Reviewer Photos & Videos
The joint between brush head & tube crack in less than 6 mths
Overall it is a good vacuum that do its job for both hard floor and carpet.
The wire is very long and the vacuum is light to carry around.
Just surprise that the quality of the parts are so bad that it crack in less than 6 mths.
The wheel is also very bad as I struggle to move it around instead of following me smoothly like the Nilfisk I own previously.
Got a replacement parts after contacting the Warranty department. The replacement arrived within a few days which is fast based on current COVID situation.
The component seem to be a bad design when I compare with my older vacuum which lack of that extra click which I believe will break again soon.
Purchased in September 2020 at The Good Guys for $299.00.
Works well to pick up pet hair and dust and is easy to empty and clean - quiet but not silent
Bought the Electrolux SilentPerformer Animal (ZSP4303PET) from the Good Guys on 2 January 2021.
We use it on hard wood floors, vinyl flooring and tiles as well as curtains and upholstery. As we have two mainly inside Staffordshire Terrier dogs and an inside only Ragdoll cat there is a lot of pet hair for the vacuum to deal with as well as everyday dust. So far the vaccum has performed very well, it picks up all the hair, dust and fluff, we use it daily and need to empty it every couple of days. Emptying and cleaning the vacuum is very easy, t...
Purchased in January 2021 at The Good Guys Online store for $349.00.
Terrible Product. Don't buy !
There isn't anything silent about this vacuum except in the name. Nozzle jumps like a frog when cleaning and broke exactly after warranty expired. Cant even replace nozzle as it is discontinued and I just have to throw the vacuum away. Worst ever vacuum.
Purchased in October 2018 at Costco.
Terrible - (And dont buy from Godfreys)
This machine only worked properly for the first few times. It seemed to clog easily - manually having to clean out each of the many cylinders each time. Then it stopped working. (It seemed to overheat like a hairdryer). Because of the pandemic, Godfreys wouldn't fix, exchange, refund. I had to buy a new machine and now I'm stuck. Save your money
Purchased in June 2020 at Godfreys Online Store for $250.00.
NOT silent. Sucks good, until it breaks down. Warranty is FAKE.
I do not know why they call this silent, it's actually as loud as any other vacuum cleaner. It does suck well. However, motor breaks down at 10 months. Warranty claim was refused. Said it was due to poor maintenance of filters. They expect you to clear the filter after each use or else warranty is void. Basically, they could use this clause on anything. They could even refuse your claim if the motor breaks down on the very first use.
Purchased in January 2020 for $280.00.
Economical vacuum cleaner with minimal quality accessories
This Electrolux vacuum cleaner was ideal for our budget as a spare machine at home. The 3-1 in-one-tool I found wasn't as effective as individual tools. Poorly designed 3-1 accessory and difficult to use. Compatible replacement bags are hard to find at local suppliers. Had to buy from Electrolux website. The tube to vacuum is very thin plastic and can kink when changing directions. The rear roller wheels are small so they won't roll easily over power cord. Hence you have to bend down and lift vacuum off cord when changing direction. Overall good suction. The retractable power cord mechanism could be more powerful preferably. Good length of power cord.
A welcome change from Dyson!
I purchased this vacuum last month from Good Guys. I have a house which is all timber hardwood floors and some floor tiles. I have previously owned Dyson Upright and Dyson Barrel vacuums. Prior to this purchase, I had sold my previous Dyson barrel when I purchased a Dyson V10 stick - big mistake. The stick is hopeless for anything other than small areas. It am CONSTANTLY having to take apart the head to clean it an remove debris. I hate it. The barrel I sold was a great vacuum.
Alas, I needed a better vacuum than the stick, but did not want t...o purchase a Dyson again. After reviewing several, the one I actually wanted (A Miele C3 Family) was not available anywhere in Brisbane. I ended up with the Electrolux. What a machine. Seriously. This thing is perfect for my needs. The suction is insane, but is easily dialed back for rugs and carpets, it is certainly not silent but I really dont care about that. I was concerned about using a bagged vacuum for the first time since I was a kid. My concern was unfounded. Bags are not the cardboard crap they used to be. These things last a long time and keep the dirt and dust very secure. I highly recommend this vacuum to anyone considering it. Downsides. I have one complaint about this vacuum. The 3in1 tool for upholstery etc is absolute junk! I dont know if mine is defective, but is falls apart EVERY time I use it, and it is very difficult to get back together. (see second picture - it is the fold out bits that fall off). I understand why they have tried a tool like this, as there is no onboard storage on the main unit (this horrible thing clips poorly to the main wand). However, it is beyond crap. I am currently looking for an alternative from Electrolux that will fit.
