From February 12, 2019, Dale Alcock Homes Perth is donating $50 to The Salvation Army WA, to thank customers for completing a review. This donation is provided irrespective of rating. It is possible that reviews were written by customers who received such a reward. Previous incentives include a $50 Coles Myer voucher (January 2017 to February 2019.)
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Amazing product and even better service!
From the very start, Chris Beck and Dale Alcock Homes has been a pleasure to deal with, always more than willing to offer tips on design, talk through all the different options whilst keeping a friendly and professional atmosphere.
I’m a customer that struggles to visualize what things will look like so having someone there who understands the struggle and can provide physical references, personal recommendations and reassurance, has been an immeasurable help in designing my new home.
Nothing is ever too much and the team at Dale Alcock Homes has given me confidence along with honest, realistic expectations for when I’ll be in my new home.
All good things come to those who wait!
Just Moved to Construction!
We've just been moved to construction and whilst we're yet to see movement on site, we've completed all the pre-construction Milestones.
Our initial contact with Dale Alcock Homes was at the Essence display home in Ellenbrook. We were unsure of when we could start the process but were thinking it was at least 12 months off. We explained this to Rick who took the time to talk us through the process of building a home and advised us to speak to a broker who would be able to give us a good idea of when we could start. He took the time to meet ...us at the showroom in Osborne park to show us the standard inclusions and give us an idea of what types of things are upgrades so we could figure out our budget accordingly. We ended up starting the process a lot earlier than we thought and the most positive part of our experience has been the team at DA Homes. Our Pre-start consultant Corrine was incredibly helpful on our pre-start day and for any queries we had after we had made our selections, she made us feel confident in the choices we made but also assisted us when we were struggling to decide. This whole experience could have been very stressful but she made it an enjoyable experience and we feel so excited to see our choices come to life as our build progresses! Our Pre-Construction Liaison was Shelley and she was also incredibly helpful, she was always available when we had questions and kept us in the loop of our progress. Shelley was so helpful when we ran into issues and took the time to explain what we needed to do or to comfort us when we were feeling overwhelmed. We were moved to construction a week ago and our experience with the construction team so far has been positive as well. We're looking forward to see our build progress!
Starting our dream home
From the moment we walked into the Indiana display home in Burns Beach, we felt at home. We spoke with Ryan Neill and were immediately impressed with his product knowledge and loved the way he took the time to go through the features and possibilities with this beautiful home. When we came back many months later we spoke again with Ryan and started the journey to turn Indiana into our dream home. Nothing seemed to be too much trouble, no question seemed to be too hard to answer and we loved that if he didn't know the answer on the spot, he ende...avoured to find out for us before our next meeting. At no point have we felt unsupported during this early stage. The trip to the new ABN building in Leederville was so interesting and the ambience of the building, quality of the fitout and the amazing staff who made us feel so at home and welcome was really appreciated. Our new home feels customised to suit our needs and we are so excited to be taking this journey with Dale Alcock Homes - this will be our third build with them and it is great to see how the company has moved with the times. Thank you Ryan for making our first steps in this incredible journey feel so comfortable.
Perfection it was just meant to be
John has been amazing from the day we met him accidentally after he had been recommended to us. John has been available to us day and night for any questions or concerns.
He has guided us through this experience with so much care and consideration even at 8pm at night!!! Dale Alcock is absolutely lucky to have him on board as a staff member he works day and night to make sure we are building our dream home and leaves nothing out. I have had a thousand questions and he has gone over and above to answer them. We have developed such a report with him. We can be completely honest with him and I’m excited that we found him for our journey
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Natalie Scott is Fantastic
Natalie has been an amazing Sales Consultant. She has assisted us every step of the way to help us build our dream home. She has made time to meet with us several times to go through our questions and queries and spent the time to make us feel educated and aware of the processes and decisions. We highly recommend Natalie to anyone who is wanting to build a new home.
Darryn Jones - News Homes
We found dealing with Darryn Jones amazing. He is friendly, great sense of humour and very knowledgable and eager to help us through the process. He always replied promptly to all forms of contact and very helpful answering queries. He knew budget was a big things for us and made sure we got what we wanted and needed in the new home while trying to keep out costs down. He made a stressful process a lot easier.
