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Laura F.South East Queensland, QLD
- Verified customer
Home Sweet Home
We started our search for our dream home end of 2019. We walked into a coral display home and from that first interaction with our sales rep we knew we were in good hands. We layed out all our requirements and he guided us through this process. We then moved over to the admin side, which yes can be a little slow and frustrating. But when you finally get that site start date you know it was all worth it. We started out with a supervisor and not long after the meet and start we changed over to a new one. (this is daunting as you hope the transiti...Read more
on to a whole new person is easy) We met our new supervisor and to say she is a wealth of knowledge is an understatement. From that first meeting we knew we were in capable hands and all our worries were gone. When i was feeling unsure or confused she was more than happy to meet me on site and put my mind at ease. I feel having that more personal clientel feeling is where coral exceeds above the rest. I really feel the site supervisor with their trades is who makes or breaks your build. We are so very happy with the not only our supervisor but also the trades she puts forward. We would most definelty re-build with coral and love our brand new home.1 comment
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Building SC NewbiesSouth East Queensland, QLD
- Verified customer
Great Showroom Experience
We completed our Colour Showroom selection last week and [Name Removed] at Coral Varsity Lakes was absolutely wonderful. We aren't great with the whole design aspect and [Name Removed] made it so easy and really laid everything out clearly for us, making the whole experience much less stressful than we anticipated. Even though we were brain frazzled by the end of the day we had such a great day and felt so confident in the choices we made and that was all down to [Name Removed] and her patience, kindness and understanding.
We also had a fantas...Read more
1 comment
Erin D.Coral Homes
Hi there,
Thank you for the 5 star review! It's great to hear you have had a fantastic experience so far and our Coral Homes team have provided you with outstanding service and support. Enjoy the rest of your new build journey!
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- Verified customer
It’s really called Home!
Thank you [Name Removed] for making our dream house possibly amazing! Nothing compares the help, effort and service you showed from the beginning until the end of the building. It’s all on time and according to plan. We’re really satisfied with the quality of the works. It’s really Home. We’re really happy at Home.
1 comment
Erin D.Coral Homes
Hi Harold,
Thanks so much for the 5 star review. It's great to hear you received outstanding service from the beginning to the end of your build. Enjoy your new home!
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Marcela and Nathan South East Queensland, QLD
- Verified customer
Amazing!
From all the builders we visited Coral Homes stood out for us, from the final finishes in the display homes to the friendly customer service. There were no extra/hidden costs and the constants provided very accurate quotes/ estimates. No issues throughout the process and will recommend to family and friends.
1 comment
Erin D.Coral Homes
Hi Marcela and Nathan,
Thank you for the 5 star review! It's fantastic to know that you had an outstanding experience building with us and your happy with the cost and quality. We hope you enjoy your dream home!
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Happy Qld Homeowner South East Queensland, QLD
- Verified customer
Love our beautiful home
Thank you Alex for delivering our beautiful home before Christmas. We enjoyed how you managed our build from start to finish with lining up your team of tradies who we’re efficient and friendly. We also want to thank Joe for his awesome sales service and advice at the very beginning of our journey. His great sense of humour helped us to relax and be patient. Rebecca was our admin lady and she did what she said she would do and again was very helpful. Although our colour, tile selection and electrical appointments were done quickly we felt the admin process was longer than what we expected. Overall we we’re very satisfied with the cost to build and the final result. If we get the opportunity to build again we would definitely use Coral!
1 comment
Erin D.Coral Homes
Hi there,
Thank you for the 5 star review. We are excited to hear you had a fantastic experience with our Coral Homes staff throughout your build journey and your beautiful home was completed just i... Read more
n time for Christmas! We appreciate your sharing your feedback on our administrative services and this will be passed onto the relevant department head. Enjoy your new home!Similar opinion? Write a review on ProductReview.com.au!
MichaelSydney Surrounds, NSW
- Verified customer
Excellent quality, good service, reasonable price.
