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Domaine Homes
4.9 from 122 reviews

See the Best Home Builders in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
116
4 star
4
3 star
0
2 star
2
1 star
0

Ray

RaySydney, NSW

Excellent service, communication, process and time frames

published

Very happy with Michael Depalo, Samantha Cumberlege and the rest of the Domaine team. They have been very helpful in sorting out our build at a quick and efficient matter. The overall process has been seamless and quick. There have been no dramas so far and the whole team has been very helpful. Strongly recommend Domaine Homes.

Customer Service
Timeliness
Transparency
Build StageMid-Construction
See all answers

What a home builder should be

published

Our journey started in November last year from scouring home builders until it led us to Domaine Homes in Box Hill, our sales person Michael Depalo has been excellent from day one from listening to our wants and our needs as well as making us feel comfortable and confident in one of the biggest steps of our lives, the customer service from head office has also been exceptional thus far and we wouldn't have chosen anyone else.

Customer Service
Transparency
Build StagePre-Construction

A really flexible and understanding company. Thank you Domaine Homes.

published

We were greeted at the sales office of Domaine Homes in Box Hill by this warm gentleman by the name of Michael DEPALO. This fellow should be awarded the best sales person on the planet. He was sincere, understanding and patient with us through the entire sales process. Our situation at first was very delicate and difficult but Michael encouraged us and kept us feeling positive throughout and the end result was amazing. He helped us chose a fantastic build and somehow kept it stress free and enjoyable. He is a credit to Domaine Homes and should be recognized as such. Thank you Michael and Domaine Homes.

Customer Service
Transparency
Build StagePre-Construction

Great service and Result!

published

We first visited the Domaine Homes office at Oran Park, and were helped by Ethan. He was very professional, honest and helpful throughout the initial stages.

When we started building, we were handed over to Steven Vassallo, our site manager who was nothing short of amazing. He provided us with weekly updates, and was always so giving of his time over the phone.
His professionalism and attention to detail is second to none.
This is now our third house we have built, and by far the smoothest building process we have experienced.
He got us into our house in record time, and we can't thank him enough for making this such a pleasant experience!

Would highly recommend Domaine Homes :)

Build StagePost-Construction

Tender stage

published

From day one, our consultant Pawan has been amazing. As first home buyers, he understood our needs and helped us make the best choice according to our budget constraints. We have signed our tender and we are awaiting for colour choice selection appointment. So far, everything has been amazing and transparent.

Customer Service
Transparency
Build StagePre-Construction

Excellent Service!

published

From the beginning of signing our contract with Domaine Homes it has been very easy and stress free. Our customer service consultant Charlotte Fooks has been nothing short of amazing. Everything has been explained to us simply and she is very easy to talk too.
We are now at the pre construction phase and are looking forward to a similar outcome. Our experience so far has been positive and will provide more updates as we progress along.

Customer Service
Transparency
Build StagePre-Construction

Jessica 21

Jessica 21

  • 2 reviews

Excellent builder. Great customer service

published

I’m am currently at the beginning of the construction stage. Everything to this this point has been explained to me fully. My customer service consultant was Charlotte Fooks. She is exceptionally friendly. Very knowledgable and always responds to queries promptly.
Domains homes from processes and procedures at each step of the way is very organised. I am extremely happy with them.
My final costs were the same as the estimated costs. I was not hit with any extra additional costs.
I am extremely happy with domaine homes and all their staff. I highly recommend this builder

Customer Service
Transparency
Build StagePre-Construction

Our Home In Marsden Park (Elara Estate) 8042945

published

From the day of signing the contract, Domaine homes showed us lots of positive signs and also responded back to our queries within a day. Customer service contact (Sam) was always there to help and provide quick updates on our pre-construction stages and also doing regular followup's on the construction approval etc. we have now moved to the construction stage and will be looking forward for a similar outcome.

Customer Service
Build StagePre-Construction

Excellent customer service!

published

We haven’t gotten to the building stage yet but I’m super excited about it. Michael from Box Hill has been wonderful and has had such patience with us. He’s made picking our house and land a pleasant experience and went beyond to get us the best deal. We are very much happy that we picked Domaine Homes to build our future home.

Build StagePre-Construction
Ken and Jonah

Ken and JonahSydney, NSW

Five star service all the way!!

published
Customer Service
Transparency
Build StagePre-Construction

Great Work! Completely Satisfied...

published

Everyone made it easy at Domain from Samantha in the office to Frank the builder. Very pleased with the result and I'm enjoying my new home every single moment. :) hehe

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
See all answers

MWN

MWNSydney, NSW

  • 9 reviews
  • 1 like

Simple effective process for investors

published

The Domaine Homes experience to date has surpassed my expectations. The website is very informative and a great indication of the cost to build. I have always found it difficult to get a clear indication of cost without having to engage in detail with multiple builders and then they are usually reluctant to disclose additional costs throughout the upgrades process. Domaine have overcome this with clear packages of very common upgrade choices that would suit any investor. This means I can use my annual leave for holidays and not visits to multiple subcontracted services. The styles on offer are well packaged and priced competitively. The contract signing process was thorough and dealt with queries on the day.

