744 reviews
- Pre-Construction
- ·
- Mid-Construction
- ·
- Post-Construction
AI reviews summary
Pros
Verdict
Overall sentiment toward Domaine Homes is strongly positive, with clients frequently praising the dedicated support and clear communication provided by staff across the sales, pre-construction, and building phases. While a small subset of reviews notes frustrations regarding fixed design limitations or delays during approval stages, the majority of customers describe a smooth, well-managed building experience resulting in a high-quality finished home. Key takeaways highlight the effectiveness of the administrative and site management teams in keeping projects on track and supporting first-time builders.
I cannot recommend Domaine enough. The entire process was so easy and stress free from the beginning right through to handover day. Blake is a dream supervisor and took all the stress away leaving us feeling nothing but excitement! This was the first home for our little family and we’re so grateful it’s only had amazing memories. Thank you so much, would recommend over and over again. Show details
We had our latest home in Anambah, NSW recently built by Domaine Homes. We were very impressed by the professionalism, before and after sales and throughout the construction phase. We chose the right builder. It was worry free and received regular updates from the project manager a Hayden Berry. He was very accomodating and listened and resolved any concerns we raised during the pre hand over inspection. Show details
Our home was built by Domaine Homes, was it perfect, no, but pretty damn close to it. The build commenced & finished ahead of schedule. There were no hidden costs & the workmanship was very good. Our Senior Site Manager Stuart Henderson was brilliant. Stuart always made himself available. Stuart is knowledgeable, professional & made the whole process seamless. I would definitely build with Domaine Homes again Show details
Reviews with attachments
We have had great experience with building our home with Domaine homes. House has come out exactly as we expected, though there was a few clerical misses here and there. However, the service and support from our site supervisor Cian Howard, have downplayed those niggles. Cian has been awesome in all aspects especially with his prompt responses. Will be happy to have Cian as our site supervisor again. Show details
We have had a wonderful experience with Domaine building our first home. The process was straight forward and any issue that came up in the planning process were dealt with swiftly so as to not hold up our build. Our Site Supervisor Mat French was fantastic. We had weekly updates from him on the progress and were able to organise walk through’s… Read more
with ease. Mat was easy to speak with and answered any and all of our questions. He went above and beyond even after handover to get one final thing sorted for us. We felt confident with Mat as our supervisor that everything would be completed and to a high standard and in a reasonable time frame which made the build process so much more enjoyable. Thank you Mat
Overall, we are very happy with our experience building with Domaine Homes. The build process went relatively smoothly and we were pleased to receive the keys to our home within a reasonable timeframe. Compared with many of the other builds happening around us, Domaine Homes maintained consistent progress throughout the build, despite a few minor… Read more · 1
delays along the way.
Communication with our construction administration team was consistently good throughout the entire process. We never had to worry about our consultant getting back to us and any questions we had or documents we needed were always responded to promptly. This level of communication was maintained from start to finish, which made the whole process much easier.
A special mention to our site supervisor, Billy, who was fantastic throughout the build. He was honest, direct and approachable. Billy always made sure any issues that came up were sorted out, which gave us a lot of confidence throughout the build that things were being looked after.
Overall, we’re very happy with our new home and our experience with Domaine Homes. There were the usual minor hiccups that come with any build, but overall the process was a positive one. We would definitely consider building with Domaine Homes again and would happily recommend them to anyone looking to build.
- +2
Domaine homes doesn't muck around! Michael Bell was our supervisor. He is so efficient at his job! Our house was built in 30 weeks from start to finish with no compromise on quality! I couldn't recommend Domaine homes enough! Show details · 1
We recently completed our build with Domaine Homes and were incredibly fortunate to have Mat French as our site supervisor. From start to finish, Mat made the entire process feel smooth, organised and genuinely enjoyable. Mat’s communication was exceptional. He kept us updated every single week without fail, giving clear, detailed progress… Read more · 1
reports that always made us feel informed and confident about what was happening on site. Nothing was ever too much trouble, he answered every question with patience and clarity, and always made sure we understood the next steps.
He is thorough, hands on and genuinely invested in delivering a quality home. You can tell he takes pride in his work. His attention to detail and proactive approach meant issues were addressed before they ever became problems, which gave us huge peace of mind.
Most importantly, Mat made us feel completely at ease throughout the build. His friendly nature, professionalism and willingness to involve us in the process made the experience exciting rather than stressful. We always felt welcomed on site and reassured knowing our home was in capable hands.
