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Champion Homes

Champion Homes

 Verifiedchampionhomes.com.au
Champion Homes
4.5

183 reviews

Positive vs Negative
86%14%
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Build Stage
  • Pre-Construction
  •  · 
  • Mid-Construction
  •  · 
  • Post-Construction
Customer Service
4.7
Site Admin ?
4.3
Timeliness
4.3
Structural Integrity
4.3
Plumbing & Waterproofing
4.1
Electrical & Lighting
4.1
Flooring
4.2
Transparency ?
4.6
183 reviews

Reviews with attachments

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Matthew K.
Matthew K.NSW
  Verified

Great build, exactly what we wanted – We went to champion homes for a quote on a duplex build where we were already living. We had designed our own layout on a piece of paper and they came up with the real thing. It is exactly what we wanted, they listened to each and every one of our design ideas throughout the planning stage. Morgan, Paul, Jason and Jeanette were so easy to deal… Read more

with answering all our questions throughout as this was our first build and they made the process super easy, offering advice for the demo and retaining wall build down the side even though this wasn’t something they did. We had a few surprise costs come up along the way but that is the nature of building. Throughout the build process our site supervisor was really easy to talk to and kept us well informed of what was going on along the way. Now that we have done landscaping and moved in we love it! There’s nothing we would change or wish they did a better job on. If we were going to build again we would go with champion no questions asked.

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Fon
FonNSW
  Verified

Freedom 128 (Trend Facade) – Our experience with Laurent from Champion Homes has been great so far. His willingness to work with us, to explain in detail the process and what to expect. We have travelled to Champion Homes office in Lappington to see Laurent several times and also looking at other house and land packages in different locations. We are looking forward to… Read more

champion Homes for the construction of our home in Austral to be completed on time or ahead of schedule.

Thanks Fon & Promise

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Amina
AminaNSW
  Verified

Worst company to deal with – Our neighbours used champion homes to build there duplexes. First they hit my carport wall down in which they had to fix and sent out someone to fix the roller door but till now plays up and doesn’t go down properly. Secondly, They have hit the colour-bond fence that I have installed whilst they were excavating and won’t replace the panels. … Read more

Thirdly, they got the house acid cleaned and dirtied the whole side of my property. When I showed it to the site manager he said it will wash off in water. I don’t think that I should have to clean after they made a mess nor should I have to pay for my car to go to the car wash as it clearly didn’t come off with a hose down as he suggested. Lastly , they have hit a block wall on my land and it has got nothing to do with the owners land and they don’t to fix it. They thought they can brush it off by sending me different managers. They then got an engineer out and said it needs to be excavated so he can see the damage and they refused to excavate. They have back filled dirt up 300mm onto the wall off floor level, putting pressure on the wall causing a second crack to occur. This issue has gone on for nearly a year. I will be taking them to the building commission, NCAT and any other process needed as they can’t get away with damaging peoples homes so they can cash in on their development and their own interests. I wouldn’t recommend this company to anyone as their workmanship is clearly not up to scratch. Worst company ever to deal with.

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Jorge Faura
Jorge Faura
  Verified

Terrible Experience with This Company – Terrible Experience with This Company I had a very disappointing experience with this company. Before selling me the house, they acted like they were the best. However, once the sale was complete, they completely ignored my concerns. They installed a kitchen with cabinets that have doors only 10 centimeters wide—barely enough room for my hand to… Read more

fit!

When I raised this issue, they told me I had signed off on the cabinets, but nowhere in the documentation did it specify the door measurements. After that, they stopped responding to me entirely.

The only positive aspect was the supervisor, [Name Removed], who was always willing to help. Unfortunately, he had no decision-making power regarding the office's policies. Overall, I am very dissatisfied with this company and do not recommend them to anyone.

