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Dale Alcock Homes Perth is offering a $50 Salvation Army donation February 12, 2019, upon a customer completing a review. This is done to encourage them to write a positive or negative review. It is possible that reviews were written by customers who received such a reward. Previous incentives include January 2017 to February 2019 (A $50 Coles Myer voucher).
Dale Alcock Homes
Russell and LiPerth, WA
- Verified customer
Specific requirements sorted without drama
We recently decided to build a new house in an old area of Perth. We had some specific requirements due to the block. We contacted several builders but all struggled to comprehend what we wanted. We then contacted Dale Alcock and from our very first meeting it was clear they could understand what we wanted and had a can do attitude. The service we received from Stuart, Leyla and Gina was excellent. Specially Leyla stood out. We could not have wished for a better start to this project.
1 comment
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JakePerth, WA
- Verified customer
Thank you, Dale Alcock Homes!
Wow! What an amazing journey this has been building with Dale Alcock Homes. My girlfriend and I started off looking at ready built homes, as we were both super keen to get our own house, but we just couldnt find the right house in the right location. It wasnt until a vacant block of land popped up in a suburb convenient for us, we started to look at Dale Alcock display homes and absolutely loved the product.
It wasnt long after that until we booked our first meeting with Scott who would go on to be our sales consultant for the journey. Scott ...Read more
made us feel comfortable from the get go and was very straight up with what we can and can not do with the budget we have. From there, Dale Alcock Homes were quick to come up with a design that met our every need. Another person worth mentioning who we feel went above and beyond for us is Scott Whitcher from Resolve finance who helped us get the best deal for our home loan. Going into preconstruction, we had Paige and Laura as our preconstruction co-ordinator and prestart consultant who made this process as smooth as it can be. The prestart experience was amazing. We were there for about 4 hours and by the end of it we were extremely excited to see all the colours and materials we have selected brought to life in our new home. Moving on a few weeks, we were quick to go to site. Emma has been appointed to be our client liaison, Bob our starts supervisor who took care of all of our siteworks and slab, and Nick our site supervisor have been absolutely sensational with their communication. Very quick to let us know how the house is progressing and giving us updates on timeframes when we request. Every weekend we go out to our block to see our dream of building and owning our own home come to life. The most exciting part is seeing each stage progress and watching it become your own house in front of your very eyes. Thank you, Dale Alcock Homes. I couldnt recommend you enough.1 comment
Dale Alcock H.Dale Alcock Homes
Dear Jake,
Thank you so much for this lovely review about your experience with the whole team on your building journey!
It's great to hear how pleased you've been with everyone, right from Scott in S... Read more
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G.J. Gardner Homes
4.7Brighton Homes
5.0Carlisle Homes
4.7McDonald Jones Homes
4.7KalingaPerth, WA
- Verified customer
Thank you very much Rick.
Me and my wife entered Dale Alcock display home in Piara Waters while we were visiting display homes. We had very warm welcome from the smart guy was in. He introduced himself as he is Rick. The first expression we have seen from Rick is the real person. He showed that he is expert for his job by doing us his professional service.
Best thing I have seen him he never tried to cheat us. He only promised what he could and definitely do it and he give his maximum effort to get what he can not do. He did number of difficult tasks for us.
We had cou...Read more
1 comment
Dale Alcock H.Dale Alcock Homes
Dear Kalinga,
Thank you so much for leaving this amazing feedback on Rick! It's awesome to hear how much of a great impression he left on you and your wife while visiting displays and what a great hel... Read more
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- Verified customer
Max is super
Max is great at his job. He is bubbly, professional, positive and enthusiastic about helping people to build their homes. I know Max sort of random from live chat on webpage but I'm fortunate that I have him as my first home consultant. Max provided advice and information that I couldn't get from another builder who I had been communicating for more than 2 months. Max is the one made me know what I'm doing and what actually building process like. Max is patient and a good listener to ensure every detail in the house fits my lifestyle. He is ver...Read more
y responsive to calls/ emails/ messages and I hope it would not cause too much disturbance to his newborn baby :P I'm still in the early stage of building process but I'm very satisfied with the Max's customer service and efficiency so far. Although the final cost is a bit over my budget, I believe value for money is the most important for your own home. P.S. Max's handing writing is one of the best left-handed I have ever met : )1 comment
Dale Alcock H.Dale Alcock Homes
Dear Jessica,
Thanks so much for taking the time to leave this lovely review about Max! It's great to hear all of your kind words about your experience with him, he was so pleased to hear.
