Easy to program, great quality coffee
I received this as a second hand gift from my partner and I love it. It is ready to use quickly in the morning and is easy to clean. I like a milky coffee so the heat could be better, but it is instantly drinkable at an acceptable heat without being lukewarm. Frothing is average despite using the highest froth setting, works better with lighter milks so this could be better, but certainly fantastic for a home coffee machine.
Purchased in July 2017.
Barely warm coffee
Bought this before Christmas and have had a very hit/miss experience. If you simply use the espresso or lungo buttons and just top up with a little dash of cold milk the coffee is ok. But if you want a latte/cappuccino or any other of the coffee functions with this machine all you get is a barely warm coffee because the milk frother just sends out tepid milk. Which then makes the whole of your coffee barely even warm let alone hot which basically makes the cappuccino/latte undrinkable. I may as well have just bought one of the simple coffee mac...hines with the two buttons (espresso and lungo) and done what I am doing now and just adding a dash of cold milk. A complete waste of money and seems it is not just my machine with the problem due to knowing someone with the exact same machine and also due to the research I have done on online forums. Very disappointing and I am now probably stuck with this machine due to being over a month that I have had it and we were away for most of this time over Christmas. Would not recommend.
We have had versions of this machine including the previous model for many years. However about 12 months ago we got this new model. Within weeks the descale light came on so we went through the cleaning process a couple of times, but that didn’t fix it. So after speaking to Nespresso, They advised to reset the machine, but it just came back on. We let it go, but a month or so later the milk stopped working properly. It would just splutter. After a fair bit of complaining Harvey Norman reluctantly agreed to replace it. Only 3 weeks later the ne...w machine had the same problem. So went back to HN, but they didn’t help, spoke to Nespresso and they replaced the machine. Now 4 weeks later our third machine in 1 year is doing the same thing. Clearly there is a problem with this model.
I was very happy with my machine. Always made best coffees. Machine was used daily and frequently throughout the day with no dramas at all. Eady to use and clean as well.
So easy and so tasty
I was unsure about the milk container and the hygiene of it. After speaking with a staff member I was completely converted. It makes awesome coffee and self cleans too.
Love having nice coffee every morning!
It is easy to use. We use it daily, coffee are always nice. Not really like the design of the milk frosted compartment as i found it is very hard to clean especially inside rhe tube. Overall it is a very good coffee machine.
Purchased in April 2017.
Place of Milk
The machine was so good and practical but you need to clean the place of milk each time you use it because milk can rot in it otherwise everything is ok
Purchased in January 2016.
The reviewer stated that an incentive was offered for this review
- Lattissima Touch EN550B (Black)
- Verified purchase
Absolutely magnificent!!! So simple to use and easy to clean! The capsules are eco friendly and can be recycled. There is a huge range of coffee to choose from with Nespresso and they are always doing great deals! There are 6 coffee auto options to select from on the machine, suiting all different cup sizes. On the milk component you can adjust the desired froth from low to high. The milk dispenser is fantastic as this just pulls out and you can stow away any unused milk in the fridge! The support staff from Nespresso are wonderful altho...ugh I would love to see them add a hot chocolate to their pods. The downloadable app is perfect making ordering nice and simple! They offer super quick free postage as well!!! Warning to coffee lovers so hard not to have any more than 4 a day!!! Lol
Well our machine broke down after six weeks, Delonghi wouldn’t, replace it because we are over the forth week. Sent it back to get repaired and it was returned and still doesn’t work. After a number of phone calls they still won’t replace and it’s going back again to be fixed again. It won’t be replaced because we didn’t buy it direct from Delonghi. Their customer service people are like programmed dummies when we called back to say hey it been repaired by you and still not working service people went into dummy mode and wanted us to go it the cleaning mode. Bloody hopeless !!!!!
Pretty and very functional
This coffee machine is very functional and produces the same results every time I use it. I would highly recommend it, I use LOR capsules instead of Nespresso in it and I buy them from Coles. I can not review it highly enough, it is perfect and the capsules are good quality and not even one ruptured so far.
Great multi use coffee maker
This is the best multipurpose appliance I have ever used! To begin with, it's easy to use, use one side or the other. I normally program my carafe side the night before so my coffee is ready in the morning. It's easy enough with this machine. I have not tried to program the single brew side, but I am sure it works well. My only negative, which probably won't bother most coffee drinkers is that the coffee comes out too hot. I usually place two ice cubes in my cup when I pour my morning joe. But that's just me, most people like it hot.
