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DeLonghi Lattissima Touch EN550W (White) has been discontinued and replaced by Nespresso Lattissima Touch EN560.
2DeLonghi Lattissima Touch EN550W (White)

DeLonghi Lattissima Touch EN550W (White)

 VerifiedMPN: EN550W
2DeLonghi Lattissima Touch EN550W (White)
3.3

28 reviews

Positive vs Negative
61%10%29%
Product is used ?
  • Daily
  •  · 
  • Weekly
  •  · 
  • Rarely
Build Quality
3.0
Value for Money
2.2
Ease of Use
3.8
Cleaning & Maintenance
3.5
Noise Level
3.0
Consistency ?
3.8
Milk Frothing ?
2.8
  • Thumbnail
Marilyn R
Marilyn RNSW4 posts
  EN550W

Purchased Dec 2015. Only used a few times, water not pumping. Placed the machine in original box after wasting $500. Read some negative reviews about the same issue & decided to contact Nespresso in 2023. Followed a lengthy video call to problem solve the issue. Outcome; Nespresso advised, if the machine was found to be a factory internal fault,… Read more

Nespresso would pay costs. I sent the machine to the authorised repair centre & was advised that the fault was an internal control board fault. I contacted Nespresso to advise the quote for repairs & was advised to call De Longhi, contacted De Longhi and they advised to contact Nespresso. Nespresso have noted on file they would cover the costs if the fault was a factory internal fault, now they have withdrawn any responsibility for there product fault. Would not trust nor recommend Nespresso, very poor deceptive customer service.

DeLonghi
DeLonghi    

Hello Marilyn, Thank you for taking the time to share… Read more (+1 reply)

kerrys
kerrysQLD2 posts
  EN550W
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency

Extremely disappointing – Coffee machine works well, coffee is not hot enough. However have had to change the machine twice as the milk frother has just stopped working within 1 month of getting each machine. Now have to make the decision if we get our money back and get a different machine or try a third machine (to then have the same issues). After spending $500 on a coffee machine I would have expected it to last longer than one month :( Show details

Bettyboop
BettyboopWA4 posts
  EN550W
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Consistency
Milk Frothing

Disappointed with life expectancy of machine! – Bought this machine late 2016 for my Sunday afternoon coffee fix until this past weekend when the machine didn’t want to pull the milk from the container. Ran through the maintenance program and after no change, called Nespresso. Very friendly and helpful specialist decided I needed a new milk tube which arrived today in the post. Sadly no change… Read more

however so I called Nespresso again. After a further factory reset and water hardness adjustment, the specialist diagnosed the problem being the pump. My machine is out of warranty but after 4 years of light use (Weekends only two coffees) and following the maintenance program, I’m a bit disappointed that I’m up for buying a new $500 machine (which to be fair Nespresso has offered me an out of warranty discount on) or send it off for repair at my expense. This means approx $120 a year for a machine is really expensive! Might as well buy a cheaper machine throw away and use their capsules.

Lorraine
LorraineNSW3 posts
  EN550W
Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing

Extremely disappointed with the new machine and Delonghi – After having the previous model that exceeded all my expectations, I purchased the new model. What a disappointment, it was constantly asking to be descaled and the milk would not froth and would only ooze steam. This machine was maintained exactly to manufacturers specifications. Delonghi were contacted and we were given instructions which we… Read more

completed and did not work. When we called back we were hung up on. Extremely poor service. Took machine back to the Good Guys where the machine was purchased and it had to be sent for a repair which takes 2 weeks. Not good enough for a new machine.

Karen P
Karen PVIC10 posts
  EN550W

New to Coffee Drinking and this was the best purchase! – When I had my first child at 34 I never realised what tired really was. I never drank coffee previously as I couldn't stand the taste. I decided one day after only a mere 2 hours sleep I needed something to pick me up so I decided to try a coffee. I hated it at first but I kept going because it was helping keep me alert. Fast forward a few weeks… Read more

and I decided I wanted a Pod machine to help make the process faster and easier so I started looking at machines. I was going to go with one from Aldi but decided I wanted this to last a bit longer than the one at work was lasting so found myself looking at this one.