And we have to agree, Max's hand writing is superb!... Read more
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Matthew M.Perth, WA
- Verified customer
Designing our dream home.
We have been unbelievably happy with our experience with Andrea Miller at Dale Alcock Homes. Previously building through a budget builder we couldn't have had more contrasting experiences.
Our experience started with a casual, polite, open and honest conversation at the Marley display home in Bennett Springs, with a look to build a real family home. An obligation free meeting followed at the head office to really get to know what Dale Alcock Homes offered in terms of floorplans and showroom options. We expected pressure and stress, but instea...Read more
d experienced true professionalism and courtesy. Our dream of a bigger block, from a trusted builder seemed achievable. Andrea has thorough knowledge of all aspects of the building process and the products they proudly use. If we needed Andrea to clarify anything for us it was with minimal delay. Many a time did we pop in on her while in a display home, she always found time to help tinker with our design prior to officially committing to the build. We did compare a few other building companies, some of which having mind boggling special offers, but in the end made our decision on trust, professionalism and integrity. It really is remarkable that Andrea didn't warn us of other building companies, like many others do. She preferred to give examples of when a Dales build did have significant construction issue and they did the right thing to resolve it. We understand that not all builds are trouble free, but we have supreme confidence that our concerns wont be ignored and will be fixed. We look forward to the construction stage, knowing that Andrea has put us on the right path.1 comment
Dale Alcock H.Dale Alcock Homes
Dear Matthew,
Thank you so much for taking the time to leave this amazing feedback on Andrea Miller and your building journey so far. It's fantastic to hear how highly you regard her knowledge and ser... Read more
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MistyPerth, WA
- Verified customer
Top Notch
We were lucky enough to have been referred to Max by Paul from Dale Alcock South West (as we were building in Perth) after visiting the amazing Dunsborough display home and falling in love. From assisting us to redesign plans to fit our narrow block, to answering our (sometimes dumb) questions at 10pm at night and at times having to deal with our childish humour, Max has been a pleasure to work with. His commitment to his role at Dale Alcock is second to none and this made the process of planning our home a breeze. He alleviated our stress with...Read more
his ability to answer our questions regarding demolishing and the costs that may be involved with this and was upfront and honest about many of the costs that may sometimes be overlooked during this process. We both could not fault Max's personability and dedication to make the home of our dreams come to life. For anyone looking to build in the future we would recommend speaking to Max! 10/10 mate.1 comment
Dale Alcock H.Dale Alcock Homes
Dear Misty,
Thanks for this lovely feedback on Max and your experience with Dale Alcock so far. It's great to hear your awesome recommendation of Max and just how much he has helped you on this exciti... Read more
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Nick LoganPerth, WA
- 3 reviews
- Verified customer
Many thanks Sharelle Page.
When we decided to downsize over a year ago we visited many display homes and identified a few that we liked enough to take further. Sharelle was the Dale Alcock representative and although we had initially thought that Dale Alcock would be a bit too expensive for us, she was very helpful in identifying a design for us and, together with her colleague Richard, helping us to modify the design to exactly meet our needs.
We had lots of help in pre-start from Brittany to help us chose our inclusions and Kara kept us in touch once the build was und...Read more
erway. We chose to use a building inspector at a couple of stages during the build and he identified some problems that were promptly dealt with by our site manager. The build took about 6 months which was on schedule. We have now been in the house for 3 months and we are delighted with our new home. It did cost a little more than we had originally planned but we are happy that we did pay for some extra inclusions as it has made the house exactly what we wanted.1 comment
Dale Alcock H.Dale Alcock Homes
Dear Nick,
Thank you so much for taking the time to leave this review and congratulations on your finished home. It's fantastic to hear how helpful you found Sharelle, Brittany and Kara throughout you... Read more
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- Verified customer
Living the Dream!
We always knew we wanted to build a Dales. A family background in the industry meant we had previously built within the ABN group, but we knew our longer-term home was going to be with the flagship brand. We directly approached our consultant Peter Platell. He was great at helping us visualise ideas and came up with a fantastic design that met all our needs! He nailed it first time and really understood what we were trying to achieve.
