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Domaine Homes
NSW, Baulkham Hills, QLD, LoganholmeReviewer Photos & Videos
Naveed SiddiquiSydney, NSW
- Domaine Homes NSW, Baulkham Hills
- Verified customer
Domaine Homes
Excellent pre-sales and support. My House is under construction and I cannot complain about anything right now. The reason of selecting Domaine are their floor plans and customization options that are not easily available from any other builder. Another good thing is that there are no hidden surprises when it comes to comparing the tender to the final build contract.
Timothy Y.Sydney Surrounds, NSW
- Domaine Homes
- Verified customer
Reliable and Comfortable Experience for a First Time Home Builder
Choosing a builder for the first time can be a daunting process as there are many to choose from. However Domaine Homes was the first builders I went too and after checking other builders prices, Domaine had a very affordable and wide range of houses for my block of land, which was quite narrow.
From the start everything was pretty new to me, so it was a bit nerve wracking, but I was very lucky to have met Jason the sales consultant at Warnervale. The first time I walked in, he greeted me with exceptional customer service that felt like setti...
Read moreng afoot into a family dinner. He was able to give clear and informative information about the processes in building/buying a house while also tailoring to the budget I had all in a comfortable and professional manner. Furthermore, Jason was very patient and friendly in the time I was choosing the designs as I had to go back and forth many times giving me plenty of time to decide what I liked the most and if it could work. However, we eventually got to through and I am exceedingly happy with the final price and design of the home. While also very grateful to Jason for putting up with with me throughout this exciting but also nervous journey.Jelena South East Queensland, QLD
- Domaine Homes
- Verified customer
Amazing customer service
Working with Nick was an absolute pleasure. He is very professional, knowledgeable, friendly and accommodating. His communication skills are excellent. He made sure we were within our budget but still got what we truly wanted. He really went above and beyond made for a very satisfying experience in achieving the goal we sought!
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Jesse N.Sydney, NSW
- Domaine Homes NSW, Baulkham Hills
- Verified customer
Excellent Sales And Pre-construction Process
Domaine offer a wide range of house designs that will suit a range of needs such as building on a narrow block like ours.
The sales team was great, they were honest about the value of different upgrades so it was easier to make decisions on how to spend our money.
Our final contract price actually ended up being cheaper than our initial estimate.
The contract presentation was fantastic and all questions were able to be answered.
The colour studio reduced the stress and made selecting all the visual elements of our home much easier.
Post contract our consultation has been great answering questions and providing regular updates.
Council approval and the first stages of construction have begun much quicker than I was anticipating.
- Domaine Homes NSW, Baulkham Hills
- Verified customer
Amazing Experience from first time home Builder!!
Our experience has been a very positive with Domain Homes Warnervale. I have not gone to any other builders site, it was our luck that the first home builders we walked through was such an amazing experience. When talking to Jason about home building, his responses mades us go and finalise the deal with him, as he was very helpful in choosing the necessary add-on on our soon to be property. We highly recommend Jason Hatz, Domain Homes, Warnervale as he is the best customer service representative.
- Domaine Homes
- Verified customer
Awesome customer service
With looking at all the housing companies we were drawn to domaine homes straight away with design and layout. After contacting Jason Hatz at Warnervale he was approachable and very explanatory in all aspects. Being our forever home and first time buyers we wanted to be clear on everything and no question was too dumb or a bother to him. We went through the display home numerous times to make sure we were prepared for everything to run smoothly. Jason never once made us feel unwelcome which was extremely helpful along the way especially with 2 boisterous boys in tow.
Jovy G.Sydney, NSW
- Domaine Homes
- Verified customer
Impressive start
We are currently on pre-construction stage of our first home and the decision to build with Domaine was an easy one as Michael was just great to deal with. Michael managed our expectations well, was open and transparent. He made calls to ensure of the timelines before we went through with the sales. Our questions were answered clearly. Highly recommended!
TaraTaraAU
- Domaine Homes
- Verified customer
Excellent Service to Pre Build
Currently in Prebuild. My sales consultant in Kallina was absolutely amazing, his attention to detail was top notch - he even remembered things I had forgotten. My next customer consultant after handover also couldnt do enough. All Sales consultant have been incredibly helpful, taking several calls from me on the one day at times and telling me it was never a hassle to find out on things I wanted checked.
I shopped my plan 24 SQM with other builders in the area and found Domaine was definitely the best value for money. Have consulted other customers who have been incredibly happy with their build. Can't wait until mine starts!
