Domaine Homes

We had a fantastic experience working with our Colour consultant, Annette Sheldrick, at Domaine Homes. Her expertise, attention to detail, and understanding of materials, finishes, and colour combinations helped bring our vision to life. They provided practical recommendations that perfectly balanced aesthetics, functionality, and project… Read more

requirements. The entire process was smooth, professional, and stress-free. Highly recommend Domaine Homes to anyone looking to build their dream home, with expert knowledge of colour selection.

Pre-construction experience: Our customer service, Jessica Foreman along with other customer service representatives (Allysha, Emily, etc) in colours, etc. are very friendly, helpful, and informative which made our experience awesome. They're very easy to deal with and will help on your decisions. Hopefully, same experience during Construcrion. From: M C A G C Show details

We've had a great experience with Michael De Palo so far. From the beginning, he's been professional, friendly, and always willing to answer any questions we've had. One thing that really stood out was how quickly he responded to emails and how easy he was to reach whenever we needed him. His communication throughout the process has been excellent… Read more

and has given us a lot of confidence and to be honest, if it hadn't been for my friend's recommendation and Michael's persistence in walking us through the process and showing us the value of building with them, we probably would have chosen another builder. So far, the pre-construction experience has been smooth. We hope the construction and post-construction experience is just as positive as what we've experienced with Michael so far.

I can't begin to say how wonderful the whole process from beginning to end from the contracting to handover the service, communication was wonderful. If there was ever a problem we were notified straight away and there was always a solution. We had… Read more ·  1

Mathew French as our site manager and he is second to none, nothing was ever an issue, he went above and beyond for us to ensure everything was completed to a high standard. We are first time builders and homeowners so completely new to the process, but we always received answers to our questions, and nothing was ever a problem. We are so grateful for our experience and would definitely build with Domaine homes again, especially if we had Mathew again.

I have absolutely loved my experience with Domaine Homes, and a huge part of that has been Jasmine. From the very beginning of our home-building journey, her customer service has been nothing short of exceptional. She handled every step of the process with genuine care, professionalism, and respect, always taking the time to explain everything… Read more ·  1

clearly so we felt confident and informed. Whenever we had questions or needed assistance, Jasmine consistently went above and beyond to help, following up when needed and making sure nothing was overlooked.

Building a home can be a stressful experience, but having someone like Jasmine made the process so much smoother. Her dedication, communication, and willingness to go the extra mile truly set her apart.

Thank you, Jasmine, for all your hard work, patience, and support throughout the process. We’re incredibly grateful and couldn’t be happier with our experience with Domaine Homes. We highly recommend both Jasmine and the team to anyone looking to build their dream home.

Starting the journey of building a new home is such a big milestone, and I couldn't have asked for a better experience so far thanks to Skye and Bec. From the very beginning, Skye, my Contract Presenter, has been absolutely incredible. She made what I thought would be a daunting and overwhelming process feel so easy and reassuring. Her kindness,… Read more ·  1

patience, and genuine care shone through in every interaction. No question was ever too much, and she always took the time to explain everything clearly, making me feel confident and supported every step of the way. Her warmth and professionalism made all the difference.

Meeting with Bec for my colour selections was another highlight of this journey. She has such a beautiful eye for design and an amazing ability to bring ideas together. She really listened to what I wanted, offered thoughtful suggestions, and helped me create a home that truly feels like me. Her enthusiasm, encouragement, and attention to detail made the whole experience so enjoyable, and I walked away even more excited about what's to come.

Building a home is about so much more than bricks and mortar—it's about creating a place where memories will be made for years to come. Skye and Bec have both played such an important part in making the beginning of this journey feel exciting, special, and genuinely enjoyable. Their kindness, passion, and dedication to their work are truly something special, and I feel so lucky to have had them guiding me through these early stages.

Thank you both from the bottom of my heart. You've made the start of my dream home journey an experience I'll always remember, and I'm so grateful for everything you've done

We are very happy with the service provided by Mat French as our site supervisor throughout the build of our home. Mat was always approachable, professional, and easy to communicate with. Whenever we needed access to the site or had questions, he was quick to respond and always willing to help. For our Practical Completion Inspection (PCI), we… Read more ·  1

hired an independent private building inspector. Fortunately, the inspection identified mostly minor defects, and there were only few major issues with the build. What impressed us the most was how efficiently Mat handled everything. All of the items raised during the inspection were addressed within a week, making the process smooth and stress-free.

Throughout the entire build, Mat kept us informed and ensured that any concerns we had were taken seriously.

Overall, we are extremely satisfied with Mat's service and would highly recommend him to anyone building a home.

Thank you, Mat, for making our building journey a positive and enjoyable experience!

Great service provided by Skye, Mark Young and Emily. Looking forward to the next round moving smoothly. Please get land registered as soon as possible. I need contract to apply for the home & land package home loan with the bank. Show details

Connie and Annette were amazing and so helpful at helping my husband and I design and build our first home. All questions were answered promptly and they were very professional. - Emma H Show details

We had a great experience with Customer Service Consultant Allysha Bennett, who guided us through our pre-construction journey step by step. Her swift responses and clear communication made the process simple. Show details

Building with Domaine in Menangle park, so far I got delays and broken promises. Contruction was supposed to start in 3 months from settlement, as advised by sales consultant, but still not started after 6 months. Still waiting for slab pour. Show details

My build with Domaine Homes progressed well initially and I was generally satisfied up until the handover of the project to a new Construction Area Manager. During my appointments, I made it very clear that I did not want anything to block access along the side pathway. Despite this, a hot water system was installed in the side access area. I was… Read more

later told this was “shown in the construction drawings” and that I should have understood this from the plans, even though I do not have an architectural or construction background.