I went to Nespresso and they showed me the one they had on display and I knew I wanted this one, it also had great reviews online.

I went to The Good Guys and got it for cheaper than Nespresso was charging

It's a great little machine, it's easy to maintain, works with any pods that fit nespresso machines, froths milk well and hot.

PRO - easy to maintain - works with pods of same size - heats well - milk frother does well - good size water tank - dishwasher safe parts

CONS no real cons for me at all.

overall very happy with this purchase and once I found pods from Woolworths that I love more than Nespresso and is so much cheaper it make running this machine more cost effective.

katrmita
katrmitaSouth Australia20 posts
  EN550W

Not hot enough – Coffee is not hot enough - just warm. Needs to be microwave for 20 sec. to heat up to acceptable level. The coffee itself is really good (Nespresso pods) All things considered, I am VERY disappointed. Only positive thing is that it is quick. Show details

M C S
M C S
  EN550W

Quality Coffee Machine – Really satisfied with the machine, makes a really nice coffee, and froths milk nicely. Easy to clean as well. Only gripe was the water tank at first came cracked, but nespresso was quick to send out a new one (so easy to deal with!) Would recommend to anyone looking for an easy to use pod machine that is simple to clean  Show details

Rosa
RosaSA5 posts
  EN550W

I am happy with this coffee machine – I love this coffee machine .so easy to use and i can make coffee quickly and drink quickly just because the temperature of the coffee is not as hot as i want it to be.Its easy to clean and looks good on the kitchen bench and I would recommend it.  Show details

Drew I
Drew IQLD3 posts
  EN550W

Third machine has died after 2 weeks – I have been through 3 of these machines. First one - DOA Second one - overheated and smoke came out of the milk frother Returned it a bought the updated version Third and updated version - milk frother started spitting water and now the machine turns off after its connected Makes a great coffee, for a couple of weeks...  Show details

Ash and Nora
Ash and Nora37 posts
  EN550W

Very Tasty and Looks Beautiful – The best things about this coffee maker is that it mixes the milk in for you and allows you to specify extra froth - which is my personal favourite. I also love that it has a self-clean function which cleans out both the milk and water points. The milk container holds around half a litre and is small enough to fit in the fridge so you don't… Read more

need to empty it out.

You can also check out our video review here: youtu.be/ABTEaiY_ZtM

Another great thing is that it supports generic coffee pods - I've only ever tried it with those cheaper coffee pods from Woolies and they tasted great especially when compared to the instant coffee I used to make.

On the negatives, it does leak a few drips for a few minutes after the coffee is made, so leaving a cup behind for collection and the self-clean is useful. It is also noisy - no more noisy than other coffee makers but it's not silent.

Susanna
Susanna
  Verified EN550W

Bellissima ! – Fantastic little machine great tasting coffee’s and the froth is so thick and creamy it’s even better than our Jura coffee machine ! It’s very easy to use and the coffee selections are great. Cleaning of the machine is very simple to do, love this little gem of a machine  Show details

Lauren S
Lauren S2 posts
  EN550W

Perfect way to start the morning! – So easy to use and clean, and I love that you can keep the milk part in the fridge to reuse the next day. Coffee tastes great, it is the perfect start to get you going in the morning. Good replacement to safe money by skipping the daily coffee shop run!  Show details

katja
katjaSA7 posts
  EN550W

Love my nespresso – Nespresso is my absolute favorite coffee and this machine? Does it really well. It's easy tp ise and has various presets to make your favorite brew, like espresso, lungo, cappuccino and macchiato. The milk container is really handy and the machine has a real stylish look as well. I bought this model to replace my old nespresso machine, which i've had for almost 10 years. Never going back to regular coffee  Show details

Capsule / Coffee Pod Machines

Find out how DeLonghi Lattissima Touch EN550W (White) compares to other Capsule / Coffee Pod Machines

Know better, choose better.

