??!
1 photo
Domaine Homes

See the Best Home Builders in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
128
4 star
5
3 star
0
2 star
2
1 star
1

Kate G.

Kate G.Hunter Region, NSW

Glad we chose Domaine Homes

published

We went to Hamlyn Terrace to see Jason Hatz. Jason has been helpful, prompt and informative from the moment we stepped foot into the office. We havent started building yet but the process so far has been very smooth. With Domaine homes we are paying more to get exactly what we want which includes a granny flat. Jason has been a big playing part in our decision to build with Domaine Homes.

Customer Service
Timeliness
Transparency
Build StagePre-Construction
See all answers

Libra_Aquarius

Libra_AquariusSydney, NSW

Quality within budget

published
Customer Service
Timeliness
Transparency
Build StagePre-Construction
See all answers
Omair

OmairSydney, NSW

Really good! Great experience!

published

We have had a great experience with Domaine Homes so far. For our first home buying process, our experience with the sales consultant Michael at the Box Hill High Gove office has been amazing. He is very knowledgeable, professional and easy to contact to over SMS or email. He has been quite thorough in explaining the details of the land and home building process. Very professional and manages expectations well. Their processes are very structured and organized.
The staff at their Norwest office is also very helpful. They have good designs, colors and display homes. Highly recommend Domaine Homes.

Customer Service
Site Admin
Transparency
Build StagePre-Construction
See all answers
Rajeev C.

Rajeev C.Sydney, NSW

  • 2 reviews

Great Experience

published
Customer Service
Site Admin
Transparency
Build StagePre-Construction
See all answers

ali

aliSydney, NSW

Love our new Home!

published

The process of building was very easy from the start. Samantha Cumberlege, Customer Service Team Leader is incredible. She is really friendly, helpful and easy to reach to solve any problem and answer the question and providing information I required.
Our site manager Gareth Rees, i think is the icing on the cake. He's really friendly and keep me up to date weekly about process contraction, which during building my previous home with another famous builder never happened.
Gareth Rees very easy to deal with and kept all communication lines open at all times.
Our building process went smoothly and we are so happy so far and even faster than they promised.
Thank you to all at Domaine home.
Kind regards
ali

Build StageMid-Construction

Tina Y

Tina YAU

  • 2 reviews

Transparent, Professional, Great Process

published
Customer Service
Transparency
Build StagePre-Construction

Kumaresh

KumareshSydney, NSW

So far great experience - But some improvements to make perfect!

published
Customer Service
Timeliness
Transparency
Build StageMid-Construction
See all answers

So Far Great experience - Tender Stage

published

Domaine Homes Pre Sales process so far made it very easy,we are step away from signing building contract.Pawan at Parklea was of great help in being clear and detailed explaining during Tender presentation .Website is excellent,easy to choose design and inclusions. Hopefully the process will be smooth sailing during construction and delivery.

Customer Service
Transparency
Build StagePre-Construction
Pardeep K.

Pardeep K.Sydney, NSW

  • 3 reviews

Regrettable decision, not in the best interest

published
Customer Service
Site Admin
Timeliness
Transparency
Build StagePre-Construction
See all answers
Yuvan A

Yuvan ASydney, NSW

  • 2 reviews

Beyond Expectations

published

My title says it all.
Michael Depalo has played an important role in my decision. I trusted him after the very first meeting.
Great designs, transparent & competitive pricing and streamlined process . I wish you could accommodate minor variations beyond your standard one. Nevertheless, I am getting bang for my buck.

Customer Service
Transparency
Build StagePre-Construction

Steve and Sophie

Steve and SophieSydney, NSW

  • Verified customer

A Great Start

published

Only at beginning stages but so far Michael Depalo and the team have been excellent. Colour studio support is first rate and no question is too much. Looking forward to a smooth process right through till the end. Very happy with the Domaine philosophy. We have included many upgrades and still the final price is competitive.

Customer Service
Transparency
Build StagePre-Construction

Helpful, Honest and Friendly Service!

published
Customer Service
Build StagePre-Construction

Dave

DaveSydney, NSW

  • 2 reviews

All good so far

published

Very happy with the service from Pawan at Domaine Parklea, was very honest with estimated site costs and what extras were worth it.
Very thorough explanation during signing of design tender.
Pawan is a real assets to your organisation.
We are Looking forward to the next stages and seeing our home being built.

