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Dale Alcock Homes

Dale Alcock Homes

4.6 from 539 reviews

Reviews

(437)
(45)
(15)
(14)
(28)
  • Build Stage
    • Pre-Construction (107)
    • Post-Construction (35)
    • Mid-Construction (11)
  • Customer Service
    4.9 (123)
  • Site Admin
    4.8 (52)
  • Timeliness
    4.9 (75)
  • Structural Integrity
    4.8 (31)
  • Plumbing & Waterproofing
    4.9 (27)
  • Electrical & Lighting
    4.9 (26)
  • Flooring
    4.9 (23)
  • Transparency
    4.8 (94)
Mikyla

MikylaPerth, WA

  • Verified customer

"Above and beyond"

published

The customer service from Harry has been fantastic. This is my first build and this experience has been a very positive one. Harry has gone above and beyond to assist me in every aspect. I am very happy with the cost and quality I got from going with dale alcock compared to other builders. I can't wait to build.

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Dale Alcock Homes
Customer S.Dale Alcock Homes
  • Verified customer

Harry Lewer -Nothing too much trouble!

published

After looking unsuccessfully for an established home for many months, we finally decided to build. This was the second time in our life with the first being 40 years ago! We met Harry at the Jindalee display village and we were immediately impressed by his personable manner. Feeling overwhelmed with what may lay ahead, Harry has consistently listened and worked with our ideas (and they have been ever changing). We were very comfortable to express our concerns and Harry has been very patient indeed! We have finally signed our contract last week and feel very happy with our final design. We look forward to this next phase, expecting the same excellent service that we have received from Harry !

Customer Service
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1 comment
Dale Alcock Homes
Customer S.Dale Alcock Homes
Fiona R.

Fiona R.Perth, WA

  • Verified customer

Harry Lewer Exceeds Expectations with his 5 Star Service

published
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Dale Alcock Homes
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Mike

MikePerth

  • 3 reviews
  • Verified customer

Excellent building experience: The only building company I would use.

published
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Plumbing & Waterproofing
Electrical & Lighting
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Build StagePost-Construction
Construction End DateMarch 2020
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Sean W.

Sean W.Perth, WA

  • Verified customer

Max is a superstar

published

We havent started building yet, however so far, Max bent over backwards to give us what we wanted for our first build and was able to adjust to our banter. Should the build match his enthusiasm, we will have a fantastic house. Looking forward to seeing how this turns out in the next few months. Watch this space. PS - Lana wants the house by Christmas #justsaying

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Chris Luke

Chris Luke

  • 2 reviews
  • Verified customer

Asset to Dale Alcock - Sharelle Page

published

Met Sharelle on our first day when looking for house and land package. After meeting many Sales Representative from other builders we returned back to Sharelle due to the first impression she made. Sharrelle goes above and beyond when trying to help and is always available at a time to suit you. She is very creative in giving you ideas. Thanks Sharelle for all your help

Customer Service
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Build StagePre-Construction
1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes
  • Verified customer

Harry Lewer

published
Customer Service
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Build StagePre-Construction
Construction End DateFebruary 2021
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Dawn

DawnPerth, WA

  • 2 reviews
  • Verified customer

Thrilled!

published

We are very excited to have just signed up to build a Dales home!
We didn't think it was possible but Harry Lewer has made it a reality.
Harry has worked so hard for us to help us get the design we wanted and nothing has been too difficult for him. He has been absolutely professional and committed to making it happen for us. We walked away last week after signing up feeling confident that our building experience with Dale Alcock will be a great one. Thanks Harry. Can't wait to see it built!

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Dale Alcock Homes
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anjana

anjanaperth

  • 2 reviews
  • Verified customer

Amazing

published

Sharelle has been an absolute super star with her excellent service both professionally and personally. Her passion for building and supporting her clients is next level. We are so happy and lucky to have her as our building consultant. 100% recommend Sharelle to anyone who wants to build. Thanks Sharelle

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anjana
anjana

Sounds perfect

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  • Verified customer

Excellent

published

Great working with Sharelle Page
We are about to start construction on our first home with Dale and Sharelle has been great helping us through the process. From the start she's been available to answer all our detailed questions and provide helpful advise about the choices we're making and helping us to design the home we really want and that will meet our family's need. We're all super excited to see how the build unfolds and move into our brand new home. Thanks Sharelle!

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Tom F.

Tom F.Perth, WA

  • Verified customer

Building my first home with Sharelle Page

published

As a first home builder I was naturally pretty nervous about the process, Sharelle and the rest of her team really helped settle my nerves with their helpful and friendly advice. Sharelle was really helpful in putting togeather a design that suited me, going above and beyond my expectations with her level of commitment and expertise. I was updated regularly on the progress of plans even when she went away on holiday. Overall my experience with Dale Alcock and Sharelle so far has been an absolute pleasure and im looking forward to working with them further as the build progresses.

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1 comment
Dale Alcock Homes
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Ron T.

Ron T.Perth, WA

  • Verified customer

Professional yet personal,

published

Great attention to detail all along with our needs and desires at the forefront, As a developer, the plans developed cover our requirements and should be appealing to a wide range of future home owners. A great result from the planning stage and looking forward to seeing the finished product.

