Vacuum Cleaners Buying Guide
Our buying guide will explain which type of vacuum cleaner would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
Waste of money
Had an old school Dyson years ago and have fumbled our way through a myriad of cheaper alternatives for about 10 years.
Latest purchase was a Big ball allergy - quietly Hoping for quality once again.
Alas, it’s rubbish- outer wheel cover snapped off within 4 weeks. Persevered without it as needed a vacuum cleaner and now the head just flicks crap everywhere and it doesn’t pick anything up. $5 dustpan from BUNNINGS would out perform it.
Now the warranty cycle begins. More cheap plastic crap on the market, trust eroded.
The Best ..Have had so many!
Everyone has their thing, mine seems to be vacuums, 2 story house with carpet. Have had a couple of Volta's which were ok a Dyson DC08 which seemed to have little suction after awhile.. This one is great (purple model) It is a bit loud and the cat runs a mile but is 10/10. The design makes it easy to use on a staircase as is not bulky. Def recommend!
Purchased in February 2019.
I wish I could like it, but it's really poor!
I have always used Dyson since I moved out of home and with a home business they have been used daily. The first Dyson was AMAZING, it had a turbo head and lasted over 10 years...the only reason I replaced it was that the head died. I replaced it initially with a handheld Dyson and I couldnt believe how poor the suction was for a DYson. Then because I needed a vacuum that could clean well I purchased this! Sooo apart from the smallest thing causing lack of suction, the vacuum has more rattles than I can figure out! The head that comes with it h...ad such a high pitch noise, until it started rattling and basically being the most useless piece of $800 I've purchased. Seriously, $800 is a LOT of money for a vacuum. It has lasted 2 years...the motor runs, the rest is just rubbish. It just frustrates me, as my original was amazing and I wish the brand had continued with that kind of quality.
Purchased in April 2017.
Dyson Review for barrel vacuum cleaner
WARNING – WARNING – the ball wheel will BREAK OFF if pulled around wall corners and catches or catches on furniture. If left un-repaired, it will scratch hard surfaces.
This has happened twice over 2 years [once by myself and the other time by a helper] and for a $700+ machine there is a design flaw in that the half spheres on either side of the units are held on by a flimsy plastic fitting.
Their selling ploy is “”Steers easily around obstacles and follows without the awkward moves””” I suggest this is false advertising
7 May 2019
Don’t buy one!!!!!
Bought the Dyson last week, so disappointed. The head is hard to use on tiles, it’s stiff to push. Not like my old Dyson. Also the attachment does not have as strong suction, as old model. Contacted Dyson they told me to buy a a hand stick, I was hoping for a replacement, The person I spoke to had no idea what she was talking about. What a waste of $699. So frustrated.
Won't be buying Dyson again
I purchased the Dyson Cinetic Big Ball Allergy vacuum cleaner nearly one year ago. At first I was impressed by its suction and it seemed to remove a lot more dirt than our old Dyson. Although, upon initial use on our hard-floor areas, I noticed that the supplied turbine head would just flick dirt and larger particles around the room. I had to purchase another Dyson hard-floor head, which does a better job but clogs up with dust very quickly.
After using it for some weeks, I noticed a number of things; it would require emptying multiple ti...mes during the course of one house clean (our house is not large). One of the joints on the articulating wand arm would frequently pinch the skin on my arm leaving a significant purple bruise. This 'pinching' has happened to me on multiple occasions since and it has also happened to my mother on one occasion when she used the vacuum cleaner. The bin emptying mechanism is clunky and doesn't work very well - I have also found that if you do not click the bottom lid shut perfectly after emptying, it will open the next time you remove it from the vacuum cleaner, spilling dirt everywhere in your house (this just happened to me for the hundredth time - hence this review - I've had enough!). The anti-topple feature works but you still have to stand there and wait for the vacuum cleaner to correct itself so it doesn't actually 'save time'. The suction is odd - while it seems to suck well on carpet, and does appear to vacuum up a lot of dirt, if I take the head off and try to vacuum up something small - like a dead fly on a window sill - it struggles to pick it up. I have tested this by putting my hand near the end of the hose when it is on and it feels weirdly like a gentle breeze. Although, if you actually place your hand over the entire nozzle it does have a decent amount of suction. This is just an unusual observation I have made, but there is something 'off' about the suction on this unit. After nearly one year of use, it requires even more constant emptying (sometimes 3 or 4 times a clean) and it loses suction significantly. It also gets extremely hot during use - so hot you can barely touch the barrel. This makes the room hot and vacuum cleaning is now just a sweaty workout. On the positives, I do like the fact that I can vacuum under the entire bed due the flexibility of the hose and its hinges. It can vacuum, although - depending on how you look at it - not very efficiently. I do like the longer electrical cord too. The telescopic handle is great for someone like me (5'11"). The emptying function is handy, it just need significant refinements. I'm not interested in a replacement, or a free trip to the Dyson repair shop. I'm really just waiting for the day this product of planned obsolescence explodes and is no longer usable - then I will buy something else.
