Carpet Call Timber Flooring
Part of Carpet Call 4.0 

Carpet Call Timber Flooring

 Verifiedcarpetcall.com.au
Carpet Call Timber Flooring
3.4

159 reviews

PositivevsNegative
59% · 9461 · 38%
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Return Claim MadeYes · No
Warranty Claim MadeYes · No
Product Quality
3.4
Shipping
4.3
Customer Service
2.8

Reviews

159 reviews
Karen
KarenVarsity lakes2 posts
  Timber Flooring

Big mistake Carpet call Bundall

Queensland - Hybrid timber floor laid - was told they may need to flood floor to level and would need to pay installers - installer came had big gold dollar sign necklace around his neck and charged me $4200 to level floor - big rip off but what do you do when you want the floor installed Show details
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Karen C.
Karen C.
  Timber Flooring

old fashioned service

A big call out to Shaun, manager at Carpet Call Midland and Case, wonderful sales person who came out with samples so I could see what the flooring looked like in situ.
Both Shaun and Case were amazing with their advise and service, second to none. The type of service we used to have many years ago and seems to have disappeared. I would strongly recommend Carpet Call Midland Show details ·  1
Katie
KatieSydney Surrounds, NSW4 posts
  Timber Flooring

This is great

The floor is just perfect. So happy with it and the guy who laid it Show details ·  1
Lynn Wicks
Lynn WicksSouth East Queensland, QLD
  Timber Flooring

job well done

I recently had my exciting tiles redone with hard wood floating floor, Nick was the guy who installed it and I must say it great. He was friendly, polite and on time both days. I would recommend him and Carpet Call anytime. Thank you Nick for a great job. Show details ·  1
Elizabeth
ElizabethSydney, NSW
  Timber Flooring

My flooring

Want to thank Carpet Call for my beautiful flooring and how quick they were getting it organised to be done again a great big Thank you. Also would like to thank the guys that laid my floor boards they did a fabulous job they were quick clean and efficient thank you guys. Show details ·  1
Ester C.
Ester C.
  Timber Flooring

Floor Board perfection

Carpet Call Belrose recently laid timber floor boards for me and I was extremely happy with the end result and how well they were laid. What surprises me is that just about everyone who walks into my place comments on how good the floor boards are. The spotted gum is great but the person who laid them was a perfectionist. Thank you. Show details ·  1
Denise Vassallo
Denise VassalloSydney, NSW4 posts
  Timber Flooring

When something goes wrong they disappear

My experience with carpet call was ok. We bought very high quality flooring. The sales rep was good until I needed something fixed that we were not happy with. Never returned calls or helped us contact installer. It was something minor to repair on our skirting boards that they installed. Still not repaired ended up giving up and still not fixed ! Disappointed to not have a minor detail sour our experience. Would I recommend probably not Show details
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Brisbanite
Brisbanite14 posts
  Timber Flooring
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Curltops
Curltops2 posts
  Verified Timber Flooring

Unfortunately don't honour warranties after faulty installation

They advertise 2 year warranty on all their flooring products however it is impossible to claim against them. They will ignore you at first then they will advise its you're fault the flooring is not level. With a faulty installation they won't honour the warranty. Extremely disappointing and I would never use them again. Show details
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JB70
JB70Sydney, NSW4 posts
  Timber Flooring

Moore Park - Great job, no issues, highly recommended

Chose Carpet Call Moore Park to install new laminate flooring and carpet in my Mother-in-law’s new apartment. I was very nervous about the actual installation process having had a terrible experience myself a few years ago with SE Timber (and [Name Removed]- avoid him like the plague).
Fears were unwarranted - sales team and installation guys were a pleasure from start to finish and the job has been completed to a high standard - many thanks! Show details ·  1
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Serhat P.
Serhat P.
  Timber Flooring

Very happy

Very easy to order, quick to arrive. The product is soft and thick and exactly as described online thanks guys !! Show reply
Glen G.
Glen G.South East Queensland, QLD2 posts
  Timber Flooring

looks great .. lifts all the rooms in the property .....furniture and new kitchen looks brilliant

right from the Store manager Browns Plains .. Jarrod extremely helpful in helping me choose the right product for the job ... the team preparing the surface and laying were extremely proffesional
Have been very proffesional in the whole process Show details ·  1
Product Quality
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Jody
JodySouth East Queensland, QLD4 posts
  Verified Timber Flooring
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Andre K.
Andre K.2 posts
  Timber Flooring

Worst customer service ever

New timber floor install started on time but was never finished, it has now been 2 months and our floor is still not ready.
Firstly they installed the wrong quads (colour not matching the floor). We were told they will be replaced, had booked and confirmed an installer three times since and they never showed up, not even a courtesy call to let us know.
I strongly suggest to anyone dealing with this company to withhold 10 or 20 percent of the price and only pay them the balance on completion of the job. Otherwise it will never be done. Will have to complete the job ourselves and I reckon we will even do a better job than some of the shonky contractors they use. Show details
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drool
drool
  Timber Flooring

Happy customer

I recently purchased hybrid flooring, very pleased with the final result, I strongly recommend carpet call to everyone. They showed up on time and did a nice and clean job. Show reply

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CategoryOnline Shops, Physical Shops and Home Decor ShopsOnline Shops, Physical Shops and Home Decor ShopsOnline Shops, Physical Shops and Home Decor ShopsOnline Shops, Physical Shops and Home Decor Shops
Offers Free Standard Shipping NoNoNoNo
After Sales ServiceNoNoNoNo
Custom Sizing YesYesYesYes
Included Installation YesYesYesYes
Type of Products OfferedRugsRugsRugsRugs
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