We couldn’t be happier with the final result and truly credit a large part of that to Mat’s dedication and care. If you’re building with Domaine Homes, having Mat as your supervisor is a massive win.
We recently completed our house and land package with Domaine Homes, and the entire experience was outstanding from start to finish. Our journey began with Michael Depalo, who was professional, knowledgeable and a pleasure to work with. He guided us through everything from selecting the most suitable block of land to choosing the right home… Read more · 1
design and upgrade options, making what could have been an overwhelming process feel straightforward and enjoyable.
We then worked with Connie Mezzanotte, our Tender Presenter, and Anette Sheldrick, our Colour Consultant. Both were friendly, helpful and easy to communicate with throughout the process. A special thank you to Anette for her patience and willingness to accommodate our requests wherever possible.
We would also like to extend our sincere thanks to our Site Supervisor, Cian Howard. Cian provided regular weekly updates on the progress of our build and was always available to answer our questions. He was proactive in identifying and addressing any issues, maintained a high standard of workmanship throughout the build, and consistently went above and beyond to ensure everything was completed to a high standard. His professionalism, attention to detail and commitment to customer satisfaction gave us great confidence throughout the construction process.
To our delight, construction was completed earlier than expected, and communication was excellent throughout the entire journey.
We would highly recommend Domaine Homes to anyone considering building a new home. Thank you to the entire Domaine Homes team for making what is often considered a stressful experience such a positive and enjoyable one.
Domaine Homes exceeded our expectations. Their team was responsive, efficient, and incredibly helpful throughout the build and beyond. They made our dream home a reality, and we highly recommend them to anyone building Show details · 1
We are extremely happy with our experience building our Heartwood Drive home with Domain Homes. A special thank you to our building supervisor, Matt, who was exceptional throughout the entire process. Matt kept us informed every step of the way, was always professional, approachable, and quick to respond to any questions or concerns. His… Read more · 1
attention to detail and commitment to delivering a quality home made the whole building journey smooth and stress-free.
We are very happy with the finished product and couldn't be more pleased with the service we received. We highly recommend Domain Homes, and especially Matt, to anyone looking to build a new home. Thank you for making our dream home a reality.
- +1
We are very happy with Domaine Homes from start to finish. A special thank you to our Site Manager, Mathew French who kept us up to date on a regular basis. Show details · 1
We recently completed our house and land package with Domain Homes, and the entire experience exceeded our expectations. From the very beginning, our sales Consultant Maddy, was incredibly helpful and professional. He guided us through every stage of the process, from selecting the most suitable block of land to choosing the right home design and… Read more · 1
upgrade options. We made several changes to our plans along the way, and our consultant remained patient, supportive, and responsive throughout, ensuring we felt confident in every decision.
A special thank you also goes to our Site Supervisor. He provided regular weekly updates on the build progress and was always available to answer our questions. Living in Southwest Sydney and building in Maitland meant that site visits required significant travel, but Hayden was always accommodating and happy to meet with us. He was proactive in identifying and addressing any defects and ensured the build maintained a high standard of quality.
The construction was completed on time, communication was excellent throughout the process, and the final result is a home that we are extremely happy with.
We would highly recommend Domain Homes to anyone considering building a new home. Thank you to the entire Domain Homes team for making the journey such a positive experience.
Find out how Domaine Homes compares to other Project Home Builders
Know better, choose better.
I had a great experience building with Domaine Homes and I'm very happy with my new home. A special thank you to my sales consultant, Maddy Rajenthiran, who was outstanding throughout the entire process. He was knowledgeable, responsive, and always willing to help, making what can be a stressful experience feel easy and enjoyable. His… Read more · 1
professionalism and genuine care for his clients truly set him apart. We highly recommend Domaine Homes, and especially Maddy, to anyone looking to build their dream home.
OUR HANDOVER 26.03.2026 Build - Sohar23 Building our home with Domaine Homes has truely been one of the most rewarding journeys. Where it all started our very first visit at the Warnervale homeworld display homes meeting with the incredibly knowledgeable domaine homes sales consultant Ana this is where our building dreams began and she helped… Read more · 1
us create our ideal home within our budget as a father and daughter duo purchase.
To anyone who is considering building don’t hesitate do it! It was a - PROCESS - not going to sugar coat that part although with the right team of builders and customer support at Domaine homes you will be in good hands with experienced Site supervisors whom help communicate along the way which leads to less stress with rewarding outcomes and our build time was impressive being 24weeks thanks Joel & Gary our site supervisors for the workmanship and attention to detail on our build it certainly didn’t go unnoticed.
