Dyson Big Ball

very disappointing experience recently. I bought a Dyson Big Ball Vacuum on 08/05/2026, received it around 12th. and tried it first time on 16th to find the bin does not slide back in. Tried troubleshooting and won’t work. The plastic bin lock was simply faulty. I did not want a replacement as feel it’s not that reliable anyway, so returned it. Show details

No power head – I purchased this product and it just sits in the cupboard. It doesn't have a power head which makes it extremely difficult to push around. It is not a smooth action and it is just too difficult to use. Very disappointed. Show details

Dyson big ball vacuum - don’t buy one – I bought this because I have dogs, and paid $800 for it. This is the most rubbish vacuum ever. Blocks up after five minutes vacuuming. Try to lift it out of its casing to empty the chamber … falls apart and ditches everything you just vacuumed onto the floor. Otherwise you get to the bin and find yourself swearing to empty it because of the… Read more

chamber mechanism. It is dreadful. I was sucked in by the marketing. Don’t be.every time I use it I’m cursing. I haven’t got rid of it because it was so expensive. Don’t go near it.

Better than I originally thought – Not user friendly as is difficult to slide over my thick carpet. Have had to set the suction control to its lowest setting. However, easy to empty and no filter to clean. I have bought Dyson before and expected a better product. Show details ·  1

Good!!! – Recently brought it ...very happy with the product. It’s really great. We have a very hairy dog and our carpet is really hard to clean .. easy to use and empty I love it best product.. Show details

Very Good – We have been using this for over a year now and i can tell you its the best vacuum we've owned, got it on special. It really does a good job on tiles and floorboards. Show details

Not what I expected from Dyson – This is our fourth Dyson but I must say this! we are quite surprised at the poor quality of this one compared to the last 3 from the poor head unit which really struggles on both our carpet and rugs it is not smooth it leaves weird pile marks on the carpet it either sticks to the floor or doesn’t pick up fluff first or second go. Then to empty… Read more

the dust unit is just not easy anymore with this one it stays inside I have to use my hands to pull it out, it’s just a crappy setup. Go back to your original design. This is like a cheap knockoff in comparison. If I can return it for a refund it I will.

Disappointing for a Dyson – We bought this to replace our old Dyson which could not be repaired. It is very disappointing. It scratches our hardwood floors. It doesn't pick up all the dirt. I have to go over several times on both rugs and hard floors to pick up dirt. We've had it for 15 months and wish I never bought it. A cheaper model that is much more inferior to our previous one. VERY UNHAPPY with the scratches it is leaving behind on the floors. Show details

Good vacuum cleaner, but duel cleaner head needs improvement – We bought this vacuum cleaner based on two major selling points. First , the Dyson name & 2nd the duel cleaner head. Whilst this vacuum cleaner is good, the cleaner head fails to pick up all of the dirt on carpet and scratches floor boards. After a call to the Dyson help line ( who were helpful ) it was recommended that we replace the cleaner… Read more

head to a Carbon Fibre Turbine Head. We have since recieved & used the head , and the difference is obvious .

The Carbon Fibre Turbine head is much better BUT at an EXTRA cost to us of $129.00 .

This is disappointing as after investing in a Dyson we had expected that we get great results first time.

If you are going to invest in a Dyson or a vacuum cleaner , look into a cleaner that comes with a carbon fibre turbine head.

Good for the job – I use this on tiles, carpet and rugs. Cleans well but hard to get it to move on rugs even when I select carpet option. It’s also heavy but most new vacuum cleaners seem to be heavier made. Cleans very well when it comes to carpets and tiles. Easy to pull out and clean and reassemble. Does not need replaceable filters. Show details ·  1

Powerfull machine – Its really powerful machine with great suction. I would highly recommend this product who does not have any issue handing a little bulky vacuum cleaner. Little pricy but lucky for me got a great deal from Good guys when purchased this product. Show details

Wow ! Just WOW!! – This vacuum has exceeded my expectations! As soon as it arrived i got it out and vacuumed the guest room! Which appeared to be very clean! However the amount of dust that was sucked up was mind blowing! I have over 5 cats and this vacuum just diminishes the fur and dust from the carpets! Its so powerful it sucks the carpet from the floorboards! I… Read more

will never buy another brand of vac ever again!! Absolutely amazing!! Dont even look at the price this is an investment!

Very powerful – We have always had ducted vacuum so we wanted a powerful vaccum. after reading several reviews chose to buy Dyson Big Ball. We have been very happy with it so far, we have a large house so quite a bit of vacuum is required every week. We only vacuum on carpet as we usually prefer to sweep the floor. Show details

Beware if you have wooden floors! – Dyson barrel vacuums with the ball are great on carpet. BUT they are terrible on wooden floors once the swivelling ball underneath gets a bit worn - about 12 months. Once worn, the ball produces scuff marks all over the wooden floor. Will never buy one again. Show details

A Dyson at last – I bought the Big Ball Origin to use on my tile and carpet floors. The suction is great on both surfaces and we are really happy with it. Much better than cheaper models from other brands previously used. Show details

Best Vacuum I have owned – Really like this vacuum, this is my first Dyson. Super convenient to use, the collector bin empties out to trash without a hassle n without getting your hands dirty. Incredible suction and cleans really well. Don't keep looking at other vacuums go get yourself one! Worth every Dollar. Show details