Peter CSouth East Queensland, QLD
- 6 reviews
- 4 likes
- Domaine Homes QLD, Loganholme
- Verified customer
Exceptional Service...
I plan to build a new family home and had been comparing 4 companies. After originally selecting one company and paying the initial deposit, site cost just kept escalating (long story) so we went back to the drawing board and started the process from the beginning once more.
It was by accident, I stumbled across Domaine Homes in South Brisbane whilst I was looking at my remaining companies display home options. I had a discussion with “Nick” who went out of his way to provide me with information relating to building a new home.
Nick is a credi...
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- Domaine Homes NSW, Baulkham Hills
- Verified customer
Domaine Homes - How Customers are treated
Our experience with Domaine Homes was pathetic.
First of all, we never had plans to go with Domaine as the initial deal was not so good, but one of their consultant called us several times to say he could better any deal we could get and we took a chance. He provided us with an initial quote and also were ready to downsize the house from 29 to 28 sqrs even though the other vendor promised us a bigger house due to some of the inclusions. We discussed on the quote many times and he clearly mentioned to us that the price will remain the same as w...
Read moree have factored in the maximum site costs for the lot and every possible things we can that might increase the price. He also mentioned that the management is aware of this so there will be no changes. The sales consultant had multiple rounds of going back to his managers before giving us the max site costs. We also shared the quote we received from another vendor after the Sales Consultant said that he will talk to the operations manager to get the best deal if we were to provide him with the original tender and we agreed. The quote from the previous vendor clearly shows the site costs associated. The maximum site costs that Domaine allocates no matter what the land type will be was $25K, but now they have come back with an additional site cost of $30K on top of the $20K they already charged. Our previous vendor has also clearly mentioned that there is no bush fire cost associated with the quote as there are no bushes but Domaine homes have factored many costs and above is an example. The worst part was the reply from the their Manager and its clearly evident how they treat their customers. She accidentally included us in her email that she sent to her staff talking completely negative about the customers. Request you to please stay away from this builder.- Domaine Homes NSW, Baulkham Hills
- Verified customer
Pre-Construction-Excellent Service
After looking for an investment property, we have found DomaineHomes as easy to deal with. Jason Hatz from Warnervale has supported us all the way through. He has been very patient with us answering all the questions we had. As this is our first build, he has thought us all the way through from choosing the design till the process of the build. We just experienced possibly the very best customer service of all time. We are very impressed how the team systematically explained to us the colour selection process. They patiently guided, advised, presented us different options and most importantly, ensured that we are happy with our decisions. Excited with this journey!
GailSydney, NSW
- 2 reviews
- Domaine Homes NSW, Baulkham Hills
- Verified customer
Great experience!
As a first time home owner, Domaine Homes has been so far an enjoyable journey and experience to go through.
I have previously written a review on my first part of my home with Domaine Homes so I take the opportunity to shout out again to Pawan who has been an amazing Sales Consultant assisting with any queries post sale.
This time I would like to highlight the great work done by Domaine/Clarendon Finance Brokers Lepa and Kathleen who have been absolutely amazing throughout the process, going in detail with a game plan best suited to my fi...
Read morenancial needs and situation and answering all queries or doubts I had. The finance process was all stress free for me thanks to Lepa and Kathleen, they were on top of things, responsive and communicating any updates, ensuring settlement within timeframe. I cannot thank them enough for their professionalism and expertise. I feel absolutely grateful for their work and would have no doubt to recommend them to anyone. I would also like to thank Cara who has been great as well in this process and keeping me up to date with everything. Can't wait to start building and have my home soon.- Domaine Homes
- Verified customer
Amazing experience so far! Couldn’t fault it.
Domaine has been so efficient. We did not expect to start the construction until next year however they were able to start it this year late November. During the process, we were consistently updated with all of the details and we’re constantly updated with how much longer we had left until we would get each approval. Now that we’ve started the build, the site manager is constantly updates us via phone call of each progress even though we have a portal and emails to view this on. That communication has been so amazing and honestly could not fault every level of service we’ve received since the start of the journey!
AaronBSydney Surrounds, NSW
- Domaine Homes NSW, Baulkham Hills
- Verified customer
Pre-construction, New home
Dealing with Jason Hatz - Warnervale, has been pleasant experience - Very approachable, walked us through some do's and don'ts as we are first home buyers/builders, the sales knowledge helped make decisions easier. Would recommend anyone looking at building with Domaine to deal with Jason.
Contract signing and colour selection at head office was also good experience, staff have a lot of product knowledge which is helpful.