I have chosen Coral Homes because they offered value-for-money house and land package. No extra/hidden costs, building quality standards and materials are exactly the same as used in dispaly village houses. Building process took 4 months (5 months from initial payment to handover). I was regularly informed about the progress and invited to site inspections. I would like to express my sincere gratitude to [Name Removed], our Building Supervisor, for her professionalism, attention to details, punctuality and willingness to help. I am happy to recommend Coral Homes to everyone who is palnning to build a new home.
1 comment
Erin D.Coral Homes
Hi Michael,
Thank you for your kind words! It's great to hear your Site Supervisor provided you with a high level of service and support during your new build journey. Enjoy your new home!
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TahnyHunter Region, NSW
- 3 reviews
- 1 like
- Verified customer
Shattered!
Build was managed quiet well by Site Supervisor. Issues with contractors smoking in the house, poor communication by most. Unable to get anyone to give details to make a complaint to someone outside of people that have been involved throughout the processes. Wanting to make a formal complaint but no one willing to listen. Workmanship and build quality is terrible - walls not straight, chipped tiles, nails and gyprock joins noticeable on walls ceilings and window sills, grout filthy, not one room in the house does not need something fixed. House not cleaned properly prior to hand over. Coral happy to state Quality Assurance not followed but in no hurry to do anything about it or listen to our concerns and complaints. Stressful process!!
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DuffySouth East Queensland, QLD
- 2 reviews
- 1 like
- Verified customer
Would recommend Coral Homes
We built in Jimboomba QLD. The best aspect of building with Coral Homes was the project manager [Name Removed]. We had a rocky start when the pre-build customer service person changed halfway through the process and the service went from excellent to ordinary with the change of staff member. That said, once the build starte it was very good. The workmanship and build quality is to our standard and [Name Removed] is an excellent communicator. He called back as soon as possible and kept us updated. A few small hitches but that's to be expected. [Name Removed] gets things sorted without drama. Overall very satisfied and would recommend Coral Homes as a builder.
1 comment
Erin D.Coral Homes
Hi there,
Thank you for the 5 star review! We are sorry to hear about the change of your Pre-site Customer Service Consultant. This is feedback that will be passed on to the relevant department for r... Read more
eview. It's great to hear your Site Supervisor provided you with excellent craftmanship, communication and support during new build journey. Enjoy your new home!Similar opinion? Write a review on ProductReview.com.au!
A NicolasSydney, NSW
- Verified customer
Great service!
We would like to thank the Coral Homes team especially our site supervisor for providing us a great service and building experience. The building process was smooth and Coral Homes have delivered us a good quality beautiful home. It was a happy journey and we were satisfied. Coral Homes has a good reputation and would recommend them.
1 comment
Erin D.Coral Homes
Hi there,
Thank you for the 5 star review! We are thrilled to hear you had a wonderful building experience and our Site Supervisor provided great service. Enjoy your new home!
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- Verified customer
Perfectly done!
Just got a Boston 42 built in Qld and the supervisor was great throughout the journey. Handover was on the 11/12/2020. Loving each day in the new house thanks Dean Patridge for supervising the job and making it happen. Great guy and always ready to help and answer phone calls straight away for any questions. Cheers man
1 comment
Erin D.Coral Homes
Hi there,
Thank you for the 5 star review! We are thrilled to hear that you are loving your new home and you received exceptional support from our Site Supervisor.
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M FarrellSouth East Queensland, QLD
- Verified customer
We felt like we were the only people building with Coral Homes.
Having just progressed to a site start date we have been astounded by the exceptional service, advice and knowledge of the people employed by Coral. They have calmed our nerves, given great advice both with our colours selection and our pre site contact went to great lengths to smooth our process with every step of the way .We would not hesitate to recommend [Name Removed] (Sales) [Name Removed] (Colours) and most of all [Name Removed] (Pre Site). Thank you very much. Michael and Sandra
1 comment
Erin D.Coral Homes
Hi Michael and Sandra,
Thank you for the 5 star review! We are delighted to hear that you have received exceptional service and advice from our Coral Homes staff. We appreciate the excellent feedback... Read more
about your experience so far and we hope you enjoy the rest of your new build journey!Similar opinion? Write a review on ProductReview.com.au!
