Reviewer Photos & Videos
Better than I originally thought
Not user friendly as is difficult to slide over my thick carpet. Have had to set the suction control to its lowest setting. However, easy to empty and no filter to clean.
I have bought Dyson before and expected a better product.
Purchased in September 2021 at The Good Guys.
Disappointing for a Dyson
We bought this to replace our old Dyson which could not be repaired. It is very disappointing. It scratches our hardwood floors. It doesn't pick up all the dirt. I have to go over several times on both rugs and hard floors to pick up dirt. We've had it for 15 months and wish I never bought it. A cheaper model that is much more inferior to our previous one. VERY UNHAPPY with the scratches it is leaving behind on the floors.
Purchased at Big W for $399.00.
- Big Ball Origin
Recently brought it ...very happy with the product.
It’s really great.
We have a very hairy dog and our carpet is really hard to clean ..
easy to use and empty
I love it best product..
Purchased at Big W Online Store.
The reviewer stated that an incentive was offered for this review
We have been using this for over a year now and i can tell you its the best vacuum we've owned, got it on special. It really does a good job on tiles and floorboards.
Purchased in September 2019 for $350.00.
Good vacuum cleaner, but duel cleaner head needs improvement
We bought this vacuum cleaner based on two major selling points.
First , the Dyson name & 2nd the duel cleaner head.
Whilst this vacuum cleaner is good, the cleaner head fails to pick up all of the dirt on carpet and scratches floor boards.
After a call to the Dyson help line ( who were helpful ) it was recommended that we replace the cleaner head to a Carbon Fibre Turbine Head.
We have since recieved & used the head , and the difference is obvious .
The Carbon Fibre Turbine head is much better BUT at an EXTRA cost to us of $129.00 .
Purchased in August 2020 at Big W for $399.00.
- Big Ball Origin
Good for the job
I use this on tiles, carpet and rugs. Cleans well but hard to get it to move on rugs even when I select carpet option. It’s also heavy but most new vacuum cleaners seem to be heavier made. Cleans very well when it comes to carpets and tiles. Easy to pull out and clean and reassemble. Does not need replaceable filters.
Purchased at Bing Lee for $500.00.
Good for hard floors, not for carpets
I bought this big ball model to replace an earlier model that the barrel had broken - it had a motor head. I couldn't find parts to repair my old Dyson and I wasn't happy that there didn't seem to be a new model with a motor head, but I bought the big ball because Dyson's are great in my experience.
After several months of using the big ball I noticed puffs of dust coming a large mat in the family room. On close inspection, on hands and knees, the mat looked dirty even though I'd thoroughly vacuumed it 3 days before. My dogs love to play on s...o it gets pretty dirty, including debris from the garden that they bring inside on their coats. I pulled out my old Dyson, that I had managed to repair with a used part from eBay, and I vacuumed the mat with my favourite motor head. The barrel of the old vacuum cleaner filled with dirt that the new big ball hadn't sucked out of the mat over the past few months. See the attached photo that shows how much dirt came out of the mat alone - I made sure the barrel was empty before I cleaned it with my old Dyson and emptied it onto a used puppy pad - the dirt that my old Dyson sucked up was disgusting. So I thought I'd better clean all the carpets in my house with the old Dyson motor head vacuum cleaner. The same thing happened - the old vacuum cleaner sucked up piles of dirt that the big ball had left behind. I now use $899 Dyson big ball for the car and I use my old faithful 2008 Dyson with the motor head for cleaning my house, because the 2008 model sucks dirt out of carpets that the new big ball model doesn't.
Purchased in October 2019 at Dyson for $899.00.
Its really powerful machine with great suction. I would highly recommend this product who does not have any issue handing a little bulky vacuum cleaner.
Little pricy but lucky for me got a great deal from Good guys when purchased this product.
Purchased at The Good Guys for $400.00.
- Big Ball Extra
Wow ! Just WOW!!
This vacuum has exceeded my expectations!
As soon as it arrived i got it out and vacuumed the guest room! Which appeared to be very clean! However the amount of dust that was sucked up was mind blowing! I have over 5 cats and this vacuum just diminishes the fur and dust from the carpets! Its so powerful it sucks the carpet from the floorboards! I will never buy another brand of vac ever again!! Absolutely amazing!! Dont even look at the price this is an investment!
Purchased in April 2020 at Dyson for $399.00.
