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Direct Couriers

Direct Couriers

4.1 from 45 reviews

See the Best Couriers in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
31
4 star
4
3 star
0
2 star
2
1 star
8

Wouldn't use anyone else!

published

Love these guys - always very helpful! It's the first time I've really had to use couriers and I found it much more challenging than I was expecting, but they make it easy! Very reliable and helpful.

Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Mick-mp P

Mick-mp PMetropolitan Adelaide, SA

  • 4 reviews
  • 3 likes

parcel

published

parcel was thrown over my front fence today by the Mega courier driver and left in the rain , because the driver was to lazy to come to my front door , when I was home all bloody day , that just shows just how bloody lazy these courier drivers are, the driver was from megasaver delivery service

Sender or ReceiverReceiver
Delivery TimeNever Collected
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
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Castle Trophies

Castle TrophiesCastle Hill

Reliable, Helpful & Friendly

published

excellent reliable delivery service. Hany, our regular delivery guy here in Castle Hill, not only can you almost set your watch on his delivery time, Hany is always very pleasant and extremely helpful, unlike most other delivery drivers from other companies these days.

Sender or ReceiverReceiver
  • Verified customer

Outstanding job at short notice

published

Just a quick thank you for the outstanding assistance provided on job no. 2083 on Friday, 30/11. Sam & everyone else involved were able to pick up late Friday at very short notice and get delivered same day, for which I am most appreciative. I’ve already told a couple of friends in the industry of this, as the least I can do for a job very well done.

Sender or ReceiverSender

Eddie

Eddie

  • 3 reviews
  • 1 like

Fast service

published

I ordered 2 office desks on ebay. And I am in Newcastle, which usually takes few more days to delivery. Cant believe that they literally get my item delivered within 48 hours

Sender or ReceiverReceiver

Christine

Christine

  • 2 reviews
  • Verified customer

We love direct couriers, always fabulous service - thank you!

published
Sender or ReceiverSender

Save your time and money with anyone else

published

After reading some of the reviews I think there may be a few employees writing these reviews. I called to have a delivery done, not only did it arrive late (2 days) but the driver who deliver the item was one of the rudest individuals that I have ever met. (basically threw my parcel and language that was used was disgusting, when I asked if he could leave the parcel in a particular spot). Well that was until I called to complain about the lateness and the lack of professionalism of the driver, well the operator that I spoke to had a care factor of zero. I will never use this company again and will spend the money on quality in future.

Sender or ReceiverReceiver

Great service, reliable drivers

published

Extremely happy with the staff and drivers at Direct Couriers in Perth. Very comforting to know our clients freight is in goods hands when we are in Brisbane and have to put our trust in a company on the other side of the country.
We have never had a problem and deliveries are always completed when requested.
We are just about to start using Direct Couriers in Brisbane for our clients also.

Sender or ReceiverSender
Tashun

TashunPerth

  • 4 reviews
  • 1 like

Awesome service!!!

published

Fantastic service from this company delivering a big Christmas purchase! Updated text messages with estimated arrival! Awesome compared to others that just give a 5 hour estimate!! Highly recommend them!

Sender or ReceiverReceiver
FiFi

FiFiMelbourne

Excellent Service by DIrect Courier

published

Excellent service provided to me by Direct Courier. Had ordered a Christmas gift online and in two days was delivered to me. From the customer service staff member to the courier delivery person, the whole process was fast and smooth. Big shout out to Maria for all her help and assistance over the phone.

Sender or ReceiverReceiver

Tee

TeeMetropolitan Adelaide, SA

  • 12 reviews
  • 5 likes

Happy with service provided.

published

I am very happy with the service provided. Same day delivery was on time, tracking information was informative. What more can I ask for.

Sender or ReceiverReceiver

Manny

MannyMALAGA

Best thing I ever did for my business is to call Direct Couriers!

published

I received outstanding customer service right from the start when I called Direct Couriers and continue to do so. Deliveries are picked up on time every time! The driver is professional clean and friendly and delivers my orders in a fast and efficient manner! I cant tell you how much you will save! Stop getting ripped off by courier services and get a quote from Direct Couriers!