LeoSouth East Queensland, QLD
- 2 reviews
- Verified customer
Excellent client care and communication
Thank you for selling us this beautiful display home!
Coral Homes has been nothing but professional from the get-go.
[Name Removed] has been very helpful from the start, all the way from verbally agreeing to selling us the house to signing the contract. Whenever I had any questions, all I needed to do was to shoot him a text, and he would call me right away. We got a little stressed at the start as our house wasn't handed over until the display village is closed, but [Name Removed] provided a great deal of reassurance that everything will go sm...Read more
1 comment
Erin D.Coral Homes
Hi Leo,
Thank you for the 5 star review! We are happy to hear you had a great experience with our Coral Homes staff and you received excellent communication throughout. We hope you enjoy your new home!
Similar opinion? Write a review on ProductReview.com.au!
- Verified customer
Great Supervisor
[Name Removed] managed the project with great organisation and spotted any faults that needed to be dealt with. The build was quick and has been done at a good standard with trades going in one after the other with no delays. He made up for the nightmare that we had pre contracts, head office need to put better system in place when dealing with NSW as the communication just got lost when trying to change plans. Final cost within our budget.
2 comments
It would have been nice if it hadn't changed Callan surname, should read Fing.
Erin D.Coral Homes
Hi Brinkley,
Thank you for the 5 star review! It's great to hear your Site Supervisor provided a high standard of service and craftsmanship. We also appreciate your feedback on our administrative ser... Read more
vices. This is an area in the build process we are working on streamlining. Enjoy your new home!Similar opinion? Write a review on ProductReview.com.au!
Ceri M.Hunter Region, NSW
- Verified customer
Very fast, beautiful home, no problems
Had an amazing experience thanks to our foreman [Name Removed]. Made the experience very smooth, not at all stressful. House is looking really beautiful and have had no major issues. Started building in August and are getting ready to move in mid December. Can’t recommend coral homes enough. We also had [Name Removed] for the beginning process, she was also very good and quick to reply to any emails.
1 comment
Erin D.Coral Homes
Hi Ceri,
Thanks for the 5 star review! It's fantastic to hear your Site Supervisor took good care of your home build and you'd happily recommend us. It's also great to know you were provided with exc... Read more
ellent communication and service from our New Home Consultant. Good luck with the move and enjoy your new home!Similar opinion? Write a review on ProductReview.com.au!
Nathan DimSouth East Queensland, QLD
- Verified customer
The Best in the Business
The team at Coral homes delivered a stress -free process for me from choosing the right plan with [Name Removed], who has brilliant ideas and making sure I'm working within my budget until we signed the initial contract with [Name Removed]. The experience working with [Name Removed] on Pre- Site Stage was exceptional with her kindness and efficiency throughout this process. She wasted no time keeping me updated as soon as she can which gives me assurance that everything is running smoothly especially being a second time Coral Home client. As we take the next step in this journey, I'm looking forward to an exciting experience during the construction stage.
Nathan D.
1 comment
Erin D.Coral Homes
Hi Nathan,
Thank you for the 5 star review! We are pleased to know you've been well looked after by our Coral Homes team and our Pre-site Customer Service Consultant has provided you with excellent ... Read more
communication and meaningful support. It's exciting to hear this is your second time building with us and we hope you enjoy the rest of your new build journey!Similar opinion? Write a review on ProductReview.com.au!
Find out how Coral Homes (QLD & NSW) compares to other Home Builders
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- Verified customer
Impeccable
Building your first home is a long, scary and complicated process. Trying to get all your ducks in a line sometimes doesn't go as planned...
The team at Coral assisted every step of the way, delivering a stress-free and uncomplicated result. Our site manager [Name Removed] made the building process an experience to remember!
