- Verified customer
A huge thank you to Carpet Court at Lake Heaven!!!!
We have been beyond impressed from the moment we called to make an apt for measure and quote which they worked in with what was best for us and came out so quickly considering it was in the Christmas rush period. We went into the shop to pick carpet before our quote date and the guy working on the Saturday was so friendly and helpful. He helped us to pick the perfect carpet and gave us some different samples to take home to compare against our walls and to see the colour in the day and night. Ben came out to measure and quoted on the spot. The ...carpet was amazingly priced compared to other quotes we had gotten off other companies and the carpet seemed a lot better quality to us! We ended up going with the Charming Steel carpet and we couldn’t be happier. We had taken up the spikes from around the edges of the room as they were all damaged. When the installers came, they were so good about putting new ones in for us - nothing was too much trouble. They did an excellent job on install and left the offcuts here so we can take them into the shop to get them made into mats/rugs if we wish. We have had a wonderful experience from start to finish. We couldn’t be happier with our carpet and are so glad we decided to go to Carpet Court Lake Haven. Highly Recommend to everyone!!
The reviewer stated that an incentive was offered for this review
Thank you Jess and all at carpet court Springwood
So much Professionalism under one roof!There should be a law against this! Thank you Jess and all your wonderful staff especially your carpet installers .They did a fantastic job. Carpet court Penrith comes highly recommended
Peter and Julie Springwood
Carpet Court Auburn - lacks customer service
I purchased quality carpet from Sam at carpet court Auburn. I have had the carpet replaced once as the manufacturer deemed it faulty and this turned out to be a major drama. In the end it was replaced but Unfortunately not laid as good as the first time. There are visible joins and pulls and a join where there was not one originally on the stair landing. This section of carpet laid also appears laid in the wrong direction. I believe if changes are going to be made from the original plan this should be discussed with the customer first. Sam did ...come out to inspect once I called him a few times. However, he has done nothing to rectify the problem and no longer returning calls, emails or texts. This is very poor customer service and I would therefore not recommend carpet court Auburn. I suggest you shop around I chose them cause they were local which turned out to be a big mistake.
Amazing product and great service and price
Went to Carpet Court LakeHaven shortly before Christmas not really expecting to have our carpet for Christmas but Ben and his team organised the measuring, ordering, take up and disposal of old carpet, and laying of new carpet with 5 days to spare. So very pleased with their friendly professional staff and service and would highly recommend you consult them for your carpet or flooring needs.
Thanks LakeHaven Carpet Court
Excellent customer service and product
Our home was involved in a freak hail storm and flooding. It was a nightmare time involving builders, structural engineers and insurance which went on for many months. Throughout the entire experience Gabby from Carpet Court in Leongatha was wonderful, being both friendly and understanding. When it looked like our carpet may not be completed in time for the Christmas holiday break, Gabby bent over backwards to ensure it would be done for us. She succeeded. Our house was fully carpeted by Christmas Eve. WOW... the carpet looks amazing, the quality is great and we couldn’t be happier. We highly recommend Carpet Court to anyone looking for new carpet. The staff were always friendly and Gabby was fantastic. Thank you Gabby.
- Verified customer
Great Products. Great Service. Great Installation.
We recently carpeted 4 rooms in our new home.Carpet Court in Penrith had an extensive & well priced range.The staff, particularly Suzie, were extremely helpful & knowledgeable & the installer was excellent. We definitely recommend Carpet Court Penrith.
The installation job is perfect and very satisfied!
Tarent Point Carpet Court - Staffs are very helpful and quick response, and carpet laying job was done perfectly by Jim. Thank you for their hard work!
Definitely would go back if I need flooring in the future again!
Excellent advice and patient assistance with selection, thank you Jaimi! Exceptional communication and planning, thank you Summer! Quality product and impeccable install by Glen and Tom who we were most comfortable with in our home, thanks guys! Of all our renovations, this experience was the most seamless and produced results that we are beyond satisfied with.... totally impressed with Coffs Harbour Carpet Court!
- Verified customer
Very Professional All Round, Store, Quote and Carpet Layer from Lake Haven Store
All staff were very helpful, from the store to the measure and quote. The carpet laying was done in 3 bedrooms, within 10 days from the quote. The carpet layer Paul, was very proficient and showed he was very experienced at his trade. Strongly recommend the Lake Haven Carpet Court team.
I am overjoyed with my new carpet.
I received helpful service from Lakehaven Carpet Court. Ben was very efficient when he came to quote, and Trent blew me away with how quickly he worked while laying the carpet, by himself, did an amazing job, and left my home spotless at the finish. Would recommend them to everyone. Well done, and many thanks.
Fabulous carpet...love it
Jaimi at Carpet Court Coffs Harbour did a fabulous job at helping us choose the right carpet and the guys installing it were super productive and worked very hard (Shaun and Billie). It was a big job and the final product looks great. We love it. Thanks guys
The Carpet Court Team at Lakehaven are SO professional. I couldn't believe how fast Trent and Paul worked taking up the old carpet and laying the new. They were still running up the stairs 9 hours after starting! I was super impressed, they were also very respectful. Thank you all.
Excellent customer service and delivery
I am very happy with Carpet Court Lake Haven. I had a room needing carpet urgently and Carpet Court Lake Haven were able to measure, quote and lay carpet from Friday (day of measure and quote) to the following Friday (lay carpet). I was very appreciative of their understanding and prompt service. Big thank you to all staff.
- Verified customer
A big thank you
We would like to thank the Coffs Harbour store for great service from the start. We went into the store having no idea and Ben was extremely knowledgeable, polite and helpful. A quote was arranged and the process went smoothly thanks to Ben and Summer. The carpet layers were great and did a fantastic job.
Thanks heaps to all involved with our purchase and supply of new carpet, thanks guys.
Ive tried no less that 4 times to get them out to measure up. I was so fed up with the unresponsiveness from Bondi that I then tried Moore Park. Amazed that the poor service was replicated there, I then tried calling head office. Spoke to someone there. Promised to get back to me. Didn't meet the timeline he suggested. Then came back with no real news.
So the poor attitude runs all the way to the top. Ive since tried yet again, I registered online for a callback and measure up. That was 3 days ago. Still nothing. For a company which has the mo...
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