Being a Homeowner has always been a huge goal of mine (my dad exisiting owner) but building a home makes it more ELITE thanks to domaine homes and loan market our brokers
One day we hope to do it all again for our next project with domaine homes for an investment. Once again a huge thank you to the Domaine Homes team for a great year and a half of building we are now PROUD owners of a Domaine Home.
- +4
We recently completed our home build with Domaine Homes and couldn't be happier with the entire process and final result. From start to finish, the team delivered a high-quality home that we're proud to call our own. A massive shoutout goes to our site supervisor, Hayden Berry. Hayden was an absolute standout. He was professional, personable, and… Read more · 1
genuinely invested in making sure everything was done right. He communicated clearly every step of the way, was always quick to respond to questions or concerns, and proactively sorted out any issues before they became a problem.
What impressed us most was how Hayden went above and beyond to ensure we received the highest quality workmanship while keeping the build on a fast track. The project was completed in the shortest possible timeframe without ever feeling rushed or cutting corners. The attention to detail in the finishes and overall construction is outstanding. it's clear that Hayden and the Domaine team take real pride in their work which is the key reason we built our 2nd home with Domaine Homes in 2 years.
If you're considering a new home builder in NSW, that offers tremendous value for money, we highly recommend Domaine Homes. A special thanks again to Hayden for making what can be a stressful process feel smooth and enjoyable. 5 stars all the way!
We’ve just completed our build with Domaine Homes and couldn’t be happier with the entire experience. Mat French was our site supervisor and led our build, he was outstanding from start to finish. The process felt seamless, and Mat kept us informed every step of the way with regular updates and plenty of photos. He was always available to answer… Read more · 1
questions, and what really stood out was his willingness to help with advice that wasn’t necessarily part of his scope but was genuinely helpful to us as homeowners. He’s extremely knowledgeable, easy to deal with, and someone you feel confident having at the helm of such a big project. In the office, Courtney Johnston, Chelsea Caulfield and Skye Koop-Folkes were just as impressive. They were always responsive, helpful and professional. From the initial sales process with Tom and India, colour selections with Rebecca, right through to handover, the communication and support were excellent. We honestly can’t fault a single thing. For what is a major family decision, we’re very glad we partnered with Domaine Homes. The process, attention to detail and overall value for money have been fantastic, in fact the build came in under budget and ahead of schedule. If we had the opportunity, we’d happily build again with Mat and the team. Very highly recommend, 11 out of 10.
Excellent Customer Service, good co ordination, on time. The sales agent Tom did help on our intial stage to find a better plan for our home and the Building Supervisor/ Manager Jackson was excellent on site building our hone. I do recommand building with Domaie Homes as they completed quick than the expected time and handover our two storey house in 6 months. Show details · 1
Latest follow-ups
I can't begin to say how wonderful the whole process from beginning to end from the contracting to handover the service, communication was wonderful. If there was ever a problem we were notified straight away and there was always a solution. We had… Read more · 1
Mathew French as our site manager and he is second to none, nothing was ever an issue, he went above and beyond for us to ensure everything was completed to a high standard. We are first time builders and homeowners so completely new to the process, but we always received answers to our questions, and nothing was ever a problem. We are so grateful for our experience and would definitely build with Domaine homes again, especially if we had Mathew again.
Follow-up · Just wanted to provide an update to my original review. We have been lucky to have Trent as our post completion manager. Trent is wonderful and he has been in touch and followed everything up for us . We have had some issues with our carpet that has began to thread and pull away in 3 of our rooms while we are still waiting on that to be fixed, the… Read more
In-depth reviews
We’ve had such a great experience with the pre-construction team at Domaine Homes so far, and I honestly can’t say enough good things about the people we’ve dealt with — India, Skye, Bec and Annette have all been fantastic. India was our first point of contact at the Cooranbong display homes, and she strongly encouraged us to move quickly to… Read more
secure a promotion that was about to end. I’ll admit, at first glance you could probably think, “Here we go, sales consultant trying to hit a KPI!” But after actually taking the time to talk through everything with her, it became really obvious that she was genuinely trying to save us money — and she absolutely did.
Based on the size of the home we’re building, we’ve ended up saving over $72,000 compared with Domaine’s current promotion, which offers a $40,000 saving. So we’re VERY glad we listened to her!
During our initial consultation, India was incredibly knowledgeable and wasn’t afraid to tell us what she thought would and wouldn’t work, or what was and wasn’t worth spending money on. That honesty was really appreciated.