The build stage itself took no more than 14 weeks, and completed a few weeks prior to the desired completion date. Everything ran smoothly,
communication was fast and efficient;
Contractor schedules were always on time;
The quality of the final product is impeccable;
I will happily build with Coral Homes again....Read more
Thank you for such an amazing first build!1 comment
Erin D.Coral Homes
Hi Jarryd,
Thanks for the 5 star review. We are proud to hear your new build journey with Coral Homes was an experience to remember! It's fantastic to know you experienced excellent service from our ... Read more
Site Supervisor and the team went above and beyond. Enjoy your new home!Similar opinion? Write a review on ProductReview.com.au!
Matt C.South East Queensland, QLD
- Verified customer
Brilliant Service
Coral homes team have been brilliant in getting us to the start of our construction. After huge set backs from other parties, [Name Removed] from Coral Homes showed nothing but genuine empathy for our situation. All changes to our plans were taken care of promptly and nothing felt like an inconvenience.
1 comment
Erin D.Coral Homes
Hi Matt,
Thank you for your kind words. We are sorry to hear you experienced some setbacks from other parties, however, we are please to hear our Pre-site Customer Service Consultant provided you wit... Read more
h meaningful support. We hope you enjoy the rest of your new build journey!Similar opinion? Write a review on ProductReview.com.au!
nic
- 2 reviews
- Verified customer
Exceptional service and great experience
We have had such a positive experience from the beginning of the process in sales with [Name Removed] who went above and beyond to make sure we got exactly what we were after. The whole process of contracts and pricing was very smooth. The team in colours were also amazing and very efficient. Because they were so helpful we were able to do all our colours in a short time frame and again we got exactly what we were after and without spending much as well. [Name Removed] our building manager is a credit to the coral team. His communication was co...Read more
nsistent and never missed a beat. He always answered any questions we had and always had a solution for anything should we need one. He was extremely thorough in the final stages and he and the team have done an amzing job and produced amazing quality through out the build. He also kept the build to the time frame he said from the start which is no easy feet. We couldnt be happier with the service we have received and the people we have delt with.1 comment
Erin D.Coral Homes
Hi Nic,
Thank you for taking the time to write us a 5 star review! We are pleased to hear your new home build journey was a positive experience. Its fantastic to know you received excellent service a... Read more
nd communication from our Coral Homes team. Enjoy your new home!Similar opinion? Write a review on ProductReview.com.au!
- Verified customer
Great service all the way through!
Great experience overall! We want to thank [Name Removed] for her positive attitude and efficient customer service in sales. Thank you to [Name Removed] for keeping everything organised and being very helpful. We especially thank [Name Removed] as our bldg. supervisor. [Name Removed] was upfront, honest, easy to work with, efficient, always kept us informed and answered our questions. Great job to the Coral team!
1 comment
Erin D.Coral Homes
Hi Shelly,
Thank you for the 5 star review! We are delighted to hear our Coral Homes staff provided you with exceptional service during your new build journey. Enjoy your new home!
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SkyeSouth East Queensland, QLD
- Verified customer
Great Pre-Site Admin Experience
When first looking at builders in August 2020, I found many negative reviews about the pre-site admin process with Coral Homes. I was not going to go with them because of this, however they had all of the inclusions I was after and I decided to continue... I am so glad that I did!
My pre-site administrator ([Name Removed]) was 100% on the ball, with very quick responses and always happy to answer questions. I did not feel like just another file on her desk, which was a concern given this big builders grant boom at the moment. Any issues were r...Read more
1 comment
Erin D.Coral Homes
Hi Skye,
Thank you for the 5 star review! We are so pleased to hear your Pre-site Customer Service Consultant provided you with great communication and service. We are excited you chose to build with... Read more
Coral Homes. Enjoy the rest of your new home build journey!Similar opinion? Write a review on ProductReview.com.au!