Excellent all round! Highly recommended!
These are great machines, it NEVER tips over, it might lean over if you bump into something (for me its door frames) but it just rolls back upright and doesn't damage what its knocked.
It has really good suction and gets right into the carpet for a deep clean.
The only thing you do need to beware of is if something gets stuck in the small hole between the head and the hose then the 'bits' you normally vacuum up might just get flicked around... but as soon as you clear it (it has only happened to me once) then it is as good as new!
I'm very frustrated with my Dyson Ball
My Dyson ball vacuum does not vacuum forwards, ie I can only vacuum is by pulling the vacuum back (not forward). I am very frustrated with it. I have cleaned out everything and know there are no blockages. Would appreciate the answer to why my vacuum can't vacuum forwards on my carpet.
Can’t live without this vacuum
Absolutely love it, it does an excellent job! The suction is fantastic on both carpet and tiles. I only have to vacuum once a week and my house stays clean. This vacuum is also easy to clean. What can I say, I am a happy customer. Its a bit pricey bout worth the money.
Should have bought a chapter brand
We got this because we needed it for allergys but it hasn't made much a difference and could have spent a lot less on a cheap brand one that would do the same job. The only thing is great is the sucktion power but we still have allergy issues so hasn't helped with that
Dismal, disappointing and to many flaws! :(
I can't believe how far backwards dyson have come. As a long time dyson user, I have purchased them (despite their ridiculous prices) because they have always been well built and worked well. However this will be my last dyson - the quality has seriously declined and they have developed a number of flaws which include:
* The machine is purple but labelled 'Big Ball Allergy' which is really strange because the Allergy only comes in
blue and the purple machine they sell is called the Animal. I contacted dyson and they didn't want anything...
Two years And That Is The End Of This Disaster.
I researched long and hard before making the switch from Meile to the Dyson Big Ball Allergy. I bought this at Harvey Norman, thankfully in a sale.
Within three months a wheel snapped off one side. At first I spilled the contents a lot but soon became used to emptying. Regardless, its hard to close without dust flying everywhere.
The worst thing is hair. As others have stated, as soon as a few hairs are in the head you have to stop and cut them out with scissors. The black bristles wore out quickly so I replaced that part. Hang on, is hair t...
I am taking these guys to consumer affairs.
The ad says “engineered for allergies” we literally left the doctors after receiving results oh being highly allergic to dustmites to purchase this machine. We searched for the best money could by and forked our $799 of our hard earned on this new machine. The ad claims to “hygienically eject the dirt” however all we have found is to be covered by dust every time we open it. Have had it serviced, have had it checked, have had a replacement dust bin sent out yet this continues to spit dust. Looking forward to a full refund being awarded by consumer affairs after they enticed the purchase with false claims.
Double the dirt holder than our old vacuum
Our old unknown name brand vacuum died last year so on the hunt for a new one we went and decided to buy this one as it holds double the amount of dirt and dust than our old one did. We went ball because we have extremely sharp corner walls turns and it works very well
Good but not convenient
It is a bit heavy. The suction seems good but not easy to maneuver. Emptying the dust is not easy to use. You have to use something to take out the rubbish out of it. I bought it for dust allergy, i have just two normal size rugs. But not really sure specifically good for dust allergies.