The final contract cost was higher than originally estimated, this was mostly impacted by our land sloping, which also the team at Domaine were able to change the floorplan to have a split level design.
So far so good, just waiting for construction to commence and will review again.
- Domaine Homes
- Verified customer
Really Fantastic experience so far
Domaine homes from day one has been more than an experience, it has been a pleasant journey so far. Since we met Jason ,the Sales Consultant (Warnervale Display home)who has been absolutely professional, honest and always has transparent communication, very prompt answering any queries not once but many times has been splendid and been awesome in getting our confidence higher to build our home.
The whole process has been very smooth and faster, Jason made sure we were very clear about the outcomes and costs
We are still in preconstruction st...
Read moreage and the other staff involved in the main office has been very professional and friendly(to mention the staff Anela ,Siobhan and Taylor) they made sure you get the best out of the options available with them. can't wait to see the construction phase very soon. Highly recommended builders from our experience for sure...Find out how Domaine Homes compares to other Home Builders
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BethSydney, NSW
- 2 reviews
- Domaine Homes NSW, Baulkham Hills
- Verified customer
Amazing service!
Our experience with domaine has been nothing but amazing. From helping us work out a home that would fit on our block, to the small details of personalising and reserving a spot in the parking lot for us. Our consultant during the processes of picking our home and working out the details and extras we wanted was friendly, helpful and very encouraging of the whole process. Domaine have been amazing both in options and affordability, meaning we could upgrade different aspects of our home without breaking our budget.
It’s been a great experience organising and finalising our build, now we just can’t wait to be in our new home!!
DJSSydney, NSW
- Domaine Homes NSW, Baulkham Hills
- Verified customer
Pre construction - New build at Box Hill
We would like to express our thanks and appreciation especially to Michael and Taylor who made this journey so pleasant and joyful so far till the contract sign off. If we were to sign the contract, it would be only because of them and so thankful for that.
We hope and looking for the same experience throughout our building process until completion and also even after that.
SMKNew South Wales
- Domaine Homes
- Verified customer
Pre construction- New build at Warnervale
Couldnt fault the service provided by Jason Hatz at Warnervale. Super friendly, patient and knowledgeable. And, he seemed to actually care if he got our business. The pre build process has so far been very smooth, the consultants at head office were also very friendly, patient, approachable and knowledgeable. The build prices were the most competitive of all we looked at, and we have ended up with much more house then we thought we could ever afford!
Shweta B.Sydney, NSW
- Domaine Homes NSW, Baulkham Hills
- Verified customer
Honesty & Transparency from Pawan Dhillon from Parklea Display
We are building an investment home and Pawan has offered us really honest and transparent advise right from the beginning. He helped us to determine which house design will be perfectly suitable for us and right inclusions for investment without going over the budget. Also provided great customer service throughout the process. Would definitely recommend Pawan and Domaine Homes to anyone want to build a new home.
MKGersHunter Region, NSW
- Domaine Homes
- Verified customer
Beautiful homes and amazing staff!
We visited Thornton Homeworld and were overwhelmed by the selection of beautiful homes to choose from. When we walked into the Domaine display homes, we immediately felt a sense of homeliness- they were so open, practical and well maintained- and we could see ourselves and our future in that home. What really sealed the deal for us though was the customer service and the all inclusive quote. Joel was amazingly helpful and friendly (well before we actually committed to this company), always happy to answer our questions no matter how silly and i...
Read morenformed us about stuff we didn't know or think to consider. He provided us with an all inclusive quote on the day (the only company that would include site fees etc) so that there wouldn't be any unwanted surprises for us down the track. They've made this such an enjoyable experience and we can't wait to see our home completed. Cannot recommend the Domaine team at Thornton enough.Questions & Answers
Marvinasked
Hi,
I had the same experience as in this review https://www.productreview.com.au/reviews/d397375a-9470-424d-b95b-3e04119eb49f. I've cancelled the build (before actual tender is given to me) and moved to a different builder. I would like to ask you to please consider refunding the deposit that I paid. Would greatly appreciate if anyone can contact me as soon as possible. Michael is not responding to my email. I would like to sort this out with you guys before I file a complain to NSW Fair Trading.
Thanks. Waiting for your response.
Marvin
No answers
Krish V.asked
Hi,
Do DomaineHomes charge any Land excess and Marketing fee for house and land packages?
No answers
Salmanasked
Hi There,
I saw one of your adv a couple of weeks ago mentioning that one can own a home by paying rent.
Kindly clarify as I am very much interested in it & have the relevant deposit for owning a home.
Thanks & best regards
Salman / 0449945700
No answers
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