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Dale Alcock Homes

Dale Alcock Homes

4.6 from 516 reviews

Reviews

Review distribution

5 star
414
4 star
45
3 star
15
2 star
14
1 star
28

  • Verified customer

Specific requirements sorted without drama

published

We recently decided to build a new house in an old area of Perth. We had some specific requirements due to the block. We contacted several builders but all struggled to comprehend what we wanted. We then contacted Dale Alcock and from our very first meeting it was clear they could understand what we wanted and had a can do attitude. The service we received from Stuart, Leyla and Gina was excellent. Specially Leyla stood out. We could not have wished for a better start to this project.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes

Jake

JakePerth, WA

  • Verified customer

Thank you, Dale Alcock Homes!

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Transparency
Build StageMid-Construction
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1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes
Kalinga

KalingaPerth, WA

  • Verified customer

Thank you very much Rick.

published
Customer Service
Transparency
Build StagePre-Construction
1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes
  • Verified customer

Max is super

published
Customer Service
Transparency
Build StagePre-Construction
Construction End DateDecember 2020
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1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes

Matthew M.

Matthew M.Perth, WA

  • Verified customer

Designing our dream home.

published
Customer Service
Timeliness
Transparency
Build StagePre-Construction
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1 comment
Dale Alcock Homes
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Misty

MistyPerth, WA

  • Verified customer

Top Notch

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePre-Construction
Construction End DateNovember 2020
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1 comment
Dale Alcock Homes
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Nick Logan

Nick LoganPerth, WA

  • 3 reviews
  • Verified customer

Many thanks Sharelle Page.

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateAugust 2019
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1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes

  • Verified customer

Living the Dream!

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateSeptember 2017
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1 comment
Dale Alcock Homes
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Brendan

BrendanPerth, WA

  • Verified customer

Setting a high bar for the rest of our journey!

published

So far we have been listened to, our priorities for the design respected, and enjoyed each meeting with Scott and the rest of the team at Dales.
The designers met the brief with many great suggestions that we took on board, and all within budget.
Looking forward to the next fun stage of pre-start (look out we have been watching The Block) and a pad party by the end of summer (no pressure!...well maybe a little).

Customer Service
Site Admin
Timeliness
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Build StagePre-Construction
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1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes
  • Verified customer

Compete confidence

published

Scott and the team at Dale Alcock Homes have done a fantastic job walking us through the process of creating our first home. Designing a bespoke house is challenging but Scott totally understood our vision and budget. Our experience has given us complete confidence that we made the right decision to use Dale Alcock Homes.

Customer Service
Timeliness
Transparency
Build StagePre-Construction
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1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes

  • Verified customer

Outstanding design and workmanship

published

The St Ali what an amazing design!! We knew when we saw the floor plan this was the one we had been looking for but what we didnt anticipate was the impact that would translate to in our daily living. The joy and ease of the spaces is literally a dream, it really does feel just right...
The workmanship is top notch too, we pinch ourselves that we get to live in this beautiful home for years to come! Thankyou to all the team at Dale Alcock Homes from start to finish for making our dream a reality! Great to see the WA Professional Builder of the year lives up to its fantastic reputation.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateOctober 2019
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1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes

  • Verified customer

Andrea Miller

published
Build StagePre-Construction
1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes

  • Verified customer

Amazing Industrial style Farmhouse design

published

Amazing team and amazing design - We couldn't be happier. This is the second time we have built with Dale Alcock Homes and based on our previous build experience with them wouldn't go anywhere else. As like the last time nothing has been too much trouble and, thanks to the design team, the plan and elevations look brilliant.

Customer Service
Timeliness
Transparency
Build StagePre-Construction
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1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes

  • Verified customer

Our dream home is nearly completed

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
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1 comment
Dale Alcock Homes
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Nathan

NathanSydney, NSW

  • Verified customer

Well managed project

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Transparency
Build StagePost-Construction
Construction End DateAugust 2019
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1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes
Robert

RobertPerth, WA

  • Verified customer

Making our Dream First Home a Reality

published
Customer Service
Transparency
Build StagePre-Construction
1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes

Thea

Thea

  • 2 reviews
  • Verified customer

Pre-construction

published

We recently sold our house but were unsuccessful in finding a house to buy which would suit our individual needs. By chance we visited some display homes at which we began a discussion with Max and from that we decided to build a house which would suit us. Max has been extremely helpful and understanding, not to mention patient, in helping us to find a design which is what we want and within budget. We are really pleased that he has been on this journey with us and we appreciate his honesty and expertise. We have no hesitation in passing his name on to others who are thinking of building.

Build StagePre-Construction
1 comment
Dale Alcock Homes
Dale A.Dale Alcock Homes

Thea

Thea

  • 2 reviews
  • Verified customer

Pre Construction with Max Williams

published

We recently sold our house and were unable to find a house to purchase with suited our individual needs. By chance we visited a display centre and after some discussion with Max we decided to pursue the option of building a new home. We discussed this option with some builders and decided that Max was offering he best service and option. He has been extremely helpful and understanding during the process to date. We have found his enthusiasm, knowledge and honesty very refreshing and appreciate the fact that he accepts that we have a budget within which we need to work. We have no hesitation in recommending him to friends and acquaintances which are thinking of building.

