??!
1 photo
Click Energy

very good rate for solar feed back

only dislike surcharge (0.6%) on credit card payment. the login customer site designing need to be improved on statement view and setup payment method. rest of all are good. very quick response.

Return Claim MadeNo
ServicesSolar Buy-Back
Warranty Claim MadeNo
System Size3 KW

Cheapest Energy Company going around!!

I recently joined click energy and I have discovered with my latest bill that it is the cheapest option going around at the moment. Very happy and satisfied with the service they offer and the great discount.

Value for Money
Product Quality
Customer Service
Rates and Fees
Return Claim MadeNo
ServicesElectricity, Gas and Solar Buy-Back
Warranty Claim MadeNo

Click is the greatest

I need to update some details. All was done quicky for me.The consultant was helpful and explained everything to me. The only thing I was unhappy about was I forgot to get her name.

Value for Money
Product Quality
Customer Service
Rates and Fees
ServicesElectricity

Review of Click's plan given new competition

Having been with Click Energy since 2015, a 19% price rise in Feb (based on wholesale cost increases) made me reconsider options with competing providers who were now more competitive, so called Click to renegotiate, and they upgraded my plan for a much more competitive rate than the opposition could match, so this was an excellent example of a good customer save. Excellent customer service once again.

Value for Money
Customer Service
Rates and Fees
ServicesElectricity
1 comment
We are glad to hear that you are enjoying the product and services we are providing, Roy. Rest assured we'll continue to perform excellent service and give you no worries regarding the services. Thank you for the feedback! - Jazzy, Click Energy

Excellent service,friendly staff and reliable and convenient .

I have been using click energy for almost a year and it was a good service from them , reliable and convenient . Even tho i was always late paying bills everything was going good and no extra charges .Really appreciated !

Value for Money
Product Quality
Customer Service
Rates and Fees
ServicesElectricity and Gas
1 comment
Thank you for your awesome feedback, Sulav. I am glad to hear we were able to quickly resolve your enquiry. Here's to many years of providing good service to you! - Jazzy, Click Energy

Willing to help irrespective

Recently opted to transfer both my electricity and gas accounts to Click, until my original gas retailer was to retain my business with better rates. Was pleasantly surprised when I called Click back during my cooling off period to cancel the move. The person who took my call was able to promptly assist me. Wonderful friendly service even when not gaining business! If this situation is anything to gauge by, I’m sure my future relationship with my electricity account will be hassle free.

Value for Money
Product Quality
Customer Service
Rates and Fees
Return Claim MadeNo
ServicesElectricity
Warranty Claim MadeNo
1 comment
Hey Jack, Thanks for the feedback. Glad we could be of assistance and we're delighted to know that you're satisfied with our services. - Jazzy, Click Energy

This is perfect can't live without it

Give me a great deal and good service better than what my last privider great service l would definitely recomend this service to any one of my friend to share with them

Value for Money
Customer Service
Rates and Fees
Return Claim MadeNo
ServicesElectricity
Warranty Claim MadeNo
1 comment
We are glad to hear that you are enjoying the product and services we are providing, Chun. Rest assured we'll continue to perform excellent service and give you no worries regarding the services. Thank you for the feedback! - Jazzy, Click Energy

Very good

I am really satisfied with the electricity and with the customer service very helpful and knowledgeable customer service. I will definitely recommend it to my friends and other family members.

Value for Money
Product Quality
Customer Service
Rates and Fees
ServicesElectricity
1 comment
Hey Gurpreet, Thank you for your compliments. Your kind words really exhort us to do our best at all times. - Jazzy, Click Energy

They will find he best package for you even if you are an existing customer

As I said before I am an existing customer and they will help to keep me and give me a great deal even if it is better than what I come to them with

Value for Money
Product Quality
Customer Service
Rates and Fees
Installation
Return Claim MadeNo
ServicesElectricity
Warranty Claim MadeNo
Panel Purchased none
Purchase Price $0.00
3 comments
Hey Llenore, Thanks for dropping us a positive review. Definitely good to hear that you're happy with our service. We always make sure that we give a great customer experience. - Jazzy, Click EnergyJust make sure you keep up the good work . Maybe when deals expire ring and offer new ones, don’t just let them lapseHey Llenore, thanks for the reply. We'll definitely take this as a feedback :) Have a great day! - Jazzy, Click Energy

These people are SO annoying

I get phone calls form a number like 0488 843 678 and they hang up - so I call back and it is Click energy - so I block the number - but they call back every day from a slightly different number. I ask them to leave me alone but they persist - sometimes more than once in a day. Go away!!

Value for Money
Customer Service
Rates and Fees
Return Claim MadeNo
ServicesElectricity
Warranty Claim MadeNo
2 comments
We are sorry to hear about your recent experience, Craig. It is unfortunate to hear that this has happened and we appreciate your feedback regarding these phone calls, we do take this seriously. Apologies for any trouble caused. So, I want to make it up to you and to get to the bottom of this issue. May I have your account number for me to further investigate and rectify this issue at once? You may have the details sent directly to me at socialmedia@clickenergy.com.au -Thank you and I’m looking forward to hearing from you. - Jazzy, Click EnergyI am not a Click customer and do not intend to become one.

Great service

Great service.Power and gas service were reliable. I would recommend this service to any one of my friends and my colleagues at work. the only reason I am leaving is because i am moving.