She was also so patient and lovely with our three kids, who came along to our appointments. She offered them toys and drinks and didn’t seem to mind at all when they basically took over the display home . She was responsive to our emails (mostly ), helpful throughout, and we had no issues with her service at all.
Then came our contract presenter, Skye, and honestly… what a legend.
From the moment we walked through her office door, she was the friendliest, happiest, most accommodating and relatable person we’ve dealt with so far. She explained the contract terms in a way that was simple and easy to understand without glossing over the important stuff.
We had SO many questions and ideas about the house plans, and Skye was incredibly quick to get answers for us — even when she needed to go away and check things with other people. She never once made us feel like we were asking a silly question or bothering her, and no request ever seemed like too much.
She was funny, easy to talk to, and somehow managed to make what could have been a pretty overwhelming part of the process feel really easy. Her email responses were ridiculously quick too!
I genuinely cannot say enough good things about Skye. She has been an absolute pleasure to deal with.
We then spent some time with Bec in the colour studio. We’d already made quite a few of our selections, but Bec helped us finish everything off and gave us some really helpful suggestions when we were there in person.
Having someone there to physically show us the different options and combinations was particularly helpful with some of the decisions we were struggling with. Sometimes you just need to see it in front of you!
After our appointment, Annette helped us finalise everything, and once again we were really impressed with how responsive and helpful she was. She answered all of our questions and got the paperwork through incredibly quickly.
We’re obviously still only at the pre-construction stage, so we can’t comment on the build itself yet, but our experience with the Domaine Homes pre-construction team has been fantastic so far.
A huge thank you to India, Skye, Bec and Annette for making what could easily be a stressful and overwhelming process feel exciting and, dare I say it, actually enjoyable!
If the rest of our build experience is anything like the pre-construction process has been, we’re going to be very happy customers. ❤️
I'm so grateful I found Domaine Homes. Their budget-friendly build options and practical floor plans caught my eye from the start, and choosing to build the Oatland 36 on my block turned out to be one of the best decisions I've made — after comparing quotes from several other builders, I ended up saving around $150k, which I really appreciate.… Read more
Their value for money truly stood out.
I want to thank the sales team for being so accommodating throughout the process, and the pre-construction team for their responsiveness — they always got back to my emails promptly and genuinely went out of their way to help wherever they could. While Domaine Homes isn't a custom builder, I was pleasantly surprised by how much their existing designs already suited my needs, so there was barely anything I felt the need to change.
Overall, I couldn't be happier with my decision to build with Domaine Homes, and I'm thankful for the experience. I'd wholeheartedly consider using them again for any future investment properties.
I have absolutely loved my experience with Domaine Homes, and a huge part of that has been Jasmine. From the very beginning of our home-building journey, her customer service has been nothing short of exceptional. She handled every step of the process with genuine care, professionalism, and respect, always taking the time to explain everything… Read more · 1
clearly so we felt confident and informed. Whenever we had questions or needed assistance, Jasmine consistently went above and beyond to help, following up when needed and making sure nothing was overlooked.
Building a home can be a stressful experience, but having someone like Jasmine made the process so much smoother. Her dedication, communication, and willingness to go the extra mile truly set her apart.
Thank you, Jasmine, for all your hard work, patience, and support throughout the process. We’re incredibly grateful and couldn’t be happier with our experience with Domaine Homes. We highly recommend both Jasmine and the team to anyone looking to build their dream home.
Find out how Domaine Homes compares to other Project Home Builders
Know better, choose better.
Positive reviews
It was not our first build, but we have had positive experiences whilst building with Domaine Homes. The site manager Stewart Henderson was outstanding. He always kept us up to date and provided photos on the Domaine Homes app promptly. Additionally, he was able to give us assistance with any inquiries or concerns we had during the construction… Read more
process. Stewart made our building experience with Domaine extremely smooth knowing that the property was in good hands. We would like to sincerely thank Stewart for his constant support, professionalism, and communication in making our building experience a positive one.
