Davrose Homes

More interested in covering themselves than fixing the problem – Less than 6 years after having my property built, water leaks appeared in the walls around both bathroom showers. I immediately raised this issue with Davrose and they told me they needed a leak detection report. The leak detection report was expensive and unfortunately did not identify the root cause of the leaks. As Davrose had insisted I… Read more

needed proof of the water leak… and the damage to the walls was not enough… and because the leak detection report didn’t show the root cause of the leak… and the damage would not abate, I felt I had no choice but to engage a contractor myself.

After finally getting rid of a tenant who wouldn’t let any tradespeople in the house or pay their rent, I contracted a waterproofing specialist.

When the specialists stripped back the shower tiles, they immediately identified 4 installation defects: 1. no polyurethane caulking compound installed to the bottom shower walls onto the lip of the shower base 2. no polyester flexible bandage installed to the bottom of the shower walls to the top of the shower base 3. the liquid membrane that was applied was very thin and … had no primer applied first 4. should of been two coats of liquid membrane applied with primer, which in this case has not happened

The installation had not been completed correctly and the waterproofing had failed causing leaks that had progressively gotten worse.

I needed to get the property water leaks and damage fixed as quickly as possible, so I had the contractors take photos of the issues, as proof of the problem, and complete the work.

When I presented the evidence to Davrose, they were quick to dismiss themselves from the situation. I was informed that the product was now out of warranty even though I had initially raised the problem within the warranty period. They seemed more interested in proving why they were absolved of any responsibility than to provide honest customer service.

There was never any attempt by Davrose to investigate the situation. I tried to have Davrose take at least some responsibility for this. Perhaps to contribute something towards the losses that was identified to be defective workmanship upon installation. But again, I was quickly informed that the product was out of warranty.

The years I had to live with this, watching my property deteriorate as the water damage continued, coupled with a tenant from hell and a builder who wouldn’t help, I ended up with lots of stressful moments and a very hefty bill.

I‘d like to warn others to perhaps be more assertive than I was along the way, especially if you encounter the same problem.

Our first home – Our build was amazing, everyone commented on the workmanship, no issues before, after or during the build. Our neighbours regretted using volume builders and not a smaller company who focus on attention to detail. No hidden costs, very honest and reliable company. Would highly recommend Davrose Homes, they are professional, prompt and a pleasure to deal with Show details

Excellent service and quality – Our experience with Davrose homes was very professional from start to finish. The quality of the workmanship was of very high standard. We found the building process was of quality with attention to detail delivering a very high standard home exceeding our expectation. Davrose home always kept us in the loop with progressive clear & concise… Read more ·  1

communication, we found the staff went above and beyond throughout the whole building process which gave us ease of mind. We highly recommend Davrose Homes.

Best Quality Home – From start to finish we couldn't be any more happier with Davrose Homes! The build went smoothly, the staff were a pleasure to deal with! We had such a great experience building our first home with Davrose Homes, we highly recommend this building company as they were always very accommodating and helpful throughout the process, especially being a first home owner.  Show details ·  1

Quality in all aspects – From start to finish Davrose Homes kept me informed via weekly e-mails, and when appropriate with progress photos. Their staff were friendly and answered all my questions. The end product is a beautiful, high quality home. This was my first build and it could not have gone better - I really enjoyed the process. I would highly recommend Davrose… Read more

Homes to others, and if the opportunity arises in the future, I would not hesitate to work with them again.

Excellent Service! – I bought a house and land package in Melbourne where Davrose were the builders. Living interstate I was quite nervous however Davrose kept me informed every week as the house was getting built. I am extremely happy with the quality of the build and the service from Davrose. I plan to purchase through them again and would recommend them in a… Read more

heart-beat.

At each progress claim i was sent photos and details about what had been completed.

The builders on-site were excellent and very thorough, however the office staff also need a mention as they were so responsive and helpful.

Thank-you Davrose!

Great builder especially when working with them from interstate – Very happy with build and workmanship and continued email updates with stage of build. We had support and understanding given the fact we didn't live in the same state. We were able to get in contact easily with those we needed to and at the times we needed to. Handover with John was fantastic. Initial teething problems getting the correct… Read more ·  1

banking and paperwork forms to the right people at the right times, otherwise we were happy with our project.