I will continue to use their services for my business requirements on a weekly basis.

Sender or ReceiverSender

OSALENS

OSALENSSydney

  • 3 reviews
  • Verified customer

Ordered a triple express did not even deliver

published

Ordered a triple express point to point delivery assume it would be delivered to my suprise my customer rang to say did not receive Chased with CS driver did not get there on time-muted point as my CX stayed until 6.30pm.
Absolutely no pro-activeness by customer service or driver to inform us of non delivery.
Not reliable if it needs to get there.
Was finally delivered on Saturday after contacting the after hours CS-Thanks [name removed]

Sender or ReceiverSender

Direct Couriers Perth - 5 star service at all times, at all levels of the business.

published

Unbelievable service and representation in a very cutthroat industry.
Clear and concise communications, speedy delivery times, competitive pricing and the ability to deliver on service promises.
Online job booking portal, job tracking, email POD & daily summary reports are great for customers to be able to self manage there account.

Sender or ReceiverSender
Dave

Dave

  • 2 reviews
  • 3 likes

What are you guys doing everyday cos deliver items isn't one of them

published

How long do you take my parcel is a hour and ten minutes away from my house were i ordered it all it says is was picked up and updated at 7pm on the 7th of August why is my parcel being touched at night this should all be done Durring the day so...the tracking number says it has not even bin scanned yet!!?!

I BET I WON'T EVEN GET IT THE COURIER PROBABLY IS GONNA LEAVE IT AT MY FRONT DOOR TO BE STOLEN

Sender or ReceiverReceiver
  • Verified customer

Delivered one business day early with 10 minutes notices date, Left with no authority to leave

published

Tracking information was supplied however the parcel arrived a day early and the notification it was coming was sent 20 minutes before delivery - giving no time to ensure attendance for the delivery.

The parcel was left unattended without authority to leave and an unknown signature was recorded.
From the tracking website
Delivery ETA17 Jul 2017

14 Jul 2017 2:23 pm
Your parcel is on-board for delivery

14 Jul 2017 2:48 pm
Your parcel has been delivered. Signed for by: ROSS

Sender or ReceiverReceiver

very impressed

published

great tracking mesges sent all steps of the way
received item within 3 hrs and tax invoice was sent straight after booking

Sender or ReceiverSender

Consistant Great Service

published

Drivers always attend looking Happy and well presented. Jobs are delivered in good condition as required. If any delays due to high volumes, always receive updates from Fleet Control.

Sender or ReceiverReceiver

Vijay

VijayPerth

Uselss and arrogant

published

I called up and spoke to reception that I want to start my driver contractor courier business with Direct Couriers so can I speak to the concern person. Receptionist said if you dont have a vehicle then he wont speak to you. I said I am willing to buy so just need some info what sort of vehicle you would look for she again said no he wont speak to unless you have the vehicle. we wont give you this info you have to shop around. I found this is very bad attitude of a receptionist and the concern person if he treats inquiries like that. I wonder how they would be treating their clients. Never seen such a arrogant conversation or treatment with any other organization.

Sender or ReceiverOther

Jean

Jean

  • 14 reviews
  • 8 likes

Tried to deliver on the wrong day

published

Ordered some donuts as a gift through Krispy Kreme and Direct Couriers were the delivery company. The order was for 16/12 but they tried to deliver it today 15/12. I received SMS notification from Direct Couriers that it was delivered, and then a follow up saying it was on its way so I told the recipient to look out for it. The package didn't arrive so I called Direct Couriers to follow up. After providing details they asked 'what company I was from' and then said I had to talk directly with Krispy Kreme who blamed them. No communication about the error, no apologies nothing. I had to spend all morning calling. The number on their website is also for NSW and they couldn't even transfer me to speak to someone about a QLD order.

Sender or ReceiverSender

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