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Reviews

Review distribution

5 star
159
4 star
30
3 star
15
2 star
14
1 star
40

Darren Weavell

Darren WeavellWestern District, VIC

Satisfied

published

The site supervisor Paul did a fantastic job, he kept us informed the whole way through and dealt with any issues as they surfaced making it very easy for us.
Overall the quality was good.
No issues pre built, during the build and post build.
Final cost was as expected and was very happy overall.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateAugust 2019
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Very happy with our Dennis home.

published

Our building experience with Dennis was straight forward & went really well. We had great communication with our Site Supervisor, & he kept us informed along the way with many details. We were happy with the workmanship, & the end result found us in a home that we are very happy with. The design we chose was perfect for our block & Dennis was receptive to a few ideas that we wanted to make this design suit us even more (some other companies were not as flexible to ideas that were important to us). If we built again, we would stay with Dennis, & would recommend this company to others.

Customer Service
Site Admin
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateJune 2019
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Maddy R.

Maddy R.Central Highlands and Goldfields, VIC

Our beautiful Dennis family home

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateAugust 2019
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1 comment
Dennis Family Homes
DFH T.Dennis Family Homes
CLJ

CLJGreater Melbourne (Outer), VIC

  • Verified customer

My family & I love our Dennis Family Home built with Cheryl from Waratah!

published

Start to finish we were lucky to have our wonderful sales consultant Cheryl from Waratah guide us through our new home build.
From the estimate through to contract stage, we were given a very honest and thorough sale from our consultant who helped us with many of our questions as first home buyers.
We had no issues throughout the build with our wonderful site supervisor at the time and now years later leaving my family & I very satisfied with DFH.
We always recommend DFH especially Cheryl to our family & friends as they build quality new homes.
The process can be daunting but with our wonderful consultant, she made the build process a very enjoyable experience for our family.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
See all answers
1 comment
Dennis Family Homes
DFH T.Dennis Family Homes

LoLo M

LoLo MGreater Melbourne (Outer), VIC

  • Verified customer

Gagan Singh is not just a consultant, he is family!

published

We first met Gagan in 2015 when we built our first property. Now we are in the process of constructing our second investment property, and it was a no brainer to seek Gagan's services again. Gagan is very meticulous, has excellent customer service and his expertise in building/construction is exceptional.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StageMid-Construction
Construction End DateApril 2019
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1 comment
Dennis Family Homes
DFH T.Dennis Family Homes

Latte

LatteDocklands

  • Verified customer

Very Satisfied and happy with the home

published

The build quality is very great.To be really specific, the brick work and the floor work is amazing.Right from the word go our sales consultant Mr Kannan has been very helpful which made it really easy for us finalise things appropriately.His suggestions and timely responses helped us decide on things faster.the construction time and the finish were never comprimised.Being our first home, it was really important for us to have an amazing consultant like Kannan who helped us with every minute detail.
Greatly recommend Dennis to anyone looking for a perfect home!
I loved the experience so much that, I referred 5 friends of mine all of who are building with Dennis!

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateJuly 2019
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2 comments
Dennis Family Homes
DFH T.Dennis Family Homes
Latte
Latte

Thanks to you all!


A great finish!!

published
Customer Service
Transparency
Build StagePost-Construction
Construction End DateOctober 2019
See all answers
1 comment
Dennis Family Homes
DFH T.Dennis Family Homes

Jane S.

Jane S.Gippsland, VIC

Enjoyable and professional service

published

My consultant Louise was friendly, knowledgeable and always willing to go above and beyond my request to make my first solo build with Dennis Family Homes as smooth and hassle free as possible. Once the building process started I was continually updated by my supervisor. Love my new home and would recommend Dennis Family Homes for a quality home and value for money.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateMay 2018
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1 comment
Dennis Family Homes
DFH T.Dennis Family Homes

The reviewer stated that an incentive was offered for this review

IainK

IainKGreater Melbourne (Outer), VIC

Knock down Rebuild with DFH

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateOctober 2019
See all answers
1 comment
Dennis Family Homes
DFH T.Dennis Family Homes

Very pleased with end result

published

This is the second time I have built with Dennis Family Homes, the process from initial consultation to final handover was well handled. Cannot fault service from my consultant, supervisor or team in Geelong office. We are extremely pleased with the quality of our new home and highly recommend them!

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateSeptember 2019
See all answers
1 comment
Dennis Family Homes
DFH T.Dennis Family Homes

Dave

DaveCentral Highlands and Goldfields, VIC

  • 2 reviews
  • 1 like

Beautifully built house

published

We are please with all the services provided from start to finish. From doing our plans and choosing our colors to the day we moved in. We have had to have a couple of thing replaced but the guys are on to it. The cost was a little over our budget but we added a lot of extras

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateSeptember 2019
See all answers
1 comment
Dennis Family Homes
DFH T.Dennis Family Homes

Fantastic Builders

published

We built with Dennis Family Homes because of the great reputation they have in our area, their professionalism from start to finish was spot on. Our sales consultant David was extremely knowledgeable and helpful, going above and beyond to help us build our dream home. I couldn't recommend Dennis Family Homes any higher for the quality of their homes and value for money.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateApril 2019
See all answers
1 comment
Dennis Family Homes
DFH T.Dennis Family Homes

Mark

MarkCentral Highlands and Goldfields, VIC

A great and enjoyable experience

published

My house was managed extremely well, there were no troubles at all
Very happy with the quality of the build and workmanship
I was very satisfied with how quickly a permit issue that arose was taken care of by the team
Final cost of the build was spot on with the estimated cost

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateSeptember 2019
See all answers
1 comment
Dennis Family Homes
DFH T.Dennis Family Homes

Imran

ImranGreater Melbourne (Outer), VIC

Happy customer

published

Enjoying our new home very happy. From the beginning of the process meeting with Cheryl Jennings she was very helpful & informative. Followed me through the process of building our dream home. Andrew helped us with making decisions with the colours of our home which we were very grateful for. Kane our Supervisor is the best went above & beyond to help us build our home. Thank you to everyone involved.

