??!
1 photo
Dale Alcock Homes

Dale Alcock Homes

4.6 from 531 reviews

Reviews

(429)
(45)
(15)
(14)
(28)
  • Build Stage
    • Pre-Construction (99)
    • Post-Construction (34)
    • Mid-Construction (11)
  • Customer Service
    4.9 (114)
  • Site Admin
    4.7 (49)
  • Timeliness
    4.9 (70)
  • Structural Integrity
    4.8 (30)
  • Plumbing & Waterproofing
    4.8 (26)
  • Electrical & Lighting
    4.9 (25)
  • Flooring
    4.9 (22)
  • Transparency
    4.8 (85)


  • Verified customer

Excellent

published

Great working with Sharelle Page
We are about to start construction on our first home with Dale and Sharelle has been great helping us through the process. From the start she's been available to answer all our detailed questions and provide helpful advise about the choices we're making and helping us to design the home we really want and that will meet our family's need. We're all super excited to see how the build unfolds and move into our brand new home. Thanks Sharelle!

Customer Service
Transparency
Timeliness
Build StagePre-Construction
See all answers
1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes

Tom F.

Tom F.Perth, WA

  • Verified customer

Building my first home with Sharelle Page

published

As a first home builder I was naturally pretty nervous about the process, Sharelle and the rest of her team really helped settle my nerves with their helpful and friendly advice. Sharelle was really helpful in putting togeather a design that suited me, going above and beyond my expectations with her level of commitment and expertise. I was updated regularly on the progress of plans even when she went away on holiday. Overall my experience with Dale Alcock and Sharelle so far has been an absolute pleasure and im looking forward to working with them further as the build progresses.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes
Ron T.

Ron T.Perth, WA

  • Verified customer

Professional yet personal,

published

Great attention to detail all along with our needs and desires at the forefront, As a developer, the plans developed cover our requirements and should be appealing to a wide range of future home owners. A great result from the planning stage and looking forward to seeing the finished product.

Customer Service
Build StagePre-Construction
1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes
  • Verified customer

"It's a Dale's" Experience

published
Customer Service
Transparency
Timeliness
Build StagePre-Construction
See all answers
1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes

Leah R.

Leah R.Perth, WA

  • Verified customer

Amazing Experience As A First Home Builder

published
Customer Service
Transparency
Site Admin
Timeliness
Build StagePre-Construction
See all answers
1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes

Ai B.

Ai B.Perth, WA

  • Verified customer

A Reason To Build

published

As finding a builder for your home is difficult, Dale Alcock has a saying “It has to feel right”, we couldn’t agree more. We walked into the display home “The Noosa” and it just felt right.
It wasn’t just the type and quality of build but the level of personal service, above expectations from Max Williams. We had done the usual walk around to other display homes but Max was easy and down to earth. The process so far has been made easy. We cannot wait to progress on our journey with Max and Dale Alcock.

Customer Service
Transparency
Timeliness
Build StagePre-Construction
Construction End DateJanuary 2021
See all answers
1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes

Nathan

NathanPerth, WA

  • Verified customer

James Brittain

published

When it came time to build our first home, Dale Alcock was the only choice and no one came more highly recommended than James Brittain. The process has been so easy, as we've felt comfortable with James at every step to have genuine conversations about how we could bring our dream home to life. James is always happy to take a phone call any time, answering our many questions even when it doesn't relate directly to the build itself. He is incredibly thoughtful and insightful on matters that may affect our home in the future, be they market trends, future developments or changes to council requirements, which we have been extremely grateful for. Thank you for the care in designing our home!

Customer Service
Transparency
Timeliness
Build StagePre-Construction
See all answers
1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes

Paul W.

Paul W.Perth, WA

  • Verified customer

First-class builder!

published

We are into our third build with Dale Alcock over the last 15 years, and the quality of service, construction, efficiency and can-do attitude keep getting better and better. Harry Lewer has been exceptional in managing our design changes and block challenges improving on our dream home every step of the way. With outstanding knowledge of what structurally can and cannot be achieved within council and block size limitations, not to mention budget, nothing has been insurmountable for Dale Alcock. It has been such an effortless process to date.

Cannot recommend highly enough!

Customer Service
Transparency
Timeliness
Build StagePre-Construction
See all answers
1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes
Angela Tsuro

Angela TsuroPerth, WA

  • 2 reviews
  • Verified customer

Our Forever Home

published

We built our second forever home with Dales. Initially it was challenging but once the build got under way the service was great. Having built another home previously that we were happy with we can really tell the difference in the quality and finish. We could not be happier with our family home and the only issue we have now is trying to actually leave it! Ha ha There were some minor teething issues but these were sorted so quick with no drama at all! There’s no such thing as a perfect builder but what you need is one that corrects anything raised. If we ever built again we wouldn’t build with anyone else!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateNovember 2019
See all answers
2 comments
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes
Angela Tsuro
Angela Tsuro

Thank you :)

Amber D.

Amber D.Peel, WA

  • Verified customer

Pre-construction experience

published

We were lucky enough to have been referred to Max at Dale Alcock homes and from the first phone call he has made us feel comfortable. Never having built before Max has been so helpful, patient and understanding with all of our questions that we have had along the way. Thank you for being so accommodating during the Christmas time craziness with getting the ball rolling so we can be in our new home by next Christmas.
Thank you thank you thank you!

