Dale Alcock Homes Perth
- dalealcock.com.au
- ✓ Verified company
902 reviews · Statistics
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- Pre-Construction (384)
- Mid-Construction (65)
- Post-Construction (70)
Reviews
Signing up with DAH for another build!
Overall, our experience with Dale Alcock Homes has been excellent. We previously built with them a few years ago and decided to work with them again due to their quality craftsmanship and exceptional customer service.
Our New Homes Consultant, Asha Michael, has been amazing throughout the entire process.
Asha's dedication to her clients is evident in her willingness to answer questions and accommodate our busy schedules, even going above and beyond by working after hours.
Asha's background in interior design has been a valuable asset, as she
... Read more was able to understand our vision and incorporate it into the floor plan design. Her attention to detail and suggestions for functionality and design have exceeded our expectations. Her commitment to her clients and her ability to understand and incorporate their vision into the design process is truly exceptional. We were facing difficulties in finding a block of land that met our specific requirements in terms of size, shape, and location. However, Asha’s persistence, optimism, and exceptional land hunting skills came to our rescue. She managed to direct us towards a vacant block of land just when we had lost hope.
Very poor quality build and poses danger risks!
My ceiling collapsed in June 2023 in the lounge, dining and kitchen area, as it was a large spans of ceiling. I was home at the time and had to run so I wouldn't be pinned under the very heavy gyprock which would have caused severe injury or death.
I called Dale Alcock home assist who cleared out the rubble from the ceiling collapse, they stated that they were going to get quotes to have the ceiling fixed. I then received an email stating that they found wet boards from the collapsed ceiling, which is false because if that were true then the m
... Read moreetal roof that has received rain on it since then from up until now has not leaked ONCE at all! Not to mention the Home Assist employees standing on my sofas. My house was built over a decade ago. Save yourself the trouble, if you choose to build or purchase a house make sure it's not by this company. Houses are very expensive and it is very important that the house you choose is made to a good standard of quality by a reputable building company, to ensure you won't get injured or have deal with problems later. I reminded them that houses much older than mine still have the ceilings attached securely to the beams. They said that I can't compare older ceilings to now. Which means that the quality of workmanship has dropped.Home assist claimed it was water damage, which was false. One of the members of the Home Assist stated that they would install a better type of screw that would hold onto the beams much better. He act
... Read moreually inadvertently revealed the cause of the ceiling collapse. They also stood on my lounge sofas with their shoes. My insurance company found out that it wasn't water damage but bad workmanship and incorrect installation. Because if it were water damage, my house would have had water dripping from the roof into my house!
James brittain
We've received a great level of service from our consultant James brittain.
James actively listened to our needs and wants and was committed to seeing out our vision of building our first home. James was more than happy to answer the endless questions we had and if needed, find answers to provide us asap.
We appreciated the commitment and honesty James provided, he is someone who is actively trying to do the best for his clients.
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Ryan neill, Dale Alcock
Big shout out to the dale alcock team , especially Ryan Neill for making the process straight forward & stress free such a professional in what he does answered all our questions without hesitation!
Dale Alcock is a great building company with great contracting partners, good to do business with , cheers guys
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Excellent Consultation from our nominated Builders.
Early stages of the build have been super easy and Co-operative tying in with our available hours. We had little knowledge going into this process and have been guided extremely well throughout. Could not recommend the team at Dale’s highly enough!
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First home
We have had a delightful experience with Dale thus far! Our new homes consultant (who is also a broker) has been beyond helpful, answering all questions around the clock for us, even working in with our work schedules to meet on the weekend and take calls after hours. The home collective was incredible and a large decider in our decision to build with Dale. We look so forward to the process with such a reputable company.
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Right choice
We’ve spoken to few builders to find the right house and land package, then we have spoken to Darryn Jones on then phone and he’s very knowledgeable, he assisted us throughout the whole process and help us find the right home for us, while keeping to our price range. We couldn't be happier with the experience, and we are looking forward to the build.
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So Close to PCI.. Would build with dales again!
I am really happy so far with my client liaison Rikki and site supervisor Steve.
We are so very close to PCI and noting all of the issues with construction industry as a whole there has been steady progress without compromise on build quality.
Dale Alcock has high quality standard inclusions and I have found other friends and family did not have the same experience I have had building.
Rikki has always tended to my questions, communicated with steve to get messages through and all concerns have been dealt with in a professional and quick
... Read moremanner and Rikki is very approachable no matter what I may be asking. I am looking forward to PCI in 2023. I have written this review without been prompted or asked to by Dale Alcock and I would recommend building with Dale Alcock.
Dale Alcock Homes building Dreams not just homes
I am thrilled to share my personal experience with Dale Alcock Homes and Brian Macauley and the exceptional service they have both provided during the pre-construction phase of my dream home. From the moment I embarked on this journey with them, it was evident that I had made the right choice.
From the initial consultation, it was clear that they was genuinely interested in understanding my vision for my new home. They patiently listened to my ideas, concerns, and preferences, and it was reassuring to see them translate these into an architectural plan that was both practical and aesthetically pleasing.
The professionalism of the entire team was outstanding.