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Skye
Skye5 posts
  EN550W

Capsules are genius! – It’s stunning how many different blends of coffee are in so many different capsules! And so very easy to use! Delicious! Cleaning is so easy! Especially cleaning the container that stores the milk - it pops right off! This has been the easiest coffee machine I’ve ever had the luxury of using!  Show details

Happy mum
Happy mum5 posts
  EN550W

Amazing little machine – We love be this machine, love the simplicity and speed, coffee in the morning has never been so delicious! I put the pod in, put my cup under the spout,press a button and while I am busy doing other things my coffee is being made. Easy to clean and dishwasher proof parts, what more could you want. I love that I can do 2 -3 cups before the frother is empty, I love that you just press a button and it does all the work.  Show details

Lyndylou
LyndylouNSW10 posts
  EN550W

Great machine – The coffee is delicious, quick to make though cup sizes are smaller than i'm used to but the taste makes up for that, you can make larger coffees also, the instructions took me a while to understand, ii would suggest you tube or visiting their Retail outlet, it's easy to clean, the components at times a bit hard to dissemble but overall i love it and will never be without one  Show details

Angry Customer
Angry Customer2 posts
  EN550W

Great coffee! – I love this machine. I used to buy coffee all the time, but this saves me a lot of time and money being able to make great coffee at home. So many choices of great tasting pods. You can recycle your pods and they are easy to use. I have a cup morning and night. My friends also enjoy the coffee I make. The milk frother is automatic. Press a… Read more

button for a creamy coffee. Milk is done perfectly.

Cleaning is super easy as well. This is great if your short on time.

Taste: 5 stars, Ease of use: 5 stars, Cost effective: 5 stars.

Highly recommend. Great coffee and product. Nespresso support is great as well. You can even order your coffee pods online or via the phone.

Louise morgan
Louise morgan
  EN550W

I need help – I need help my descaling light won't stop blinking I have descaled and re descaled 3 times to stop it blinking with no avail help the machine had been working fantastic until the descaled light came on please helpi really don't know what else I can say but help I brought my machine from Harvey Norman Forster so how can you help me  Show details

Ollie
OllieWA2 posts
  EN550W

Poor performance from Nespresso don't care and still don't care – Makes a great espresso,but I like my latte ,we have had two machines now and constantly sending off to be repaired, they finally replaced the machine ,and half a dooven coffees bang the milk frothed cactus ,rang the service centre and was told to do the reset process , didn't work ,and was told that it was our problem, so in my opinion Nespresso… Read more

needs to pull up there socks ,when you spend hard earn on a product that is recommended by Harvey Norman,only to be let down.we live remote and we just can't drop in with the machine to get fixed,three to four week turn around,sorry Nespresso but you are in the three P.'s now .

Dave
DaveTAS3 posts
  EN550W

Fantastic machine – This machine is very easy and simple to use. The flavour of the coffee is just like buying one at a coffee shop but of course for a fraction of the price. Its easy to get new pods by ordering online and cleaning the machine after is simple with a touch of a button. I can't fault this machine.  Show details

L Smith
L SmithWA2 posts
  EN550W

Good machine – I really enjoy my Nespresso coffee, because there is a nice creme. Getting the right pod for your type of coffee is important. Once you've set it up it's easy, but adjusting you're machine using the instructions weren't that clear. I found a video YouTube clip was easier than the Nespresso booklet. It's easy to clean.  Show details

Usability tester
Usability testerNSW54 posts
  EN550W

Great coffee – The coffee is very good and convenient, however the capsules are expensive - too expensive and a good selection of coffee types and flavours. The coffee maker is very easy to use and easy to clean, all the bits go in the dishwasher. I am happy to recommend the coffee maker but be aware the capsules are expensive.  Show details

Capsule / Coffee Pod Machines

Find out how DeLonghi Lattissima Touch EN550W (White) compares to other Capsule / Coffee Pod Machines

Know better, choose better.