Build StagePost-Construction
Construction End DateAugust 2019
1 comment
Dennis Family Homes
DFH T.Dennis Family Homes
Anthony

AnthonyGreater Melbourne (Outer), VIC

Disaster !

published

We have an engineers report who advised that Dennis Family Homes used the wrong soil test to construct our home. Now the house has major problems with brickwork cracking and splits opening up. Dennis has done some cheap patching but won't finish the major work and ignore my calls! AVOID

Customer Service
Transparency
Build StagePost-Construction
Construction End DateOctober 2010
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  • Verified customer

SO FAR SO GOOD!

published
Customer Service
Timeliness
Transparency
Build StagePre-Construction
See all answers
1 comment
Dennis Family Homes
DFH T.Dennis Family Homes

Janet and Kevin

Janet and KevinMurray Region, NSW

An amazing house delivered on time by an amazing team of professionals

published

The build was managed to an excellent standard by the entire team at the Wodonga office. The workmanship was first rate. The Company handled all issues (albeit minor) promptly and to my satisfaction. Costs were as contracted and as expected. Great Management by the site manager and area supervisor. The entire team went out of their way to keep us informed. All inquiries during the build were handled with the utmost courtesy. We always felt we were in safe hands. This is our second Dennis Family Home and we could not be happier with the effort by the entire team.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateOctober 2019
See all answers
1 comment
Dennis Family Homes
DFH T.Dennis Family Homes

Prateek Ghosh

Prateek GhoshGreater Melbourne (Outer), VIC

  • Verified customer

Great sales and build experience

published

Setting the expectations right, constant followups, always willing to provide information, great flexibility with products and upgrades amazing product information and customer service skills
Good built quality, floor supervisors were very thorough and available to answer questions.
Cost effective build, could have been a touch cheaper. Overall good experience. Will build again.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateJuly 2017
See all answers
1 comment
Dennis Family Homes
DFH T.Dennis Family Homes

David

DavidSouthwest, VIC

Coulndn't be happier with Dennis Family Homes

published

We have built with Dennis Family Homes three times now, the consultant went out his way to help us and made the process very easy. Our site supervisor was fantastic during the builds, everything ran so smoothly.
I highly recommend Dennis Family Homes, you can't beat them for quality and value.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateFebruary 2015
See all answers
1 comment
Dennis Family Homes
DFH T.Dennis Family Homes

bill b.

bill b.Gippsland, VIC

  • Verified customer

Great company to build with

published

The team at Warragul Are fantastic and have recommended them to everyone I know who's looking to build, the house was completed on time and in budget and if I had any questions at all Louise And Alice we're always happy to help, the work quality was perfect and the supervisor Dean was great to work with! 10/10 for the people at Dennis family homes

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateSeptember 2017
See all answers
1 comment
Dennis Family Homes
DFH T.Dennis Family Homes

Page 1 of 13

Questions & Answers

Martin Peter Claver M.

Martin Peter Claver M.asked

Hello,

We built with dennis family, initially satisfied. But, after just 2 years in the house the shower grout were cracking and the caulk in the niche is peeling off. May i please ask if there is any warranty for these issues?

1 answer
Dennis Family Homes
DFH T.Dennis Family Homes

Hi Martin,

Thank you for bringing this to our attention. We aim to deliver the highest quality homes and would really appreciate the opportunity to be able to follow this up for you.

Can you please provide us with your job number, full name and preferred contact detail?

Thanks - Alex


Roy C.

Roy C.asked

How long they take to complete the single storey house?

1 answer

They told us 6months from commencement of build & that was exactly how long it took. They commenced at the end of February & we took handover at the end of August.


Mick

Mickasked

Hello everyone, I am a husband, father and a hard working factory worker, like most people just trying to be happy and make ends meet. One thing I thought would be the greatest dream a family could wish for was to buy a new house to call home, and also something to leave our only child...we are 50+ first time parents who both left it too late. Well back to the main reason for writing this..the dream home we really thought we were buying and were constantly guaranteed we were from the people of Dennis Family Homes has turned out to be cracking in a lot of areas of our home,especially the front which is sinking and pulling the house down causing the cracks. I have contacted Dennis FAMILY HOMES over a dozen times in over 4 years, when they finally decide to answer one of our Emails or calls they tell us the same story they have a look take pictures then say they need to send engineers to come over and see what is happening and why our home is sinking. The engineers come usually up to a month later, do measurements and say they will talk with Dennis FAMILY HOMES and they will get back to us...it never happens and so it starts again. Now our warranty is almost over and we do not know what to do...I have contacted this review site for help before and l guess I did it wrong by being angry, upset and sad and the reviews were not of good taste to some, but now we please ask for help and if anyone knows what we could do to get our home fixed by Dennis FAMILY HOMES. We are not well off only one working parent and 1 child just starting high school. Please anyone who may have had similar problems with their home give us some advice please. Mick..Piont Cook Vic.

No answers

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