Customer Service to a high standard – The regular emails throughout the build meant that I was always aware of what was happening. When I had a query it was answered quickly and staff were both friendly and efficient. At all times I felt that it was important to Davrose that I was happy with the process as well as the finished product. I was. Excellent customer service.  Show details ·  1

Quality home and great experience – The quality of the workmanship was great. The customer services was prompt and updates were regularly provided. Highly recommended for people looking for quality homes where they are happy with standard design layouts and are not looking for very customized design options.The quality of home exceeded expectations and we found the finishing of the house of good quality. High recommended for people that just want great product.  Show details ·  1

Excellent Home at amazing price – This was the first time I have built a house and I expected it to be stressful, but it wasn't. Davrose team provided an excellent service, especially the end product was very satisfying. The team communicated well with the development of the build and it was finished on time. Also, the after service has been excellent, little issues have been amended within time. Thanks for your support and making it an enjoyable experience.  Show details ·  1

Excellent Experience with Davrose – Customer service and support was regular and responses received to any questions were prompt. The build was of high quality and they rectified the little items that were required in a timely manner following completion. Handover was thorough but simple and all paperwork was there. I was very happy with the experience and I would definitely build with Davrose again.  Show details ·  1

Exceeded Expectations – I was very happy with the construction of my property by Davrose Homes. They delivered what was promised or what was agreed upon. Updates were provided on a regular basis and I was always treated professionally and respectfully. Start to completion was within the time period which they mentioned from the start and finished product was great. Would definitely recommend to those looking for a reliable building company.  Show details ·  1

A quality home with a reliable builder – We were very happy with the builder, not just the quality of the workmanship they have delivered, also the great customer sevice along the way. Whenever I have a question, the friendly and prefessional staff always answer promptly. We love the surprise Davrose gave to us after the handover-- a completed documents folder (building permit, building… Read more ·  1

drawings,contract etc) and special herbal tea hamper. Especially the folder, it saved my years of time to compile them.

Thank you the Davrose Team!!!

Best, Reliable Builder Company - Avid supporter of Davrose Homes – The final outcome of my home was amazing. The team was amazing with everything from start to finish. i always get asked who did you build your home with?? i tell them and even give the contact number and website too. I take every opportunity to promote the company who made me a very happy customer. I'd like to thank George, Amanda, Antonia,… Read more ·  1

Jannine,Jessica and the entire team at construction and at head office too who made the impossible.. possible especially with all the dramas i faced before handover.. To the supervising team well they know who they are, amongst their presence its great to have continual support from them. My wife and i are extremely proud first home owners. Process wise never felt more confident in process wise, constant communications whether it be construction updates and photos and even the just the odd email of how things are going too all the way to the very end. if i was to ever build again davrose would the only company i'd go with. if there was enough stars to give i would. Thank you team. love your work and results always speak for themselves.

Hassle free house build – My house build was delayed due to the the builder going bankrupt. Davrose Homes stepped in and I never looked back. I got constant updates. They meet program. The end product was exceptional quality. I did not have a single hassle with them. Their professionalism was refreshing. The payment process was very well organised and the customer service was always helpful. I would highly recommend Davrose Homes for any house build.  Show details ·  1

Great process – The whole build process was excellent from planning to completion. The Davrose staff are very prompt in communication and easy to deal with. If minor problems did arise the team had a solution without causing any delay. The quality of the workmanship is definitely of a premium class. I wouldn’t hesitate to go with Davrose again for another build. Great service  Show details

fantastic service – Davrose Workmanship was faultless and extremely professional, finishing was impeccable! Management was very seamless and informative every step of the way, keep us in the loop and always addressed our inquiry very promptly. Customer service and support was the best I've experienced and very personal. Jeannine was very friendly and always took our calls and responded to emails straight away.  Show details ·  1

Great Service, Good Product – This was my first house & land purchase interstate, and the support i received was fantastic. constantly kept in the loop on how my construction was progressing. very easy to deal with i would strongly recommend Davrose to anyone looking to build and engage in the services of a quality honest builder. i am sure to use Davrose again in the future.  Show details ·  1

Excellent 5 ⭐️⭐️⭐️⭐️⭐️ – Thank you Davrose homes for the excellent craftmenship you put into our home. This was the first time we'd ever built so didn't know what to expect. We did not have not one issue or delay throughout the entire process. The whole team couldn't do enough, we received weekly updates, colour selection was simple and easy. I wouldn't have a problem in recommending Davrose homes. Thank you again.  Show details

I would do it again with Davrose Homes – This was my first experience of building an investment home and it was made so easy. Davrose Homes kept me up to date with photos and emails and they sought advice promptly when the selected tiles were delayed. There were some minor items that needed attention following handover and these were dealt with without the need of follow up calls or… Read more

emails.

