Chemist Warehouse Physical Store

I went to buy stuff in the shop in Carousel WA. I spent more than two hundred dollars in the shop and the shop assistant refused to let me have hand alcohol rub from his counter. The manager said it is for stuff use only. If I buy anything from another shop like Myer, they will give me a free gift. I will never again go back.

This place has such good bargains but after my experience I will not come here again. When I came into the store I noticed that a man kept staring at me and I could see him checking me out. I felt so uncomfrable because he would not stop staring at me. His name is Saif Alsheibani. Staff should be more professional and not make customers feel uncomfortable like that

I was looking for two hair products, they had neither on stock yet the security guard wanted to check my bag twice after even seeing I did not walk around the store just spoke to a sales person..this security is ridiculous!went to Priceline and found the products even cheaper and received great customer service something that is non existent in chemist warehouse! Avoid chemist warehouse

Big airy store, lovely staff, but very rude pharmacist who questions prescriptions, and doctor's instructions in a very arrogant condescending manner. Great range of products, great prices but not great service at the chemist counter and sadly after 3 separate incidents and witnessing more than a few incidences toward other undeserving people I have decided that I shall no longer shop there. It's one of two Corio stores this one is opposite Aldi on the Princes hwy, Geelong,Vic.

The product I needed to buy was not available in this store and on my way out of the shop a manner-less security guard wanted to check inside my handbag. If they need to look into ladies handbags, they have to keep a lady at the door. Since, I didn't want to behave rudely I still opened and showed him inside my handbag.
I didn't forget to mention to that security guards face their actions are disgusting. Yet, I hope it doesn't make any difference for those ill-mannered people.
Very poor customer service and prices are not much different from other pharmacies.
Will not shop at chemist warehouse again.

I have been buying Blackmore's triple omega for over a year for under $30. I buy it monthly so am very aware of price fluctuations. This year the price jumped to $45.99. That's very unreasonable.

I had purchased the wrong fragrance in less than half an hour And had tried to refund my purchase but the customer service and said they wouldn’t refund it and yet the receipt said you could refund fragrance within 7 days. They had brought in the retail manager to help discus the problem but he also said no refunds. Never going there again !!!

30 minute wait for my script. Then i had to wait even longer to pay. There were more staff then customers instore. 5 customers behind me got their script before me.

Chemist might be the cheapest for perscriptions but the service is extremely slow and staff ask personal questions about your health when 12 people are standing around listening. I tried SMS service to speed things up and this made no difference. Still very slow and inefficient

I bought some protein powder from a Chemist Warehouse in Brisbane and after discussing the powder with someone I knew they said it was the wrong one.

I took it back the same day still sealed and was told there was no refund even those the protein powder was not fit for the purpose I bought it for (which is a good enough reason for a refund) but after I ask them why there was no refund they eventually gave me a refund.

And I don't think no I know I won't get a response from Chemist Warehouse here as I contacted them through their website and through their Twitter account to find out why they advertise on the Alan Jones radio show and still got no response months later.

Their policy states they will not accept returns for vitamins. Isn’t this against consumer law. The product I purchased is unopened and was purchased in error. There goes $30. Big companies don’t care about consumer satisfaction.

I have been shopping at Chemist Warehouse for years, and my local Chatswood store (there are three, but I'm referring mainly to the small one up near the train station) has always been reliable, with friendly, really helpful staff. Occasionally I'll get an item cheaper somewhere else, but mostly their prices are great.

I ordered some common items that I have always been able to find instore online just so it could get delivered to my mother. A couple of days it said. 14 days later and no product. Had to go and buy them again somewhere else. Any online I have done before always came from a local store and quickly. Why send it from Sydney when they know that the fires are slowing down delivery times. Not good enough CW

Friend an I went to get a script filled, went downhill from there, rude unprofessional and really obnoxious lady.
Please if you want poor service without a smile this place is for you.

Medicine prices have increased and so is waiting time for these to be dispensed...and CW are not the cheapest...as they advertise. Check out Ventolin from different sites and CW is NOT the cheapest.
Share the pharmacy wealth and chose a different store.

Chemist Warehouse Essendon is one of the most organised and easy to navigate chemist I’ve ever been into, the products and service were great, beyond great, also Catia and Joseph aka... not Giuseppe are the friendliest part-time workers you’ll ever meet !! Great service throughout, look forward to going back

Long time customer at Tarneit gardens store, attended 28/12/19, was illegally detained when trying to leave as I wouldn’t allow my bag to be searched. When complained to the store pharmacist was told that it is store policy. I won’t ever again enter a chemist warehouse store.