While I accepted the drawings in good faith, further issues arose near completion. The original concrete step between the house and the garage was demolished without my consent and replaced with timber garage steps. This change was not specified in the drawings, nor was any variation issued or approved by me. I raised objections repeatedly, but the issue was not rectified.

Unfortunately, the builder refused to reinstate the original construction, and the matter has now been escalated to NSW Fair Trading.

My advice to future clients is to be extremely cautious, ensure every detail is documented in writing, and be aware that issues raised late in the build may be difficult to resolve.

⚠️ Buyer Beware – Our Experience with Domain Homes We’re sharing this to help others avoid the stress and disappointment we’ve endured with Domain Homes, particularly with Sales Consultant [Name Removed] and Sales Manager [Name Removed]. We were provided with a house and land package quotation and told that if we paid the deposit before the… Read more

deadline, our price would be locked in. Trusting their word, we paid the deposit promptly. Up until that point, communication was frequent sometimes daily. But once the deposit was made, everything changed. We didn’t hear from them again until we chased them for an update, only to be told the land price had increased by $15,000, and we were expected to pay the difference. This was a complete breach of the original agreement and the promises made. When questioned, both [Name Removed] and [Name Removed] claimed they had no control over price changes and showed no accountability or willingness to help resolve the issue. Their approach felt deceptive and manipulative telling us what we wanted to hear to secure the deposit, then disappearing until it suited them. We are now in the process of escalating this to professionals and relevant authorities, as we are exhausted and deeply disappointed. No one should have to go through what we’re experiencing. We strongly urge anyone considering Domain Homes to proceed with extreme caution. Their practices deserve to be audited, and their treatment of clients scrutinized.

We're currently progressing through our home and land package journey, and Michael Depalo has been outstanding. His professionalism, knowledge, and exceptional customer service have made the process smooth and stress-free. He is always responsive, keeps us informed at every stage, and takes the time to answer our questions with patience and… Read more

honesty. What stands out most is Michael's genuine care for his clients. He goes above and beyond to provide support, ensure our concerns are addressed, and help us make informed decisions with confidence. Thank you, Michael, for your dedication, professionalism, and ongoing support. We truly appreciate your help and highly recommend you to anyone looking for a trustworthy and customer-focused sales consultant.

I'd like to sincerely thank Skye, Allysha, and Larsa for their excellent support throughout the pre-construction stage of my Warnervale building project. They were always professional, responsive, and helpful, making the whole process smooth and clear. I really appreciate their guidance and support and look forward to the next stage of the build. Thank you! Show details

I want to acknowledge Olivia Mezzanotte for the excellent service she provided during the initial sales process. Olivia was kind, caring, thorough, and took the time to explain everything clearly. She was an absolute pleasure to deal with and made the whole experience easy and enjoyable. Thank you, Olivia, for your professionalism, genuine care, and outstanding customer service. Show details ·  1

We are currently in the pre-construction process of building our first home with Domaine, and we've been supported by Tristan, Connie and Emily so far. From the very beginning, the team have been wonderful at explaining each stage of the process, helping us understand our options, and guiding us through finalising details of our home. We have… Read more ·  1

had plenty of questions, and they have always been incredibly patient, knowledgeable and responsive

Their guidance in this process has made a smooth and enjoyable experience! We appreciate the time, care and effort they have put into helping us visualise our future home and bring our vision to life :)

We can't wait to see our home come to life and look forward to the next stages of our build!

Skye Koop‑Folkes was our contract presenter and she was great, super understanding with our many questions, always provided confirmation to our very specific questions and got back to us in a timely manner. Mark Young was our sales consultant and was great as well. He took our needs seriously and found a floorplan that suited our needs. Annette… Read more ·  1

Sheldrick was our colour consultant and she is very insightful with how the colours would work together throughout the house. She was super patient even though we went back and forth on a number of tiles etc. that we were torn between.

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Hi Guys, Writing the 100% accurate review. if you building the new home go and see Thomas at Thronton, no matter where you are building. Honestly that man knows all the details about everything. He will give you best industry advice and you will save good amount of money. Just ask all the details and he will help you in everything like Flooring,… Read more ·  1

Aircon, Land Sloping, Money allowance, one story or two story, facade look everything.

After that book appointment with Skye and Rebecca ......this is must ...do not go to Sydney... These girls are very good they will give you lots of amount of time and they will make sure you will 100% sure about your contract and colour selection. They won't feel make you rush. ask as many questions as possible you can and they will happily assist you in every steps.

We are so excited to begin the construction phase of our building journey with Domaine Homes. The process up until now has been seamless. From our initial dealings with Michael Depalo at the display centre in Box Hill, who was extremely professional and knowledgeable, through to working with the lovely Annette Sheldrick at the Colour Studio, where… Read more ·  1

she made making the many choices involved enjoyable, through to Pre-construction with Jasmine Hall, for whom no request was ever too much trouble. We have been extremely impressed with the process thus far, and are looking forward to seeing our dream come to life in the coming months.