Solar installation was done in a day
However the waiting time between signed contract and installation is 6wks which is a long wait.
Installers are friendly respectful hard working bunch. They did a good job.

We have only electrical power. Very reliable power... no drop outs. When I called the office to inquire about the statement of our account, one of The Click Energy Customer Service who took my call was very helpful. I was satisfied with the service.

We have been very happy with click over the past years. We used them for power in the house. We never felt the need to check out other providers since joining

Service was Excellent and great ,no waiting time ,agent was Experienced i have click Energy Gas and Electricity all good, i dont like to start first bill by instalmentsbeen removed thank you

Click energy is worth using at home.
Very cheaper rate and customer service is excellent.
I would highly recommend the Click energy Gas and electric service to everyone.
Keep it up click,we are with you.

Gas and electricity at my residence. If I could use them at my next residence I would 100%!!
Not one issue in over 5 years for either service provided. First class service always

The customer service is fantastic and I was able to upgrade my energy plan for a cheaper deal over the phone in 10 minutes. Everything was explained clearly and simply. Thank you!

We have our house split into two and have two accounts and Click Energy made it easy.
It is our local agent who organised everything and keep us on the best Tarif, perfec.

A new plan for our electricity supply which was better value. We were notified by Click Energy that there was another plan which would save us money. Following our email they sent through information on the plan and we responded by talking to their Customer Service Agent and changing our plan. Very happy with this.

Scheduled for Friday hope all goes to plan, Looking forward to a new chapter in life. 2020 really has been a curveball for everyone hang in there, its nearly over.

I am on a government pension and life support which entitles me to two rebates each month. To get the life support rebate I had to go through several hoops and at last it was fixed. Last month they forgot to give me the pensioner discount. I have had to call them 6 times and sent 3 emails, and this is still not rectified. I would not recommend them as they can't think outside the box, I sent and email and attached the bill and they came back saying the life support rebate was showing. They did not have the intelligence to look back onto the invoice before (May) to see I was entitled to both rebates. They are incompetent.

Electricity, the reinstallation is not yet completed as it is scheduled later. The application went smoothly and without any issues. Everything is done online. No hassle. No issues faced with the application.

I was on Shine plan but received a letter to let me know I could save more money by changing to another plan. I decided to look into it so phoned click. I spoke with a very polite helpful man and the whole process only took about 15 minutes. I am now on Banksia plan and excited to see exactly how much I will be saving.

Chezca from the hardship department helped me out as well as the service was excellent... It’s pretty cheap and good... we never had dropout issues and also set-up process took no time fantastic

Very fast and efficient service. Extremely happy with service. Set up process was nice & easy and done within timeframe. I would be happy to recommend Click Energy to family & friends

Thank you for excellent service, staff member friendly and eager to assist with review of electricity provision and review of direct debit. Would certainly recommend Click as a provider and great solar return

3 estimated bills massively overestimated. $1200, 1400 and 850 after sending photos of the meters they still deduct full Payment!
Energex even came out and said there is no way to bill us as the meter has blown up due to electronic fault.
Never deal with this company!!!!

Have sent 3 emails requesting to cancel electricity as house sold. Have only received generic reply saying they will respond in 3-5 days, but no reply. Did receive email from their Sales team saying "Hear you are moving, do you want to set up new account ?" so they are aware what I am trying to do. Tried calling but the team that cancels only operate after 9am, while other customer service staff are working from 8am. They really don't want to rebate the money they owe me for Solar generated. I'm sure if I owed them money I'd be receiving calls and emails very quickly.

As I am in isolation because of covid19, I am unable to return to work because of my age (73) and a heart condition, I am now experiencing extreme hardship and cannot always pay my bills on time. Click energy have been very sympathetic to my cause and have adjusted my rates to give me a cheaper rate, and have allowed me to defer payments until my pension was due. I am very grateful for the understanding I have been given, and have, and will continue to refer your service to my friends and co-workers.

So far so good, the rates were better than Momentum, the sign up process was straight forward. I just need to do the math on the bills once they start coming in.