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Domaine Homes
4.8 from 269 reviews · View Statistics

Reviews

  • Build Stage
  • Customer Service
    4.9 (197)
  • Site Admin
    4.5 (80)
  • Timeliness
    4.7 (100)
  • Structural Integrity
    4.5 (39)
  • Plumbing & Waterproofing
    4.3 (36)
  • Electrical & Lighting
    4.3 (37)
  • Flooring
    4.2 (34)
  • Transparency
    4.8 (161)
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Naveed Siddiqui

Naveed SiddiquiSydney, NSW

Domaine Homes

published

Excellent pre-sales and support. My House is under construction and I cannot complain about anything right now. The reason of selecting Domaine are their floor plans and customization options that are not easily available from any other builder. Another good thing is that there are no hidden surprises when it comes to comparing the tender to the final build contract.

Customer Service
Site Admin
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Timothy Y.

Timothy Y.Sydney Surrounds, NSW

Reliable and Comfortable Experience for a First Time Home Builder

published
Customer Service
Transparency
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Jelena

Jelena South East Queensland, QLD

Amazing customer service

published

Working with Nick was an absolute pleasure. He is very professional, knowledgeable, friendly and accommodating. His communication skills are excellent. He made sure we were within our budget but still got what we truly wanted. He really went above and beyond made for a very satisfying experience in achieving the goal we sought!

Customer Service
Incentivised ReviewNo
Build StagePre-Construction
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Jesse N.

Jesse N.Sydney, NSW

Excellent Sales And Pre-construction Process

published

Domaine offer a wide range of house designs that will suit a range of needs such as building on a narrow block like ours.
The sales team was great, they were honest about the value of different upgrades so it was easier to make decisions on how to spend our money.
Our final contract price actually ended up being cheaper than our initial estimate.
The contract presentation was fantastic and all questions were able to be answered.
The colour studio reduced the stress and made selecting all the visual elements of our home much easier.
Post contract our consultation has been great answering questions and providing regular updates.
Council approval and the first stages of construction have begun much quicker than I was anticipating.

Customer Service
Site Admin
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Amazing Experience from first time home Builder!!

published

Our experience has been a very positive with Domain Homes Warnervale. I have not gone to any other builders site, it was our luck that the first home builders we walked through was such an amazing experience. When talking to Jason about home building, his responses mades us go and finalise the deal with him, as he was very helpful in choosing the necessary add-on on our soon to be property. We highly recommend Jason Hatz, Domain Homes, Warnervale as he is the best customer service representative.

Incentivised ReviewNo
Build StagePre-Construction

Awesome customer service

published

With looking at all the housing companies we were drawn to domaine homes straight away with design and layout. After contacting Jason Hatz at Warnervale he was approachable and very explanatory in all aspects. Being our forever home and first time buyers we wanted to be clear on everything and no question was too dumb or a bother to him. We went through the display home numerous times to make sure we were prepared for everything to run smoothly. Jason never once made us feel unwelcome which was extremely helpful along the way especially with 2 boisterous boys in tow.

Customer Service
Incentivised ReviewNo
Build StagePre-Construction
Jovy G.

Jovy G.Sydney, NSW

Impressive start

published

We are currently on pre-construction stage of our first home and the decision to build with Domaine was an easy one as Michael was just great to deal with. Michael managed our expectations well, was open and transparent. He made calls to ensure of the timelines before we went through with the sales. Our questions were answered clearly. Highly recommended!

Customer Service
Timeliness
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Excellent Service to Pre Build

published

Currently in Prebuild. My sales consultant in Kallina was absolutely amazing, his attention to detail was top notch - he even remembered things I had forgotten. My next customer consultant after handover also couldnt do enough. All Sales consultant have been incredibly helpful, taking several calls from me on the one day at times and telling me it was never a hassle to find out on things I wanted checked.
I shopped my plan 24 SQM with other builders in the area and found Domaine was definitely the best value for money. Have consulted other customers who have been incredibly happy with their build. Can't wait until mine starts!

Customer Service
Site Admin
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Peter C

Peter CSouth East Queensland, QLD

  • 6 reviews
  • 4 likes

Exceptional Service...

published
Customer Service
Timeliness
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Domaine Homes - How Customers are treated

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Customer Service
Site Admin
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Pre-Construction-Excellent Service

published

After looking for an investment property, we have found DomaineHomes as easy to deal with. Jason Hatz from Warnervale has supported us all the way through. He has been very patient with us answering all the questions we had. As this is our first build, he has thought us all the way through from choosing the design till the process of the build. We just experienced possibly the very best customer service of all time. We are very impressed how the team systematically explained to us the colour selection process. They patiently guided, advised, presented us different options and most importantly, ensured that we are happy with our decisions. Excited with this journey!

