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Domayne QLD, Bundall

Domayne QLD, Bundall

2.1 from 33 reviews

Reviews

(8)
(0)
(1)
(3)
(21)
  • Product Quality
    3.4 (5)
  • Return Claim MadeYes (1) · No (6)
  • Warranty Claim MadeYes (1) · No (6)
  • Product Appearance As advertised (75%) · Not as advertised (25%)
  • Customer Service
    2.7 (7)


Chris

Chris

  • 2 reviews

Do not let them pressure you into signing with Optus

published

Do not let them pressure you into signing up with Optus mobile. I went there to buy some shaver spray and nearly got roped into purchasing a new phone and signing up under a new plan with Optus right on the spot. The person that served me was Elijah. Extremely pushy, and extremely arrogant. I tried to politely say no thank you but he kept pushing me to sign right there and then. I managed to leave the store, although a bit shaken by the experience. That is not acceptable salesmanship. It's not a good reflection on the store when you have salespeople trying to pressure you into purchasing something.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo

Fiona

FionaSouth East Queensland, QLD

  • 2 reviews

Dont buy extra warranty on your MacBook

published

Pretty unsatisfied with the sales team. They uphold me a few years extra warrant on my MacBook when you automatically get 3 years warranty under the consumer law anyway (if something is broken). You can replace the laptop with domayne warranty but the only reason I would need to replace it is if the laptop breaks which they always seem to. Anyway, dodgy and wont be buying from you again.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationbundall
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can't trust staff

published

Im a uni student and I went in to buy my first laptop ive owned, anyway the bloke upwelled me hundreds and hundreds of dollars on stuff that I didn't even need that I found out later, I am appalled that some people can do that given the financial circumstances of a full time uni student

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationbundle
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Dennis

DennisSouth East Queensland, QLD

  • 4 reviews
  • 1 like

No after sales service

published
Customer Service
Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationBundall
See all answers

Jenny Pemberton

Jenny PembertonSouth East Queensland, QLD

exceptional staff member

published

Anthony helped me with my new Optus contract and new phone set up and his service was second to one. Have dealt with Anthony for the last 2 years and seek him out when needing help. Thank you Anthony for amazing, professional and easy to understand help with all my new phone requirements. Will seek you out for all my future electronic needs.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store Locationbundle
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Exceptional customer service!

published

After an extremely stressful 2 weeks we went into domayne bundall looking for an oven that we needed urgently and came across one of the best sales people i have had the pleasure of meeting, Laura from domayne bundall!
Thank you for doing everything you could to make such a trying time that little bit easier.
Domayne bundall you are very lucky to have such an exceptional young lady as a staff member, efficient, caring and very easy to talk to, dont let her go!

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBundall
See all answers

Customer

CustomerSouth East Queensland, QLD

  • 3 reviews

Exceptional service of friendly staff at Bundall, specifically Laura Dodge. Fair prices. Thank you!

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBundall
See all answers

Chloe

Chloe

  • 2 reviews

Honestly all these reviews on the store is SPOT ON. All truths

published
Shop LocationQLD, Gold Coast Bundall
HER

HERAU

  • 8 reviews

Dreadful service

published

We bought a fridge at the Bundall store, during the Sidchrome bonus gift offer. Salesman took $70 off the fridge and then refused to give us the tools because of the "bargain" fridge deal. Went next door to Harvey Norman to find the fridge for $300 cheaper! After a 20 min wait and a hissy, Domayne then price matched....and gave us the tools deal as well. We were told that delivery guys would unwrap the fridge, install the water cartridge and level the fridge. Nope. They dumped it and ran. "We don't have time to do that". Terrible service from start to finish. The first and last time I will ever shop at Domayne.

Shop LocationQLD, Gold Coast Bundall
Kay warren

Kay warrenGold Coast

Bad service

published

In store with what was meant to a 12 week turn around sixteen weeks. We revived it on Friday and the chair stopped working on Sat they have not been helpful at all but they are all so nice when they are getting your money

Shop LocationQLD, Gold Coast Bundall

Haold

HaoldSouth East Queensland, QLD

  • 5 reviews

Excellent Service

published

A pleasure to deal with Domayne. Received fantastic help, advice & service from Christine of the Bedding Department. She knows her product & explained all the features of the various mattresses. She followed up the process of the order & ensured we got speedy delivery. Thank you Christine it was a pleasure being served by you.