Terrible save your money
I’ve had this vacuum for over a month now I brought it to replace my old Dyson which I’ve had for 10 years it was amazing this vacuum however is not. It’s terrible the head on it is so hard to use and doesn’t pick everything up. So I purchased another head the wooden floor one and it’s a little better but gets blocked up. The machine is awkward to use. And having to change heads on my couch and rugs is painful. The little plastic clip that you use to empty is hopeless it unclips very easy. The head it comes with gets hair stuck in it and I’m co...nsistently having to stop the vacuum and clear the heads. I contacted Harvey Norman and Dyson after I use this twice and neither was Interested anything I had to say. So I’m stuck with a very expensive useless vacuum.
I bought this vacuum cleaner less than two years ago. I thought it was a lot of money but had heard good things about Dyson from Australian friends (we lived OS for 9 years). I immediately had trouble with the bristles on the head which sheared off in parts. I had to dismantle the head regularly to cut out the strands of hair wrapped around it, with scissors. (Have never had to do this with any other vacuum cleaner) Over the months, various parts of the casing have broken off - the two small ball parts near the head were first to go, now the la...rge ball halves have broken off too. I could glue them back on but they are supposed to rotate like wheels. Now I have bare screw ends sticking out, waiting to scratch my walls. We do not use it roughly at all, so I'm really disappointed. Not good value for money.
Can’t live without my Dyson vacuum cleaner!
I am so grateful to have found this vacuum machine as it has a great suction on it and picks up everything as I have two special needs children and cats that require me to vacuum everyday! It’s so light to use as I have bulging discs and can’t lift heavy things! Even my boys can use it as it’s light enough to carry around as I have a large two story house with five bedrooms house. It’s great on floor boards and rugs! It’s very quiet and very easy to manoeuvre. I would recommend everyone to buy one to use. Thank you Dyson!
Great vacume cleaner
Our kids love this vacuum cleaner. The only issue we have is the cord after a while goes back inside on its own but only by a small amount. The kids think it's funny looking like a snail but hay it gets the job done and they use it too it's that easy
Worst vacuum iv'e had.
Big ball allergy Dyson vacuum is good for 2 minutes, my house is not dirty but a little dust accumulated at the back will stop my vac from sucking. I have a small three bedroom house and have to empty it about 10 times very frustrating. Not worth the money we paid. Taking it back to domayne where I bought it.
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Questions & Answers
We have a dyson cinetic big ball allergy ... the power head has just stopped working. We have dismantled and reassembled the head and there are no blockages and there are no blockages in the machine. It still has good suction, just the power brush is not working. Any ideas?
Dyson Team ..Dyson
I am sorry to hear about this.
We would kindly ask you to email email@example.com with your details and our Dyson Experts will be more than happy to help in getting this resolved.
We look forward to hearing from you and assisting you.
I have a Dyson 214891-01 Cinetic Big Ball Allergy Barrel Vacuum and recently bought a Dyson 920018 Swivel Hard Floor Attachment, but it does not fit my vacuum! This is despite it being advertised as "fits all models except DC01, DC21 Motorhead, DC23 Motorhead and cordless models". Is there an adapter to make it fit?
Dyson Team ..Dyson
Thank you for your query.
In the box included with your Cinetic Big Ball machine at time of purchase, there is an adaptor included to allow use of accessories purchased at store. You can see it in use here: https://www.youtube.com/watch?v=iGAgc2Cw6wg
If we can assist further, please just reach out via firstname.lastname@example.org and we will be more than happy to help.
I have just brought this today, great suction lasted about 10 minutes, it already doesnt suck very well! Emptied it and checked for blockages (definatly not, because i only vacuumed a small area). This is so disappointing! Does anyone have advice?
Dyson Team ..Dyson
Thank you for reaching out.
I am sorry to hear about this, understanding you have checked for blockages, we would encourage you to double check just in case. You can find our blockage checkpoints here: https://www.dyson.com.au/support/cy23_new/dyson-cinetic-big-ball-allergy/my-machine-is-not-working/checking-for-blockages-step-by-step-guide-dmft/removing-blockages-from-the-turbine-head
If this doesn't solve the problem, please give our Dyson Experts a call on 1800 239 766 with your machine handy and we will be happy to help. Our team are available Monday - Friday 8 am - 8 pm and Saturday - Sunday 8:30 am - 4 pm AEDST.
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