Customer Service
Transparency
Timeliness
Build StagePre-Construction
See all answers
1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes

Michael

MichaelPerth, WA

  • Verified customer

Thank you James Brittain for designing our dream home!

published

We are about to build our custom designed dream home thanks to James Brittain. His knowledge and experience helped us design a home to suit the shape of our block, making the most of the space available. The entire process was stress free with amazing communication and flexibility throughout. We could not recommend James Brittain highly enough!

Customer Service
Transparency
Site Admin
Timeliness
Build StagePre-Construction
See all answers
1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes

  • Verified customer

Over the moon; exciting times ahead guaranteed!

published
Customer Service
Transparency
Build StagePre-Construction
1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes

Danielle S.

Danielle S.Perth, WA

  • Verified customer

First Class from concept to signing

published
Customer Service
Transparency
Site Admin
Timeliness
Build StagePre-Construction
See all answers
1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes

bookworm

bookworm

  • 3 reviews
  • Verified customer

Thank you James Brittain and Dale Alcock Homes

published

We looked at many new homes and builders before finding our dream home at a Dale Alcock display. The sales representative took our details and we were contacted by James. From that first meeting James has assisted us with every aspect of planning our new home including countless changes, additions and ideas.
James has always been approachable and happy to answer any questions asked or chat about ideas, concerns and helped find solutions to council issues.
Everybody we have dealt with at Dale Alcock has been wonderful but James has made the beginning of this adventure smooth and enjoyable due to his professionalism and knowledge. We highly recommend James Brittain to anyone considering building with Dale Alcock.

Customer Service
Transparency
Timeliness
Build StagePre-Construction
See all answers
1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes
M Ambatt

M Ambatt

  • 2 reviews
  • Verified customer

Excellent

published

Currently, I am at the pre-building stage of my house with Dale Alcock and the process till now was very smooth. James Brittain, the new homes consultant was very helpful right from the start. He listened patiently to us and made the changes effortlessly on the plan. He never pushed us to get the things we don't need and was able to guide us in terms of what we need and we might not need. This helped us save a lot of money. This was very helpful as we have little experience building a house. James was also the person who got us the land. We are very thankful to him for helping us get the perfect land for our build. He was very professional and honest through out the consultations. Looking forward to building with Dale Alcock.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes
Janet

JanetPerth, WA

  • Verified customer

Though the block was difficult to build - Dale Alcock you built it really well

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Build StagePost-Construction
Construction End DateJuly 2019
See all answers
2 comments
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes
Janet
Janet

Thanks - both houses got rented upon completion. The long term tenants love both houses. Overall was a great experience.


  • Verified customer

He Understood

published

We have only started our building journey, but what a fantastic way to start! 5 star service from the minute we parked in the car park with personalised sign! Harry has been very understanding. We initially had our first plan drawn up all including what we listed as must haves for our home, then we found a similar plan slightly bigger.... the name of the plan happened to have a sentimental meaning to us, and when we told Harry, he just got it! and updated the plans for us immediately. He always had everything organised and sorted for each meeting. We look forward to working with Dale for the next year

Customer Service
Transparency
Timeliness
Structural Integrity
Build StagePre-Construction
See all answers
1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes

  • Verified customer

Specific requirements sorted without drama

published

We recently decided to build a new house in an old area of Perth. We had some specific requirements due to the block. We contacted several builders but all struggled to comprehend what we wanted. We then contacted Dale Alcock and from our very first meeting it was clear they could understand what we wanted and had a can do attitude. The service we received from Stuart, Leyla and Gina was excellent. Specially Leyla stood out. We could not have wished for a better start to this project.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes

Jake

JakePerth, WA

  • Verified customer

Thank you, Dale Alcock Homes!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Build StageMid-Construction
See all answers
1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes

Kalinga

KalingaPerth, WA

  • Verified customer

Thank you very much Rick.

published
Customer Service
Transparency
Build StagePre-Construction
1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes

Page 1 of 27

Questions & Answers

Christian

Christianasked

HI there,
I have just purchase a property in Pearsall (we are the second owner). We have had a building inspector and a ceiling fixer come out to the house and have been advised by both that the ceilings through out the house have sagged and the bad glue (purple in colour) that DAH used in the past has failed (apparently this is a common occurance). In some areas there is nothing holding up the ceiling other than the cornice!

They have also advised that it is so bad in the master bedroom that they don't believe it is safe to sleep in that room and is actually dangerous.

Can someone please contact me to advise on what Dale Alcock Homes are wiling to do with this situation?

Thank you.
Christian

1 answer
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes

Hi Christian,
Thanks for getting touch, can you please provide us with your best contact number and I will have a member of our team get in touch with you.
Warm regards,
Megan


Natalie A.

Natalie A.asked

We are the second owner of a 2003 Dale alcock home. We have structural concerns with the steel poles around the perimeter which go straight into the ground. At installation they mustn't have been correctly protected and now they are rusting through. Are we eligible for warranty claims? Thanks

1 answer
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes

Hi Natalie,
Thanks for getting in touch. Could you please leave me your best contact detail and I will get a member of our team to be in touch.
Warm regards,
Megan


Hayley

Hayleyasked

Hi We built our Dale Alcock home in 2007 and have recently had to replace both bathrooms due to numerous cracks...There are cracks in most cornices throughout the home now including the join of the raked ceilings. I was told the home had a lifetime structural guarantee so where do we stand now with having them fixed? Regards Hayley

1 answer
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes

Hi Hayley,
Thank you for your question. Could you please provide your best contact details and our team will be in touch to arrange an inspection. Or please call on 9242 9200 and ask for Service.
Let me know if I can help further.
Warm regards,
Megan


Get an answer from our members and Dale Alcock Homes representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.