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Desired Living Physical Store

Desired Living Physical Store

4.2 from 38 reviews · View Statistics
See the Best Furniture Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Desired Living

Reviews

4.2
38 reviews
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April H.
April H.Mid North Coast, NSW

Would not recommend this company

published

I ordered a lounge in May l received it 3 months later and the colour is not quite right, it is slightly mottled instead of a solid colour but l am so sick of dealing with this company l have just kept it. This company never returns calls, or answer emails. l even had to phone to find out when final payment should be made and was advised l was a week late and that they had sent an email which they hadn’t it was just another lie. I am still waiting for 3 metres of extra vinyl which l paid for and have been feed continual lies about when it will arrive.
Stay away. There are better companies here in Australia

Product Quality
3/5
Customer Service
1/5

Great advice and down to earth

published

We bought the new Fina model on recommendation from Jim . Very glad we took his advice because it looks great in our family room and it has all the tech features that a modern couch should have . We are one grateful customer !!!

Product Quality
5/5
Customer Service
5/5

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0.0
(1,234)

Positive Experience and happy with our Wiggum

published

Great experience.
Family and I are enjoying every moment in our new Wiggum recliner - have sent friends too.
Great service from helpful staff at Campbellfield and delivered almost 2 weeks earlIer than quoted.
One happy customer !

Product Quality
5/5
Customer Service
5/5
Oscar N.
Oscar N.Sydney, NSW
  • 2 reviews

good options

published

I was a bit overwhelmed with all the choices and options I could do for the sofa I had purchased but thankfully the staff at the store were very helpful and guided me well. My leather sofa set arrived over the weekend and I am very happy with it.

Product Quality
5/5
Customer Service
5/5
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Amazing craftsmanship

published

ordered a europa chesterfield set from Jim in sydney, he was very professional and gave me excellent advice on colour choices for my man cave. The leather on the sofa is smooth and looks 101%. You just earned yourselves a loyal customer desired living.

Product Quality
5/5
Customer Service
5/5
Anita g.
Anita g.Sydney, NSW
  • 3 reviews
  • 1 like

A long drive but worth it

published

took me an hour to get to the store, wish it was closer to the west. But so happy I took the effort, I found a great 3 seater recliner in stock. It has been delivered and to my surprise they put a free cleaning kit for my lounge. THANK YOU

Product Quality
5/5
Customer Service
5/5
laylamae4u
laylamae4uHunter Region, NSW

Beautiful and comfortable

published

A big thankyou to Desired Living and the staff in sydney. The leather recliners arrived today and are amazing. I am sitting on them right now and these reclienerss are very comfortable. The shop in Sydney had a good range on display and Jim or Jason in the store was very professional and helped a lot. I am satisfied with the lounge desired living have provided.

Product Quality
5/5
Customer Service
5/5
Seth y.
Seth y.
  • 2 reviews
  • 1 like

Happy

published

Beautiful lounge i just got. Good colours recommended by guy in shop. Please with comfort. I will buy from here again should I need more lounges. I have my eye on some recliners I saw im shop.

Product Quality
5/5
Customer Service
5/5

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0.0
(1,234)
Roger Salcoodo
Roger SalcoodoSydney, NSW
  • 5 reviews
  • 1 like

GREAT VALUE

published

Moved house, needed two sets a corner lounge and recliner set. Very surprised how these guys could modify the size of the lounge. Good selection of colours, I remember it taking my hours to decide. Lounge arrived last week and recliners today. Happy with both lounges, would have liked more updates while the sofa was being made.

Product Quality
5/5
Customer Service
4/5
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Amisha P.
Amisha P.Perth, WA

Sofa not delivered, its been 5 months now, not responding my email or call- they tell lie all the time

published
Customer Service
1/5
Incentivised Review No
Store LocationMelbourne

Great service - courier attention to detail can improve

published

Thanks guys for delivering us a wonderful looking couch. Your service is excellent from the start and I would not hesitate to recommend you. However please use better couriers . I understand that they may not be directly related to your business however impression matters ! We would have been happy to pay them extra to remove the existing couches but they didn’t even acknowledge our request. Otherwise it would have been a perfect experience from us .

Product Quality
5/5
Incentivised Review No

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0.0
(1,234)

Excellent

published

I have been using Desired Living for many of my clients design projects and now receiving a lounge I had purchased for myself today and i must praise them and Jim in particular for always providing excellent customer service and accommodating for what each of my clients required for their projects. I always touch base with my clients to enquire of the quality of the lounges which I always hear nothing but good things. I recommend the chesterfield range which was what I bought myself

Product Quality
5/5
Customer Service
5/5
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Wonderful service - despite working through the shutdown period

published

We are pleasantly surprised by our purchase. The colours match our walls perfectly . I must say you have one of the widest colour range we have seen from any retailer ! Delivery was ok - Courier moved the sofas to our living room but would be nice if they also unpacked. The product definitely makes up for it!

Product Quality
5/5
Customer Service
5/5
Atul
AtulGreater Melbourne (Outer), VIC
  • 2 reviews
  • 4 likes

UNDESIRED LIVING

published
Product Quality
1/5
Customer Service
1/5

Very happy

published

Purchased as a gift for my sister as she is finally moving out of home, me and my sister went to the chatswood store and Joe was very helpful and customised the sofa just how my sister wanted it. we got it now and its great quality, very comfortable and looks great. the colour is matte black

Product Quality
5/5
Customer Service
5/5
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Desired Living Physical Store

Details

Compare both Desired Living
CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Living and Sofas
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