Reviewer Photos & Videos
- Online store
- Verified customer
Great service with clear communication, very professional
I ordered a motherboard, CPU and memory. It was great to be able to select show only items that are "in stock"
MSI B450-A Pro Max motherboard
AMD Ryzen 3 3300X CPU
G.Skill 8GB (2x4GB) Ripjaws 2666Mhz memory kit
Great clear communication.
One of the items I selected had limited stock and I was advised on order that they would confirm the order was available before I should pay.
I regularly purchase from them and don't hesitate to recommend them to people.
I have deal with Computer Alliance for some years and have also purchased On-line. I have always found them to be prompt and efficient. Great Service and GREAT Staff!!
Fast movers ... BUT ...
Have had two kid’s school laptops go bang over the past few months, and being pretty well sick of the same old garbage available locally, decided to try these folks online.
For purchase number one, had researched online reviews to death, and decided on a particular model of Asus. They had it, well priced. Ordered, got it next day. Wowwww. Impressive despatch times! BUT ... a couple of little issues at play - firstly the model we had chosen had a biometric recognition feature. The computer we got from Computer Alliance did not, despite being id...entical model number?! What gives here?! The biometric one had an easily identifiable difference in the picture .... which was also shown in the photo used by Computer Alliance to advertise the model! So ... contacted them via online chat, and they explained that yes, even though model number was identical, and yes even though the photo suggested we would be receiving the model with biometrics, they simply used the photo provided by Asus in their ad, and some computers have differing features from photos provided by manufacturers despite exact same model numbers ... blah blah blah! They said it was essentially our fault since all model features were articulated in the text of the ad! Well ... silly us - to think we were naive enough to assume we were getting the model shown clearly in the ad. None of the online research we had done suggested that this model was even available without the biometrics .... so how would we know?! Next little niggle ... their webpage advertised extended warranty on Asus - including our model - limited time only. There was nothing to suggest we got this. Contacted them again and were told that since we ordered the goods via e’bay the extension didn’t apply. We couldn’t recall how we’d ordered it since we’d discovered Computer Alliance’s existence while searching on e’bay ... but had visited their online store at some point while researching and comparing models, and must have noticed the extended warranty thing at that point.
Super quick shipping
I used Computer Alliance for a whole PC build and now a replacement PSU for another computer. Shipping was fast and everything has worked great so far. Would use again.
Prompt, good communication, fast postage
Great experience, I would definitely buy from this store again. Very reasonable prices on the items I looked at and good communication to follow up purchase.
Hassle-free and easy to shop. Items shipped pretty much the next day and got here in no time at all.
Don't mind the outdated website!
Don't mind the outdated website, they have a great range of products, best price and prompt delivery.
All in all a fine experience and would consider them again.
Top notch store
Excellent customer service, very competitive prices, swift delivery. I cant recommend this store any higher.
Great work guys, I will definitely be shopping there again. Keep up the good work.
Have used Computer Alliance for many years and have always found them to be helpful and technically spot on. Certainly have no need to shop
Fantastic prices, Fast easy checkout with quick delivery.
Was kept informed through the entire process.
Would definitely buy from again. A+++++++++++++
After much searching and price comparison I came across Computer Alliance (CA). I sent out numerous emails to other websites requesting advice on my purchase, CA responded within a couple of hours. I later spoke to Adam on the phone, having all my questions answered in an easy to understand format.
The components for my upgrade were shipped that same day and arrived in rural NSW a few days later.
The whole experience was great, thank you Adam.
These guys were fantastic! Purchased a RTX 3070 from them. The price was extremely competitive especially in the current environment. Also the shipping was extremely fast compared to other retailers I have been dealing with as of late. Thanks so much.
Computer Alliance Online were superb
Placed my order on the Friday it shipped on Monday, They answered my questions via email or phone. Couldn't ask for more. Pity i could not say the same for Australia post order turned up on the 25th half in the morning and half in the afternoon. Australia Post ruined an otherwise fantastic shopping experience.
Case is fantastic. I am extremely happy with the purchase just wish i could have used a delivery method other than Australia Post.
Came as described and service was great. Quick delivery and follow up email to check all was great. Will buy from them again.
Easy, affordable, stress-free.
Detailed and user-friendly Website; I loved the compare feature when choosing products.
Delivery was super quick and the product were high-quality.
Super fast delivery
If you need computer parts quick, and want a reliable service, go with these guys. Prices were very reasonable also.
There's a reason these guys are 5 stars
Easy to navigate website, great price, fast shipping and delivery, plenty of updates on arrival and received in perfect condition after interstate post.
Reliable ordering and fast delivery
Wide range of products with fast and reliable delivery and excellent customer service. I ordered computer components and they arrived promptly.
Holy crap, 100% Brilliant!
100% Perfect, this is what Customer service suppose to be. EXTREMELY Fast delivery, great response, sooooo easier to work through the website to purchase.
Cant believe i wasn't using you guys in the first place for the Gaming room.
Brilliant Service & Very Helpful
The mark of a great organization is not when a transaction with a customer goes smoothly but when there is an issue and how the organization responds. I recently made a purchase that was an error on my part where I had not done my due diligence and on realization I reached out to the team at Computer Alliance. Without any hesitation a full refund was provided and the transaction reversed. They then went on to collaborate with me to identify what I needed before I purchased the correct items that I needed. They were extremely helpful and the effort was really appreciated! Thank you - you are now on my list of providers for future needs and wants! :)
Questions & Answers
does the gigabyte b450m-h mainboard that i recently purchased from you require bios update to run amd ryzen 5 3600 cpu?
if so, how do i upgrade bios before installing the cpu?
Computer A.Computer Alliance
Hi, No it doesn't require a BIOS update, you will see on the box that it has Ryzen 3000 Ready on it.
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