In-depth reviews

MickMarsfield
MickMarsfieldNSW
  Verified

I am happy to share that I engaged Champion Homes to construct for me a Duplex building at Marsfield, and it completed this in 2024 and did an excellent job, exceeding my expectations and producing a high quality product. Champion delivered to me exactly what it promised to deliver and more. Therefore, I have no hesitation in recommending… Read more

Champion Homes as a builder and I am more than confident that it will do everything it can to meet client needs. It certainly did this for me and it did so despite the challenges posed by the Covid problem and rising market building costs. Champion's management and building team was always keen to accommodate and address in an appropriate and fair manner any concerns that I had during the building period and afterwards. I am delighted to report that post-completion issues were negligible and addressed by Champion Homes in a willing and professional manner. Overall, my experience and relationship with Champion Homes can be readily described as being excellent, enjoyable and even outstanding. Finally, it would be remiss of me not to point out that Morgan Notley was the initial inspiration for this experience and relationship taking the trajectory that it did and maintained during the entirety of the project.

James B
James BNSW
  Verified

CHAMPION HOMES – Laurant and the team have been a breeze to deal with getting the house going, very clear cut nothing hidden I was worried cause I read reviews here prior to signing but everything has been very clear from Laurant and the team eager to get you signed up and extremely accomodating especially for a project home builder. From a quality perspective I… Read more

run a carpentry business I do work for most if not all project home builders and I signed with Champion Homes.

Why ?

The quality from multiple job's I have walked through in Marsden Park and other new development's I was doing work on neighbouring houses I decide to have a sticky beak the houses are genuinely built better ( a lot better than other builders not to name any particularly).

It's the little things no chip outs on the check outs on the door like most people don't notice but the fit outs are actually quite good, consistent and quality materials

The standard inclusions obviously have to be realistic being a project home but compared to other's its not just the most basic and the most cheap and nasty materials.

All in all I know what the reviews say I was in panic after I signed cause I read here but give them a chance and go with your gut at the end of the day Champion Homes makes you feel like they want your business and are willing to help out where they can.

SBruno
SBruno4 posts
  Verified

Would never recommend – Started my build process (a single mother of three children) with Champion homes about two years ago and went as far as to give a tender amount of about of 11k. Thankfully i was paying installments so that is all i lost to them. At a tender appointment I noticed that there was a clause in the contract about timeframes that was not explained to me.… Read more

I questioned this with my sales person. I was then asked to return at another time to continue the appointment. At this point i asked for my money back and was refused. At the second appointment, [Name Removed] was there with his his supervisor (an English man) who refused to sit down the entire meeting and spoke at me quite aggressively. I was told that i would not receive my deposit back, despite my plea that as a single parent, this took me many years to save, and was told that instead if i did not walk away they would chase me for the second installment owed to them for the tender. The entire process was emotionally and financially traumatic, and they used bullying tactics to get me to give up, which out of fear, I did. They are not trustworthy and i would not recommend them to anyone building. I have also been contacted by other people this has happened too with this company.

I have since built with Clarendon Homes and could not be happier with my experience. Fully recommend.

SBruno
SBruno   

Man’s name was John trotter And a fat, English red haired man. Both bully’s Both dishonest

Recent reviews

Paul
PaulNSW
  Verified

I’ve had a really great experience working with Morgan at Champion Homes. You can tell straight away that he’s got a lot of years under his belt - his experience comes through in how he handles things, the advice he gives, and the way he keeps everything on track. He’s been genuinely helpful throughout, easy to deal with, and just a solid,… Read more

reliable guy to work with. Communication’s been clear, he does what he says he will, and there’s no fuss. I’d happily recommend Morgan and Champion, and I’d definitely back them for anyone looking for someone who knows what they’re doing and gets things done properly.

