Dodo NBN 250/25 (Home Superfast)

I’ve had a really good experience with Dodo NBN. The connection has been reliable with consistent speeds for streaming, working from home and everyday browsing. On the few occasions I’ve needed to contact customer service, the team has been friendly, patient and quick to resolve my questions. The setup process was straightforward, and overall the… Read more

service has been great value for money. I’d happily recommend Dodo to anyone looking for a reliable internet provider with excellent customer support.

Dodo has upgraded and supplied all goods needed in a fast and reliable manner. The NBN has been excellent and I would gladly recommend. DODO to my friends, family, and colleagues. Well done Dodo. Your wonderful

I actually using the WiFi service at home. My family using the dodo operator since so long and they recommended that to me as well. I experienced the same and it really fast and works well.

Excellent service at a good price. I have been with them for two years and highly recommend. Show details

Probably the worst nbn service and even worse IT support and worst of all their customer service team. They made me change modem twice, I brought expensive modems as part of their troubleshooting strategy. Had speed as low as 4mbps and the IT guy… Read more

said it is due to 8 outdoor cameras (normal Ring cameras not CCTV) so have installed?? seriously? There IT team doesn't even know that how the system works. I have had many days when I had no internet at all and after few phone calls I discovered that it was planned updates in the background which they didn't tell us about but I lost a whole day work due to no internet. Many days the youtube on TV doesn't even load due to poor speed and their excuse is because your modem is in the garage (who doesn't ?especially new builds, that's where they put the NBN box). Many apps on the phone like whatsapp doesn't work because they have known issue they are dealing with yet no acknowledgement. I tried to cancel many times but their account retention team begged me to stay and promised me a better service but a month later still terrible service. I have invested a lot of time energy and money in this now in past 2 months but Now when I complained and asked to speak to the manager, Firstly they said someone will call/email you to discuss but nothing so far.

I finally understand why they’re called Dodo. Like the bird, their internet seems to have gone extinct. At this point, I’m convinced the company wasn’t named after the bird for branding purposes,it was a warning. If you’re looking for an internet provider that teaches mindfulness, Dodo is unbeatable. Every time the internet drops out, I get the… Read more

chance to reconnect… with nature.

Streaming a movie? Great idea. You’ll have plenty of time to make popcorn, eat it, wash the bowl, and question your life choices before the buffering ends.

The connection appears briefly, waddles around for a bit, then disappears without warning. Every time I think it’s back, it’s just another false sighting.

To be fair, Dodo has helped me reduce my screen time dramatically, mostly because I can’t get online.

Five stars for improving my work/life balance.

DISCLAIMER: I’ve got to give credit where it’s due. Jokes about the name aside, Dodo has actually been a pleasant surprise. The setup was quick and straightforward.

I’ve been with Dodo for quite a while now and currently use both their NBN internet and energy services. Overall, I’ve had a positive experience. The main reason I stayed with Dodo is the value for money. Their prices have been competitive, especially when bundling multiple services together, and the internet speed has been consistent for… Read more

everything my family needs, including 4K streaming, online gaming, and video calls.

Like most providers, there have been a couple of occasions where I needed to contact customer support. While I did have to wait a little longer than I’d hoped, the staff were friendly and managed to resolve my issues without any hassle.

The online account is easy to use, and I like being able to manage my bills and services in one place. The bills are generally clear, and I’ve found the service to be reliable over the long term.

No provider is perfect, but based on my own experience, Dodo has offered a good balance between price, reliability, and customer service. If you’re looking for an affordable provider and don’t want to pay premium prices, I think Dodo is definitely worth considering.

Terrible experience! Signed up online and had not heard from them. Called up and spent 2.5hrs on the phone to then be told we needed to buy a cable and call back. Called back and then found out DESPITE HOURS ON WEBSITE STATING THEY ARE OPEN LATE.. they were closed. Went a day without internet and called back the next day, staff was rude and told… Read more

me he’d put me onto technical support… was on hold for 2hrs.. I’m betting they were closed and old mate didn’t want to help! Ended up jumping on the chat and told my nbn was not connected at our address.. which is NOT TRUE since we were using another provider and have been for 3 years since we got connected back then. Told them to cancel my plan.. which they didn’t do and I called Aussie broadband and was connected straight away. I had to follow up 4 seperate times as they kept saying my plan was cancelled over the phone it was not done. Really cr#p experience and TERRIBLE SERVICE. LANGUAGE BARRIER WITH STAFF OVER PHONE IS A REAL ISSUE. Got an email today… 3 weeks after this ordeal saying they closed my case and have finally cancelled my plan that I never even started or used. I hope they don’t have the audacity to charge me so will keep an eye on my account

Since changing to Dodo, the internet has been fast and efficient. Dodo's customer service has been good and have a little to no problems since we changed to Dodo. We have found the experience easy and the service reliable. No complaints at all. Happy to remain a Dodo customer for the future.