Bad on tiles
I regret buying this vacumm it is horrible on tiles, I have to go over the same spots alot and lift it up to pick up bulky dirt, the suction isn't very good on carpet and it keeps clicking and sounding like it's clogged when nothing is in it then I have to turn it on and off and it sounds normal again till I put it along then it makes the clogged sound again
Purchased at ALDI for $399.00.
- Big Ball Extra
We have always had ducted vacuum so we wanted a powerful vaccum. after reading several reviews chose to buy Dyson Big Ball. We have been very happy with it so far, we have a large house so quite a bit of vacuum is required every week. We only vacuum on carpet as we usually prefer to sweep the floor.
Purchased in January 2020 at ALDI for $349.00.
Beware if you have wooden floors!
Dyson barrel vacuums with the ball are great on carpet. BUT they are terrible on wooden floors once the swivelling ball underneath gets a bit worn - about 12 months. Once worn, the ball produces scuff marks all over the wooden floor. Will never buy one again.
Purchased in February 2016 at The Good Guys for $700.00.
Ouch, that really hurt!!
The Big Ball's telescopic handle fitting on the end of the flex hose poses a significant pinch risk. I hand minority pinched my skin before so was wary of it but tonight when trying to manoeuvre a brush end to clean an architrave above a door, the skin on my bicep got caught something terrible. Worse, I couldn't work out how to release the skin... I moved the telescopic section in and outward but was still trapped. Finally, logic told me it must have to move outward, which I did but the damage (to me) was done. If Dyson had better brush ends, e...specially hook shaped fittings for cleaning flat surfaces that are waist height or above, people like me wouldn't have to get the hose and fittings into contorted positions to clean things. In addition, while the suction of the Big Ball is good and the vacuum head that came with the machine is great for carpet it's next to useless for wooden and tiled floors. I've attached a pic of the pinch mark on my bicep, which is getting more red by the minute.
Purchased in June 2019 at Harvey Norman for $450.00.
I had it for a couple of months and one of the ball covers came off. Couple weeks later the other side fell off. Can’t fix or put the covers back on as they are held on by plastic clips. Huge waste off $699. The suction is crap opposed to my 10 year old Dyson.
Dyson, you have lost this consumer. I got excited when I saw the garbage truck tip it in the back and drive away.
Miele all the way!!!
Purchased at JB Hi-Fi for $699.00.
A Dyson at last
I bought the Big Ball Origin to use on my tile and carpet floors. The suction is great on both surfaces and we are really happy with it. Much better than cheaper models from other brands previously used.
Purchased in January 2020 at ALDI for $349.00.
Questions & Answers
I purchased the wrong one and used once and the store wont take it back so I am at a loss as to what I can do to have this working. I thought I had purchased the pet one, but turns out I didnt. If I the purchase the turbine head will it be able to pick up animal hair or not? I have the dyson Big Ball Cinetic with the dual mode cleaner head that just clumps the pethair on the floor
If pet hair is a challenge in your home, we would certainly encourage the use of a turbine head as the spinning brushes aid in agitating the carpet to remove more dust, debris and pet hair.
For Cinetic Big Ball machines not equipped as standard with a turbine head, one can be purchased via our website here: https://www.dyson.com.au/turbine-head-963544-04
We hope this helps, however if you have any further queries, our Dyson Experts are available via email@example.com and happy to help.
can you use older model accessories/tools for this?
The Dyson Big Ball machines come with an adaptor in the box that works with many older accessories. Should you wish to confirm yours will work, please email a picture of the accessories to firstname.lastname@example.org and our Dyson Experts will be happy to help.
I cant push or pull it around with any ease? will a power turbo head help? it just sticks to floors as suction too great? what turbo head goes with it if this will make it effortless?
We wouldn't expect any difficulties when pushing your machine.
Should you encounter them, a Turbine Head or different floor tool may help. We would encourage contacting your flooring manufacturer to confirm what their recommendations are. Along with a Turbine Head, we do have a floor tool available similar to yours with a suction control setting on the head. For further information, please get in touch with our Dyson Experts via email@example.com and we will be happy to help.
Get an answer from our members and Dyson representatives
|Category||Barrel Vacuum Cleaners||Barrel Vacuum Cleaners|
|Weight||8 kg||10.6 kg|
|Cord Length||6.6 m|
|Suction (Air Watts)||252 AW|
|Manufacturer Warranty||2 year(s)||2 year(s)|
|Release date||Mar 2019|
|Replaced by||Dyson Cinetic Big Ball||Dyson Cinetic Big Ball|
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