The service by Domaine was exceptional. Our site manager, Stewart H was friendly, helpful and would go above and beyond for us. Stewart really made sure that everything was done to a high standard and cannot express how amazing he was enough. The house was done quickly without any quality compromise. Overall I am extremely happy with my house and the service provided. Show details
We just finished building our first dream home with Domaine Homes. We were very excited as well as nervous. The whole construction process became so easy and enjoyable, all thanks to our site supervisor Stewart Henderson. It was very easy to deal with. He always delivered what he promised. He was always on top of everything during whole build process. Show details
Negative reviews
Building with Domaine in Menangle park, so far I got delays and broken promises. Contruction was supposed to start in 3 months from settlement, as advised by sales consultant, but still not started after 6 months. Still waiting for slab pour. Show details
My build with Domaine Homes progressed well initially and I was generally satisfied up until the handover of the project to a new Construction Area Manager. During my appointments, I made it very clear that I did not want anything to block access along the side pathway. Despite this, a hot water system was installed in the side access area. I was… Read more
later told this was “shown in the construction drawings” and that I should have understood this from the plans, even though I do not have an architectural or construction background.
While I accepted the drawings in good faith, further issues arose near completion. The original concrete step between the house and the garage was demolished without my consent and replaced with timber garage steps. This change was not specified in the drawings, nor was any variation issued or approved by me. I raised objections repeatedly, but the issue was not rectified.
Unfortunately, the builder refused to reinstate the original construction, and the matter has now been escalated to NSW Fair Trading.
My advice to future clients is to be extremely cautious, ensure every detail is documented in writing, and be aware that issues raised late in the build may be difficult to resolve.
⚠️ Buyer Beware – Our Experience with Domain Homes We’re sharing this to help others avoid the stress and disappointment we’ve endured with Domain Homes, particularly with Sales Consultant [Name Removed] and Sales Manager [Name Removed]. We were provided with a house and land package quotation and told that if we paid the deposit before the… Read more
deadline, our price would be locked in. Trusting their word, we paid the deposit promptly. Up until that point, communication was frequent sometimes daily. But once the deposit was made, everything changed. We didn’t hear from them again until we chased them for an update, only to be told the land price had increased by $15,000, and we were expected to pay the difference. This was a complete breach of the original agreement and the promises made. When questioned, both [Name Removed] and [Name Removed] claimed they had no control over price changes and showed no accountability or willingness to help resolve the issue. Their approach felt deceptive and manipulative telling us what we wanted to hear to secure the deposit, then disappearing until it suited them. We are now in the process of escalating this to professionals and relevant authorities, as we are exhausted and deeply disappointed. No one should have to go through what we’re experiencing. We strongly urge anyone considering Domain Homes to proceed with extreme caution. Their practices deserve to be audited, and their treatment of clients scrutinized.
Dear Loren D, We appreciate your frustrations. As… Read more
Recent reviews
The process of building our first home has been great so far due to the team at Domaine Homes! Skye done a great job doing our Contract presentation. She was friendly, helpful and able to answer any questions Tahlia and I had. Rebecca made our Colour selection very easy as well and was able to help us out during that process which was great. We look forward to the rest of the experience. Show details
Ana assisted us throughout the pre-construction process with Domain Homes and was incredibly helpful from start to finish. She took the time to understand the type of home we were looking for and, despite our land being quite sloped, made sure we found a suitable house design that worked well for the block and suited our needs. Show details
We had a great experience working with Larsa throughout our building process. She was incredibly responsive, professional, and supportive at every stage, always taking the time to provide updates and help get everything in place for construction to commence. We truly appreciate her dedication, communication, and assistance throughout the process.… Read more
We’re now looking forward to the next exciting stage of our building journey and would happily recommend Larsa to others.
Our build with Domaine is complete, we actually considered pulling out of the contract during pre construction due to many issues we were not happy with. We persevered and then along came Hayden Berry our building manager, he was everything we were looking for, polite, helpful and went above and beyond to restore our faith in choosing Domaine… Read more
Homes to construct our home. Happy with the quality of the finish of our Montana 28. We believe the building process should be looked at by Domaine Homes, as information doesn’t seem to be passed through departments as you progress. Thanks again to Hayden , we appreciate your support on our journey.
HANDOVER: Had a fantastic build experience with Domaine. Michael Bell was a fantastic site manager that kept us up to date and answered all our questions. Very positive experience from start to finish. Show details
Stewart Henderson was our site supervisor & did an amazing job. He kept us in the loop and made time for regular inspections. Any concerns were always addressed and he ensured we were happy throughout. Show details
PRE-CONSTRUCTION: Jasmine, our building consultant, has just been absolutely wonderful to liaise with. She has been so patient, always available to answer any and all questions and concerns. Jasmine catered to all our variation requests without any hesitation and she was just a great support to have. We are so new to this whole process and it… Read more
hasn't been smooth sailing up until this point with getting here, but once we were assigned Jasmine, she really made the whole pre-construction process so much more seamless.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Dear Bal.W, We can certainly understand your… Read more