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Domayne NSW

Domayne NSW

Alexandria, Auburn, Kotara, etc...
2.3 from 155 reviews

Reviews

2.3

155 reviews
5
(47)
4
(2)
3
(3)
2
(7)
1
(96)
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Quyen

QuyenSydney, NSW

Great service

published

We purchased dining table and chairs with a great discount. The staff who name Sayne is very patience, nice and helpful has served us. Recommend this store. So exited to wait for our new table. :)

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationThe Orange Grove
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Suzanne

SuzanneSydney, NSW

Excellent delivery men Manny and Lindsay

published
Customer Service
Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPenrith
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Rodney

RodneySydney, NSW

BEDDING

published

Bought a new Tempur mattress today - Adam Matthews gave great service and explained the differences between the various Tempur beds very well. I had been to the store a week ago and decided on a Tempur mattress and thought I would buy that model- On my visit today Adam showed us a newer style at the same price .. something he did not have to do .. I appreciated his honesty in looking after a returning customer and also giving me a great deal on the mattress protector . It really was a pleasure to buy from Adam at Domaine..North Ryde..

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDomayne - North Ryde
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Susan

SusanHunter Region, NSW

purchase new phone

published

I brought my phone to your Tech dept who advised me unfortunately I needed a new phone. The reason I returned to your store the next day to purchase a new phone was the empathy and the customer service I received from Aaron in your Tech team.
A young man who displays great customer service skills and stepped above my expectations by assisting me further with the technology( Im from an older generation and not techology savvy)
Well done Domayne by having Aaron on your staff.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationKotara NSW
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Excellent service and very attractive showroom

published

I visited domayne store in Penrith for my new bedroom purchase. Store is all beautiful and easy layout. Staffs were very friendly. I was served by Sulochana and Majid. Both were very nice people. They helped me thru all my bedroom purchase. I’m very glad I went to Penrith Domayne in bedding department. Both of staff are well advanced with their product knowledge and service is top of the roof. I highly recommend anyone to go to domayne Penrith for their next bedroom purchase.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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Jennifer P.

Jennifer P.Hunter Region, NSW

Sold wrong firmness mattress, sales person clearly wasn’t listening or made a computer error.

published

Purchased a medium expensive mattress (or so I thought) in January and thought my back was aching due to getting used to a medium after always having firms, switched for my partners sake. Turns out the salesperson wasn’t listening or entered wrong code and I’ve been sleeping on a plush mattress. Warning.. check your receipt and make sure what you asked for us what you get as this is now a $1600 spare bed that’s never used and has caused me 2 months of discomfort. Extremely angry and realise I didn’t check receipt code so have no leg to stand on.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationKotara
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Laura M.

Laura M.Hunter Region, NSW

  • 2 reviews

Doesn’t even deserve 1 star! Pathetic customer service!

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationKotara NSW
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tjz25

tjz25Sydney, NSW

  • 24 reviews

Bought a new bed, got a great price, good service delivered on time.

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationCaringbah, NSW
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sue

sueSydney, NSW

Amazing sales girl and the best delivery guys I've ever dealt with 10/10

published

From the moment i walked into the lounge section i was greeted by a beautiful girl named Dani who was patient with me for almost 2 hours while i was deciding and undeciding on a lounge
very helpful and thorough with her ideas and opinion.
Very well mannered and friendly too.
The delivery guys Mohamed and Abdul were fantastic, on time with delivery very helpful removing my old heavy couch outside and arranging and unpackaging my new lounge
5 STARS to you guys

Store Locationliverpool nsw
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Keith T.

Keith T.Sydney Surrounds, NSW

  • 2 reviews

Leather lounges

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationDomayne West Gosford
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john

john

  • 2 reviews

$4000 outdoor table that cant be outside

published

Outdoor table ruined by rain and sun - after 4 months the black table had white marks all over it and was originally replaced - 4 months later the same thing happened again even after I made every effort to use the wax supplied. Im now told it was my fault that the table cant last outside and no refund given.
never shop here again.

Customer Service
Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
Store Locationbelroyse
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False promises and terrible service

published
Trisha J.

Trisha J.Sydney, NSW

  • 7 reviews

Reasonably satisfied

published

Purchased a dining room table and chairs for our beach house. The salesman was very helpful in the Caringbah store. I was told it would be 2 weeks before delivery. After 3 weeks I contacted the store and was told David would phone me. He didn't. Four days later and many phone calls later I was told the goods were in the warehouse and had been for 5 days!!! Delivery man was extremely polite and arrived on time but my husband had to help him bring the table into the house because it was very heavy and the driver was on his own. I don't know how the driver would have managed had my husband not been available as I had a broken arm and could not assist.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCaringbah
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Jo King

Jo KingHunter Region, NSW

Pathetic customer service

published
Return Claim MadeNo
Warranty Claim MadeNo
Milly02

Milly02Hunter Region, NSW

  • 20 reviews
  • 2 likes

Delivery service

published

The Delivery driver refused to bring my bed into the house until he had the money and I asked for the mattress to be turned over which he did not do and he left a mat half under the bed which was too heavy to pull out. He was arrogant, most unpleasant and I would never use their Service again. The Manager of the Bedding Dept was very helpful and pleasant and it was spoilt by the delivery people they use.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationKotara
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Melissa ishac

Melissa ishacSydney, NSW

Amazing Experience

published

Such an amazing experience when shopping for a new mattress & pillows. A huge Thankyou to Ilija who listened to what I was looking for & also stuck to my budget. Such a humble man with great knowledge & experience & was so genuine in his recommendations & advice. One very happy customer xxx

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAuburn
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A_Borg

A_BorgSydney, NSW

  • 2 reviews

Best Customer service by far!

published

Very happy with our shopping experience.Large range of versatile furniture in big showroom.Service from Olesya was amazing she assisted us from start to finish and customising all furnishing to our new home making process very enjoyable.We love how our home looks and can’t wait for our next project will definitely deal with Olesya again. Very happy customer she is great asset to the store.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationPenrith
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Tavrez Ahemad

Tavrez AhemadSydney, NSW

Great Service From ZAVEED !!!!

published

We were looking for lounges, wasn't sure what we looking for. Zaveed from Penrith store was very helpful and friendly. We ended up buying lounge and dining setting. Great customer services from Zaveed . Definitely coming back to him to buy more !!!!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationPenrith
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Salesman quickly lost interest after we had purchased.

published

Produce delivered was not as demonstrated and unusable. Salesman did everything he could think of to prevent a refund. Then wanted to charge us nearly a $1000 for the privilege.

Customer Service
Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
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Samuel S.

Samuel S.

  • 6 reviews

Better then online buying

published

Spoke to a sales rep Jason and he was a really nice and helpful bloke, he knew his stuff and their prices and quality and much better then those budget online dealers where you get no customer service, thank you Jason really appreciate your help and hope you get a good Xmas bonus !!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAuburn home
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