ANZ Share Investing (E*TRADE)

So the latest feature is that we'll no longer be able to transfer funds to and from our online share investing account using the ANZ app. I mean, what's the point of calling it ANZ Share Investing ?

I have been dealing with ANZ etrade for many years now. We run our own superannuation fund with part of it in share trading. I also have had my own share trading account for a while as well. After my mother passing away and carrying out probate it has been nothing but a night mare. We have communicated with various departments regarding this problem. We have sent countless documents during probate and now being requested to find and send it all over again. For some reason I seem to have to get verified again after been verified prior. Some of t...

E-Trade/ANZ shares has been around for so long and it amazes me how there is still no app for this. If you were around when they did the first big update to the website years ago you will understand how messed the site is managed, it was the biggest f up that resulted in users not being able to log into their accounts for literally weeks. If you wanted to make a trade you had to call up and do it by phone. We are in 2021 and there's still no mobile app.

They don’t actually want you to have an account with them. You send them everything you talk to them and they still don’t open an account. Go to anywhere else other than these guys!

THE ABSOLUTE WORSE, SO BAD ITS FUNNY, I do my banking with them so I have holdings on the platform but damn it sux lol, very slow, and every time I try and get in contact with someone I can't get through

They've just changed the platform layout and the text for the prices is so small I have to zoom it 150% by which time the whole page is unusable. Of course it's always my fault or my computer is faulty because that is their default position every time I offer feedback. Grossly stupid.

Don’t even bother with this slow platform. My brother has been trying to withdraw his money for 6 months. I manage a super account and 4 other family accounts with them and I’m going to move banks and share investing. Slow movement of bank transfers, slow email of transactions. It’s not a platform for achievers. Go elsewhere.

This company is a very Big Scam, Please do not invest in them. They made watch seminars about other people trading, making it seems like that was what my money was being used for.. But it was all a scam,They wanted to be a runner but thanks to secrecoup.com who took up my case... I got my initial deposit back.

Etrade was simply wonderful, but since ANZ transitioned to a separate online trading platform some years ago, the resulting "ANZ Share Trading" has consistently proven to be truly woeful. Case in point, yet again today was another costly glitch...29th September proved to be a huge morning sell-off day, with slight recovery from lunch-time onwards... I placed late morning trigger purchases, but when the SP didn't drift down to action, and I attempted to adjust upwards my "buy" prices, our wonderful ANZ Share Trading platform FROZE UP WHEN TRYING...

Rubbish platform. Submitted a market order which has been processing for over 3 hours due to technical difficulties. No way to amend or cancel it. Losing money waiting for them to fix it. Unacceptable. Avoid at all costs.

I changed my ANZ shares linked bank account for withdrawals and three days later it just disappeared. How the f*** does that give me confidence in a bank? Without any request or input.......zip......gone. What next? My account money disappears just as easily?

Zero if available. Every time you try and extract funds they block your account for supposed fraud! 45mins before support answered. Worst company for support and platform is clunky. Not sure what has happens last few years but these guys have gone down the toilet.

Appalling wait times for any customer service and the platform operates like a beta app. It is constantly stalling or dropping out completely. The news announcements come out so slowly that you're better off going to 20min delay stock forums to get them..
Steer clear of ANZ. They used to be good but now rubbish.

One of the worst, if not the worst, platforms for customer service I've encountered. If you need to call them they make you wait an hour or more on the phone (yes that long) to talk to someone. Last week it was 45 minutes. When they call you and ask you to call them back they also make you wait an hour or longer (today it was 46minutes), all the time playing a recorded message that says: "We apologise for the continuing delay, we appreciate that your time is important and will ensure your call is answered as soon as possible." Laughable. ANZ SH...

Sold some shares which was around 12k worth to buy some other shares. But the fund wasn't there until the next day. But the share price (which I wanted to buy) went up by 50%. I missed to make profit around 6k. I tried to contact and complained about this mater. But didn't work. Definitely not recommended.. Especially beginners....