Rachel and Laura through Pre-Start were fantastic during our colour and electrical meetings. They are good lis...Read more
teners and provided expert advice to best make our ideas work. They think of everything and asked pertinent questions to ensure all of our needs were met (down to where our fish tank would be plugged in!) Through construction our Site Managers Bob and Vince were very professional and organised and always answered all questions during our site visits. The home is beautiful, and any issues were dealt with in a transparent and timely manner. Importantly they brought up even minor flaws to fix before we had spotted them. The after-market service from Dean has been second to none; 2 years after moving in our home still looks brand new. It is easy to see why Dale Alcock has been named Western Australias Most Professional Builder for the 9th year in a row!1 comment
Dale Alcock H.Dale Alcock Homes
Hi Ghislaine,
Thank you for leaving this lovely review 2 years after moving in! It's great to hear how happy you have been with everyone throughout your building experience with us. Right from your co... Read more
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4.6BrendanPerth, WA
- Verified customer
Setting a high bar for the rest of our journey!
So far we have been listened to, our priorities for the design respected, and enjoyed each meeting with Scott and the rest of the team at Dales.
The designers met the brief with many great suggestions that we took on board, and all within budget.
Looking forward to the next fun stage of pre-start (look out we have been watching The Block) and a pad party by the end of summer (no pressure!...well maybe a little).
1 comment
Dale Alcock H.Dale Alcock Homes
Dear Brendan,
Thank you for taking the time to leave this review. We're pleased to hear you've enjoyed this first stage with Scott and our design team. We love the final home design - the kitchen and ... Read more
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- Verified customer
Compete confidence
Scott and the team at Dale Alcock Homes have done a fantastic job walking us through the process of creating our first home. Designing a bespoke house is challenging but Scott totally understood our vision and budget. Our experience has given us complete confidence that we made the right decision to use Dale Alcock Homes.
1 comment
Dale Alcock H.Dale Alcock Homes
Dear Craig and Jodie,
Thanks so much to taking the time to leave this review. It's great to hear how happy you are in your decision to build with us!
Absolutely love the finished home design, that ensuite will be so luxurious!... Read more
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- Verified customer
Outstanding design and workmanship
The St Ali what an amazing design!! We knew when we saw the floor plan this was the one we had been looking for but what we didnt anticipate was the impact that would translate to in our daily living. The joy and ease of the spaces is literally a dream, it really does feel just right...
The workmanship is top notch too, we pinch ourselves that we get to live in this beautiful home for years to come! Thankyou to all the team at Dale Alcock Homes from start to finish for making our dream a reality! Great to see the WA Professional Builder of the year lives up to its fantastic reputation.
1 comment
Dale Alcock H.Dale Alcock Homes
Dear Helen,
Thank you so much for leaving this amazing review! It's great to see how much you love your home already one month in. The St Ali really is a beautiful home design, we bet you are loving t... Read more
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- Verified customer
Andrea Miller
We chose Dale Alcock Homes because we wanted to demolish and build with a reputable WA builder. We first met Andrea (New Homes Consultant) when visiting the Marley display home in Bennett Springs. From that very first meeting, she was engaging, helpful and knowledgeable and provided good advice on the size and type of house which would fit our block. We are so grateful to have chosen Andrea as our New Homes Consultant, because from Day 1 she took care of the whole process and guided us through.
Having no previous experience in building or cons...Read more
truction, we found Andrea's pragmatic advice throughout the preconstruction stage very useful, which made every decision less daunting. Andrea was exceptional at providing recommendations and suggestions on demolition, build and design that helped us keep within our budget. She was most obliging to answer all of our questions, was quick to respond and maintained regular contact. She is a wealth of knowledge and lovely to work with and we would highly recommend her to anyone who is thinking of building with DAH. John & Aline1 comment
Dale Alcock H.Dale Alcock Homes
Dear John and Aline,
Wow thank you so much for this lovely review, it's great to hear how helpful Andrea has been as you've embarked on your first building journey!
We love your home design, the Wedg... Read more
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Rick and HeatherPerth, WA
- Verified customer
Amazing Industrial style Farmhouse design
Amazing team and amazing design - We couldn't be happier. This is the second time we have built with Dale Alcock Homes and based on our previous build experience with them wouldn't go anywhere else. As like the last time nothing has been too much trouble and, thanks to the design team, the plan and elevations look brilliant.
