??!
1 photo
Dusk

Dusk

2.3 from 136 reviews · View Statistics

Reviews

  • Product Quality
    2.2 (52)
  • Return Claim MadeYes (2) · No (56)
  • Customer Service
    3.4 (45)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail
Kazzy

Kazzy

  • 3 reviews
  • 6 likes

No Scent in Mood Mist

published

The oils for the Mood Mist about 3 years ago smelt amazing. Now I add 20 drops and still does not smell. I'm now looking into Doterra. Lost customer here.

Product Quality
Customer Service
See all answers

Overpriced and toxic

published

Was gifted a Dusk oil burner and Dusk Melts that smell so bad and triggered my asthma I threw them out. Their website states they contain essential oils, but having worked with essential oils for many years I know cheap fragrant oils when I smell them. I’ve had toilet cleaners smell less toxic than these products.

Product Quality
Incentivised ReviewNo
See all answers
Melanie

MelaniePerth, WA

  • 2 reviews

Very dissapointed

published

Received this diffuser as a gift. I have several diffusers in my home and have never had an issue with them. The mood mist diffuser is pretty but has never actually created a mist . Unfortunately I received this as a gift and the purchaser did not keep the receipt as it was $120

Product Quality
Customer Service
See all answers
Home Decor Shops

Find out how Dusk compares to other Home Decor Shops

Know better, choose better.

Compare all
Bree

BreeSouth East Queensland, QLD

Poor oils from Dusk

published

Hey guys I thought I’d share with you my experience with dusk essential oils. I had to use over 5 drops in my diffuser to actually smell the oil, I have now switched to the brand called Young Living which is actually “pure” essential oils and I only need 3 max drops.

Incentivised ReviewNo

Why does the colour of my purple mist diffuser come off when it’s wet. So does the buttons.

published

My diffuser was purple but when I wet it, it’s colour just came off. I really need an answer please

Incentivised ReviewNo
Angela

AngelaPerth, WA

Dissatisfied would never even rate them

published

Had a serious complaint with these candles over the Christmas period, had discussions with Dusk and NOTHING was resolved. Very disappointed in their products and after sales service, will never buy again.

Incentivised ReviewNo
Joy Pearce

Joy PearceSouthwest, VIC

  • 3 reviews

What a dud!!!

published

No fragrance AT ALL!! Looks pretty though. That's why I give it 2 stars. Ecoya or Glasshouse from now on.

  • Thumbnail
Incentivised ReviewNo
Return Claim MadeNo
Coast Review

Coast ReviewSydney Surrounds, NSW

  • 3 reviews
  • 2 likes

Mood Mist diffuser refill smells chemically

published

I purchased the refill for my existing reed diffuser. It let's off a chemical type smell which is really horrible.

Product Quality
Customer Service
See all answers
Alexandra S.

Alexandra S.Sydney, NSW

  • Verified customer

Diffuser moodmist

published

Stopped working second use first week of purchase. Taking it back for refund. Let’s hope this won’t be as hard to get as the operation of the product has been.

Product Quality
Customer Service
See all answers
Home Decor Shops

Find out how Dusk compares to other Home Decor Shops

Know better, choose better.

Compare all
Alexandra

AlexandraSouth East Queensland, QLD

Made In China

published

Received a Belle Jasmine Dusk gift pack for Christmas. Very disappointed to see it was made in the PRC (Peoples Republic of China). Dusk proudly state on their website they are an Australian company, but then go and get their products manufactured in China. There are some really good companies here in Australia that do candles and oils that are an Australian Company, and which do produce their products here in Australia. I would rather support these companies, than Dusk, a company who produces their stock in China. Start reading the labels.

Incentivised ReviewNo
Return Claim MadeNo
LJ T.

LJ T.South East Queensland, QLD

Extremely Disappointed

published

Always wanted a mist diffuser & got one for Christmas finally! It mists - sort of - but it spits water all over the place from where the mist comes from. I spoke with Dusk but without a gift receipt I can’t do anything and I don’t want to tell my friend it doesn’t work properly as she’s a kind person and she’s not well - I don’t want to bother or stress her. My $20 Kmart mist diffuser works far better than the $100+ Dusk one. I’m so very disappointed.

  • Thumbnail
  • Thumbnail
Product Quality
Incentivised ReviewNo
See all answers
DJM

DJMMetropolitan Adelaide, SA

Over powering smell..made in China but disgised as PRC...the reed infuser in Strawberries and cream is a fail.

published

Really stay away from the strawberries and cream reed sent..i had to move it t o the spare room..so overpowering and little like medicine on the aroma..

Product Quality
Incentivised ReviewNo
See all answers
H.Chen

H.ChenQueensland

  • 4 reviews
  • 1 like

Waste of money

published
Product Quality
Incentivised ReviewNo
Store LocationQLD

Not happy

published

Just checked on my soy candles from Dusk Australia&have seen that they are made in China.l won’t be buying these again.if l want crap from overseas l can go to kmart&spend a fraction of the price.candles from Dusk are not cheap,way overpriced for cheap imports
Read the label guys when purchasing from Dusk Australia

Incentivised ReviewNo
Return Claim MadeNo
Store LocationOnline Australia
Disappointed

DisappointedSydney, NSW

  • 7 reviews
  • 5 likes

Member rewards - rip off

published

Signed up a few years ago for member rewards. Went to buy an item yesterday and was told my membership had expired so if I wanted the discount I would have to pay another $10 for membership. So I put the item back and will buy elsewhere. How is that for customer loyalty?

Product Quality
Customer Service
See all answers
Home Decor Shops

Find out how Dusk compares to other Home Decor Shops

Know better, choose better.

Compare all

Its a SCAM!!!

published

This company is the biggest online scam in today's date. Doing product dropshipping from china and selling it at 20times the prices. Funny people are still buying lol.

Product Quality
Customer Service
See all answers
Katie H.

Katie H.Metropolitan Adelaide, SA

Dusk rip off

published

Came here to see if it was just me. Purchased candles from Dusk that have no smell, checked with the fam to make sure. First and last time. Hate wasting money like that and miss out on a nicely fragranced candle :-(

Product Quality
Customer Service
See all answers
From The Gong

From The GongIllawarra, NSW

  • 7 reviews
  • 7 likes

Dusk melts that don't melt - Bad quality & expensive

published
  • Thumbnail
  • Thumbnail
Product Quality
Customer Service
See all answers
Jess

JessMetropolitan Adelaide, SA

No smell

published

Used to love Dusk! Its a waste of money as the candles and oils dont smell very strong at all anymore and havent for a while. I have wased too much money on this minimal smell product. Will not be buying again.

Product Quality
Customer Service
See all answers
Tayto

TaytoSouth East Queensland, QLD

Diffuser stopped working

published

I have the same problem. Mine is over a year old and then it just stopped working. I talked to Dusk and they said they can't replace it cuz it's over a year old from purchase and they don't know what's wrong with it. So basically, yeah, that's it. Stuck with an expensive, non -working diffuser. I don't think I will get another one. :(

Product Quality
Incentivised ReviewNo
See all answers
Page 1 of 7

Questions & Answers

Chris

Chrisasked

Could you please tell if I can buy a new glass top for my defuser, as I broke mine .
Thankyou Christine Evans

No answers
annie m.

annie m.asked

How do I keep my Dusk Defuser on one colour it changes every minute I like one colour only

No answers
beatrice94

beatrice94asked

Do I have to use the essential oils from dusk with my dusk diffuser or can I get the oils from anywhere?

1 answer
Disappointed
Disappointed

I have used them with other essential oils. But check the product's instructions/user guide :-)

Get an answer from our members

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.