Dirt2Tidy

We used Dirt2Tidy for an end-of-lease clean. They were easy to deal with and were flexible with our rushed timing. They performed both a clean and a pest control service. While I didn't see the end product, the property manager was happy with the cleanliness, but required additional work to address the pests. This was resolved between the manager and Dirt2Tidy, so I was satisfied with the end result. Show details ·  1

I used this company for an Airbnb turnover clean and Ashish was assigned to our property. We usually live in the home but decided to list it on Airbnb while we were travelling overseas. Unfortunately, we weren’t able to inspect the property immediately after the clean. Shortly after, we received a low cleanliness rating from our guests. When we… Read more

contacted them, they confirmed the property had not been cleaned properly.

On top of this, we were charged an additional $45 for laundry services, despite the sheets clearly not being washed. There were no wrinkles and no detergent smell—they smelled exactly like the new sheets we had on hand.

We cleaned the property ourselves for several hours prior to our first guest and had no issues, despite not being professionals. Based on this experience, I would not recommend using this company.

Highly recommended Dirt2Tidy ! My house was a complete disaster at the end of my lease and they did such an amazing job ! Definitely recommend them for end of lease cleaning ! Show reply

Would highly recommend Dirt2Tidy. Our move-out clean was the best we have ever had. The team was timely, quick, polite, and made the rental shine. Could not have been done better, and we appreciated their clear communication. I wouldn't look further for your next move-out clean. They are affordable in the current market, and they offer a wide… Read more ·  1

range of services to meet any management company's needs. They even downloaded the handover requirements before arrival. Hope this was helpful.

Fast, friendly and reliable service. The work undertaken was faultless and my real estate was so impressed with the tasks done, they wanted the companys details to pass on to future tenants. One VERY happy client :) Show reply

Extremely Unprofessional and Unreliable – Avoid DIRT2TIDY I had an incredibly frustrating experience with DIRT2TIDY. Initially, I called and described my house over the phone, and they emailed me a quote without seeing the property. I repeatedly asked if someone needed to inspect the site, especially since I have very large windows. They insisted… Read more

it wasn’t necessary but agreed to an appointment.

I waited 30 minutes past the scheduled time with no update. When I called, I was told the appointment had been cancelled—without any notice to me. I again stressed the importance of a site inspection to avoid surprises. She then said someone could come in the afternoon. I said I wouldn’t be home but they were welcome to walk around the property, and she agreed.

After that, I never heard from them. I emailed to cancel and explained that I found the service very unprofessional. She responded saying the quote would remain the same even after the inspection—which clearly hadn’t been done.

Later, I decided to go ahead with a smaller job (just bathrooms and windows). I told them how many of each, got a new quote, and booked it in. On the day of the clean, I was told the worker had car trouble and it was rescheduled for the next day.

When the worker finally arrived, I was told the company had made an error in the quote. I reminded them that they had supposedly inspected the site already. Eventually, they admitted they had not done the inspection and had lied. They then increased the price by over $400—completely unreasonable and dishonest.

DIRT2TIDY is disorganized, unreliable, and unprofessional. I would not recommend them to anyone. Steer clear.

They where 45min late and then demanded cash before start. Then said I need to give them 100 extra cash to do the house . Didnt wipe benches really did nothing ask for receipt and didn’t receive . When called them they said it’s clean . Wife ended up doing there job cause she didn’t want them back. Wouldn’t recommend to anyone

2 hours late with no notification for end of lease clean. Mopped the dirty floor without vacuuming. Total waste of time. Every taske was half done. I had to redo everything.

We used Dirt2Tidy for the end-of-lease clean for our rental property. While I thought the clean was thorough, our landlord didn't like the quality of their carpet cleaning. Our landlord also found it challenging to schedule a time for the cleaner to return for a follow-up visit. In particular they found it hard to get through via phone, the… Read more

cleaner cancelled the first scheduled time, and then the cleaner arrived late to the second scheduled appointment time.

I recently used Dirty2Tidy for an end-of-lease clean, and they did an excellent job. The team was professional, and incredibly thorough. Every surface, from carpets to kitchen appliances, was left spotless, and they even managed to remove some stubborn stains I thought were permanent. The real estate agent had no complaints during the final… Read more ·  1

inspection, which made the bond refund process smooth and stress-free. Their pricing was reasonable for the quality of work. I’d definitely recommend their services to anyone moving out and needing a reliable cleaning service.