1 comment
Dale Alcock H.Dale Alcock Homes
Dear Rick and Heather,
Thanks so much for taking the time to leave this lovely review! We are so pleased to hear you are building with us for a second time around, and how happy you have been with our... Read more
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- Verified customer
Our dream home is nearly completed
We would like to say how exited myself and Louise are now we are approaching the end of building our dream home with Dale Alcock, it all started from meeting Trevor Rigby in the showhouse in lakelands,awsome guy,and would recommend to anybody out there who are wanting to build,we were then passed on to the girls at the main office at Osborne park,every single one of you who we have worked with throughout our build,you are all fantastic,if we could give you more than 10/10 ,we definitely would,all you guys have made it so special in helping us b...Read more
uild our dream home,like we said ,we are nearly at completion, A big thankyou to Dave the supervisor for putting up with us too lol,Rachel is still in contact with us nearly every other day,and we would really like to thankyou you too,when you come into work and there is another email from us,but we would honestly say we both so looking forward to the day when we recieve our keys,we will will miss you guys,it wont be goodbye,it will be see you all again some time. Thankyou all again. Mark & Louise Rainton.1 comment
Dale Alcock H.Dale Alcock Homes
Dear Mark and Louise,
Thank you so much for leaving this wonderful review at what I'm sure is a very exciting stage! It's awesome to hear of your positive experience with everyone you dealt with, righ... Read more
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Other Home Builders
NathanSydney, NSW
- Verified customer
Well managed project
Dale Alcock Developments were one of a number of builders that were consulted prior to requesting a tender for a nine unit residential development. From the outset all DAD's staff were very accommodating from initial discussions, quoting, pre-start nothing was too much trouble.
During the build process both the Site Manager and Project Manager were available to discuss any aspect of the project, whether over the phone, by email or on site. The project was well managed with a clean and organised site and trades that appeared happy to be involved...Read more
1 comment
Dale Alcock H.Dale Alcock Homes
Hi Nathan,
Thanks so much for this great feedback on your experience with Developments by Dale Alcock. It's great to hear you would happily recommend our Developments service and we hope to work with you again in the future.
Wishing you all the best.... Read more
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RobertPerth, WA
- Verified customer
Making our Dream First Home a Reality
My partner and I have spent months trying to find a place to live that fits our lifestyles, but the odds were always against us. Existing places were either too small, too expensive or just had too many issues. We decided our only option was to build. So we met with Peter Platell, our consultant, and started putting plans to action.
Peter's genuine interest in getting us the best home for our lifestyle, within a budget we can afford, has made the whole experience surreal. His hard work and attention to detail has given us confidence that we ...Read more
can achieve our dream of owning a home we will love. His experience has given us useful insights that we likely would have missed given this is our first build, and we couldn't be happier. I would highly recommend Peter Platell to anyone looking for a great building experience1 comment
Dale Alcock H.Dale Alcock Homes
Dear Robert,
Thank you so much for taking the time to leave this awesome feedback on your experience with Dale Alcock Homes so far. It's great to hear how helpful Peter has been in helping you find th... Read more
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Thea
- 2 reviews
- Verified customer
Pre-construction
We recently sold our house but were unsuccessful in finding a house to buy which would suit our individual needs. By chance we visited some display homes at which we began a discussion with Max and from that we decided to build a house which would suit us. Max has been extremely helpful and understanding, not to mention patient, in helping us to find a design which is what we want and within budget. We are really pleased that he has been on this journey with us and we appreciate his honesty and expertise. We have no hesitation in passing his name on to others who are thinking of building.
1 comment
Dale A.Dale Alcock Homes
Dear Thea,
Thank you for this lovely review on Max, it's great to hear how helpful and understanding Max has been for you throughout the process so far! We love the finished home design, the master su... Read more
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Thea
- 2 reviews
- Verified customer
Pre Construction with Max Williams
We recently sold our house and were unable to find a house to purchase with suited our individual needs. By chance we visited a display centre and after some discussion with Max we decided to pursue the option of building a new home. We discussed this option with some builders and decided that Max was offering he best service and option. He has been extremely helpful and understanding during the process to date. We have found his enthusiasm, knowledge and honesty very refreshing and appreciate the fact that he accepts that we have a budget within which we need to work. We have no hesitation in recommending him to friends and acquaintances which are thinking of building.
1 comment
Dale Alcock H.Dale Alcock Homes
Dear Thea,
Thank you for this lovely review on Max, it's great to hear how helpful and understanding Max has been for you throughout the process so far! We love the finished home design, the master su... Read more
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- Verified customer
A great sales experience with Sharelle Page
We have just finished our pre-start and our sales consultant Sharelle has been awesome in helping us to create our dream home. Sharelle has taken the time to understand us and how we live, and used this to design a home that not only works for us now but that will work for us well in to the future. Sharelle has helped us with all aspects of our journey even those not related to our build and has offered her experience and expertise at every stage. I would highly recommend Sharelle to anyone looking at building.
