Fabulous customer service resolved my querie in minutes ...really pleased xx
Was a billing issue which was quickly resolved ... i have both utilities with the company and have no issues with pricing or billing and customer service is great....thank you very much
No follow up, high price and how can my gas usage tripled!
Gas, March 2019 trying to end and switch they said the reason is Jemena Gas Network requires me to wait until May, now is almost end of May the billing right is not handed over to the other provider and no follow-up. My recent gas bill is doubled and they even show the usage graphs..this last 3 month spiked! how is that possible? Just so hard to deal with customer service.
Very happy with the service!
Click energy provide me with both electricity and gas. The set-up was fast and smooth. They reply my questions regarding the set-up quickly and clearly. It's easy to pay and the price is great. Recommended.
I am using both electricity and gas services from click energy. They have a very good follow up with their customers and turnaround time of for any requests is better than expected. My customer service experience with the team has always been helpful, friendly, knowledgeable and professional.
Great price and service
Good service and price
Prompt answer and action, very good explanation on prices and connection of new property as well as good understanding of my needs to cancel existing home.
The salesman was very helpfull.
Fantastic customer service experience
I called Click Energy for my gas bill and query was resolved quickly and agent was friendly and knowledgeable. Right questions were asked to rectify the issue. Overall Very happy
Change of ownership
Power is installed through the general lines and all I did was to sign up with your firm. The setup process was over the internet. My power supply is good. I can't remember a panel discussion. I had no issues with Clicks.
expensive stay away from click energy rip offs
39 per kw what a joke highest bills in my life never again this company please stay away people dont be fooled by there discount tactic not a happy customer here
This is perfect! Can't live without it!
1. Electricity has been installed recently
2. Set-up process was so quick and easy
3. Reliable power
4. Very easy and convenient panel installation process
5. Haven't had any issues with this company yet
The service is good but the support team are not
I had to ring 6 times to have my online account re-activated after some sort of error with my password and in the finish my husband had to tell them what to do the resolve the problem
Click Energy are great
We have had electricity with Click Energy for 8 yrs and have been happy with there prices and connection.We have never had any lasting outage more than a short time during a storm. There customer service are also very helpful when we have had any questions.
Waiting to find out next bill.
Havnt had any issues yet.
Just found out about it recently .will check next bill which is a month or so away...any savings a good saving..so by next bill ile know.
Have only had a few dropouts for short times and 1 long last year in Aldinga
Click satisfied long term customer
I have been a Click customer for over 3 years now and their customer service has been fantastic. I have been upgraded to the low rate/ no need to pay on time plan recently and it has been fantastic for us.
Amazing n awesome..
Everything was done actually good, and jus the way I have been explained. Saves a lot of money, discount helps a lot, it doesn't eat a lot of energy at all.
electricity, quick setup, reliable no issues so far, very happy. would like to hear about any new deals as there are lots of options out there these days thank you
Cheap Rates for electricity in Sydney when you comply with the pay on time discount rules
Using One Big Switch I managed to get a 42% pay on time discount for electricity. This discount is on BOTH useage and fixed electricity charges, I.e. it is off your ENTIRE bill and not just useage charges, which is a good deal, all things considered, and the best that I have come across in Sydney.
Excellent customer service
I have both gas and electricity and had an issue setting up direct deposits My call was instantly answered and problem was resolved within 5 minutes Great customer service Thanks
Electricity and gas
What a great idea - cheap prices AND helpful friendly service that you don't have to wait for. EXTREMELY reliable delivery, short timeframe (a week or two to change supplier), no dropouts - what are you waiting for?
So far so good - first time I have contacted this service so will see how it pans out in the future.
Both gas and electricity and no problems so far and there have been no problems with either service. I found my bill easy to understand and was happy with the way my query was dealt with.
Click energy is the way to go.
The service is always quick. The transfer of my account was quick and smooth. I highly recommend swapping to click energy. The solar beam plans are great. There are great Discounts.
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