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Cleaning Mate

Cleaning Mate

3.3 from 227 reviews · View Statistics
See the Best Carpet Cleaning Services in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

  • Rates and Fees
    4.5 (13)
  • Job Satisfaction
    4.5 (14)
  • Timeliness
    4.4 (14)
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Reviewer Photos & Videos

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Belinda
BelindaSouth East Queensland, QLD
  • 3 reviews
  • 2 likes

Reliable, professional & quality job.

published

Friendly helpful staff. Reliable. Phone call an hour before attending. Service was Cheap, but that didn’t effect the clean, great job done. Will definitely use again. No fuss carpet cleaning at its best.

Rates and Fees
5/5
Job Satisfaction
5/5
Paulene
PauleneSouth East Queensland, QLD
  • 2 reviews

Carpet cleaning

published

This was value for money. Sometimes the cheapest can be the best. Very accommodating and friendly service. Especially by the office receptionist.
I will be using this carpet service again
.

Job Satisfaction
5/5
Timeliness
5/5
Incentivised Review No

Quick, efficient, my carpet looks wonderful

published

It was quick and easy. Very respectful guy and did a fantastic job. Called me before and was on time. I will definitely use this service again as I’m very happy.

Rates and Fees
5/5
Job Satisfaction
5/5

Did the job

published

I've used this company 4 years ago and now. They showed up in time and everything was just fine both times.

I read reviews here that some had misunderstanding regarding the final price - I sent an email with exact details of the job to get a tailored quote. I recommend doing this to avoid surprises and have the quote in writing.

I'm giving 4/5 stars as everything was good, but nothing exceptional.

Rates and Fees
4/5
Job Satisfaction
4/5
Carpet Cleaning Services

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Brilliant job.

published

Very impressed, bought old carpets up to great condition. Friendly staff and great price. I have used this company on a previous move and would highly recommend. Brilliant job thank you.

Rates and Fees
5/5
Job Satisfaction
5/5
Diane Oto
Diane OtoSouth East Queensland, QLD

Great Service

published

Great service. The job was done fast and efficiently and I was happy with the outcome of our carpet. It was also affordable! Great job guys keep up the great effort. Cheers!

Job Satisfaction
5/5
Incentivised Review No
  • Verified

Bad service and communication

published
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Rates and Fees
3/5
Job Satisfaction
1/5
Very Happy Customer
Very Happy Customer South East Queensland, QLD

Very Happy

published

The service was on time, very effective and finished on time. The operator was courteous and considerate. Saying anything else to make up 30 words is just padding, so I will stop on ‘Very Happy’

Rates and Fees
5/5
Job Satisfaction
5/5
Sundar K.
Sundar K.South East Queensland, QLD

Great job, carpet cleaning!

published

Cleaning mate has done a great job. Perfect with time and work. Value for money! Excellent service! I highly recommend them to everyone and I will definitely use in the future.

Rates and Fees
5/5
Job Satisfaction
5/5
Carpet Cleaning Services

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Mag Long
Mag LongSouth East Queensland, QLD

Great customer service

published

The technician was prompt and had a pleasant manner. The service provided was well done and the real estate commented that the carpets were the cleanest they've ever been. Great price for a great job.

Rates and Fees
5/5
Job Satisfaction
5/5

Did a wonderful job

published

The jib was done exactly as I expected. The staff member arrived in good time, called me in advance to advise, got straight in and clean both carpets. Very happy customer here

Rates and Fees
5/5
Job Satisfaction
5/5

Good carpet cleaners

published

Great cheap carpet cleaners, very flexible as I had to change the days a few times, the only negative thing is the quote needs to have the gst included and no hidden costs added at the end

Rates and Fees
5/5
Job Satisfaction
5/5
Carpet Cleaning Services

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mason
masonSouth East Queensland, QLD

Very professional and good manner

published

So far i used twice cleaning mate, i call them every 12 months and they have very reasonable price . I am very happy with their job. I recommended them to few friends.

Rates and Fees
5/5
Job Satisfaction
5/5
Rav
Rav South East Queensland, QLD

Perfect job.

published

We have done bond cleaning,carpet cleaning and pest Control from cleaning mate.

The staff at simply made are so thorough we are very impressed with the quality of cleaning and professionalism.

Incentivised Review No

Brilliant

published

The guys did a wonderful job. I called cleaningmate when the other company cancelled it last minute, the friendly staff accommodated my request and also completed within the time. Can’t thank enough!

Rates and Fees
5/5
Timeliness
4/5
Incentivised Review No

Questions & Answers

Kerri
Kerriasked

Just letting you know through here because my messages phone calls and emails are being ignored. I have reported this company to fair trading and they will be acting on my behalf. No receipt for pest control and dodgy excuses from a very arrogant man on the phone.
Kerri Plumb
42/60 Beattie Rd Coomera

1 answer
Francisca C.
Francisca C.

i am going to do the same

Kerry
Kerryasked

I need to edit my review how can I do this?

1 answer
Francesca
Francesca

Hi Kerry,

You can access and edit your reviews by going to My Account>Profile>Reviews. You can also use this link: http://www.productreview.com.au/u/reviews.html.

Hope this helps.

Get an answer from our members and Cleaning Mate representatives

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