Naz
Naz3 posts
  Verified

My family and I have just received our keys and couldn’t be more happier From the quality of the build to the customer service from start to finish, Jeanette and Kim in the office have been so helpful to us and and so understanding ensuring they were keeping us up to date with progress and our site manager Jason who went over and beyond to make… Read more

sure this house was finished just after Christmas. We had to get one of our door handles fitted as a “defect” and Jeanette and Jason had someone come to fix it for us the following day. Total confidence in this company and as mentioned above very impressed with the quality. We are so happy to be in our gorgeous home

I and S
I and S
  Verified

This is our first home and from the moment we enquired to Champion Homes for their House and Land packages Laurent was extremely responsive and supportive. During the sales process, Laurent stood out to us among many other builders' representatives as he was very informative, friendly, helpful and humble. Some examples of his exemplary service… Read more

include; he took us to a land plot in the pouring rain (most places we went to gave us the address and told us to view ourselves), picked up the phone to answer our many questions even post sale, if he didn't know the answer he took the initiative to escalate and come back to us quickly (this was vital given the strict timeframes with land contracts), and gave us good and sound advice. The process felt not at all transactional which is the experience we hoped for given we are so new to this. We wish Laurent was our main contact through the whole process and we are yet to have a similar experience to date.

Thank you very much Laurent Laroche for all your support!

Sue.S
Sue.S
  Verified

This was my first time building so I was feeling very overwhelmed, Morgan was fantastic to deal with making the process easy to understand and put my mind at ease. Very happy owners. Show details

Ana Aquino
Ana AquinoNSW
  Verified

Wonderful and pleasant experience – Laurent pleasantly surprised us with his extra miles in attending to his customers. He was quick to respond to any queries and knowledgeable about building homes. His demeanour has always been to help all throughout the process. Show details

Voula X
Voula XNSW2 posts
  Verified

We cannot thank Morgan enough for everything he has done and still continues to do for us – Our decision to go ahead with Champion Homes was based on Morgan’s exceptional service. Kind, friendly and easy going nature and honesty. Morgan has been a pleasure to deal with and always tries his absolute best to accommodate for us and give us the best possible outcome. Morgan has been genuinely honest and nothing was ever too hard for him.… Read more

We have a lot of appreciation and respect for Morgan. We would like to thank him from the bottom of our hearts. We couldn’t have done it without him. Champion Homes should be very proud to have someone like Morgan working for them.

Project Home Builders

Find out how Champion Homes compares to other Project Home Builders

Know better, choose better.

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Qin and Tan
Qin and Tan2 posts
  Verified

Great service from Laurent at Champion homes – We bought a land and house package at Champion homes, Laurent is a sales consultant who was referred by our friend. He was very supportive, patient and pay attention to details during the process. I told my friends that I haven’t met a sales consultant like Laurent. You can feel he is a genuine, warm and down to earth person with a sense of… Read more

humour when you talk to him. We look forward to our house construction date with Champion homes once we finish the land settlement.

Ellissa So
Ellissa So
  Verified

Laurent Laroche provided over and above customer service!! – Laurent was our Design Consultant - I was so impressed with his level of genuine assistance and customer service right from the start. The house and land package we were after was sold out, he knew what I was after and worked with the developer to find a solution and ensure I was able still able to buy and build in Oran Park. He went over and above from the first call through to design and pre construction phase. Show details

IanK
IanKNSW4 posts
  Verified

Good Quality Work – Morgan Notley did an outstanding job with design and tender specification. The client service staff and site supervisor are first class. Quality of contractors' work is excellent. There is a high attention to detail and strict adherence to approved plans. Show details

Chris
Chris4 posts
  Verified

Morgan is an Angel – Morgan helped keep my children & my Dream alive in building our first home. We were with another builder & there were so many complications with them it became like something you see in the movies, firstly there was constant talks that they would go under & then communication was just terrible. Our Beautiful Dream was turning into a Nightmare, I… Read more

was feeling sick, anxious etc etc, it was not a great feeling & experience at all, I just wanted it to all go away. Then my cousin mentioned Champion Homes. I called through & then the next day I received a call from Morgan. I explained my situation & he was onto it. He was constantly following up & then I could see light at the end of the tunnel again. He gave me & my children hope again. I cant wait to start our build & then to move into our Dream Home. The initial stage has been out of this world, praying it continues.