Build StagePre-Construction
1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes

  • Verified customer

A great sales experience with Sharelle Page

published

We have just finished our pre-start and our sales consultant Sharelle has been awesome in helping us to create our dream home. Sharelle has taken the time to understand us and how we live, and used this to design a home that not only works for us now but that will work for us well in to the future. Sharelle has helped us with all aspects of our journey even those not related to our build and has offered her experience and expertise at every stage. I would highly recommend Sharelle to anyone looking at building.

Customer Service
Site Admin
Timeliness
Transparency
Build StagePre-Construction
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1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes

  • Verified customer

May the build be as smooth and pain free as pre- construction

published

We still in pre-construction, tweaking floor plans. So far been very pleased with service from Max - he has been patient and encouraging through many hours of discussion and many idea changes, listened and responded to wishes, explaining why if some weren't quite possible. Importantly has helped to keep a rein on budget.

Ivan was spot on with his design - managed to incorporate all desired rooms and maximising on views with great flow and balance throughout.

Build StagePre-Construction
1 comment
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes

Page 1 of 26

Questions & Answers

Hayley

Hayleyasked

Hi We built our Dale Alcock home in 2007 and have recently had to replace both bathrooms due to numerous cracks...There are cracks in most cornices throughout the home now including the join of the raked ceilings. I was told the home had a lifetime structural guarantee so where do we stand now with having them fixed? Regards Hayley

1 answer
Dale Alcock Homes
Dale Alcock H.Dale Alcock Homes

Hi Hayley,
Thank you for your question. Could you please provide your best contact details and our team will be in touch to arrange an inspection. Or please call on 9242 9200 and ask for Service.
Let me know if I can help further.
Warm regards,
Megan


D.Brown

D.Brownasked

I recently viewed the Wedgwood display home in Landsdale and would be very grateful if you could tell me what the colour and brand of the feature face bricks on the front exterior are?

1 answer
Dale Alcock Homes
Dale A.Dale Alcock Homes

Good Morning,
Thanks for visiting the Wedgwood!
The contrasting face brickwork to the front elevation is the Austral Bowral 50 Gertrudis Brown.
Let me know if we can help further.
Warm Regards, Abbey


Arul R.

Arul R.asked

Hi Abbey,
Thanks for response.

We are still the original owner but have problems with our ceilings (gyprock) and wanted to know if ceiling are part of "structural timber".

Initially, we had problems with our ceiling (portico) in Year 2013 as it was not completed to "industry specifications" as per my RAC, who is my home insurer. Dale Alcock came out and agreed to RAC's findings and repaired it.

Now on 4th May 2019, we noticed, the ceiling in my kitchen/living area are sagging and a few big cracks. Reported to my home insurer (RAC) and they performed "make safe" to these areas. Then RAC advised me that they will not pay for the "insurance claim" as “damage to the open plan ceiling is due to glue and screw failure, which has resulted in cracking and sagging on the ceiling sheets”. I have forwarded a copy of the report to Emma Bell from Dale Alcock.

I have emailed/spoken to Dale Alcock (Emma Bell) since 15th May, who has been so responsive and prompt in her replies. She requested Ceiling Solutions to come to my premises for an inspection.

Adam from Ceiling Solutions came out on Thursday (16th May 2019) and viewed my property for the ceiling damages. He said that of all the cases he has, my property is an “urgent case” and will submit a report to Dale Alcock on Friday (17th May 2019).

Adam also noted that besides the kitchen and living area which has sunk badly (due to glue and screw failure), there also other parts of the house where the ceiling is sinking too (my son’s room, games room and both bathrooms) by approximately 50mm.

Emma received the report from Ceiling Solution on 23rd May 2019 and advised me that her manager will call me to discuss. I emailed Emma on 27th May 2019 and she advised me that her "manager is currently in a meeting however I have touched base with him and he will call you once he is available".

Until now I have not received any calls from Dale Alcock yet!!!!

In the meantime, I have also updated Emma Bell that since Adam from Ceiling Solutions came out for an inspection, there's further damage to the ceiling.

21st May 2019 - Noticed another light in the kitchen is not working. The crack is getting longer (another 3 inches) and bigger. It is also has sunk further and another hole is visible in the ceiling (screw coming off the gyprock).

25th May 2019 - Another screw in the kitchen ceiling came off on Saturday and the crack has increased further another 1 inch (longer). It is getting dangerous.

As of now (29th May 2019), no call from Dale Alcock yet?

Please advise as it is getting dangerous as the ceiling may fall down on someone? Or alternative , please suggest someone I can call from Dale Alcock.

Thanks.

Arul

No answers

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