contract in 11 March, 4 months later my project is still in the pre-construction stage with no meaningful progress. Timeline: * Initial deposit paid: 29 September 2025 * Colour selection appointment: 12 February 2026 * Building contract signed: 11… Read more

March 2026 and paid 5% deposit 26 march.

Throughout the process, I have had to repeatedly chase updates instead of being kept informed. The ongoing delays have held up my construction finance, cost me additional money, and caused significant stress. Even after copying senior management into my emails, I saw no meaningful improvement in communication or the handling of my concerns.

Building a home should be an exciting experience, but Burbank has turned it into a stressful and disappointing one. Choosing Burbank is a decision I genuinely regret. Based on my experience, I would never build with Burbank again and would strongly encourage anyone considering them to carefully think about whether this is the experience they want.