Jenny
JennyNSW2 posts
  Verified

Quick and informative – I'm in the pre-construction stage. The Design Consultant was great at informing me of the process and costs; he's appreciatively patient in going through every part in the contract and tender before signing. After that, I was reached and have interacted with Client Services and the Colour Consultant. They are also great at informing of what to do to ensure the process keeps rolling and not stalled. Show details

Ebru
Ebru2 posts
  Verified

Would highly recommend! – Laurent has been so helpful throughout the whole process. We have so far had no issues pre-construction and have a clear understanding about our future home. Thank you for all your help, much appreciated! Show details

Newbie
NewbieNSW
  Verified

Good architecture plan and friendly staffs – We have been searching for the right home builder for year to breakdown and rebuilt duplex on a small 50 feet front trapezoidal land. We eventually choose Champion Homes because it give us a good size 4-beds, walk-in wardrobe ensuite, maximized FSR units, and proper subdivision duplex. Currently we cannot comment too much as we are on early… Read more

pre-construction stage. However, we can’t wait to say our thanks to Morgan Notley for his good work, patience and expertise design architecture plan that meet our requirements.

We have signed our contract on 28 Nov 2022. Facing us are the followings Champion Homes jobs: 1.Prepare document for DA application to Council (min 6 weeks as stated in tender). 2.Lodge DA application on council web site. 3.Council ensure all documents are submitted and assign officer to assess the application within 1 week. 4.Council update the progress in 4 weeks. 5.Council eventually approve the DA. 6.Council approve Construction Certificate.

There is a long way to go before reaching construction stage. Timing is critical and is related to the experience and expertise of the builder and council officers' decisions. We are keeping our fingers crossed for a successful DA and start construction ASAP.

Newbie

Teana Watt
Teana WattNSW5 posts
  Verified

Highly recommend – We were extremely happy with the service and assistance starting with John Trotter in sales through to the handover with Barry Alchin, Site Supervisor. Having to cope with Covid delays and shocking weather, Barry managed to have tradesmen, who were all excellent, on site whenever possible. We cannot thank him enough, he was the best Supervisor… Read more

ever! We are extremely happy with the finished product which had only very minor defects, hardly worth mentioning.

Roger L.
Roger L.NSW7 posts
  Verified
Timeliness
Plumbing & Waterproofing
Transparency

Excellent build quality and maintenance services – The build quality is outstanding, though there are bound to be some minor defects in every new home. Nevertheless, Champion Homes have got a dedicated team which is responsible for inspecting and rectifying building defects. Alison the Maintenance Coordinator is very efficient in following up any reported defects. And Barry, the Supervisor at the construction stage, is always willing to help resolve issues and provide useful advice to me. Show details

Project Home Builders

Find out how Champion Homes compares to other Project Home Builders

Know better, choose better.

Compare all
Sri krishnan M.
Sri krishnan M.NSW
  Verified

Not trust worthy – Actually we didn't go further steps after the tender deposit. They have received the Tender deposit and returned to us. Might be, some one offered more. As a genuine builder , they would not do that or they would let us know that before get the deposit.so, looks they are not transparent and trust worthy. Show details

Byaheng P.
Byaheng P.2 posts
  Verified

So far so good experience! – Laurent had been very helpful as we go thru the starting process for requirements and additional request. We are still on early stages of everything that's why can't comment much. The land still awaiting to be registered and still awaiting for the build to commence. Yet hoping for the best, so far so good as I can say. Show details

wigram50
wigram507 posts
  Verified

Fantastic experience - Duplex build Inner West Sydney narrow block – Thank you to Morgan Notley at the pre construction stage right through to Con Trinity managing the difficult build on a very narrow 9.2m block. Despite building during the pandemic we had a great experience, the Duplex has turned out even better than we had hoped. Tradies were excellent. We are a few weeks post handover and follow up by Champion… Read more

for touch up painting and other very minor issues has been prompt. We highly recommend Champion Homes.

