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Dale Alcock Homes

Dale Alcock Homes

4.6 from 573 reviews

Reviews

4.6

573 reviews
5
(467)
4
(46)
3
(15)
2
(15)
1
(30)
  • Build Stage
  • Customer Service
    4.8 (153)
  • Site Admin
    4.6 (65)
  • Timeliness
    4.9 (95)
  • Structural Integrity
    4.6 (42)
  • Plumbing & Waterproofing
    4.7 (35)
  • Electrical & Lighting
    4.9 (31)
  • Flooring
    4.8 (29)
  • Transparency
    4.8 (123)
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Reviewer Photos & Videos

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John

JohnPerth, WA

  • 2 reviews
  • Verified customer

Built a non-compliant roof with no collar ties

published
Customer Service
Transparency
Structural Integrity
Plumbing & Waterproofing
Build StagePost-Construction
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  • Verified customer

Harry Lewer - Dale Alcock

published

Harry was recommended to us and we can see why! We couldn't have asked for more. Helpful is an understatement, nothing is too much for him and his wealth of knowledge led to us tweaking our design to make it the best it could be!

He provided the highest quality service with a smile. Harry was always in touch to make sure we knew what was happening and we always knew he was only a phone call away!

Not a doubt in our minds that Harry provided a one of a kind type of service and the experience couldn't have been more positive. Thank you so much for everything you have done for us Harry, you have made building our first home a very positive experience! We would recommend you in a heartbeat.

Customer Service
Transparency
Timeliness
Build StagePre-Construction
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1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes
  • Verified customer

Wouldnt build with anyone else

published

Working with John our new homes consultant, Paige our pre-construction co-ordinator and Sarah our mortgage broker has been the most smooth and wonderful experience. After meeting with all the WA building companies, myself and my partner found that Dale Alcock was by far the most professional, helpful and enthusiastic company. Our new homes consultant, John, was a huge part of why we decided to build with Dale Alcock due to his professionalism, positive attitude and his work ethic. It was extremely refreshing to speak to a building company that wasnt trying to pressure us into signing contracts right away. We are so happy that we decided to build with Dales and wouldnt build with anyone else.

Customer Service
Transparency
Site Admin
Build StageMid-Construction
Construction End DateMay 2021
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1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes
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  • Verified customer

Ryan Neill- New Homes Consultant

published
Customer Service
Build StagePre-Construction
1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes
Ali

AliPerth, WA

  • 2 reviews
  • Verified customer

Harry Lewer - Dale Alcock

published

I met Harry as the show home was close to closing, after putting a block of land on hold. He didn't rush me and we arranged to catch up later that week. He totally listened to the changes I proposed, making a 4 bed display into a 3 bed home on a narrower block. He thoroughly explains the process and provides ample time for appointments so no rushed decisions are made. I'm not sure he has any time off as he seems to work all hours, ensuring I keep on top of information requests and updates. It's been a pleasure to date and I hope the pre-construction goes as smoothly now I have been assigned my co-ordinater. Thanks Harry and hopefully we'll catch up at completion!

Customer Service
Transparency
Timeliness
Build StagePre-Construction
Construction End DateAugust 2021
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1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes
  • Verified customer

Harry Lewer -Dale Alcock

published

We are only in the pre-construction stage; till this time, everything went well and smooth with harry's expertise and effort. Harry has been absolutely helpful and patient throughout the process of planning and designing our dream home. Harry is amazingly efficient, flexible and professional. I would highly recommend Harry and Dale Alcock to anyone looking for a quality builder. We are a delighted customer of Dale Alcock Homes.

Build StagePre-Construction
1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes
Tarryn

TarrynPerth, WA

  • Verified customer

Harry Lewer from Dale Alcock is amazing

published

Harry has been an absolute pleasure to work with. He has a wealth of knowledge which was vital in putting a build on our narrow block. In addition, Harry replies to emails and texts within a couple of hours and even late in the evening. Harry was also incredibly flexible in meeting up times and was flexible in our custom build. Harry includes most of the extra costs incurred at pre-start initially so you know what to expect from the start. We could not recommend Harry more highly.

