We recently purchased a 2 burner Crossray BBQ. Assembly took an hour or so , but once everything was there, the instructions were understandable and accurate, and it was nothing like as hard as an IKEA!
As noted by a previous post on this site, the jets needed to be upgraded to achieve the quoted temperatures , but an email to Crossray resulted in an almost immediate response, and the new jets arrived the next day.
The performance in now nothing short of spectacular, reaching 200C in a matter of minutes, and topping out on full bore at 350C,...Read more

We were super excited to finally have the Crossray BBQ arrive after reading all the amazing reviews.
From measurements taken it fit perfectly into our gorgeous sandstone outdoor kitchen structure to replace our previous Built-in BBQ.

Because our Sandstone structure does not allow access to underneath the BBQ like a BBQ trolley would, the installation caused a lot of frustration due to the fact that the attached hose is much shorter then standard and exits the BBQ at the bottom. This made it tricky to put on a flat surface so we spent a lot of ...Read more

I was researching Weber, and Ziegler& Brown BBQs to replace my latest enameled tin disaster when I came by chance across a YouTube video of Jack the Greek using the Crossray four burner trolley model. Intrigued by the design that seemed to fit my thinking and cooking requirements I made inquiries locally to see if I could view one. Two hours and several calls later, no such luck. Rare as hens teeth. Never heard of them. Undaunted I cast the net wider and found one (one only floor stock) at HNs on the Tweed, a five hour round trip from where we ...Read more

We recently purchased Crossray 2-Burner LPG gas built in just before Easter'20 after much research and seeing the reviews as we wanted a high performing BBQ the way that this one does food as per advertised. For the first two months it was excellent and nearly as good as advertised. The only thing was that it wasn't reaching the temperature of 350degreesC like we had seen in the reviews. It was only ever reaching 300 degreeC after both burners on full for 30min or so. It still performed with even cooking and did Pizza's, steaks etc superbly. I...Read more

We have nothing but praise for our new Crossray infrared 4-burner BBQ (trolley mounted model), which is a fantastic piece of kit. Impressed by the integrity of engineering during the DIY assembly phase, it’s when you fire it up that you really begin to appreciate the benefits of infrared over conventional. With virtually zero warm-up necessary you’re cooking almost immediately and, as you will discover, on noticeably lower settings too. Our gas usage has easily halved in comparison to our last BBQ. Heat spread is even with no hot spots, perfect...Read more

We recently purchased the 2-burner/Trolley, after doing our BBQ Google reasearch/homework we were originally looking to purchase a 4 burner BBQ and hadn't even heard of Crossray before, let alone an Infared BBQ, but upon viewing both the 2 and 4-burner at our local Harvey Norman store, the Crossray 2-burner/Trolley was surprisingly heaps big enough for our needs (and we do alot of cooking/entertaining). The Crossway is very sleek, stylish and a quality build. We have already cooked superb homemade traditional Pizza's, a large variety of vege...Read more

From the start the experience of buying and using the crossray bbq was Devine. I ordered direct from crossray in Melbourne after discussing the workings and benefits with the staff there. It was delivered seamlessly the NEXT DAY to Sydney. Wow!
I ordered also a grill plate as I am used to doing steaks and sausages on a plate. Yes the grill plate works on the infra red but once you actually use the infra red directly to cook you would not go back to the frying plate.
On infra red direct the steak and sausages cook so quickly with no splatter....Read more

I use this grill in central Texas where we cook outside most of the year. I always had problems with other grills as they delivered uneven heating, burnt the meat if there was fat spillage. Not with my Crossray.

I cook mostly steak, fish and veggies. The steaks can be thick and occasionally we cook hamburgers which are thinner. I use the upper grill after I have seared the steaks and I can cook them with zero burn/scorch. All cooking is even. If I choose the right two burners or the left two, I get the same results. Sometimes on very co...Read more

We purchased the BBQ a few months back along with the Natural Gas Conversion kit. It was a big decision to go from a conventional gas BBQ to an Infrared one particularly as there were no Australian Reviews available and the ones that were available were from a competitor with. Over 50% of those reviews were against the infrared technology and extremely negative. After many conversations with the people at Thermofilm we decided to drive out to their factory and have a look. I saw a "hack" on youtube to test the even cooking of the BBQ and to...Read more

We have the Crossray 4 burner built in BBQ with the natural gas conversion kit.
Wow, this is way more than just your standard BBQ it turns your outdoor entertainment area into a outdoor kitchen all year round. With this BBQ gone are the days of just cooking some snags and steak in the summer, this truly is a BBQ you will want to cook on 365 days of the year, while it cooks your traditional BBQ food to perfection there is so much more you can do from whole whole fish to vegetables, roast meat and not to forget pizza. I have had natural gas BBQ's...Read more

I have recently purchased the 2 Burner Crossray.

At the price point, I consider it pretty close to perfect. It heats up quick, isn't prone to flare-ups and delivers a strong radiant heat that nicely sears and cooks any food that I have used it for. Have used it for a variety of steaks, burgers, grilled chicken and vegies and happy with all the results.

I have also spoken to a number of Crossray employees and have visited their showroom, and they are enthusiastic about the product and deliver a high standard of customer service. They really st...Read more

The Crossray built in is extremely versatile. Aside from standard BBQ cuts Steak, Sausage, Chicken etc I have cooked Pizza, Char grilled veg, Mexican wraps, Lamb and Chicken on the rotisserie, beef on the rotisserie with Yorkshire Pudding underneath. You can do basically what ever you might do in an oven.
It cooks a variety of cuts beautifully via different methods. It's really up to your imagination?
The heat control needs some trial and error. I have not yet used HIGH. Lowest setting seems to be adequate.
I have found cleaning the unit not e...Read more