Not for publication.
Not for publication. · EHD68210P / EHD90230P

Near new electrolux normal ceramic cooktop. Even when it is locked it makes its own mind to turn off and getting it turned back on takes some time!!!!!. The time it takes to heat up is astounding, while the fast heat up function is usually results in burn food as it is very hot for a very long time. Any ideas?

Keith G
Keith G · EHD68210P / EHD90230P

have a EHD90230P what does E9 mean

Keith G
Keith G  

no answers ?????????????????

Keith G
Keith G  

maybe it means Expended 9lives

JemBruce
JemBruce  

E9 Error would mean a user interface control board fault. If still faulting then the user control board needs to be replaced generally or contact authorized service center. I wouldn’t keep trying to use it - you could run the risk of the board taking out other components.

Keith G
Keith G  

thank you

JemBruce
JemBruce  

No worries. Give Electrolux a call on 13 13 49 and they can give you the details for your local service agent. I’ve had my cooktop for 8 years now and only had one issue with an incorrectly wired terminal block when we moved the cooktop from one house to another, it was too good to leave behind. The electrician fixed it up pretty quickly. Guess I’ve just been very lucky! Best of luck, could you post your outcome so it may help others?

Keith G
Keith G  

We have had ours for 10 years. no trouble till now.

Richard Saul
Richard Saul · EHD68210P / EHD90230P

Hello,

Our Electrolux Induction Cooktop Model EHD68210P has suddenly died... There are 2 error messages. The first one was E 8 and, as per the manual, turning the power off and on several times at the source, we have a repeated E1 error message.

Would you please advise the meaning of these errors and cost of repair please. We reside in Altona VIC 3018.

Thank you in anticipation of your kind reply.

Regards, Richard Saul

Shane
Shane · EHD90230P

E3 error

Terry S.
Terry S.  

I have an E3 error as well on my EHD68200P- hard to find any information on it I replaced the electric boards 12 months ago .....

Shane
Shane · EHD90230P

E3 error

Jules
Jules · EHD68210P

I have just moved into a house with this stove-top and I can't work out how to use it. The power comes on, and it makes a beep when I press the heat setting, but then it switches itself off. I have the manual and have read through it but I can't work out why it isn't working. Help?!

Electrolux
Electrolux   DM   

Hi Jules, Tania from Electrolux here. We are sorry to hear you are experiencing problems with your Electroluc cooktop. If you wish to discuss this further please feel free to contact me at customercare@electrolux.com.au attention Tania.

Thanks,

Tania

Loan Pham
Loan Pham · EHD90230P

Please advice how to fix the broken glass for cook top induction EHD90230P?

Can glass be replaced or replace all lot?

Please give a quote for glass and labor work.

Many thanks,

Loan Pham

Julia
Julia  

Hi Loan Pham. If the unit still works then just the glass can be replaced. My understanding is that the glass costs around $425aud and labour approx $145. I hope that helps. Regards, Julia.

Desley Leamon
Desley Leamon · EHD68210P / EHD90230P

I have a hotplate with two induction and two radiation areas. The two induction areas will not heat up until I have had one of the radiation areas on for three minutes. I have contacted the area service person for this unit and been told it is due to a transistor problem. This part would cost $500 plus cost of installation and therefore I should just discard my cook top and buy a new one. I did expect my cook top to last longer than six years. Can you suggest an alternative to this suggestion?

Adam N
Adam N  

never buy Electrolux again. lucky you got 6 yrs

Electrolux
Electrolux   DM   

Hi Desley,

We are sorry to hear you are experiencing problems with your Electrolux induction cooktop . If you wish to discuss this further please feel free to contact Linda at customercare@electrolux.com.au

Thanks

Linda

Desley Leamon
Desley Leamon  

customer care@electrolux.com.au does not exist. Where do I find [name removed]

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