Customer Service
Transparency
Build StagePre-Construction

Bec C.

Bec C.Sydney, NSW

Highly Recommend- 5+ Stars

published

Thank you so much to Pawan at Domaine Homes in Parklea- you have been the best !
Patient, friendly, kind and so very helpful from start to finish. Highly recommend. Always had the time to answer questions and help me through every detail of my plans. Very knowledgeable and takes the time out to show his customers he cares. Definitely visit Pawan for someone you can trust.

Customer Service
Transparency
Build StagePre-Construction

Warren J.

Warren J.Sydney, NSW

Wonderful service and support

published

We have only just got to the build phase and getting banking approval has been a true test in patience. Counter to that is the wonderful service and support that Domaine Homes have provided. Not only has the experience of choosing a home, colour schemes and fittings been a fun and engaging experience, but Charlotte, our customer service consultant has provided endless help in meeting the many demands of our bank in gaining finance.

Customer Service
Transparency
Build StagePre-Construction

Highly recommended. "Domaine home is the best"

published
Customer Service
Transparency
Build StagePre-Construction
Andy

AndySydney, NSW

Excellent Job!!!

published

The whole team from Domain homes are very helpful!!!

The house is built very quickly and excellent job!!!

The house has been handed over yesterday! I am very satisfied!!!

Thank you very much for your help!!!

Build StagePost-Construction
Construction End DateJuly 2019

Excellent Customer Service

published

We are glad to have chosen Domaine Homes for our very first build.
Michael Depalo our salesperson was very helpful at all times, provided us with great suggestions and responded to all our questions promptly.
We'd especially like to thank again Michael for helping us with our initial quote and paperwork. He was so helpful and made the process much less daunting.
Samantha Cumberlege our customer service officer has been more than helpful.
She is always prompt and helpful and patient. Thank you Domiane Homes team for having made this experience such an enjoyable one so far.
We hope everything will go the same with the construction process as well.

Customer Service
Build StagePre-Construction

Vikram singh

Vikram singhSydney, NSW

Highly recommended customer service

published

Being a first home buyer its very hard to get into the market but Pawan Dhillon from the domain homes made every thing easy for us. Being a professional he always kept us informed and helped us to understand the whole process of building a house.

Customer Service
Site Admin
Transparency
Build StagePre-Construction
See all answers

M Sajed

M SajedSydney, NSW

Amazing experience with Domaine

published

I was referred by my friend to try Domaine Homes and I think I made the right decision. Me and my wife are very satisfied and happy with the service we've got from all Domain staff; in particular from our first contact person, Mr Pawan Dhillon from Sanhope Garden Sales office. He always gave us good suggestions and listened carefully to our requirements and tried to help us in every possible ways. Monika in tender presentation and Taylor in color choice, they all are fantastic. Hope will continue getting similar services until they finish our homes which are yet to start.

Customer Service
Transparency
Build StagePre-Construction

Excellent Experience with Domaine at Box Hill- Michael Depalo

published

My partner and I have had a fantastic experience with Domaine Homes, in particular, Michael Depalo from Box Hill. Michael from day one has been fast and efficient and displayed outstanding customer service across all aspects in the process.

Michael alleviated any stress and presented relevant information to assist us going forward. He has been reliable, timely and contactable whenever we required assistance. We are looking forward to our new home being built, and would highly recommend Domaine Homes.

Customer Service
Site Admin
Timeliness
Transparency
Build StagePre-Construction
See all answers

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Questions & Answers

Christopher Owen

Christopher Owenasked

Domaine Homes NSW, Baulkham Hills

Do you charge a fees for traffic control and if its not used are fees refunded? Note this the second time I’ve ask this question, but no answer from domain, they seem happy to answer questions on pre purchase , no answers after sales .cheers Christopher

No answers

Jason

Jasonasked

Domaine Homes NSW, Baulkham Hills

Hi Domaine Homes Team, may I know how long still we have to wait for your contractor returning to complete the insulation work in the roof? Can you provide an actual date instead of letting us wait and wait with no idea at all. My wife has trying to find out this from your team. We have a three months old baby and we don't want our baby suffering under the heat of this property with no completed work.

No answers

Dan

Danasked

Domaine Homes NSW, Baulkham Hills

Hey. We are about the go into contract stage with Domaine and so far we’ve been happy. Has anyone recently built with domain in the hunter region? Specially interested in any sohar builds with guest room, although any feedback is greatly appreciated.

1 answer
Domaine Homes
Ty C.Domaine Homes

Hi Dan,

Please contact Adam on 0438 495 591. He might be able to assist your enquiry.

Regards


Get an answer from our members and Domaine Homes representatives

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