Customer Service
Incentivised ReviewNo
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Gail

GailSydney, NSW

  • 2 reviews

Great experience!

published
Customer Service
Incentivised ReviewNo
Build StagePre-Construction

Amazing experience so far! Couldn’t fault it.

published

Domaine has been so efficient. We did not expect to start the construction until next year however they were able to start it this year late November. During the process, we were consistently updated with all of the details and we’re constantly updated with how much longer we had left until we would get each approval. Now that we’ve started the build, the site manager is constantly updates us via phone call of each progress even though we have a portal and emails to view this on. That communication has been so amazing and honestly could not fault every level of service we’ve received since the start of the journey!

Customer Service
Site Admin
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AaronB

AaronBSydney Surrounds, NSW

Pre-construction, New home

published

Dealing with Jason Hatz - Warnervale, has been pleasant experience - Very approachable, walked us through some do's and don'ts as we are first home buyers/builders, the sales knowledge helped make decisions easier. Would recommend anyone looking at building with Domaine to deal with Jason.
Contract signing and colour selection at head office was also good experience, staff have a lot of product knowledge which is helpful.
The final contract cost was higher than originally estimated, this was mostly impacted by our land sloping, which also the team at Domaine were able to change the floorplan to have a split level design.
So far so good, just waiting for construction to commence and will review again.

Customer Service
Incentivised ReviewNo
Build StagePre-Construction

Really Fantastic experience so far

published
Customer Service
Site Admin
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Beth

BethSydney, NSW

  • 2 reviews

Amazing service!

published

Our experience with domaine has been nothing but amazing. From helping us work out a home that would fit on our block, to the small details of personalising and reserving a spot in the parking lot for us. Our consultant during the processes of picking our home and working out the details and extras we wanted was friendly, helpful and very encouraging of the whole process. Domaine have been amazing both in options and affordability, meaning we could upgrade different aspects of our home without breaking our budget.

It’s been a great experience organising and finalising our build, now we just can’t wait to be in our new home!!

Customer Service
Timeliness
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DJS

DJSSydney, NSW

Pre construction - New build at Box Hill

published

We would like to express our thanks and appreciation especially to Michael and Taylor who made this journey so pleasant and joyful so far till the contract sign off. If we were to sign the contract, it would be only because of them and so thankful for that.

We hope and looking for the same experience throughout our building process until completion and also even after that.

Customer Service
Incentivised ReviewNo
Build StagePre-Construction
SMK

SMKNew South Wales

Pre construction- New build at Warnervale

published

Couldnt fault the service provided by Jason Hatz at Warnervale. Super friendly, patient and knowledgeable. And, he seemed to actually care if he got our business. The pre build process has so far been very smooth, the consultants at head office were also very friendly, patient, approachable and knowledgeable. The build prices were the most competitive of all we looked at, and we have ended up with much more house then we thought we could ever afford!

Customer Service
Site Admin
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Shweta B.

Shweta B.Sydney, NSW

Honesty & Transparency from Pawan Dhillon from Parklea Display

published

We are building an investment home and Pawan has offered us really honest and transparent advise right from the beginning. He helped us to determine which house design will be perfectly suitable for us and right inclusions for investment without going over the budget. Also provided great customer service throughout the process. Would definitely recommend Pawan and Domaine Homes to anyone want to build a new home.

Customer Service
Transparency
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MKGers

MKGersHunter Region, NSW

Beautiful homes and amazing staff!

published
Customer Service
Incentivised ReviewNo
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Questions & Answers

Marvin

Marvinasked

Domaine Homes

Hi,

I had the same experience as in this review https://www.productreview.com.au/reviews/d397375a-9470-424d-b95b-3e04119eb49f. I've cancelled the build (before actual tender is given to me) and moved to a different builder. I would like to ask you to please consider refunding the deposit that I paid. Would greatly appreciate if anyone can contact me as soon as possible. Michael is not responding to my email. I would like to sort this out with you guys before I file a complain to NSW Fair Trading.

Thanks. Waiting for your response.
Marvin

No answers
Krish V.

Krish V.asked

Domaine Homes

Hi,

Do DomaineHomes charge any Land excess and Marketing fee for house and land packages?

No answers
Salman

Salmanasked

Domaine Homes

Hi There,
I saw one of your adv a couple of weeks ago mentioning that one can own a home by paying rent.
Kindly clarify as I am very much interested in it & have the relevant deposit for owning a home.
Thanks & best regards
Salman / 0449945700

No answers

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