Compare all
Chuckie
Chuckie
  EN550W

Tried others, but this one is perfect for me – This coffee machine has changed my world, so easy to clean and makes the perfect cup of coffee. I love milk in my coffee and this one has the option of putting milk into the coffee as it makes it, so it comes out piping hot. I use 2 capsules for that extra strength and bigger cup, but it is a very nice drop. Definitely happy with my purchase  Show details

Brown
Brown
  EN550W

Don't waste your time or money – We purchased our machine last year and it was working fine (although we hardly used it) then as I started using more frequently this year (which was only once a day for a few weeks) the taste changed dramatically to an unexplanable bitter/undrinkable taste. I then descaled as they state to find it still had the same problem. I then rang Nespresso… Read more

who seemed really helpful, returned it to get it looked at, sent back and was told there was nothing wrong with it. This is where big problems started. Nespresso would not return calls after promising me time and time again they would - this literally went on for 2 months - not one person called me back. Every time I called I would be left on hold forever, have to go through the details again and be promised a 'manager' would call me back. In the end the only way to get someone to speak to me was get consumer affairs involved. I was then told by Nespresso to send it back again to which it came back yet again with the same problem. Again nothing is happening, this is still an ongoing dispute (it has now been 3 months) and I don't see any light at the end of the tunnel. From reading other reviews it seems to be an ongoing problem with this machine and I highly advise consumers to be very careful purchasing these machines.

romy
romyNSW2 posts
  EN550W

Froth comes out lukewarm – The espresso coming out of this machine is perfect but the milk froth is lukewarm. Unfortunately if you make Cappucino there is more Milk than Coffee so you end up with a Cappucino that is overall lukewarm. It's quite disappointing. As a Manual Coffee machine user I've learnt that the final temperature of Cappucino is pretty much defined by the the Froth Temperature (has to be 65degrees or a little more).

Antonia R
Antonia R2 posts
  EN550W

Easy to customise – A small mishap with the 1st machine that simply didn't work and was straight out of the box. No problem was exchanged for a new machine via Myer and Nespresso with no difficult questions asked. The exchanged new machine I have had for 6months and it has worked well from day 1. I love this machine and so do all my guests. I have customised my… Read more

machine to give me a long coffee with smaller amounts of milk. Short black and ristretto are well made and the temp is correct for coffee. The machine is made in Italy which surprised me because most delonghi appliances are made outside the EU. The Nespresso brand coffee pods that I select are superior to any generic brand pods from the supermarket. I recycle the pods and reccommend that everyone does this. My only negatives are the drips from both the coffee spout and milk spout .... annoying but I sponge it down.

David D
David DNSW15 posts
  EN550W

Would be perfect if the coffee was hotter – The taste is determined by the pods you select. There are a number of non-brand pods available that are Nespresso compatible, so be sure to try them until you find the perfect brew for your buds. You will find these at, but not limited to Woolworths and Coles. The machine is extremely easy to use. Only complaint I have it that it makes coffee that… Read more

needs to be consumed almost immediately, it will be cool within 5 mins if you are a slow casual sipper. For me, I personally like to sip my coffee over 10 to 15 mins, not rush it down like a luke warm beverage. They should have included a milk warming frother that heated the milk better. The best milk temperature for Caffe Latte or Cappuccino is between 60 C and 70 C. This machine is well short of achieving this.

Jac
Jac
  EN550W

Very Happy With My Purchase, Excellent Performance And Easy To Use – Great machine, good coffee and easy to use and clean. Great service from Nespresso, capsules are a little expensive but quality is high. Phone assistance is available 24/7 but unlike my last machine the Maestria, I haven't needed to use the assistance line at all. It is worth calling when you buy to program your favourite coffee setting in the machine.

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