Three times I have been twice left felling very pi**ed off.
Seems to be staff training or lack of, security staff trying to impress the check out girl at customers expense is very poor indeed, very bad look and behavior, not sure if I would go back as I do not think any one cares as I did phone and made a complaint but I don't think they had any interest, not how I was trained in Woolworths group, its a shame that a few can spoil the good people that do there job properly, Hobart Tassie needs to wake up, treat your customers properly as they ARE your Business!!!!, security staff have no place making stupid comments about what you are purchasing at checkouts and checkout people should not go along with what was obviously rude and distressing to the customer....!!!!!
Disappointed and overpriced
Rocked up at 5.59 and was refused entry. They close at six. Disappointed I couldn't grab a slab of beer so went around the corner to Sip and Save, glad I did because the beer I drink there was $10 a slab cheaper. Even though Dan is just up the road from me I am now just going to go to Sip and Save, 10 bucks is 10 bucks. Thanks for nothing Dan.
Bell St store
I spent $340 on wine and spirits then told at checkout where the boxes were so I could pack my own purchases. Not good enough, especially when u compare with Darebin store which offers very good customer service. However, thanx to the tall Bell St employee who escorted me to where to find sale items
I have been a member and customer of the Highbury store for many years. During that time I have found the staff to be friendly and cooperative at all times. They are always only too happy to offer assistance and valuable advice to help with your purchase. Keep up the good work.
To buy a 12 box of Guinness
Went to Dan Murphy’s in Colyton to get a 12 box of Guinness for Father Day. No boxes found asked lady on till which she kindly called for assistance. So the young male staff member returned after checking to inform me that the bottles were scattered throughout the store. Needless to say I left without same.
Great Products, Prices & Advice
I love Dan Murphy's, I always buy my alcohol here. Every time I have been to Dan Murphy's I have always found the staff to be friendly and helpful. when I need advice on red wine for Christmas or birthday presents the staff member has so much knowledge and helps me with the choice I have to make. The best is that they have staff members that have knowledge about all the products in their store so you can always get the help and advise that you need. The Members prices are the best and I have always purchased good wine and more from here. I would recommend to all my friends and family.
Only low prices when a competitor has a sale!
Only low prices when a competitor has a sale and they then match it. Absolute grubs. The price on one product i buy weekly changes every week. Most of the time the price label on the shelf is incorrect too. Dan Murphy's is a scam market. The price on one bottle can rise by as much as 20% (or $10) from week to week.
Lines are always long with only one person serving most times.
Staff not giving me enough time before calling up the next customer
At Nerang store today had my own bag for 2 bottles of wine. I took the wine out so the staff member at the check out could scan my items. He scanned them and left them on the counter whilst I was trying to find my rewards card for him to scan, then I had to get my card out for the eftpos machine. Staff member had no intention of assisting me to keep the flow of customer moving and stood there motionless whilst my Bottles were left on the counter by him for me to pack whilst I was struggling to pack my wine and put my cards away then he impatiently called up the next customer before I could even leave the counter!
Waited 15 min for someone to open the locked champagne cabinet at DFO BNE store then finally the guy at the counter, 5 meters away, called for assistance. 10 min later still no one. Left and went to First Choice and bought a carton of premium champagne that wasn’t locked up and much better quality.
Your store in Lyndhurst (Marriott Waters). Attendant with dark hair and glasses, on duty yesterday (2May) around 1130am. Unfortunately not the best service, she was quite unhelpful with a couldn’t care less attitude.
There were opportunities for her to give further assistance with our requirements, especially with my Aunt wanting to buy in bulk for a function, my Aunty had a few questions.... but no “it’s all on the website”. Fantastic service! Not!
Dan Murphy's is the alcohol equivalent of a well-stocked library: extraordinary range suited to someone on a budget through to those enjoying Grange Hermitage. However check-out staff appear glum & unenthusiastic.
The reviewer stated that an incentive was offered for this review
Advertise members specials that they don't even stock in store or online!!!
Dan Murphy's advertises products as Members Specials that they don't stock in theirs stores. DON'T BOTHER SHOPPING AT DAN MURPHY'S!!! They are just trying to sell you a different product at a much higher price.
Great Customer Service Trinel
I thought customer service was dead but thanks to trinel from dan murphys at hornsby my faith has been restored.
Always friendly, very polite and helpful and if not busy on the checkout will help me with her knowledge regarding the wine and spirits and gifts for friends
Good staff are hard to find and I thank her for her customer service
Rude Manager Mandurah
We have shopped here since it opened we spend $200 plus per week
We had our tiny Shih Tzu with us yesterday ,as we had been to the Vets @ Halls Head
so we thought we would pop in the Liquor store on way home.
So my wife asked staff if we could enter with our dog on lead to grab a few cartons of Beer and Bubbly
The Staff at desk said they had no idea if our dog was welcome dohhhhhhhhhhh
So we entered anyway,
We were in store approx 10 mins paid for our goods and as we checked out.
Absolutely not the cheapest in town
As a matter of fact all Dan Murphy stores charge $ 93.99 for 1 carton Leffe Blonde beer. The same beer can be bought at Liquorshed in Jandacot for $ 74.99. Being a regular customer of Dan Murphy in Cannington WA it would be greaty appreciated to purchase aforesaid merchandise at the same price.
- ‹ Prev
- Next ›
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.