The vacate clean was excellent, particularly as the house was very dirty. They were meticulous with their work and went to great lengths to ensure everything was done thoroughly. I was able to receive all my bond back because of their great job. Glenn Kallaroo Show reply

DO NOT USE THIS COMPANY!! After nearly paying $900 and having to get them to return on 3 separate occasions the house still wasn’t clean, wasn’t even touched, what a joke of a company, PATHETIC

Disgraceful attempt at cleaning - very unprofessional with no idea on how to clean – Do not use in Pimpama area: Our outgoing tenants booked them and paid in advance in cash at their insistence. Then extra was paid to do the outside windows. When we went to do our Exit it was as if a child had been given a dirty cloth and told to clean the cupboard doors and windows. Disgusting attempt at cleaning, you could barely see out the… Read more

windows for the smears, shower screen still dirty, kitchen sink dirty, stove top smeared with dirty cloth. The Unit was cleaner before they started! Zero pride in their work or attention to detail. They were called back and made a time of 10 am but changed to 3 pm and turned up at 5 pm. The Owner let them in as living next door and went back to check and advised us a brand new dining table delivered the day before, had been badly scratched when they took the windows out to clean on the table. The cleaners denied it and the Owner told them to leave before more damage was done.

Absolutely recommended – Professional and kind and absolutely recommend this service. My apartment was fully cleaned at the end of our lease, it felt like new. Thank you Show 2 replies

Satisfied Customer – I'm satisfied with the service provided. After the initial clean, the real estate agent noticed a number of details that needed to be addressed. The crew however promptly went back the next day and solved around 80% of these issues, which was acceptable to the agent. Reasonable pricing as well. Show reply

Thorough and efficient – Rang on a Thursday in a hurry to get all our downstairs windows cleaned on Monday morning as we were going away Friday morning and coming back Sunday night, and had guests coming to stay from Monday midday. They offered to come for free on Thursday afternoon to do a visual check, rocked up on time then sent me through the quote shortly after. Came… Read more ·  2

on Monday again right on time, and were very thorough with the windows, including going back to check them during their time and doing another spot check/clean as well which was very impressive, something we haven't seen from any other cleaner we've used in the past. It was a hot day, and we had a lot of window/glass to clean - which they advised would take around 3 hours. Had it all done and were gone before our guests arrived at midday. Very impressed and will use them again.

Very poor experience due to no show – Not happy very minimal communication. Waited at property from time according to confirmation email. No one showed up for end of lease clean. Contacted company when they opened. Another man [Name Removed] called back very rude. Not recommended at all.

Would not hire - Breakes – I hired the company to carry out an end of lease clean, the clean seemed to be to the rental agency's standards minus the carpet clean as I was required to hire another company to reclean. The communication is hard due to the lack of English of the cleaners and the office staff I spoke with. A window and the front security door were both damaged… Read more

in the clean and the process to have these fixed was onerous. First the cleaners denied breaking the front door even though they provided the pop rivet heads that came off the hinges. Given their small size, these would have been lost if the door had already been broken prior to their work, thankfully I took photos of them re-attaching the gas strut they had also removed. The professionalism was also lacking as when they did finally replace the door they went to the property and I was advised by the rental agency they requested the new tenants tools to complete the work. They carried out the clean on 23/10/24 and replacement of the door and window were finalised 6/11/24. Given it was a cleaning service I did not think I would need to be so thorough in having evidence of the state of the external house. I would advise if you hire this company to make sure you have this.

Given all the trouble I went through with an end of lease clean I have also been contacted several times by the company from both private and mobile numbers to give them a review. Unsure why they would want one from me given how it all played out. All in all not worth the money and stress.

Vacate clean – Very swift response to request for urgent vacate clean. Excellent punctuality and very professional- would highly recommend. Thanks Alan and Florian! Show 2 replies

Fantastic move in clean! – Alam & Leo did a fantastic job on our move in clean, the clean went above and beyond what we were expecting and they were very reasonably priced. Show 2 replies

Overall, it was okay – Mirrors in the bathrooms weren't cleaned properly. The ensuite shower could have been cleaner and I knew the carpet werent' perfect but thought they would come up better they did. Show reply

Awesome cleaners – Alam and David were impeccable and so friendly! Everything is spotless and I’m extremely happy with their service. Would absolutely hire them again for a tenant clean or even spot cleans. :) Show 2 replies

Great clean – We hired Rawinder from Dirt2tidy and he done a fantastic job. Full end of lease clean including balcony, carpets, mattresses and oven. Arrived on time and spent the entire day making sure it was perfect. All for a very good price. Show 2 replies