Shop LocationQLD, Gold Coast Bundall

Paul

PaulSouth East Queensland, QLD

  • 2 reviews

Rokka 3RR+R+R LTH*WHT

published

This was bought in store .i was told it was Australian made and it was made in Malaysia .six months later the Leather showed signs of wear .and sagging very Disappointed with The service.will not return.

Shop LocationQLD, Gold Coast Bundall

No Anti-Virus for Apple Macs

published

I went to my nearest store to purchase an Apple MacBook Air for uni. The salesperson kept pushing the more expensive model (I wanted the cheaper model and bought that) and talked us into 3-year warranty for an additional price - which wasn't that cheap either. He also told us we needed anti-virus software for the mac and made us purchase a $300 Norton package (for 5 devices which was ridiculous) and we later found out from an Apple store employee that Apple computers don't need anti-virus protection!!!! Do your research before you purchase a computer from Domayne, I would only buy the computer and wouldn't spring for the 3-year warranty... just seems unnecessary.

Shop LocationQLD, Gold Coast Bundall

Sam

SamBrisbane

  • 5 reviews
  • 1 like

Untrained rude staff

published

I bought a fridge just before boxing day and the salesperson told me if they have the fridge any cheaper on boxing day they would honour me the difference. I went back on boxing day and the fridge was cheaper than my purchase so I went up to the salesperson and he said that he would not do it. Long story short I had to get the manager to sort things out.

Shop LocationQLD, Gold Coast Bundall

Domayne Bundall After Sales Service a FAIL

published

Bought an ottoman and as always they push you for fabric protection which I agreed to. When it was delivered, it was marked with what can only be the fabric protection liquid. I returned it to the warehouse as per their request and AFTER 11 WEEKS it only got sent to the supplier in Sydney to be recovered. So it sat their warehouse for 11 weeks. After sales service is a fail. Dont buy from Domayne, there are more trusted furniture shops to choose from

Shop LocationQLD, Gold Coast Bundall
XXX

XXXQueensland, 4217

  • 7 reviews
  • 4 likes

Domayne Bundall Excellent Staff and problem solving

published
Shop LocationQLD, Gold Coast Bundall

IT dept liars

published

The computer department Manager is rude, and the staff make up rubbish to sell to you. Don't trust them. I bought a computer and was told no problems if it is not what you want return it money back. The computer went really slow and it was to what I had asked for (a fast one). On the receipt, it has no return details. When I tried to return it the Manager was rude and wouldn't give me my money back. He said he had to send it off because it might be broken. I just wanted my money back. Still no money back or computer.

Shop LocationQLD, Gold Coast Bundall

Furniture warranty

published

We spent nearly $9000 on lounge and table. When we rang about someone coming to look at fault they were not interested and said to send pix will not buy furniture there again.

Shop LocationQLD, Gold Coast Bundall

MS qld

MS qld

  • 2 reviews
  • 4 likes

Domain Bundall. Computer false advertising

published

Bundall domain Ben. Don't ever buy apple products from Domayne through flexirent. Domayne told us it was pay. For 24 months and own goods and end of 24 months. Ben could not off told us bigger lies. We have been advised by flexirent it is rent only not rent to own as Domayne Bundall GoldCoast told us. What a pack of con artists at Domayne. Be very very careful as Domayne computersBen at Bundall on Gold Coast is a compulsive liar to your face.

Shop LocationQLD, Gold Coast Bundall

Nick

NickBurleigh

Be Wary

published

Purchased a mac book pro and was talked into purchasing a malware software product for $200. After talking to others in the know this identity security software is really not needed for macs. Returned the goods and asked for a exchange but initially was refused because I changed my mind, no I was coersed into purchasing, I get it, I work in sales, just a up sell by the
Salesman. Purchased other items from the store in replacement so good outcome. I will think twice before shopping in domayne again. Boys just be honest!!

Shop LocationQLD, Gold Coast Bundall

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