Value for Money
Customer Service
Rates and Fees
Return Claim MadeNo
ServicesElectricity and Gas
Warranty Claim MadeNo
1 comment
Hey Hemraj, Thanks for your time to write your comment for us. We appreciate your feedback and sweet words! We love to have you as one of our loyal customers! Thanks again. - Jazzy, Click Energy

Happy so far for the service

Overall all good so far!! Mainly pay on time discount in each bill,no need to wait for the next bill and also I love the concept of monthly billing cycle.

Value for Money
Customer Service
Rates and Fees
Return Claim MadeNo
ServicesElectricity
Warranty Claim MadeNo
1 comment
Thank you for sharing your feedback with us, Saloni. We're glad to know you are satisfied with our services. I'll pass on your comments to the rest of the team. Have a wonderful day! - Jazzy, Click Energy

Just started

Just joined with 35% offer with easy transfer from my previous supplier, this was completed with a single phone call, unsolicited, with a very helpful person. Waiting for my first account

Value for Money
Customer Service
Rates and Fees
Return Claim MadeNo
ServicesElectricity
Warranty Claim MadeNo
1 comment
Hey Adi, Thanks for your time to write your comment for us. We appreciate your feedback and sweet words! We love to have you as one of our loyal customers! Thanks again. - Jazzy, Click Energy

good phone staff.

Billing problem solved quickly. My call answered quickly and the issues concerning my call were very professionally attended to without any further contact being necessary to get things running again.

Value for Money
Product Quality
Customer Service
Rates and Fees
Return Claim MadeNo
ServicesElectricity
Warranty Claim MadeNo
1 comment
Thank you for sharing your feedback with us. We're glad to know your enquiry was addressed quickly. I'll pass on your comments to the rest of the team. Have a wonderful day! - Jazzy, Click Energy

Saving with Click Energy.

Since changing power suppliers to Click Energy, we have had real and unexpected savings, there feed in Tarrif is one of the best and there rates are equal or better than other suppliers.

Value for Money
Customer Service
Rates and Fees
Return Claim MadeNo
ServicesElectricity and Solar Buy-Back
Warranty Claim MadeNo
Panel Purchased ?
System Size5.2 KW
Purchase Price $10,000.00
1 comment
Hey Sam, Great to know you've had a great experience. This is definitely the type of service we want to provide to our valued customers. Here's to providing excellent service to you for years. - Jazzy, Click Energy

What ?

Wrong questions .....why 30 words ?.......I was moving house and not taking click with me....moving to share house and I don't CONTROL the energy deals....no more I can tell you
What a load of rubbish

Value for Money
Product Quality
Customer Service
Rates and Fees
Return Claim MadeNo
ServicesElectricity and Gas
Warranty Claim MadeNo
1 comment
Thank you for your feedback. It sounds like something has gone wrong here. I'd love to look into it and see if I can help you out. Would you mind sending your details to me directly at socialmedia@clickenergy.com.au and I will investigate and get back to you? Thanks, Jazzy - Click Energy

Excellent and extremely good energy provider

Overall happy with the company.
A reliable, professional, and I’m very happy with the service. Certainly I’ll try to recommend this company to my other friends and colleagues. This what I have experienced, can’t change my opinion
All the best.

Value for Money
Product Quality
Customer Service
Rates and Fees
Return Claim MadeNo
ServicesElectricity, Gas and Solar Buy-Back
Warranty Claim MadeNo
1 comment
Thanks for your time to write your comment for us, Koul. We do our best to give our customers the quality service they deserve. We'll keep up the good work. Thanks again. Thanks! - Jazzy, Click Energy

Very helpful

I rang to verify details and the person on the phone was very helpful, polite and knowledgeable, glad to be on board and hopefully they won’t change the way they are

Value for Money
Product Quality
Customer Service
Rates and Fees
Return Claim MadeNo
ServicesElectricity
Warranty Claim MadeNo
1 comment
Thanks for your time to write your comment for us, Peter. We do our best to give our customers the quality service they deserve. We'll keep up the good work. Thanks again. - Jazzy, Click Energy

Very satisfactory.

Gas and electricity. Time frame a month or so. Have just changed over so can't answer as to how reliable everything is. No problems so far. Everyone has been very pleasant that I have dealt with.

Customer Service
Return Claim MadeNo
ServicesElectricity and Gas
Warranty Claim MadeNo
Panel Purchased N/A
1 comment
Thank you for giving us feedback, Marion, we are pleased to hear this kind of stuff. Our team works our best in ensuring that we help customers efficiently. Thank you and have a wonderful day! - Jazzy, Click Energy

Friendly and professional service

Have only great things to say about Click/Amway experience. Couldn’t ask for better service as well as extremely professional. I look forward to promoting the company and service to my friends. Aaron H.

Value for Money
Product Quality
Customer Service
Rates and Fees
Installation
Return Claim MadeYes
ServicesElectricity
Warranty Claim MadeNo
Panel Purchased None
Purchase Price $0.00
1 comment
Thank you for sharing your feedback with us Aaron. We're glad to know you are satisfied with our services. I'll pass on your comments to the rest of the team. Have a wonderful day! - Jazzy, Click Energy

Page 1 of 203

Questions & Answers

Does Click Energy issue hard copy invoice for existing and new customers
No answers

What are your gas discounts?
No answers

I am thinking about switching to Click Energy via one big switch or fifty up. I notice your energy price fact sheet is dated November 2018, is this the latest & when will be a price rise.
1 answer
Click Energy after advertising 42% discount for electricity, they don’t seem to say how much discount on gas. On the 5th of February 2019 increased Electricity by 17.6% and Gas by 26.7%. Kind of takes the discounts away, don’t you think.

Similar listings