This service is for a 98yo lady with the help of niece who is a Click account holder. The niece wasn’t able to speak on her behalf so trying to set up the account took more time. This service has only just commenced so haven’t had any problems so far.

Residential electricity. Great experience overall.
Took a little too long for the set up process but disconnection was quick and easy.
Great saving compared to the last company used.
I like the monthly payments.

Well understood personal difficult times. And did the very best on their end. (Good enough that i would spend time an energy writing a review) and that's just me.Thank you.

Click Energy were good to deal with. AGL is not and they are foreign owned. I will be looking elsewhere for future energy supply. Keep things Australian, not off shore!

Great service fair price. Could be a little more generous. Difficult to understand on phone. Cannot remember answers to all questions asked as my husband had it set up and had now passed away.

I have switched to Click as a returning customer. I have always found the service staff easy to talk to and ver helpful

I had my service set up within 20 minutes and was advised if the switching process

Did not have to deal with the old company at all

Signed up in November 2015, through Choice.

A couple of years back I noticed other suppliers had lower rates. Called Click threatening to quit and was changed to a rate much lower than I had been on and lower than competitors.

If you're a customer, I suggest ringing, mention how you always pay on time and ask for a better deal or you'll walk.... I pretty much guarantee you'll save more money.

Gas plan changed to one which is more affordable and representative was very helpful. I was able to set this up online without difficulty and the transition process has been smooth.

Very happy with click energy After being ripped off for years by my old provider its great to not to get " bill" shock every month . Thanks Click it's solar rebate is far better than what other providers are offering .

Only Electricity ....took a very short time to change over from my old supplier they did the lot I did not have to do a thing...I haven’t noticed very many dropouts only for a few minutes if any.

Great energy company great rates and good service. I have been with them since 2014 and I would recommend them to anyone for both electricity and gas. Thank you Click energy

Bring your call centre back to Australia and listen to your customers. It isn’t rocket science. Your rates are great but your accounting facilities are poor. All I wanted to achieve was an update of billing reference. It took far too long to be connected and far too long to give the billing information for my various accounts.

I have solar and it was super easy to switch between properties. I wasn’t sure if I was on the best plan, so they helped me with a comparison and changed me over without any issues!

My mother passed away and was connected to Click Energy. She lived in a rental property and to prevent the new tenant using power connected in my mothers name I attempted to have it disconnected. Customer service hung up on me. Refused to disconnect, refused to put my call through to a manager. NEVER USE CLICK ENERGY!

Trying to get info before moving house - looking for better provider. Did not get satisfactory outcome from the young man I spoke to. Would not put me through to someone else when requested. After reading many good reviews, I was disappointed. Will keep searching...

Changed plan - Click support put me on a better value plan, for my usage patterns, than the Government site Energy Made Easy suggested. I switched to Click after previous provider repeatedly insisted on billing me for estimated usage on disconnected meters, and with rude and beligerent phone support. Click support and service has been fantastic. Never a problem!

We have a 6.6kw solar system installed running through a smart meter, switching over only took a few days after applying online. Connection never got interrupted couldn't be happier with Click Energy.

I didn’t have any installed, but I moved home and was already with Click Energy Electricity and brought that with me and I had gas in the new place and signed for that too, it was all set up over the phone and on the day I moved in, Thanks Click Energy

i contacted them and they promised all should be organised between 72 hours and from my past experience it should be all fine
Since i connected to click energy i highly recommend them

was advised by click staff could save money by changing from saturn plan to hibiscus and next 6 months cost me extra $300.was then changed to jarrah and the bills are better .no offer of $300 return as it was clicks suggeston to change