2Eden Brae Homes

Eden Brae Homes

 Verifiededenbraehomes.com.au
2Eden Brae Homes
4.4

1,129 reviews

PositivevsNegative
86% · 975119 · 11%
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Build Stage
  • Pre-Construction
  • Mid-Construction
  • Post-Construction
Customer Service
4.6
Site Admin
4.6
Timeliness
4.3
Structural Integrity
4.5
Plumbing & Waterproofing
4.4
Electrical & Lighting
4.4
Flooring
4.5
Transparency
4.4

Reviews

1,129 reviews
Darshini
Darshini
  Verified NSW, Norwest

Wonderful

Sales team is wonderful. Prompt response on the queries.Team helped a lot with the selections as well.
Only thing on negative side was: we werent allowed to upgrade balcony design, for which some where allowed for same house designs. Show details
Customer Service
Flooring
Abhishek N.
Abhishek N.Sydney, NSW
  Verified NSW, Norwest
Timeliness
Structural Integrity
Plumbing & Waterproofing
Flooring
Transparency
Nathan K
Nathan KSydney, NSW
  Verified NSW, Norwest

Feedback

Some processes too longer than expected, but Jessica was always friendly and answered any questions we had.

Jessica was upfront about any delays and chased up things we requested. We were happy to have her on our side. Show details

Timeliness
CBM
CBM
  Verified NSW, Norwest

First Home Build :)

We recently moved in our first home and we are so happy with the result. The process was smooth and the service was overall great. Our SS made sure the he got all the variations, layout & design in place. Very thorough in providing rectifications details done during the build process and explaining details during every site walkthrough.

We would like to compliment our admin as well for being responsive and also provided us a great level of customer service. Thanks!!! Show details

Timeliness
Electrical & Lighting
Mel
MelSydney, NSW2 posts
  Verified NSW, Thornton

EBH - Pre-Construction

The EBH team have been great so far, through all the selections process, CDC checks and changes being made, communication has been clear and open to all my questions. It is only early days at this stage as we are just on-site, however, It all seems positive Show details
Muhammad Shoaib S.
Muhammad Shoaib S.Sydney, NSW
  Verified NSW, Norwest
Timeliness
H & S
H & S21 posts
  Verified Eden Brae Homes
Daniel S
Daniel SSydney, NSW
  Verified NSW, Norwest

Great from start to finish

Eden Brae was fantastic from start to finish. My assigned team - from the main builder to the administration staff - were always available to help with any questions I had.

The build was managed in a professional manner, and I was even encouraged to have additional on site inspections. Being a first time home owner, my mind was put at ease and everything was clearly explained to me.

The workmanship and build quality of our home was amazing, and this was supported by an external building inspection that I chose to organise. Whilst we did have some issues post settlement, Eden Brae was quick to fix these at no extra cost. Show details

Plumbing & Waterproofing
Pankaj P.
Pankaj P.Sydney, NSW
  NSW, Norwest

Disappointed by Delayed Construction

I engaged Eden Brae to construct my new home, but after 7 months of waiting, construction has yet to begin. Despite assurances and initial plans, the builder has consistently failed to meet deadlines and provide a clear timeline for starting the project.

This prolonged delay has caused significant inconvenience and financial strain. I have been left in limbo, unable to make progress on my new home and feeling completely let down by [Name Removed] and [Name Removed] lack of professionalism and accountability.

Potential customers should be wary of committing to projects with Eden Brae, as their inability to start construction on schedule raises serious doubts about their reliability and competence. Show details

Vraj
VrajSydney, NSW
  Fair Incentive Verified NSW, Norwest

Vraj.P

It was a very nice experience throughout the process, Customer service and the entire staff are very friendly. Joanne Forrest gave us support and assistance for the pre-construction process. The whole Eden Brae team is so pleasant. We are excited for the construction to start soon. Overall it is a wonderful experience. Thank you to the entire team. Show details
Timeliness
Ash
AshSydney, NSW2 posts
  Verified NSW, Norwest

Happy with build. Thank you team!

Very happy with the final build. Site supervisor, CSA and entire team were very helpful from Day 1. Our SS provided timely update on build status and made sure that we get the final build with good quality. CSA also made sure that entire process and admin things were stressfree. Eden Brae portal is also very useful in accessing the required documents and updates. We are now in warranty phase and will see how it goes. Hopefully not many issues and if any , it will be fixed on time by Eden Brae.
Overall, it's been a great experience ☺️ Many thanks to the entire team Show details
Structural Integrity
Flooring
Jai T.
Jai T.Sydney, NSW
  Verified NSW, Norwest
Desmond
DesmondSydney, NSW
  Verified NSW, Norwest
Harjinder S.
Harjinder S.
  Fair Incentive Verified NSW, Norwest

30 brostal

It's great to hear that you're happy with the service Eden provided in building my new dream home! they were cooperative and understanding throughout the process. I Would I like help writing a review appreciation for them? Show details
Site Admin
Pallabi
PallabiSydney2 posts
  Verified NSW, Norwest

Review for Joanne in Eden Brae

It was a pleasant experience to build with Eden Brae. Everything was planned properly.Joanne has been doing her job very promptly. She never fails to respond to the queries I had. Hoping to have a good e perience while we build. Show details
Customer Service
Timeliness
Structural Integrity
Transparency

Questions & Answers

Annon
Annon · Eden Brae Homes

When building with EBH how much did your price go up at colour selection? Our price is at $410k before colours and want to keep it under 500

bryan martin
bryan martin  

You can add another $100000 to get what you need.
The majority is basic , and in addition will get additional costs for surveys/ excavation and spoil removal. also every door costs are added, as we had no doors in our ensuites.

Syed Abbas
Syed Abbas  

Add 25-30k for extra site cost. Doesn’t matter if you are in fixed site cost or not they will charge you

Lynne B
Lynne B · NSW, Thornton

Has anyone built a Eden Brae home in the Bower Estate in Medowie and how long did the whole process take? Are you happy with it?

Mazza
Mazza · NSW, Norwest

Has anyone who signed a contract with Eden Brae homes in early June 2021, been lucky enough to move into their completed home by now? We were told at signing of our contract, that we would be in our home by latest June 2022. It’s nearly end of September 22 and we are no where close to even lockup. Just concerned and any very worried. Any input would be greatly appreciated. Thank you in advance.

Peter C.
Peter C.  

We signed I. Jul 21. Still waiting. Another four months at least. Terrible construction time line

Ryan M
Ryan M  

Hi, we signed around the same time, eden Brae didn’t meat the timeline and completely fabricated some crap so we weren’t entitled to LD’s absolute crap company. I’d never recommend them to anyone

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Details

Compare all Eden Brae Homes listings
CategoryProject Home BuildersProject Home Builders
Types of Homes AvailableOne-Storey and Two-StoreyOne-Storey and Two-Storey
Knockdown & RebuildYesYes
Build Areas

Maitland, Port Stephens, Newcastle, Cessnock, Lake Macquarie, Hawkesbury, Central Coast, Wollondilly, Wollongong, Shellharbour, Kiama, Penrith, Blacktown, The Hills Shire, Hornsby, Fairfield, Liverpool, Camden, Campbelltown

Maitland, Port Stephens, Newcastle, Cessnock, Lake Macquarie, Hawkesbury, Central Coast, Wollondilly, Wollongong, Shellharbour, Kiama, Penrith, Blacktown, The Hills Shire, Hornsby, Fairfield, Liverpool, Camden, Campbelltown

Building Code 120300C120300C
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  • ABN: 42083807489

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