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eChoice

eChoice

4.8 from 341 reviews · View Statistics
See the Best Home Loans in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

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Gazz G.
Gazz G.Perth, WA

Very happy.

published

Chris worked his butt off to get our approval over the line. Definitely recommend! Thank you. This extra text is just random because it says minimum 30 words. Oi. Yes.

Incentivised Review No
eChoice
eChoice H.eChoice

Hi Gazz, thank you for your wonderful message and we're glad to hear that Chris could help you on your home loan journey. :)

Best Mortgage Broker with high knowledge and excellent customer services. Highly Recommended to everyone.

published

Best Mortgage Broker with high knowledge and excellent customer services. Highly Recommended to everyone for a stress from dealing. Devinder is very honest and kee on updating all the information.

Transparency
Customer Service
eChoice
eChoice H.eChoice

Hi Sam, thank you for your review, it's great to hear you had such an excellent experience with Devinder.

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

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0.0
(1,234)

Highly recommended

published

The service provided by e-choice was timely and spot on every time. The broker initially assigned had moved on and was assigned to a new broker. The transition was seamless.

Highly recommended their services!

Transparency
Customer Service
eChoice
eChoice H.eChoice

Hi Vidhya, we're glad to hear you had a positive experience with our broker. Happy to hear we could make the process seamless for you.

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Mandy B
Mandy B
  • 2 reviews

Pathetic

published

The broker initially assigned was helpful, reliable and easy to deal with. Our application was then handed over to a “senior broker” who has dragged our application out for over six months, takes weeks to respond to calls or emails, has requested information from us at least half a dozen times due to time lapsing and has had us repeat verifications because she hadn’t bothered to check to file to see what was done prior to taking over. There was no need to change brokers. We were more than happy with our first broker. The senior broker made a complete mockery of the situation and we will never use this service again, nor will we ever recommend it

Customer Service
Application Process
eChoice
eChoice H.eChoice
Chris J
Chris JGreater Melbourne (Inner), VIC

Poor communication, inept operations. Steer clear of eChoice.

published
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Customer Service
eChoice
eChoice H.eChoice

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Next

Great experience and happy with the outcome

published

Clear and concise information and advice given ad hoc. Prompt response to financial matters. Happy with the excellent services and would highly recommend who is looking for any financial advice.

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Customer Service
eChoice
eChoice H.eChoice

Hi Preet, thanks for sharing your experience using eChoice! We're so glad to hear that our broker was able to help guide you.

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Great service

published

Very good service. Explained everything well and followed up quickly. I got a much better rate on my home loan and I would recommend e-choice for their services as a broker.

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Customer Service
eChoice
eChoice H.eChoice

Hi Cass, thanks for leaving a review and we're happy to hear our broker was able to help you with refinancing your home loan.

Don’t look past EChoice for refinancing!

published

From start to finish customer service was 10/10. Fergus was with us every step of the way. Not only did we get a better interest rate on our new loan we had someone understand our personal needs. The only issue we had was our former bank/loan being released. No extra/hidden costs, a great interest rate. You are supported with every step made no to hard questions and everything presented nothing hidden.
Thanks Fergus & EChoice

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Customer Service
eChoice
eChoice H.eChoice

Hi Natalie, we're so glad to hear you had such a great experience with our broker Fergus, Thank you for leaving such a lovely review, we'll pass it onto our team.

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Fiona
FionaBoweya
  • 2 reviews
  • 1 like

Re-financing

published

Our re-financing had every hiccup you could possibly think of, but Robert McGillicuddy did an amazing job, went above & beyond to keep everything going as smoothly & stress free as possible. We couldn't be happier. We would recommend Robert to anyone who was looking for a mortgage broker. Thanks for getting us over the line Robert.

Customer Service
Application Process
eChoice
eChoice H.eChoice

Hi Fiona, thank you for your wonderful message and we're glad to hear that Robert and our team could help you on your refinancing adventure. :)

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Excellent customer service by Dev

published

Dev has gone above an beyond his duties to provide awesome broker service. Highly recommended, will definitely use him every time. He was always available for any questions that I had.
Thank you Dev

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Customer Service
eChoice
eChoice H.eChoice

Hi Veer, thanks for your review, we're glad to hear that you had such a good experience with our broker.

Matthew
Matthew Mid North Coast, NSW

First Home Buyer

published

My broker Rob McGillicuddy was amazing.
Being a first time home buyer I had lots of questions Rob always took time to give me the advice I needed to make ths idea I had of being a home owner a reality.
Lots of times it was out of hours, weekends and even when he was holidays, he still made time to help me get across the line.
Thanks Rob you have helped me changed my life for the better for me and my boys.

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Customer Service
eChoice
eChoice H.eChoice

Hi Matthew, thank you for your great review and we're so glad our broker Robert was able to help you with your first home! We love hearing how our team have helped our customers during their home buying journey. We'll pass on the message to Robert.

Great Job!!!

published

Thanks to Divya Gupta from echoice for her excellent assistance with our first home loan,she did a great job and provided her assistance time to time with regular follow up with concerned team.qould definitely recommend her..

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Customer Service
eChoice
eChoice H.eChoice

Hi Sindhu, thank you for your review, it's great to hear you had such an excellent experience with Divya.

Chloe W.
Chloe W.Murray Region, NSW

Would absolutely recommend

published

Thank you to Shriya Ghai for her excellent assistance with changing our home loan. She was extremely knowledgable and informative. Very responsive and kept us informed every step of the way. Would absolutely recommend Shriya to friends and family.

Transparency
Customer Service
eChoice
eChoice H.eChoice

Hi Chloe - thanks so much for the lovely review. We're happy to hear you were so well informed throughout your refinancing journey.

BPCE
BPCEGreater Melbourne (Inner), VIC

Excellent customer service with attention to detail and thorough follow through

published

Harry Park from eChoice picked up from our previous broker (who has since left the firm) and showcased the same excellent level of support provided throughout the process of obtaining unconditional approvals for the investment loan we had applied for. He was meticulous in ensuring that we had all relevant information in place and was prompt in all his replies be it on the weekday or weekend.

Transparency
Customer Service
eChoice
eChoice H.eChoice

Hi there! Thanks for sharing such a fantastic review, we're proud to hear that Harry was so attentive and helpful.

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0.0
(1,234)

I'm a low income earner with 1 child and l'm at a mature age

published

lm very happy with my out come as Holly Hubbard had her work cut out but with some patience and digging she helped me out . With refinancing and a little bit extra l can now get the sunroom l've been wanting for a long time .Holly was professional the whole time as l needed assistance with the computer to get forms sorted l would totally recommend Holly .

Application Process
Incentivised Review No
eChoice
eChoice H.eChoice

Hi Heather - we're so happy to hear that our broker Holly was able to guide you through the refinancing process, at a pace that was right for you. We look forward to helping you in the future :)

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Read more reviews - page 2

Questions & Answers

Paul H.
Paul H.asked

How do I need to get the latest

No answers
whitey
whiteyasked

house stamp duty south aust, no FINANCE NEEDED

No answers

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