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Part of Dresden Vision 4.7 
2Dresden Online store

Dresden Online store

 Verified
2Dresden Online store
4.8

116 reviews

Positive vs Negative
96%4%
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5 artamos  · Fabulous glasses at a great price. I love the new range and colours. They arrived super quick as well.
5 PPPG  · Prompt and sent me exactly what I had ordered. I love that they use recycled plastics.
5 San  · Fantastic online help and delivery. It would be nice to have a store in Auckland to he able to go in to adjust glasses (too tight at ears, sliding down etc).
5 Aldo  · Helpful staff explained multi focali bi focal. V happy with phone staff
5 angie.jade.friedrich  · As per usual happy with the service and my glasses. My script is saved so I just choose that when ordering online, easy.
5 David D.  · Speedy delivery, happy with frames and lenses. Highly recommend. Will buy from Dresden again.
Steve
Steve2 posts
  Fair Incentive Online store

I recently purchased 2 pairs of multufocals from the online store using their online fitting guide. The corrective vision with both pairs was fantastic, as per my prescription. Unfortunately the spectacles were too narrow being size M and I should have been recommended size L. I returned them immediately as requested after contacting the website… Read more

and am currently awaiting my replacement’s. So far so good with the service and after sales service as they are very responsive. Hoping for a satisfactory resolution but not expecting disappointment

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Michael
MichaelNSW
  Fair Incentive Verified Online store

Love my new specs. I bought some blue and the fun yellow, plus extra arms. They arrived promptly, are light, comfortable and high quality. Most importantly great price. Great local Aussie company

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Bron
Bron
  Online store

Perfect glasses and exceptional customer service. I had some questions about my new script and so I called and got all of the information that I needed to easily and quickly order my new lenses online. They then arrived in the mail in just over a week.

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Reviews with attachments

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Jack B.
Jack B.VIC
  Fair Incentive Online store

Love how you can change them up with all different colour configurations. So well priced. I have multiple pairs and looking at more!

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Jules L.
Jules L.
  Fair Incentive Online store

My glasses weren’t right the first order but were corrected without fuss and new updated pair were sent to me

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Jonathon
JonathonVIC
  Fair Incentive Verified Online store

I was really happy with the whole process and particularly impressed that Dresden picked up that I'd requested the larger version rather than the medium version that I has previously ordered and sent me an email to confirm the size that I required. Great pricing and the 2 new pairs I ordered perfect. Just wish delivery could have been a bit quicker, though that's a minor niggle!

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Anonymous
AnonymousWA3 posts
  Fair Incentive Verified Online store

I've bought many pairs, I might need an intervention. The colours are fabulous, a great way to express myself how I'm feeling on any given day. The prescription is always spot on, and the interchangeable arms, yes please. Such fun. Great build quality, Great value for money. I easily purchased all of them online. Website is easy to navigate.… Read more

Customer service is great. I'm hoping for new bright colours soon to add to my collection. I highly recommend Dresden Vision.

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jenniferk
jenniferkVIC2 posts
  Fair Incentive Verified Online store

Love my second pair of these. Fast service on my new prescription. Dresdens are the only set of multis I have put on and not felt seasick for the first few days- love changing the colors too!

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Teflon
TeflonVIC7 posts
  Fair Incentive Online store

Dresden Vision online is super! I have no issues ordering a new pair of coloured specs, everything is easily set out in step by step transactions. I was able to try on the style & colour & choose accordingly. I’m really happy my sis in law told me & referred me to this fabulous company.

Latest follow-ups

Paula E
Paula E2 posts
  Fair Incentive Online store

I have several pairs of Dresden glasses and frames. I always get great comments about the colours I wear. Their shopping experience is fantastic and nothing is a bother to correct if not quite right. I wouldn’t waste my money on the $1000 glasses I have had to buy in the past. Keep up the fantastic work.

 Follow-up  · Have ordered more glasses since my last review and I still stand by my 100% satisfied review. I would not buy anything else. I have 11 pairs plus sunglass lenses. My goal is to have pretty much every colour!

Positive reviews

Margaret Hoskins
Margaret Hoskins
  Fair Incentive Verified Online store

Service seemed friendly and prompt with clear communication. Glasses arrived after a couple of weeks , as said. Quite pleased with the glasses, the virtual try on for frames was effective and quite easy. For the price the glasses seem OK, although they don't seem to be very "wide" vision and I am having a bit of trouble focusing when I put my head down to read e.g. a newspaper. Show reply

Kerri
KerriQLD
  Fair Incentive Online store

I have just purchased my 4th pair of glasses from Dresden. I LOVE them! The service is amazing, the delivery time is exceptional, and the quality is great. I love the fact that I can change the arms of my glasses to suit outfits, and it warms my heart that I am purchasing a recycled, Australian Made product. Thankyou Dresden OXO Show reply

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Graeme
Graeme3 posts
  Fair Incentive Verified Online store

Excellent on line site for sizing for fitting of glasses Great colour choice for frames Ordered sun glasses and reading glasses from online store Good quality products and value for money would buy again Graeme

Negative reviews

Corvid
Corvid24 posts
  Online store

Dresden have become a perfect example of enshittification. They started great but gradually became expensive garbage just like the other franchises. Long time customer here, family of four all wearing glasses. They used to supply high quality lenses. Now they are using cheaper lenses for a higher price. The frames are basic mass produced… Read more

moulded in three sizes that cost cents. They charge $70 now for a frame and if you want to deduct the frame from the order, they only deduct $10. How is that “democratising glasses” as per mission statement? It’s theft on my books.