The house has been build to home owner standard - only wish I could live in it!

If I build again, I will build again with Davrose Homes

Investment property – We built our first investment property with Davrose Homes. We were quite nervous/excited about the whole building progress, however Davrose delivered on all areas. We received regular updates with photos, great communications and workmanship and had tenants move in straight away. Its a quality home that should stand the test of time. The home was delivered in good time also! I have no hesitations in recommending Davrose homes!  Show details

Great quality home - seamless experience – I built an investment property with Davrose Homes and it was a great experience. During the build process I received regular updates. Communication was good. A few minor items that needed fixing were quickly addressed after handover. The house is built to a home owner quality. I have been selling these for a long time and I bought this one on the basis that I wanted to experience what my clients experience. Well done David and Rose.

building ofproperty at 35 (lot 15918) Peppertree Parade, Craigieburn – The workmanship and build quality of my property was excellent, the management of the build was excellent and I received regular updates and photos. After inspection of the build there were a couple of things that needed attention, however they were dealt with quickly and with no issues. I would not have a problem recommended Davrose to any… Read more

client looking to build, that wants to be kept up to date, will build a good quality home with good after sales service.

Small items fixed after review – The build of the house was done quite quickly. After inspection of the build we had a few pointers that were fixed (little things such as spouting end near door was not quite complete, a couple of small marks on the walls etc.). Communication was good from builder to us as to how the house was progressing, we lived quite a distance from the house so pictures were taken and sent to us. All in all a good experience.

small family run builder but don't be fooled by this – We are from west of sydney and just had a house build in Berwick VIC by Davrose. We were very happy with the end results. Davrose kept us informed at each stage of the build and sent photos to show of the progress. At the final inspection before handover we were so pleased of the high standards and excelent level of the finish product with only… Read more

minor issues which were rectified before handover. The ladies at the office were very keen to keep us up to date at every step of the build. If we decide to build again in VIC we will most definately go with Davrose again. They really look after the customer and we highly recommend them to antone wanting to build their family or or investment home in Melbourne.

A pleasant experience with a good product – I live interstate and was recommended to build a home with Davrose for an investment purchase. I must say the process was easy and simple, and I was kept up to date all the way. When I inspected the property on completion I was happy with the workmanship. There were a couple of things that needed attention, however they were dealt with… Read more

quickly and with no issues. I would not have a problem recommended Davrose to any client looking to build, that wants to be kept up to date, will build a good quality home with good after sales service.

Great house - Wish I lived in it!! – This was constructed as an investment property, and from the time we signed the documents all has gone smoothly and with no problem apart from alignment of part of rear fence. The interior has been finished off to a standard that would make us want to live in the house instead of renting it out. Appeared to be no delays with construction and all… Read more

the paperwork was completed on time and to the satisfaction of the bank (thankfully).

Would have no hesitation in using Davrose if the need arises in the future.

Hassle-free experience – Having had a relatively cumbersome previous experience with home builders, I thought I would shy away from building again. However, I was rightly convinced to go with Davrose Homes this time, can't describe how impressed I am with the finishing quality and detail. The maintenance team has also been very responsive with my queries. In a few words, I would describe the whole experience as being remarkably hassle-free.

Very happy with the finished product – We found Davrose Homes to be very easy to deal with throughout the whole process - from sign up, to the construction, to the check in regarding 6 month post-completion maintenance. The house was completed in 6 months which exceeded our expectations. We received photo updates of each stage of construction and were very happy with the level of… Read more

communication as it was reassuring to know that things were progressing according to the timelines promised. We originally thought we would drive out to the property to see the progress but there was no need for that. We were very impressed with the finished product, and the only thing we were disappointed with was the lack of flywire screens (but in hindsight we should have realised that the specifications did not allow for that). We would gladly recommend Davrose Homes and would be happy to build with them again.

'Simple, complete & on time' – I have to say I was very lucky to have built with Davrose Homes. From the time I saw the initial plans and signed the contract, it was full steam ahead. I was able to get some extras at no cost to me eg. coloured concreting and widened roofing eves for sheltering. There were no issues I was aware of during the building process and the finished… Read more

product was of a high standard and on time! I was kept up to date with progress photos and written correspondence at all stages of the build. Davrose have been in contact with inqueries of maintenance/defects on my new home. As yet, none have come to light.