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James Brittain
He are building our new home with Dale Alcock and could not have found a better consultant than James Brittain. He understood exactly what we wanted and suggested the best options . He is always quick to revert and takes personal attention to every detail. Always happy to work with him and the team at Dale Alcock .
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Our experience so far has been fantastic.
My partner and I are very excited to have signed contracts to begin building our new home with Dale Alcock.We had a meeting with a very nice new home consultant Darryn Jones.Darryn was very pleasant to meet.Darryn was friendly and made us feel comfortable.Darryn went through all the information very thoroughly step by step.Darryn gave us great advice and information to help us with our decisions.Darryn was great with communication and prompt with any questions we needed answering.We look forward to working with Darryn through our journey of building our new home.
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Professional Service: Timely Results: Quality Finish
Hello
During the construction process we were pleased with the prompt attention given to our inquiries and concerns.
The building supervisor maintained close contact and took appropriate actions to ensure a successful build.
This was especially so in regard to the Perth construction period that involved considerable trade and supply delays.
Our main Alcock contact was the construction liaison officer. She was always updating building progress and upcoming details.
She also provided knowledgeable, professional and friendly advice on many occasi
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Dale Alcock - so far so good with James Brittain.
Building my 3rd home in Perth & we chose Dale Alcock this time, primarily due to our new home consultant James Brittain. Our block is an abnormal shape, so a standard design would not fit into it. James listened to what we wanted in our house & he took one of the standard designs & tweaked it to fit into the plot & added all the additional features we requested. He also provided feedback on what would & wouldn't work in the design & we have ended up with a house we are looking forward to living in. James made the whole process very easy & even
... Read morewent out of his way to take us to a show house to show us features we have chosen for our house. All paperwork & drawings were sent to us promptly & James followed up with me to ensure I had received them. James has made the whole design process very easy & straightforward. I would recommend him to anyone looking to build a house. We are looking forward to the next stage of our project.
Extremely happy
After purchasing our block, we were looking to find the perfect company to build our dream home with when we crossed paths with Ryan Neill.
He was professional, honest & so easy to work with. We changed our design and nothing we ever asked was to hard, Ryan was always going above & beyond to ensure we knew the process and understood everything.
We did have meetings with other building companies and none even came close to Ryan's comprehensive insight into building and design.
We would recommend Ryan to any friends, family or people wishing to build.
Wonderful experience with James Brittain
I wanted to express my heartfelt appreciation for James's professional experience and dedication.
I have a couple of design changes in my mind and he responded quickly to fulfil what I wanted and showed me what Dale Alcock Homes can do and offer within my budget.
His professionalism is one of the reasons I decided to build with Dale Alcock Homes.
James's contributions have been invaluable, and I am truly grateful for his hard work.
Thank you for being exceptional and I hope this wonderful experience will get even better in the construction with Dale Alcock Homes.
Questions & Answers
Hi team, we are due to settle on a house next Friday that’s had Dales out yesterday to do an inspection on the roof as it came back with inadequate roof tie downs in the building inspection. House was built in 2009 with original owner selling it. We will be second owners. Yet to get the report however I've been verbally told it will be getting fixed however if we settle on the property before being fixed will that be ok? As 2nd owners whats our warranty?
I need to put a claim as I am well below the 24 years structural problems. Less than 7 years and issues continue to arise. Who do I contact, please?
Hello Alicia, can you please send us your address or job number and we will get our maintenance company, Home Assist, to contact you.
Thank you,
Kind regards,
The team at Dale Alcock Homes
Hi Dale Alcock Homes ,Ｉhave just purchased and have my title registered with my house on last 30/11/2022. According to the record given by the Cockburn City Council, m house was built by Dale Alcock Homes with a building permit in 2009. Now, how many years of building warranty am I eligible for ? BTW, how could I register my ownership with your company then? My email : pingpongtai@yahoo.com.hk Thanks...Simon Tai (on 7 June 2023)
Hi Simon,
Thanks for reaching out. Congratulations on your new home! If you have any queries regarding the warranties in your Dale Alcock home, do not hestiate to reach out to our maintenance and warranties team, Home Assist: info@homeassist.com.au
Kind regards,
The team at Dale Alcock Homes
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Details
| Category | Project Home Builders |
|---|---|
| Types of Homes Available | Dual Occupancy / Duplex, One-Storey and Two-Storey |
| Major Defects Warranty | 25 years |
| Sustainable Building | No |
| Knockdown & Rebuild | Yes |
| Build Areas | Alkimos, Aveley, Baldivis, Banksia Grove, Baskerville, Beaconsfield, Beeliar, Bennett Springs, Bullsbrook, Bunbury, Burns Beach, Caversham, Coolbinia, Darch, Darling Downs, Dayton, Ellenbrook, Hamilton Hill, Helena Valley, Jindalee, Joondanna, Landsdale, Mandogalup, Mindarie, Port Kennedy, Southern River, Success, Upper Swan, Viveash, Wellard, Wembley, Yokine |
Contact info for Dale Alcock Homes Perth
| Mon | 8:00 am - 5:00 pm |
|---|---|
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 8:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 5:00 pm |
| Sun | Closed |
Extra Information
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Hello,
Thank you for sharing your feedback with us. We understand that Home Assist have discussed your concerns and provided advice.
... Read more Kind regards, the Team at Dale Alcock Homes.