Questions & Answers
John Townshendasked
could you pls supplier of concrete for your house slabs and driveways on the Sunshine Coast
1 answer
Erin D.Coral Homes
Hi John, if you would like further information, please phone 07 5585 2555 or fill out our online enquiry form:
https://coralhomes.com.au/contact-us
Wendiasked
We were looking at the basic starting price of some designs of the Coral Homes plans in Hervey Bay for 2 weeks prior to today. Yesterday the government grant was extended for another 3 months although reduced to $15,000. Today we find that the plans have increased $2,000-$2,500. Is this due to profit gouging or increased supplier costs? Why do Hervey Bay prices reflect a $40,000. + extra in cost to Sunshine Coast, Brisbane & the Gold Coast?
2 answers
These are questions you should raise with Coral. I built in NSW. I can give you an opinion. My guess is transport, travel, management and costs for trades in those areas. Labour is the major cost in building. NSW is more expensive as well. The price changes are schedule every 3-6 months. You can search through the Facebook forums to see previous ones. People have been talking about the price increase for the last 8 weeks, well before the change in the grant. We did not qualify for the grant as we had signed our contract before it was announced. I would have liked an extra $25 or $15K. Some advice: expect to add $20-40K to the base price for your basic upgrades. We spent $80K+ in extras and we still came in significantly cheaper than other major builders
The $44,000. difference on the 1 plan equates approx. to 20% increase on a house plan that is built in 2 different areas of approx. 150 Klm apart & also in the same state. Yes, I intend to take it up with the local builder & yes, $80,000. for extra inclusions sounds better on a base price of a starting price of $44,000. less.
Frankoasked
Looking for anyone who has built recently with Coral Homes in Coffs Coast area. What did you like or would do differently?We are trying to decide who to build with and don't want to waste our hard earned money!
2 answers
Although we didn't build in Coffs area I strongly recommend you DO NOT build with Coral. 5 years on and we are still waiting for issues to be fixed and these are not small things. Our upstairs carpet has been ripped up 4 times to get at the creaking floors to fix. And floors still creak. Have been waiting over a year to have Coral replace the ripped up carpet. Sure, they did say go pick some carpet..... But then haven't gotten back and told us what range we can pick from. So can't pick carpet if we don't know what range. So they make out they are dealing with issues but then in actuality they don't. Waiting years to have our discoloured bricks and ruined metal work from over zealous acid washing to be fixed. Made all the noises of saying they are going to fix it.. But then don't return calls.
Simple advice - don’t do it. 12 months after the hand over our internal doors are splitting and according to Coral this is a maintenance issue and not their problem. The customer service with these guys is disgraceful
Details
Coral Homes services:
- After reaching out to Coral Homes, you can be assigned a New Home Consultant, who’ll answer your enquiries and take you on tours through various display homes.
- Home and land packages may allow you to estimate the cost of the overall project more realistically before building.
- If you’ve already purchased a block of land, Coral Homes can help with planning the building of your home, including drafting a floor plan and discussing inclusions and site works.
- The above steps are followed by a thorough pre-site process, construction process, and aftercare, all of which are thoroughly described on the Coral Homes website.
Points of praise for Coral Homes:
- Reviewers cited efficient and friendly customer service, both from Coral Homes and tradies doing work on their homes-to-be
- The quality of the workmanship was commended, with an overwhelming majority of reviewers more than satisfied with the final product of their new home
- Many home builders reported that they were happy with the overall cost, which the company was up-front and transparent about early on.
Other points to consider:
- At times some reviewers commented that the admin process took a bit longer than they expected. For example if something changed that affected the terms of the pre-contract, this could cause delays.
Coral Homes’ has produced many happy first home owners – so regularly, in fact, that it’s won the 2021 Award for Best Home Builder in Queensland. Top points went to Coral Homes for outstanding structural integrity and flooring installed in its new homes.
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Erin D.Coral Homes
Hi Laura,
Thank you for the 5 star review! We are thrilled to hear that you love your new Coral home! And better yet, you had a positive experience with our Coral homes team from start to finish. Enjoy your new home!