1 comment
Dale Alcock H.Dale Alcock Homes
Dear Maree,
Thanks so much for leaving this lovely feedback on your experience with Sharelle. It's just fantastic to hear how helpful she has been and how much she has guided you on your building jour... Read more
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- Verified customer
May the build be as smooth and pain free as pre- construction
We still in pre-construction, tweaking floor plans. So far been very pleased with service from Max - he has been patient and encouraging through many hours of discussion and many idea changes, listened and responded to wishes, explaining why if some weren't quite possible. Importantly has helped to keep a rein on budget.
Ivan was spot on with his design - managed to incorporate all desired rooms and maximising on views with great flow and balance throughout.
1 comment
Dale Alcock H.Dale Alcock Homes
Hi Marlen,
Thank you for taking the time to leave this feedback on your experience with Max and Ivan! It's great to hear how happy you've been with both of their work. Your final design looks amazing... Read more
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Questions & Answers
Hayleyasked
Hi We built our Dale Alcock home in 2007 and have recently had to replace both bathrooms due to numerous cracks...There are cracks in most cornices throughout the home now including the join of the raked ceilings. I was told the home had a lifetime structural guarantee so where do we stand now with having them fixed? Regards Hayley
1 answer
Dale Alcock H.Dale Alcock Homes
Hi Hayley,
Thank you for your question. Could you please provide your best contact details and our team will be in touch to arrange an inspection. Or please call on 9242 9200 and ask for Service.
Let me know if I can help further.
Warm regards,
Megan
D.Brownasked
I recently viewed the Wedgwood display home in Landsdale and would be very grateful if you could tell me what the colour and brand of the feature face bricks on the front exterior are?
1 answer
Dale A.Dale Alcock Homes
Good Morning,
Thanks for visiting the Wedgwood!
The contrasting face brickwork to the front elevation is the Austral Bowral 50 Gertrudis Brown.
Let me know if we can help further.
Warm Regards, Abbey
Arul R.asked
Hi Abbey,
Thanks for response.
We are still the original owner but have problems with our ceilings (gyprock) and wanted to know if ceiling are part of "structural timber".
Initially, we had problems with our ceiling (portico) in Year 2013 as it was not completed to "industry specifications" as per my RAC, who is my home insurer. Dale Alcock came out and agreed to RAC's findings and repaired it.
Now on 4th May 2019, we noticed, the ceiling in my kitchen/living area are sagging and a few big cracks. Reported to my home insurer (RAC) and they performed "make safe" to these areas. Then RAC advised me that they will not pay for the "insurance claim" as “damage to the open plan ceiling is due to glue and screw failure, which has resulted in cracking and sagging on the ceiling sheets”. I have forwarded a copy of the report to Emma Bell from Dale Alcock.
I have emailed/spoken to Dale Alcock (Emma Bell) since 15th May, who has been so responsive and prompt in her replies. She requested Ceiling Solutions to come to my premises for an inspection.
Adam from Ceiling Solutions came out on Thursday (16th May 2019) and viewed my property for the ceiling damages. He said that of all the cases he has, my property is an “urgent case” and will submit a report to Dale Alcock on Friday (17th May 2019).
Adam also noted that besides the kitchen and living area which has sunk badly (due to glue and screw failure), there also other parts of the house where the ceiling is sinking too (my son’s room, games room and both bathrooms) by approximately 50mm.
Emma received the report from Ceiling Solution on 23rd May 2019 and advised me that her manager will call me to discuss. I emailed Emma on 27th May 2019 and she advised me that her "manager is currently in a meeting however I have touched base with him and he will call you once he is available".
Until now I have not received any calls from Dale Alcock yet!!!!
In the meantime, I have also updated Emma Bell that since Adam from Ceiling Solutions came out for an inspection, there's further damage to the ceiling.
21st May 2019 - Noticed another light in the kitchen is not working. The crack is getting longer (another 3 inches) and bigger. It is also has sunk further and another hole is visible in the ceiling (screw coming off the gyprock).
25th May 2019 - Another screw in the kitchen ceiling came off on Saturday and the crack has increased further another 1 inch (longer). It is getting dangerous.
As of now (29th May 2019), no call from Dale Alcock yet?
Please advise as it is getting dangerous as the ceiling may fall down on someone? Or alternative , please suggest someone I can call from Dale Alcock.
Thanks.
Arul
No answers
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Dale Alcock H.Dale Alcock Homes
Hi Russell and Li,
ll continue to receive this same level of service as you move into the exciting construction stage!Thanks so much for taking the time to leave this great feedback, it's great to hear how happy you have been with the service received from Stuart, Gina and Leyla!
We are sure you wi... Read more