I am so happy with my Dyson – I have always wanted a Dyson and over the years I’ve seen friends and family use there’s and loved the style and quality of the brand. I’ve just purchased mine and used it about 4 times, I’ve found that the suction is fantastic and the amount of attachments included is sufficient for my townhouse. I’m surprised at the amount of dirt and dust it picks up... makes me wonder how much I might be breathing in! Show details

some improvements – we previously had the DC54 and so have had the opertunity to see the areas where the Dyson engineers have mad some mistakes and over engineered some areas and under engineered others. The DC54 had better tracking and ability to be pulled around corners due to the front V shaped sled front wheel assembly , we find this unit is really had to pull… Read more

around a door jam! Although the new unit can self right I would prefer the better tracking ability of the previous model. The articulated handle is a perfect example of over engineering for no good reason. the previous handle was just fine in all situations and now the extra weight just adds to the fatigue in the wrist area we didn't experience before. Maybe some people like to vacuum the ceiling every time they vacuum ... we don't ? The dust bin is greatly improved and was needed and there was lots of reviews in this area. The only thing they have missed is the flimsy little clip that holds the lid on , quite often the latch comes loose and if you don't grab the bin from both ends the bin opens itself all over the vacuum. My Mum also has the same vacuum and I have had to go and clean up the mess for her on several occasions...lucky I have an extra vacuum on hand to clean up the Dyson mess. There are some extra things added to this unit that were not needed but the issues above are the main ones. Otherwise , the turbine head is one of the best I have used and the suction is always good , there is no figures published about filtration and this is a bit of a downfall if you are an asthma sufferer, not that emptying any bag less vacuum over a bin is good for anyone with allergy issues . I just wish there could be some way to fix my bin issues.

A SUPER SUCKER! – My Dyson BBO is a fantastic unit and super is the operative word used in describing it. It’s so easy to assemble and sucks up everything in its way that I vacuum over, it’s lightweight and so super quiet. It’s a super sucker and I just love using it! It’s on par with my Dyson DC19 that I had for 14 years. The Dyson Big Ball Origin is a must buy… Read more

if you’re looking.

Thank you Dyson for a fabulously hassle-free, no nonsense unit and thank you BigW for the sale price I paid for it, only $399.00.

WONDERFUL MACHINE – Used for carpets and skirtings and window sills to remove debris built up. Love this machine, have had it 7 years or so and bought the Animal stick to use daily. Show details

Dyson Dynamite – Used tiles and carpet on this machine. Cleans perfectly on these surfaces, really sucks well on the carpets. If it tips over it rights itself. It is a heavier machine, but it does not deter from its performance. Deftly empties when you wish to empty it. Great too for vacuuming your car. Show details

Dyson Big Ball – First time user. Loved it. Was curious to see what everyone was raving about. It is a heavier machine. But I prefer to at least carry it rather than pull it to save wear and tear on the hosing. Cleans well, so easy to use. Woth the weight Show details

For great for me – I find this vacuum is too big and does not work well on my wooden floor boards. I find I have to lift the head up of the vacuum to pick crumbs up otherwise it will just push them around the floor. Carpet is performs a little better however I much preform a cordless. My vax cleaned my floor 100 times better than this dyson. It is now stored in… Read more

my cupboard and only gets pulled out occasionally when i can be bothered to lift it up and drag it out!

Love my Dyson – I absolutely love my Dyson Bill Ball Origin vacuum. It performs wonderfully, has great suction, corrects itself if it topples and finds dirt no matter what. It comes with all the necessary attachments, looks stylish and is not too heavy It is great for all surfaces and is not too noisy. Show details

Damaged wooden floors – So dissapointed in this vaccuume, its scratched our wooden floors since day 1. Contacted customer care and was told it wasnt specifically for wooden floors (its a vacuumme, what else will I be doing with it than cleaning floors?!) and I'd have to pay for another attachment that won't damage my floors! What a crock! Terrible customer service!! Will be taking it back for a refund and never buying Dyson again Show details

Excellent vacuum cleaner – I never looked back once I went Dyson. Great suction, great design, totally deserve the dollars spent. I recommend the wired one as you don’t have to count down the time the battery will run out. Show details

I love vacuuming now! – Great vacuum, makes vacuuming the house seem like less of a chore. Great suction, no smell and it doesn’t blow dust in the air which means I don’t have to open the windows to air the house. Great for people with allergies. Show details

Good vacuum – Very good suction the vacuum is a bit heavy but other than that no complaint filter easy to clean doesn't need cleaning more than once a year easy to empty dust . Show details

Major safety hazard. Should be recalled – My previous Dyson caught on fire just outside of warranty so I purchased the Dyson Big Ball Origin. This has a major design flaw that the swivel/retractable part that is adjacent to handle will pinch whatever it comes in contact with. I’ve struggled to get the skin from my arm out once it is stuck in it, same for my T-shirt. Dyson admitted that… Read more

they knew it pinched when I first called them but said they had never seen an injury like mine and considered it a safety issue. The machine itself has no warnings of the only way that this can be safely handled (excluding getting your clothes stuck in it), is it can only be moved/used/operated/dismantled/attachments fitted etc etc by ONLY holding handle otherwise you have a nasty injury coming your way. If you’re vacuuming behind furniture, your car etc, this becomes almost impossible. This machine has the potential to inflict serious injury so I would avoid buying, keep children away and watch your skin, clothing, hair when using. Dyson have been so unhelpful and left it to me to try and get a refund from Harvey Norman. I will be pursing with Fair Trading. Appalling service from Dyson, this machine should be recalled. It is a major hazard and if you google you will see that this issue has been identified already. I will never buy another Dyson product, really disappointed with their appalling service.