Loren Kelly
Loren KellyNSW
  Verified

Pre-construction - Design Consultant – Laurent was patient, supportive, kind and understanding with the execution of the contracts and exchange of land and the whole process. I had a very bad experience previously which left my quite burnt and nervous, however Laurent and Champion were happy to work with me on that. I'm so happy with Champion. Show details

Jessika G.
Jessika G.
  Verified

Pre Construction Single Storey – From the moment we made contact with Champion Homes we were well looked after. We had a unique situation where things had to move relatively quickly and every effort was made to make that as smooth as possible. Laurent was our contact and we could not recommend him highly enough. Extremely professional, approachable and informative. Our Pre… Read more

construction experience was great with Champion Homes and Laurent. Any problems, decisions and questions were dealt with promptly so as to not delay any stage of our process. We are due to start construction in a few weeks on our home and are very thankful to Laurent for helping us achieve our dream.

Yubaraj Lama
Yubaraj LamaNSW
  Verified

Pre-construction – It was smooth dealing with Laurent from Champions Home from scratch to contract. I found him as a friendly and prompt responder to our any querries regardless of our out of hour inquire. On the another note, Looking forward to have alike responses during and after construction from whole Champion Home team. Show details

Tapas
TapasNSW
  Verified
Customer Service
Site Admin
Timeliness

Excellent Pre construction experience – It was really good and well supported. Maddy helped us a lot in customizing and meeting our expectation and affordability. He helped in meeting our budget. I would strongly recommend him. We are happy and waiting for our dream home to be built. Hopefully I will have similar experience in construction phase. Show details

Joby
Joby
  Verified

Excellent Pre-Construction Experience – I am at pre-construction stage, my experience with Laurent is fantastic! He has been a pleasure to deal with from the beginning always happy to help us with all the questions and concerns and returns emails and phone calls promptly. Thanks Laurent! Hopefully, construction phase will also be a good experience! Show details

Cong Bui
Cong BuiNSW
  Verified

Excellent Services – We met Laurent at the Champion Homes display home office while looking for H&L package for our dream home. He clarified all of our concerns clearly and helped us going through the contract process smoothly. We are now very happy waiting for our dream home to be constructed soon. I strongly recommend Champion Homes to people who are looking for their dream home. Show details

Ram M.
Ram M.NSW
  Verified

Building home H&L Package in Marsden Park – Maddy is very helpful and knowledgeable about the entire building process. Maddy helped us to customize the building plan to fit all our needs. Contract signed and we are looking forward to our building progress with Champion homes. I am excited and waiting for a home to be built. I highly recommend Maddy and Champion homes. Show details

Ravi
RaviNSW
  Verified

Great customer service and design guidance – As a first home buyer, we were in an anxious situation throughout our house search. Finally we met Maddy at Champions homes and he helped us to make an informed decision with confidence. He never hesitated to accept our design alterations and always advice us for the better outcome. Further, pre construction process and documentation at Champions Homes are very professional. We are waiting positively for the next step with Champion Homes.  Show details

Robert J.
Robert J.NSW
  Verified

Dream home – After seeing the display homes we met with Morgan… we were very happy with him… he helped us through our contract process as we forever changing our plans around… and made it a smooth process… always helpful in discussing our needs for our dream home. Thanks mate…. A true gentleman  Show details

Manjula Gamage
Manjula GamageNSW
  Verified

Excellent Pre-Construction process and communication – We just signed the contracts for a House and Land Package and up to now the whole process was smooth and perfect. Design Consultant from champion homes Colebee Display centre was really helpful in finding the suitable land and the house design. Communication was on time and had all the details we required. Making adjustments and upgrades to the design were easy and there were several key upgrades included with no additional costs.  Show details

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