3Cover-More Premium Travel Insurance - Single Trip

Cover-More Premium Travel Insurance - Single Trip

 Verified
3Cover-More Premium Travel Insurance - Single Trip
2.6

300 reviews

PositivevsNegative
40% · 119177 · 59%
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Claim Resolution Time
  • <1 day
  • <1 week
  • 1-2 weeks
  • 2-4 weeks
  • 1-2 months
  • 3+ months
Claim ApprovedYes · No
Value for Money
2.8
Transparency
2.7
Customer Service
2.6

Reviews

300 reviews
Andrew S.
Andrew S.
  Single Trip

Great to have coverage

Always great to have peace of mind when travelling
Thankfully not needed back great to have Show details
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John
JohnGreater Melbourne (Inner), VIC
  Single Trip

Would recommend

Fairly quickly processed. Fairly assessed. Happy with outcome and communication. Show details ·  1
Lee
LeeVictoria
  Single Trip
Value for Money
Transparency
Lyn B
Lyn B3 posts
  Single Trip
Cover-More Travel Insurance
Cover-More Travel Insurance   DM   
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Bhutanese Pradhan
Bhutanese Pradhan4 posts
  Single Trip

Cover more. And cover

Good cover and I will recommend it to all of humanity. Show details ·  1
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Stephen B
Stephen BMurray Region, NSW
  Single Trip

A Very Supportive Insurance Company!

My experience with Cover-More Insurance was first class, always positive and more than willing to listen. The policy was of excellent value considering today’s climate. It was very easy to set up as questions were asked with simple instructions. My claim was handled professionally and within the time frame that was given. We have used this insurance company since we first started travelling around 1997. Show details ·  1
Gayle Y Hawthorn
Gayle Y Hawthorn
  Single Trip
Rob
RobSouth East Queensland, QLD
  Single Trip
Christeen
ChristeenMetropolitan Adelaide, SA2 posts
  Single Trip

Great result

Fast, efficient and great communication. Quick reply and good follow up. Show details ·  1
William C.
William C.South East Queensland, QLD
  Single Trip

Easy to set up and promised cover to suit our requirements

Although we did not have a claim, we have used Cover-More previous and and just felt they could be trusted if something did go wrong. Show details ·  1
Jeremy N
Jeremy N
  Single Trip
Value for Money
Transparency
Cover-More Travel Insurance
Cover-More Travel Insurance   DM   
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Christine B.
Christine B.
  Single Trip

Cover-More Insurance-simply the best!

Fast, efficient and excellent customer service. I always take Cover More Insurance because of previous experiences and have been more than happy with the services they provide. Can’t rate it high enough! Show details ·  1
David
DavidSydney, NSW2 posts
  Single Trip

Horrible and stressful

We purchased full comprehensive insurance through flight centre and we were reassured that we were in good hands. Unfortunately due to illness we were unable to travel and the nightmare began.
It took over 4 months of dealing with them with no access to the claims officer which made everything extremely difficult.
We provided them with everything they requested and still we had to go back and forth to our doctors and several calls and emails and requests for our claims officer to call us to help us and no one called.
We finally involved a lawyer because of the frustration of being told more information and more waiting times for a response.
It was a horrible and stressful experience and I would not recommend them to anyone. Show details
Cover-More Travel Insurance
Cover-More Travel Insurance   DM   
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Gavin
Gavin
  Single Trip

Excellent Service with a medical claim

I have always found this insurance very good and unfortunately this time i had to make a medical claim.
The customer service has been excellent. It has taken a while for me to gather all the information from the medical center but cover more always came back to me in reasonable time frame. Show details ·  1
Karen
KarenGreater Melbourne (Outer), VIC4 posts
  Single Trip

Only company we use for travel insurance

Fast approval only issue had 2 claims 1 for loss glasses the other cancelled flight both approved quickly but had to pay 2 excess when both claims were under thr same policy Show details ·  1
Customer Service

Questions & Answers

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CategoryTravel InsuranceTravel InsuranceTravel InsuranceTravel Insurance
UnderwriterZurichZurichZurichZurich
Maximum Age Covered 99 years old99 years old99 years old99 years old
Medical Coverage
Overseas Emergency Assistance UnlimitedUnlimitedUnlimitedUnlimited
Accidental Death$25,000$25,000Not Included$25,000
Emergency Dental$2,000Unlimited$2,000
Pregnancy (max weeks) Optional cover for up to the 24th weekOptional cover for up to the 24th weekOptional cover for up to the 24th weekOptional cover for up to the 24th week
Resumption of Journey $3,000Not IncludedNot Included$3,000
Hospital Cash Allowance$50 per day, up to $6,000Not IncludedNot Included$50 per day, up to $6,000
Overseas Emergency Medical & Hospital ExpensesUnlimitedNot CoveredUnlimitedUnlimited
Loss of Income$30,000$30,000Not Included$30,000
Permanent Disability$25,000$25,000Not Included$25,000
Luggage & Personal Effects
Theft of Cash $250Not IncludedNot Included$250
Delayed Luggage $1,100$1,100Not Included$1,100
Credit Card Fraud$15,000 as part of Travel Documents cover$3,000 as part of Travel Documents coverNot Included$15,000 as part of Travel Documents cover
Travel Documents / Passport $15,000$3,000Not Included$15,000
Maximum Single Item Limit $4,000 (Cameras)$4,000 (Camera, Video Camera, & Laptop), $3,000 (Tablet Computer)$4,000 (Cameras)
Luggage & Personal Effects $15,000$5,000Not Included$15,000
Ancillary
Personal Liability $2,500,000$2,500,000$2,500,000$2,500,000
Rental Vehicle Excess $5,000$5,000Unlimited$5,000
Motorbike / Moped Coverage Optional cover for up to 250cc motorbikeOptional cover for up to 250cc motorbikeOptional cover for up to 250cc motorbikeOptional cover for up to 250cc motorbike
Domestic Pet Care Not IncludedNot IncludedNot IncludedNot Included
Special Activities Packages
GolfIncludedIncludedIncludedIncluded
CruiseOptional ExtraOptional ExtraOptional ExtraOptional Extra
Adventure Not IncludedNot IncludedNot IncludedNot Included
Snow / SkiOptional ExtraOptional ExtraOptional ExtraOptional Extra
ManualDownload manual
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