Customer Service
Site Admin
Timeliness
Transparency
Build StagePre-Construction
See all answers

Great service and a simple process

published

Very happy with the service from Pawan at Domaine Parklea, was very honest with estimated site costs and what extras were worth it. The online quote system is excellent and provides a fairly accurate price. Domaines whole set up and the colour studio made the pre-build a less stressful process.

Customer Service
Transparency
Build StagePre-Construction
Ray

RaySydney, NSW

Excellent service, communication, process and time frames

published

Very happy with Michael Depalo, Samantha Cumberlege and the rest of the Domaine team. They have been very helpful in sorting out our build at a quick and efficient matter. The overall process has been seamless and quick. There have been no dramas so far and the whole team has been very helpful. Strongly recommend Domaine Homes.

Customer Service
Timeliness
Transparency
Build StageMid-Construction
See all answers

What a home builder should be

published

Our journey started in November last year from scouring home builders until it led us to Domaine Homes in Box Hill, our sales person Michael Depalo has been excellent from day one from listening to our wants and our needs as well as making us feel comfortable and confident in one of the biggest steps of our lives, the customer service from head office has also been exceptional thus far and we wouldn't have chosen anyone else.

Customer Service
Transparency
Build StagePre-Construction

A really flexible and understanding company. Thank you Domaine Homes.

published

We were greeted at the sales office of Domaine Homes in Box Hill by this warm gentleman by the name of Michael DEPALO. This fellow should be awarded the best sales person on the planet. He was sincere, understanding and patient with us through the entire sales process. Our situation at first was very delicate and difficult but Michael encouraged us and kept us feeling positive throughout and the end result was amazing. He helped us chose a fantastic build and somehow kept it stress free and enjoyable. He is a credit to Domaine Homes and should be recognized as such. Thank you Michael and Domaine Homes.

Customer Service
Transparency
Build StagePre-Construction

Great service and Result!

published

We first visited the Domaine Homes office at Oran Park, and were helped by Ethan. He was very professional, honest and helpful throughout the initial stages.

When we started building, we were handed over to Steven Vassallo, our site manager who was nothing short of amazing. He provided us with weekly updates, and was always so giving of his time over the phone.
His professionalism and attention to detail is second to none.
This is now our third house we have built, and by far the smoothest building process we have experienced.
He got us into our house in record time, and we can't thank him enough for making this such a pleasant experience!

Would highly recommend Domaine Homes :)

Build StagePost-Construction

Tender stage

published

From day one, our consultant Pawan has been amazing. As first home buyers, he understood our needs and helped us make the best choice according to our budget constraints. We have signed our tender and we are awaiting for colour choice selection appointment. So far, everything has been amazing and transparent.

Customer Service
Transparency
Build StagePre-Construction

Excellent Service!

published

From the beginning of signing our contract with Domaine Homes it has been very easy and stress free. Our customer service consultant Charlotte Fooks has been nothing short of amazing. Everything has been explained to us simply and she is very easy to talk too.
We are now at the pre construction phase and are looking forward to a similar outcome. Our experience so far has been positive and will provide more updates as we progress along.

Customer Service
Transparency
Build StagePre-Construction

Page 1 of 7

Questions & Answers

Christopher Owen

Christopher Owenasked

Do you charge a fees for traffic control and if its not used are fees refunded? Note this the second time I’ve ask this question, but no answer from domain, they seem happy to answer questions on pre purchase , no answers after sales .cheers Christopher

No answers

Jason

Jasonasked

Hi Domaine Homes Team, may I know how long still we have to wait for your contractor returning to complete the insulation work in the roof? Can you provide an actual date instead of letting us wait and wait with no idea at all. My wife has trying to find out this from your team. We have a three months old baby and we don't want our baby suffering under the heat of this property with no completed work.

No answers

Dan

Danasked

Hey. We are about the go into contract stage with Domaine and so far we’ve been happy. Has anyone recently built with domain in the hunter region? Specially interested in any sohar builds with guest room, although any feedback is greatly appreciated.

1 answer
Domaine Homes
Ty C.Domaine Homes

Hi Dan,

Please contact Adam on 0438 495 591. He might be able to assist your enquiry.

Regards


Get an answer from our members and Domaine Homes representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.