Narrow Block & Wishlist; Darryn created my dream design
With a concept and wish list of my new home Darryn Jones met with me on multiple occasions to scope out the design based on what was important to me, my family and my lifestyle. I now have a design that meets my wish list. Fantastic, professional and friendly service.
Darryn Jones New Homes Consultant Extraordinaire
In our dealings with Darryn we have found him to very friendly and with a great sense of humour. When we had to contact Darryn by email he always replied promptly. He was also available to answer any phone calls on the weekend. When dealing with Darryn he offered some changes to the house plans that we would not have thought of and offered some cost saving ideas as well. There was never any thought of time pressure in our initial meetings with Darryn with him making us feel relaxed and resulting in a very successful outcome.
It was too easy!!
After having a rocky experience building in the past, working with Darryn Jones was amazing! Darryn helped us understand every little detail of the demo & build process we were about to undertake and was there every step of the way. Darryn kept a close eye on our applications and answered any questions we had. If any unforseen complications arrose Darryn would have a solution prior to meeting with us to discuss the matter.
Christopher Beck New Homes Consultant
I originally spoke with Chris over the phone and I was unhappy with my current builder for many reasons. After catching up with Chris he listened to my concerns and was able to provide a solution for all my requirements. He gave me a design that worked with my needs and drove me out to view the house. Overall very professional and understanding.
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John Williams - New Homes Consultant - A step above the rest!
We have gone into what seems like a million display homes over the past year but every time we walked into a Dale Alcock home - we knew we had found home. But it wasn't until we met John Williams, a Dale Alcock New Homes Consultant that we felt like the decision had been made for us. There was no act or scheme or underlying strategy. John was just a man passionate about homes trying to pass on as much of his knowledge as possible in a down to earth, easy to understand way.
We never f...
The perfect start
We could have built cheaper but wanted quality, Dale Alcock was the perfect choice for us after walking in and out of many show homes, the craftsmanship in a Dale Alcock home was beyond any other. The Sales rep was more than helpful, he was more than happy to cater for all our home needs.
In the hands of real professionals
We are still in the beginning stage of this awesome venture and so far, we are very impressed with the service and attention to detail. Our consultant goes the extra mile for us, is extremely knowledgeable and accommodating and is an excellent communicator. We feel secure knowing he is in control of our dream home and know that he will deliver. It has been an absolute pleasure so far.
Wonderful customer service experience
The customer service representative we worked with was wonderful. She was very clear with all the steps in the process, outlined the exact costs that would be involved along the way, and was always on hand to answer any questions we had. A great experience this far working with Dale Alcock homes!
build_with_irish - John Williams
After securing our block in April we went and viewed a bunch of different display homes to have a chat to all the different home consultants in the different houses.
John immediately caught our eye and left a really good impression on us.
He did not push us into signing up or giving out our details, he just spoke about the company and listened to exactly what we were after to see if we would be a good fit. We had a think about who we would like to go with and we honestly always kept going back to John.
He didn’t tell us what we wanted to hear, ...
Questions & Answers
Hi Dale Alcock Maintenance team,
I have been in touch with your service team via email regarding the cracking tiles but I didn't not receive any response . I follow up with phone call but my call was forwarded to voice messages.
Can you please get your team to touch base with me ?
Sorry to hear nobody has been in touch. Could you please provide me with your address and email? Thank you, Abbey
Thanks for you reply .
My property address 14 Warru Gdns Success Wa 6164 - Job 23726
My email email@example.com
Finished the house in october 2020. And lots of cracks, scratches, and other defect thing. And until now I ask for you to come and visit onsite and see it for yourself. But until now nobody dare to come and talk and fix the defects? Is this how Dale Alcock who won alot of award treat their customers?
The contract said to provide Aircon to suit the size of the house. What we get is aircon system that only can be used for half the house, either bedrooms or living room. Dale Alcock said it is our fault that we did not ask the detail about the aircon since beginning. Any opinion regarding this issues? I hope others will not get tricked by this tricky contract!
Just had a phone call with Jeremy. He said that for Delano house, Dale Alcock supplies aircon only half of the required capacity for the whole house to all their customers. That is their standard.
I wonder is that true? Or Am I the only one who got tricked by the contract that says Dale Alcock will supply aircon that suit the house but what they mean is only half the house capacity?
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