Always good speeds…. Or above…. The only place that offers this speed for this price that I have found with actual service. Have been with Dodo now for years, even though I review prices occasionally. Keep it up Dodo

Since I’ve switched to DoDo internet we have fantastic service and more than enough internet for our house of 6 Adults never drops out unlike our previous internet with a different provider so happy and very good value for money no issues for us Thanks DODO

I have no issues with dodo service, i want to cancel the home phone but still no help. Pricing of my bill seems to be rising ,not by much but enough so might be time to compare .

This is hands down THE worst ‘super fast’ internet I’ve ever had the displeasure of enduring. Trying to speak to someone to help us get to the bottom of why the service is slower than my grandmas funeral march is impossible. Since subscribing to Dodo my time per week of watching that spinning thingy say ‘loading’ has increased 200 fold. Agony. Don’t do it.

It can be fast when watch and game online the only fown side the model blow up only been old had to push matter to get discount on new one sent out then had go without for internet for a week till was delivered but all set up and working till next time problem happenes

My experience with DODO is exceptional and I have had no problems with the internet speed, connectivity or communications with customer service whatsoever. I am a single mum, working three job’s and an Internet service that supports and understands the struggles of paying bills, is one that doesn’t cut you off after one reminder. DODO always… Read more

allows ample time and gives me 2 to 3 reminders. I can happily say I have never had to have experienced any kind of cut-off and I truly appreciate that, so thank you.

I've had a great experience with Dodo Internet. The service has been reliable from day one, and I honestly can't remember a single time my internet has gone down. The biggest surprise was how smooth the moving process was. When I moved house, their support team made transferring my connection quick and hassle-free, and I was back online at my new… Read more

place in no time.

Reliable service, helpful support, and an easy relocation process. I'd happily recommend Dodo to anyone looking for a dependable internet provider.

The internet with Dodo is reliable and fast. In the many years of being with Dodo, our internet has overall been very reliable. We’ve experienced a pretty decent dropout during a storm, and Dodo was very quick with their response, and was incredibly supportive along the way and compensated for the downtime. Our typical speeds actually exceed what we pay for slightly most of the time. Highly recommend Dodo’s internet plan.

I have been a dodo customer for 10yrs plus I have had top tier customer service the entire time, I have changed homes multiple times and they have always had me reconnected and sorted not just fast but effortlessly and pricing has always been competitive and affordable

When choosing my Wifi connection a few months ago, I was looking for 3 things: Fast, Reliable, and Affordable. Dodo was the only company that hit all those requirements. Between myself and my housemates, we require strong and steady connection for work, uni, gaming and streaming and we have encountered no issues thus far. We highly recommend Dodo!

After being with multiple providers previously and thinking they were all the same, we have been with Dodo for years now. I’ve never had long waits on hold to talk to someone with Dodo and any issues have always been easily resolved. We have consistently had better internet reliability and speed than our neighbour and have finally convinced him to use Dodo now too. We honestly couldn’t be happier.

Having been with Dodo for close to 2 decades, always trouble free, with what little support I've ever needed dealt with efficiently & fully, I would very highly recommend Dodo to anyone as a great provider company - have compared, without ever needing to switch to others, away from who I feel is alrrady the best, for many, many years now. Nothing… Read more

to gain, plenty to lose, I'll be staying while ever I'm well looked after as I have always been, by Dodo.

I have used DODO NBN at my last 2 rentals houses and worked really well, very reliable. Transferring to my new house worked seamlessly and on time with no issues. Would recommend.

Great for the most part! We’ve had a few issues with our devices sometimes disconnecting for no reason while others stay online but a quick check of the nbn line sorted it out. Like the app, customer service is easy and straight forward. Am going to continue to use when I move.

I love my Dodo Internet so much that I’ve had it over 20 years. Recently moved, they were amazing. The only thing I would like is a loyalty discount. Never had an issue with Dodo in the past. Any issues ended up being related to the Telstra as provider of the physical cables,but that was years ago.