Customer Service
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Timeliness
Build StagePre-Construction
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1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes
Tally

TallyPerth, WA

  • Verified customer

Sharelle Page -

published

Sharelle has been a wonderfully helpful and patient consultant throughout this exciting and emotionally taxing experience. Her enthusiasm to help us explore our design requirements and frank honesty to reality check our options are a credit to her and Dale Alcock. We look forward to seeing all our plans come to fruition.

Build StagePre-Construction
1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes
Millie_HM

Millie_HMPilbara, WA

  • Verified customer

Dale Alcock and our consultant Harry Lewer

published
Customer Service
Transparency
Build StagePre-Construction
1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes
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Mark

MarkPerth, WA

  • Verified customer

Excellent

published
Customer Service
Transparency
Timeliness
Build StagePre-Construction
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1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes
Tegan K.

Tegan K.Perth, WA

  • Verified customer

Incredible consultant and fantastic experience!

published
Customer Service
Transparency
Timeliness
Build StagePre-Construction
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1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes
hannahfulf

hannahfulfPerth, WA

  • Verified customer

Harry Lewer & the Dale Alcock Team

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Flooring
Build StagePost-Construction
Construction End DateJune 2020
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1 comment
Dale Alcock Homes
Customer S.Dale Alcock Homes
ANZ

ANZPerth, WA

  • 2 reviews
  • Verified customer

Sharelle Page - Amazingly efficient team & beyond exceptional communication

published

Currently at pre-start stage of the build process and Sharelle's team have been brilliant to deal with. We came to her with a private block of land we'd found on the market, and within a day Sharelle and Scott (broker) helped us put an offer in and secure the land and design a house to suit the awkward shape of the block. Since then things have moved smoothly and everyone has been super accommodating of our sporadic design changes. Couldn't recommend DAH highly enough.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Build StagePre-Construction
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1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes
Yuda

YudaPerth, WA

  • Verified customer

Best consultant ever!

published

A big shout out to Jason Coutts, senior development consultant in Dale Alcock homes. A honest, hardworking and non pushy to handle with. He always replied fast and promptly whenever we have questions. Try to keep his promises and keep us in the loop. If you are thinking to build with Dale Alcock homes, don’t hesitate to ask for Jason Coutts, you won’t be disappointed.

Customer Service
Transparency
Site Admin
Timeliness
Build StagePre-Construction
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1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes

Dear Yuda,
Thank you so much for this wonderful feedback on your experience with Jason Coutts! It's great to hear how professional and helpful he has been. Wishing you all the best on the rest of your building journey.
Warm regards,
Megan

John Morgan

John MorganPerth, WA

  • Verified customer

Harry Lewer - Dedicated and helpful sales consultant

published
Customer Service
Transparency
Timeliness
Build StagePre-Construction
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1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes
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  • Verified customer

professional approach with no hidden extras!

published

Up till now, we have been pleased with the speedy progress and constant communication. The initial quote at pre-construction was to our expectation and we look forward to the next phase. Harry worked very closely with us and he knows what he is talking about. Thank you for honouring our design ideas.

Customer Service
Transparency
Timeliness
Build StagePre-Construction
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1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes
Westhampton

WesthamptonPerth, WA

  • Verified customer

The best builder in Perth, perfect finish homes

published

The construction is not started yet, but so far it is very interesting as getting a design ready, getting all pricing done straight away when required. They work as a team . Whatever needed you get that done just in a phone call. Harry is very helpful in achieving your targets.