They also suffer from very poor consistency. The frames break easily and yes they will send you a “free” replacement but you have to pay $10 postage, and considering they only cost cents to make, they are not really sending you anything for free.

Over the years I also found that way too many times lenses had to be re-made because they’re not done right first time.

Sadly, as much as I loved their original quality and business model, I won’t be buying anymore Dresden glasses.

Dresden Vision
Dresden Vision    

Hello there, We’re truly sorry to hear that your… Read more (+2 replies)

T A.
T A.
  Online store

Three out of my four frames broke within six weeks and now I’m in a cycle with buying more frames for these useless lenses, flimsy and defect design, so not be fooled by the pretty colour options.

Dresden Vision
Dresden Vision    

Hello, We’re sorry to hear this, but we’ve got… Read more

Kieran
KieranSA
  Online store

Unhappy with the interpretation of my prescription – Glasses feel great but prescription isn't the same strength as a pair I got from a different bricks and mortar store store leaving me unsure whether to purchase through Dresden again

Recent reviews

Simone
SimoneVIC
  Fair Incentive Online store

Shopping online was super easy. Able to upload prescription and then select frames and lenses. Product arrived under 14 days and I love the flexibility of being able to interchanges lenses, arms and the bright coloured options available. Awesome product will definitely be buying more

Helen H.
Helen H.QLD
  Fair Incentive Online store

My Dresden glasses are a perfect fit & style. The measurements, try on feature & different styles on the website, make the whole process seamless. I actually can't believe how easy it was. I'm impressed with the quality. I also love not having to try on so many different types, as this is overwhelming... I only need choose my colour & select from 2 styles. The customer service was incredible too.

Ingrid D.
Ingrid D.QLD2 posts
  Fair Incentive Online store

The best glasses I’ve ever had, and I’ve had many!!!! Great lenses and the frames are so comfortable I forget I’m wearing them. All other glasses felt heavy or slipped down my nose and with the different size frames and arms you can pick what fits you. Love them!!

Phillip M
Phillip MVIC
  Fair Incentive Online store

I have been using Dresden Glasses for about 4 years now, they allow me to choose colours for my mood, playful, thoughtful or business like. They are as tough as RM Williams boots but have style that many people comment on and the price is just great value. A triumph of design the way the arms and even lenses are interchangeable. Best value in Australia, and Australian made too!!!

Martin
Martin
  Online store

I’ve made 3 purchases and each one has been simple and efficient, with speedy communication when required. A brief visit to the Newtown store was an equally positive experience. Love the products, service and price

Optical Retailers

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Deepu J.
Deepu J.NSW
  Fair Incentive Online store

Ordering is a seamless process. Even when I made a mistake, support provided was fantastic and they sent me the right size. I have received so many compliments for my Dresden glasses. Built quality, colours, mix n match options are all good.

Phil C
Phil CSA
  Fair Incentive Verified Online store

Before ordering glasses with Dresden I had two concerns: 1. Getting correct fit without visiting a store 2. Plastic frames with no adjustable nosepads don't usually stay on my nose The 30 day money back guarantee with Dresden swayed me so I uploaded my prescription and ordered a pair of multifocal photochromatic glasses during their 50% off… Read more ·  1

sunglasses sale.

I've got to say the glasses are fantastic. Very light and my worries about them not sitting on my nose have been allayed as they sit perfectly. The lenses are also high quality and the online measuring tool has got the fit just right. They are the most comfortable pair of glasses I've had in a long time.

Andy
Andy2 posts
  Fair Incentive Online store

Very good price and I was contacted to make sure my order was correct. The glasses are exactly my prescription, very light and comfortable. One pair is my first transition lens and they work very well. The only issue is that on one of the frames the pins on the side that hold the arms on pop up whenever I put the glasses on. They haven't fallen off or come loose, but it is unusual if you're used to having screws that can be tightened there. Show reply

Mary
Mary
  Fair Incentive Online store

Initially purchased 2x pairs of prescription glasses, excellent quality & love the colors. Went ahead & bought prescription sunglasses as well. Love being able to try them on my face & get precise measurements to ensure they fit

Jenny
Jenny
  Fair Incentive Online store

I have ordered all my glasses from Dresden for years now. I found them at first because I was seeking frames that had a lowered impact on the environment. I stuck with them because I love the design of the frames, the colours, the reasonable price and their exceptional customer service. I recommend Dresden to everyone who compliments on my glasses; a reasonably large number of people!

Julie S.
Julie S.VIC
  Online store

These glasses are strong, stylish and affordable. The processing of ordering is fast, the Dresden team made contact to clarify some queries with my optometry script, and they were dispatched quickly. I made the mistake of ordering white frames rather than clear frames, and this was quickly fixed up when I dropped by their store in Melbourne.

Linda S
Linda SWA
  Fair Incentive Online store

Once again, a painless purchasing experience. Even when I missed uploading the details! Thanks to a prompt email and text, it got sorted out really quickly so Dresden could process my order. Two new pairs of glasses later...I still have my older Dresden's as they are so robust... which means many frames to play with now!

Joanne F.
Joanne F.2 posts
  Verified Online store

I recently needed a new prescription so purchased 4 pairs of glasses from Dresden in 4 colours I wear a lot. These are the best glasses ever, comfortable to wear, reasonably priced and on trend. I love being able to swap the arms and frames to mix it up a bit. I’ve recommended Dresden to many people over time as I frequently get compliments on my glasses! Show 2 replies

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