Customer Service
Build StagePre-Construction
1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes
  • Verified customer

"It's a Dale's" Experience

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Leah R.

Leah R.Perth, WA

  • Verified customer

Amazing Experience As A First Home Builder

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Ai B.

Ai B.Perth, WA

  • Verified customer

A Reason To Build

published

As finding a builder for your home is difficult, Dale Alcock has a saying “It has to feel right”, we couldn’t agree more. We walked into the display home “The Noosa” and it just felt right.
It wasn’t just the type and quality of build but the level of personal service, above expectations from Max Williams. We had done the usual walk around to other display homes but Max was easy and down to earth. The process so far has been made easy. We cannot wait to progress on our journey with Max and Dale Alcock.

Customer Service
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Build StagePre-Construction
Construction End DateJanuary 2021
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Nathan

NathanPerth, WA

  • Verified customer

James Brittain

published

When it came time to build our first home, Dale Alcock was the only choice and no one came more highly recommended than James Brittain. The process has been so easy, as we've felt comfortable with James at every step to have genuine conversations about how we could bring our dream home to life. James is always happy to take a phone call any time, answering our many questions even when it doesn't relate directly to the build itself. He is incredibly thoughtful and insightful on matters that may affect our home in the future, be they market trends, future developments or changes to council requirements, which we have been extremely grateful for. Thank you for the care in designing our home!

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Paul W.

Paul W.Perth, WA

  • Verified customer

First-class builder!

published

We are into our third build with Dale Alcock over the last 15 years, and the quality of service, construction, efficiency and can-do attitude keep getting better and better. Harry Lewer has been exceptional in managing our design changes and block challenges improving on our dream home every step of the way. With outstanding knowledge of what structurally can and cannot be achieved within council and block size limitations, not to mention budget, nothing has been insurmountable for Dale Alcock. It has been such an effortless process to date.

Cannot recommend highly enough!

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Angela Tsuro

Angela TsuroPerth, WA

  • 2 reviews
  • Verified customer

Our Forever Home

published

We built our second forever home with Dales. Initially it was challenging but once the build got under way the service was great. Having built another home previously that we were happy with we can really tell the difference in the quality and finish. We could not be happier with our family home and the only issue we have now is trying to actually leave it! Ha ha There were some minor teething issues but these were sorted so quick with no drama at all! There’s no such thing as a perfect builder but what you need is one that corrects anything raised. If we ever built again we wouldn’t build with anyone else!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateNovember 2019
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2 comments
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Angela Tsuro
Angela Tsuro

Thank you :)

Amber D.

Amber D.Peel, WA

  • Verified customer

Pre-construction experience

published

We were lucky enough to have been referred to Max at Dale Alcock homes and from the first phone call he has made us feel comfortable. Never having built before Max has been so helpful, patient and understanding with all of our questions that we have had along the way. Thank you for being so accommodating during the Christmas time craziness with getting the ball rolling so we can be in our new home by next Christmas.
Thank you thank you thank you!

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Michael

MichaelPerth, WA

  • Verified customer

Thank you James Brittain for designing our dream home!

published

We are about to build our custom designed dream home thanks to James Brittain. His knowledge and experience helped us design a home to suit the shape of our block, making the most of the space available. The entire process was stress free with amazing communication and flexibility throughout. We could not recommend James Brittain highly enough!

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Questions & Answers

Dale T

Dale Tasked

Hi, I built with Dale Alcock homes in 2011 and have cracking running along the cornice join to wall and also continuing to run down the wall, every room has substantial cracking and large pieces of gyp rock have fallen out exposing the brick behind it, some cornice has cracked through badly also, it looks like the roof has moved exposing where the gyprock line finishes from time of home handover. After paying for the house to be painted this will have to be re-done when cracks are repaired due to the
sheer number of cracks requiring repair. I would like to know if Dale Alcock are responsible for repairing these issues under warranty and also inspecting roof movement as the root cause of cracking issues??

1 answer
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes

Hi Dale,
Thanks for getting in touch. Could you please message us with your best contact details so someone from our team can be in touch?
Thanks in advance,
Warm regards,
Megan

Christian

Christianasked

HI there,
I have just purchase a property in Pearsall (we are the second owner). We have had a building inspector and a ceiling fixer come out to the house and have been advised by both that the ceilings through out the house have sagged and the bad glue (purple in colour) that DAH used in the past has failed (apparently this is a common occurance). In some areas there is nothing holding up the ceiling other than the cornice!

They have also advised that it is so bad in the master bedroom that they don't believe it is safe to sleep in that room and is actually dangerous.

Can someone please contact me to advise on what Dale Alcock Homes are wiling to do with this situation?

Thank you.
Christian

1 answer
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes

Hi Christian,
Thanks for getting touch, can you please provide us with your best contact number and I will have a member of our team get in touch with you.
Warm regards,
Megan

Natalie A.

Natalie A.asked

We are the second owner of a 2003 Dale alcock home. We have structural concerns with the steel poles around the perimeter which go straight into the ground. At installation they mustn't have been correctly protected and now they are rusting through. Are we eligible for warranty claims? Thanks

1 answer
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes

Hi Natalie,
Thanks for getting in touch. Could you please leave me your best contact detail and I will get a member of our team to be in touch.
Warm regards,
Megan

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