Reviewer Photos & Videos
Reliable, professional & quality job.
Friendly helpful staff. Reliable. Phone call an hour before attending. Service was Cheap, but that didn’t effect the clean, great job done. Will definitely use again. No fuss carpet cleaning at its best.
This was value for money. Sometimes the cheapest can be the best. Very accommodating and friendly service. Especially by the office receptionist.
I will be using this carpet service again
Quick, efficient, my carpet looks wonderful
It was quick and easy. Very respectful guy and did a fantastic job. Called me before and was on time. I will definitely use this service again as I’m very happy.
Did the job
I've used this company 4 years ago and now. They showed up in time and everything was just fine both times.
I read reviews here that some had misunderstanding regarding the final price - I sent an email with exact details of the job to get a tailored quote. I recommend doing this to avoid surprises and have the quote in writing.
I'm giving 4/5 stars as everything was good, but nothing exceptional.
Very impressed, bought old carpets up to great condition. Friendly staff and great price. I have used this company on a previous move and would highly recommend. Brilliant job thank you.
Great service. The job was done fast and efficiently and I was happy with the outcome of our carpet. It was also affordable! Great job guys keep up the great effort. Cheers!
Bad service and communication
I needed end of lease carpet cleaning and pest control done on my 3 bedroom rental. I booked for 3 bedrooms, 1 hallway and 1 lounge room to be done and pest control with flea treatment done.. I trusted that I was paying for a job to be done properly and completely but the technician dumped the dirty water and debris right at my front steps that I then had to clean up. And my real estate has requested I have to have the carpets done again by another company because there is still dog odour and hair in the carpet. I messaged the number that I had...been receiving confirmation texts from and told them about this and they told me the technician said the carpets were "too smelly" and that they needed a urine treatment and it's my fault I didn't book it and that's why the carpets still smell. I had only been at the house for 10 months and there is no urine smell in the carpet, just a dog odour that should have been removed if deodorizing was done properly.. I asked why I wasn't told that the carpet would need more extensive treatment than what the technician was going to do (if it did then I would gladly have paid for it and had it done then) and they then offered for me to book the urine treatment but that it would cost me extra. This company advertises 100% satisfaction guarantee and I am obviously not satisfied with the service and was still declined a refund.. Total waste of $130 and now I have to pay someone else to do what they should have done in the first place.
The service was on time, very effective and finished on time. The operator was courteous and considerate. Saying anything else to make up 30 words is just padding, so I will stop on ‘Very Happy’
Great job, carpet cleaning!
Cleaning mate has done a great job. Perfect with time and work. Value for money! Excellent service! I highly recommend them to everyone and I will definitely use in the future.
Great customer service
The technician was prompt and had a pleasant manner. The service provided was well done and the real estate commented that the carpets were the cleanest they've ever been. Great price for a great job.
Did a wonderful job
The jib was done exactly as I expected. The staff member arrived in good time, called me in advance to advise, got straight in and clean both carpets. Very happy customer here
Good carpet cleaners
Great cheap carpet cleaners, very flexible as I had to change the days a few times, the only negative thing is the quote needs to have the gst included and no hidden costs added at the end
Very professional and good manner
So far i used twice cleaning mate, i call them every 12 months and they have very reasonable price . I am very happy with their job. I recommended them to few friends.
We have done bond cleaning,carpet cleaning and pest Control from cleaning mate.
The staff at simply made are so thorough we are very impressed with the quality of cleaning and professionalism.
The guys did a wonderful job. I called cleaningmate when the other company cancelled it last minute, the friendly staff accommodated my request and also completed within the time. Can’t thank enough!
Questions & Answers
Just letting you know through here because my messages phone calls and emails are being ignored. I have reported this company to fair trading and they will be acting on my behalf. No receipt for pest control and dodgy excuses from a very arrogant man on the phone.
42/60 Beattie Rd Coomera
i am going to do the same
I need to edit my review how can I do this?
You can access and edit your reviews by going to My Account>Profile>Reviews. You can also use this link: http://www.productreview.com.au/u/reviews.html.
Hope this helps.
Get an answer from our members and Cleaning Mate representatives
Other Carpet Cleaning Services
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.