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Buy-Wise Inspections

Buy-Wise Inspections

4.7 from 26 reviews · View Statistics

Reviews

4.7

26 reviews
5
(22)
4
(2)
3
(0)
2
(1)
1
(1)
  • Customer Service
    5.0 (10)
  • Job Satisfaction
    5.0 (11)
Previous
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Excellent service

published

Tania fitted in my pre purchase inspection at short notice and I was impressed with how professional they were and how quickly I received the inspection. It was very detailed and provided me with the information I needed to make a sensible offer on the property

Customer Service
Job Satisfaction
Incentivised ReviewNo
Erin C.

Erin C.Greater Melbourne (Outer), VIC

Excellent service for building and pest inspection

published

Was recommended Buy-wise Inspections by a friend and was very impressed with their service. Inspection was completed in the afternoon and had the reports before 9am the next day. Very thorough and useful reports. Thanks very much will recommend to family and friends.

Customer Service
Job Satisfaction
Incentivised ReviewNo
Craig E

Craig EGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Great service

published

First time we have had to use a Build and Pest inspection service. Quick & efficient service and even called after hours to provide additional comments. Have already recommended to relatives.

Customer Service
Job Satisfaction
Incentivised ReviewNo
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Elise F.

Elise F.Greater Melbourne (Metropolitan), VIC

Highly recommend!!!

published

Excellent service.
Very friendly and fast response time.
Very thorough property and pest inspection, with complete break down of everything requiring Immediate, near future or later attention.
Will definitely use again.
Happy customer
Thank you

Customer Service
Job Satisfaction
Incentivised ReviewNo
Libby Laura

Libby Laura

  • 3 reviews

COVID Lockdown Inspection

published

I called from interstate needing a pest and building inspection on a brand new Victorian property I was buying as an investment. I had considerable anxiety given I could not inspect it with the current COVID restrictions. However, Buy-Wise were extremely prompt and professional in getting me the reports which gave me the confidence to go ahead and purchase the property.

Customer Service
Job Satisfaction
Incentivised ReviewNo
Stuart

StuartGreater Melbourne (Outer), VIC

Excellent all round

published

The team was very prompt and responsive. We received a comprehensive report and received was excellent after sales service when we had questions about the property and prior pest activity . Thanks!!

Customer Service
Job Satisfaction
Incentivised ReviewNo
1 comment
Buy-Wise Inspections
Peter H.Buy-Wise Inspections

Thanks Stuart, all the best.

Easy.

published

Dealing with the team was fast and easy. The Inspectors were on time and their reports were very thorough, with lots of photos to help visualise the descriptions in the report. Getting the report was well worth while as it allowed us to be well informed about what we were buying and allow us to understand any issues that needed to be addressed to protect our new asset. I would highly recommend this service.

Customer Service
Job Satisfaction
Incentivised ReviewNo

Highly recommended!

published

This is the second time I’ve used this company and will definitely use again without hesitation. Super quick and professional service and the staff were an absolute pleasure to talk to and extremely helpful.

Customer Service
Job Satisfaction
Incentivised ReviewNo
Jesse

JesseGreater Melbourne (Outer), VIC

Bringing things back down to reality

published

As first home buyers we were very excited and nervous about this step. Getting the house inspected 100% saved us from making a very bad decision for this we thank you so very much. Not all stories have a happy ending but some bad endings can be prevented

Customer Service
Job Satisfaction

The reviewer stated that an incentive was offered for this review

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Prompt and thorough

published

Buy Wise Inspections was recommended by a trusty real estate agent friend.
I had seen a property and needed to make a quick decision to purchase but was hesitant as all that was needed was a building and pest inspection. Tanya from Buy Wise patiently understood my urgency and within a few hours was able to organize an inspector. The inspection happened really quickly and I was very impressed with the thorough informative report with great photos. Based on this report I put in an offer and am happy to say that I am now the owner of the property of my dreams. Thank you Buy Wise!

Customer Service
Job Satisfaction
Incentivised ReviewNo
1 comment
Buy-Wise Inspections
Peter H.Buy-Wise Inspections

Hi Sandra. Thank you for your positive feedback. I am pleased the property worked out for you and that we where able to support this process promptly. Enjoy your new home. :)

Rachel B.

Rachel B.Greater Melbourne (Outer), VIC

Brilliant customer service!

published

From start to finish, I can't fault them. Professional, friendly, understanding and honest. thanks guys for all your help, it gave us peace of mind in what has been a crazy time. thanks again

Job Satisfaction
Incentivised ReviewNo

Great service, really efficient & supportive.

published

Buy Wise arranged a building and pest within 2 days from my initial contact. It's for an investment property for us and they had an opening within 24 hours from the initial phone call so a discount for that service (on the same day afternoon) was offered. This was brilliant, as I was travelling in regional Victoria at the time, so they were in contact with the agent and all was sorted for 2.30pm that day.
Only issue I had was being able to access the report 24 hours later, but apart from that, really thorough and very professional. Highly recommend. We've used them on 2 properties now and will continue to do so!

Incentivised ReviewNo

Friendly and thorough service!

published
Incentivised ReviewNo
1 comment
Buy-Wise Inspections
Peter H.Buy-Wise Inspections

Thank you so much for taking the time to share your recent experience us! We are so pleased to read you were happy with our service and on behalf of the Buy Wise team we will you all the best!

Fantastic Service

published

Brilliant service from Both Pete and Rowan.

All my questions were answered in a straight forward way, no sales bluff or bluster.

My reports were both concise and informative. Both of which I received with 12 hrs of the inspection.

The boys picked up things my electrician missed.

Highly reccommend Buy-wise.

Incentivised ReviewNo
1 comment
Buy-Wise Inspections
Peter H.Buy-Wise Inspections

Hi Simon, thank you letting us know what you thought of our service! It is so great to read what our customers think so we can make improvements or confirm that our team are delivering what we say. On behalf of the team we wish you all the best!

JamesB

JamesBMelbourne

A Very Stressful Experience.....

published
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jentre56

jentre56

  • 2 reviews

Inspection On New House

published

We feel we wasted $595 to be told of issues we already new about beforehand.

Will not use again in the future.

Excellent service, well organised company!

published

I requested an inspection using Buy-Wise's online form, i was promptly given a call within about 1 hour, all the details explained, shortly later received further details and payment options via email.

Buy-Wise then completely organised every with the real estate agent and the inspection was done 9am the next morning, I didn't have to do a thing! I was able to view the report around 2.30pm that day via their easy to navigate website. The report went beyond my expectations and was very thorough with photos of everything, including general house photos, Rooftop, inside the ceiling, tiling etc with detailed descriptions of any noted issues.

Thanks for an excellent experience, will definitely recommend your services to my friends!

Heyley

HeyleyMelbourne

  • 3 reviews
  • 1 like

STRONGLY RECOMMENDED

published
Shaun O

Shaun OMelbourne

  • 14 reviews
  • 6 likes

Quick, reliable, attentive and overall outstanding customer service

published

still waiting

published

We were happy with the work that was carried out on our property until you ring for inquire about part of the report
I rang twice said will get back to me on that day we are still waiting 7 days latter so at this stage we think it is a lost cause also much to late for our contract

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