Love this machine and the consistency of pods
This is a very good machine and coffee is consistent thanks to the pods that are used I started to buy LOR brand as I cannot make it every time to buy Nespresso pods. It came it very easy to make coffee and nothing to stuff around with, the milk makes it also great and can warm the milk or froth the milk depending on the whisks that you are using.
Helps make every morning great!
I have long been a huge fan of Nespresso - I have a vertuoline at home and an original line at my office. I have always used the aerocinno to foam milk for a cappucino, so this model adds a pretty amazing new feature of autmatically frothing (with steam) the milk. It works amazingly. Truly is one touch of a button to have a perfectly made cap, latte, or just a cup of steam milk (or foamy milk as my 2 year old likes to say). The output is the perfect temperature, the milk is perfectly frothed, and (since it is using nespresso pods) the taste is exceptional.
- Lattissima Touch EN550B (Black)
- Verified purchase
So I was not convinced we needed a coffee machine but was persuaded to purchase this one. The best part is the removable milk container which you keep in the fridge. Just get it out when you need it. The only thing is that you need to remember to move the spout out to point into your cup. Forget to do this and you get milk all over the floor : (
The only other disadvantage is that you may not be able to tolerate instant coffee ever ever again!
Love the fact you can use it just for milk - the kids add some cocoa to a mug then fill it up...
- Lattissima Touch EN550B (Black)
- Verified purchase
DeLONGI not so LONGI!
We have a Nespresso DeLonghi Lattissima Plus Capsule now for four years and enjoyed the coffee as the easy way the machine made the coffee with milk. After 4 years of faithful operations the machine broke down and needed fixing. As the repair people only provided a simple machine without the milk that we so like with our coffee, we purchased a new machined, the Nespresso DeLonghi Lattissima Touch.
A couple weeks later we received our original Nespresso DeLonghi Lattissima back fixed and we put it away for 'emergencies' and for our Wedding An...niversary where we would use both machines to make coffee for our guests ... except, before it go to that the espresso DeLonghi Lattissima Touch failed, less than a month after purchase. Harvey Norman Chadstone exchanged the machine for us, THREE DAYS AGO and the new machine is now also faulty! Coincident or are we doing something wrong? Well, we like our coffee 'just so' and have been making our coffee 'just so' for the past 4 years with the original machine. We make the coffee 'just so' with the new machine. No different, exactly the same as with the original machine.
Easy, clean coffee Machine
We had a normal espresso machine for years, but we got sick of the mess that went with having one. We also do not like to drink instant coffee. The Lattissima gives as all convenience of instant coffee with the great espresso taste we like. Highly recommend getting this coffee machine.
Great coffee machine!
I Purchased this coffee machine for my partner to encourage him to make his coffee rather than spending money every morning on takeaway coffee. The result... he loves it! I personally don't drink coffee, but the hot chocolate is excellent. This Nespresso machine is easy to clean and looks relatively stylish. Fantastic product!
Cannot live with my coffee!!
This would have to be my purchase of the year. I have had other nespresso machine before including the model before this one. The new Touch is fantastic, so easy to use. Does a great job and always makes the best cup of coffee. My next purchase would be the Nespresso Lattissimia Professional. But will wait till this one dies first.
Not bad, decent machine.
So easy to use, use immediately it is taken from the box. Coffee delivered is always to the same high Nestle quality and quantity. After a bit of googling was finally able to work out what each button meant, instructions are quiet basic. as this machine has more options some explaining of what means what would have been good.
Good Coffees and easy to use but I also found that they are not hot enough, at least to my liking, fits with many different capsules so variety is not a problem. Cleaning is easy especially the milk frother. Would highly recommend for this price and is a quality machine.
Questions & Answers
Does the milk jug come with the machine?
I have a orange light coming up on my milk button is this common and how do I fix it I want coffee again ??
Do a descale with with water only then shut down. Wait for a while then start up again and hopefully problem solved.
Or maybe you have soft water as machine defaults to hard water.
To change hardness.
Begin with the machine turned off
To set the water hardness to Soft water
Now hold down the Latte Macchiato button while powering your machine on
Once done, Now the orange descaling indicator light should come off.
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