Customer Service
Transparency
Build StagePre-Construction
Construction End DateApril 2021
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1 comment
Dale Alcock Homes
Customer S.Dale Alcock Homes
jvm23

jvm23Perth, WA

  • Verified customer

poor workmanship

published

Uneven walls,poorly filled mortar in the bricks, cracks in the slab
Holes in the inside and outside walls,
Cracks showing in the one corner of the house
The brick pattern around the window frames not good
I only see half the house done with termi mesh
They brake the corner of the slab installing the soak-wells

  • +2
Customer Service
Transparency
Site Admin
Structural Integrity
Build StageMid-Construction
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3 comments
Dale Alcock Homes
Customer S.Dale Alcock Homes
jvm23
jvm23
jvm23
jvm23
  • Verified customer

Poor workmanship

published

Lack of consitant professional site supervision during the build resulted in a number of issues during the build that were only picked up by hiring my own building inspector, items including but not limited to structural roof timbers missing and overall lack of quality workmanship, this has resulted in ongoing call outs and repairs which they have followed through with but is still disheartening.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2015
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1 comment
Dale Alcock Homes
Customer S.Dale Alcock Homes
Annie M.

Annie M.South East Queensland, QLD

  • Verified customer

My forever home!

published

Moving from Qld could not find an established home so decided to look for a house and land package and found Dale Alcock on social media and the reviews were excellent. I thought they all cannot be wrong so happy I received the call from Max. Best decision I have to say!

Build StagePre-Construction
1 comment
Dale Alcock Homes
Customer S.Dale Alcock Homes
Page 1 of 29

Questions & Answers

Shane

Shaneasked

I have an older friend who purchased a Dale Alcock home in 2000 , he is the second owner ( built in 1995 ) . The roof has dropped , with the inside top of the master bedroom pushed out of plumb . Took a few pictures showing a large gap between the ridge capping and the tiles . A picture showing a Jack Prop holding a section of the roof up internally . It appears to me that the roof is dangerous and may collapse . Would like some advise here on this one ?
Have a nice day .....Shane

No answers
Dale T

Dale Tasked

Hi, I built with Dale Alcock homes in 2011 and have cracking running along the cornice join to wall and also continuing to run down the wall, every room has substantial cracking and large pieces of gyp rock have fallen out exposing the brick behind it, some cornice has cracked through badly also, it looks like the roof has moved exposing where the gyprock line finishes from time of home handover. After paying for the house to be painted this will have to be re-done when cracks are repaired due to the
sheer number of cracks requiring repair. I would like to know if Dale Alcock are responsible for repairing these issues under warranty and also inspecting roof movement as the root cause of cracking issues??

6 answers
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes

Hi Dale,
Thanks for getting in touch. Could you please message us with your best contact details so someone from our team can be in touch?
Thanks in advance,
Warm regards,
Megan

Sonia
Sonia

Our home was finished in 2015 and we also have extensive cracks on walls and ceilings in nearly every room of our home. As well as cracked tiles and substantial fittings that show tarnishing that cannot be cleaned.on reading the latest reviews, Dale Alcock must have picked his game up after our home because the finishes and even the way the hand over was done can only be described as unprofessional. After trying to rectify certain issues that have just returned, we were left emotionally drained from all the changing management and different trades tracing through the house months after we moved in. We thought we were getting a good builder to build our house in Coogee, so we did not go to a cheaper builder. Turns out Dale Alcock at that time were just like a cheaper builder with some of the tradesmen being very slack and site managers that did not check jobs effectively.

Dale Alcock Homes
Customer S.Dale Alcock Homes

Hi Sonia,
Could you please message us with your best contact details so someone can be in touch today?
Thanks,
Abbey

Christian

Christianasked

HI there,
I have just purchase a property in Pearsall (we are the second owner). We have had a building inspector and a ceiling fixer come out to the house and have been advised by both that the ceilings through out the house have sagged and the bad glue (purple in colour) that DAH used in the past has failed (apparently this is a common occurance). In some areas there is nothing holding up the ceiling other than the cornice!

They have also advised that it is so bad in the master bedroom that they don't believe it is safe to sleep in that room and is actually dangerous.

Can someone please contact me to advise on what Dale Alcock Homes are wiling to do with this situation?

Thank you.
Christian

1 answer
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes

Hi Christian,
Thanks for getting touch, can you please provide us with your best contact number and I will have a member of our team get in touch with you.
Warm regards,
Megan

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