DeLonghi Magnifica ESAM3300 Questions

Saleh E.5y

do they ship to Philippines?

DeLonghi DM 5y

Hi Saleh E, You would be best going onto De'Longhi International Customer Support on: external link and they will be able to help you further

HAL8y

I purchased this machine and love it. I had to descale it for the first time and have been reading online about various maintenance items. My machine did not come with a water filter and I don't see where a filter would be placed in the tank if I did have a filter. Is there supposed to be a filter for this machine that I should be replacing? If so, what type and where does it fit?

Nick10y

Can you use to descale Citrix Acid? How many grams do I use to dissolve the citric acid into water tank? I did 10g citric acid dissolved in hot water and 1 litre of fresh water into the tank to descale and the descale button is still flashing warning light.

FlexJoe 10y

Citric acid is a commercial grade heavy duty type of descaler mainly used on commercial vending machine. I wouldn't use it on domestic coffee machine, I use the liquid descaler solution you can by from any department stores that sell domestic coffee machines. They usually come in 250mls bottle and I mix about 150mls(you can use whole bottle if you think it needs it) in litre of water in the tank and you have to press the descaler button which will be lit up to indicate descale is due for at least 5 seconds. This will start the descale process and light won't go out until descale cycle is completed as per manual i.e. after the descale mix is used up it will stop because tank is low, you then rinse tank out, fill it with clean water and it will do the flush part of cycle to complete it and descale light should go out when tank is low again.

Desiann14y

do these machines have a hot water function to make a cup of tea uning a tea bag? My husband loves coffee; so was thinking to get a machine for him.

FlexJoe 14y

You certainly can. Just turn the valve handle located above steam wand anti-clockwise to steam position without pressing steam button and hot water will come out of steam wand.