Purchased in June 2020 at The Good Guys for $299.00.
Worst product I have ever purchased!
Worst product I have ever purchased and Electrolux customer care was woeful! Good guys reused to replace it and made me call Electrolux myself to try and get resolution which was a waste of time too. They absolutely didn't care at all.... Be warned and don't buy Electrolux anything!
Good little vacuum
Use this little vacuum on carpets to collect pet hair.
Does a fantastic job, and I love it's filter system.
Only down side is that the canister fills too quick and the internal filters also need regular washing otherwise it stops working.
Oh and the clips on the poles are plastic and easy to break.
Purchased in November 2017 at Evans Clarke Bidding Online for $230.00.
The reviewer stated that an incentive was offered for this review
We love our Electrolux cleaner - it has awesome controlled suction for different floor types (we have wood, carpet, tile and Lino surfaces), cleans our stubborn cat’s hair in no time with a turbo head, has a head that goes under our large couch and so on. Take note of the manual and clean all the filters (there are more than 1!) regularly to ensure it works properly.
Purchased in July 2018.
This is nowhere near silent
My admin person bought this about 2 years ago after I said I wanted a quiet vacuum cleaner at work. Unfortunately, it was neither quiet nor a very good vacuum cleaner. To be fair, she was not to know this based on what this machine was said to do.
It was always too loud for me. I could hear it being used through my treatment room door at work. I used to have an Electrolux UltraSilencer and could never hear that through the door- so I will go back to that one. But my admin person liked using the SilentPerformer and she was the one doing the cle...aning so I didn't really worry too much. However, now it's just me at work and I'm back to doing the cleaning (!) and this is a very noisy machine, moreso when you use the powerhead. So I use the all-floors head instead. The clean isn't as good, but at least I still have my hearing when I've finished vacuuming. This is used on carpet and linoleum and tiles. There is probably a fair matter of dust that is walked in by my patients but this machine should be able to deal with that. It used to do a better job cleaning 2 years ago and it only gets used 2-3 times a week on average for maybe 10-15 minutes each time. The suction is getting worse. It doesn't matter if you clean the filters. This machine does NOT last the test of time. It is past the warranty date so I can't do anything about that. I just don't think it's made well. Perhaps being used in a less dusty environment may have suited the machine better? The extension piece on the wand now gets stuck and is almost impossible to click into place after I finally manage to get it to extend. I am not 4ft tall and I don't want to bend terribly to vacuum! It even has some trouble unclipping at the head unit when I take it off to get into corners. And the back of the head struggles to glide into place on the side of the machine when you put it away now. It used to be absolutely fine to handle - but in just 2 years the ease of use has gone from good to bad. It's very easy to unclip the dust catcher...but it makes a mess when you empty it. I really do prefer bags. It also overheats. And the cord is not long enough - and pops out of powerpoints at the slightest tug. I really am struggling to find anything good about this machine! Basically, it is NOT anywhere near silent. Noisy, in fact. I have to say, I think they lied about that one (not that I have a sound level meter to check...) but it's always been quite noisy. Now, 2 years on, it just feels like a hunk of junk. I think a vacuum cleaner should last better than this. And I don't think it should have the word 'silent' anywhere in its name. The only way it's anywhere near vaguely 'quiet' is if you don't use the powerhead and you've got it on very low suction. And then it doesn't vacuum properly anyway! So really, there's no point to this machine. For the price, I've used far better and far quieter vacuum cleaners.
Purchased in November 2017 at Yass Electricals for $299.00.
Best invest in a expensive vacuum
Had this vacuum for only a week & already it overheats and stops working for long periods. On top of that it doesn’t clean my carpet as good as my old one (German).
Purchased in December 2019 at The Good Guys Online store for $230.00.
Excellent Vacuum cleaner
For the price this is a very well performing vacuum. It is extra quiet and lifts dirt very well. We have used ours now for about 15 months and never had any issues with it. Very good all round vacuum.
Purchased in September 2018 at Betta Home Living for $299.00.
Started off great...
Started off as a great unit, I think I have had it a year now and suction is not what it was...I got this after a Hoover I had at 14 months old had the filter come off and block the suction. I am starting to think this is doing the same. How can I get a good vacuum that isn't going to cost me an arm and leg and work for more than a year or two...!
Purchased in December 2018 at Betta Home Living for $249.00.
Bought this vacuum today and OMG! I had the house cleaned last week but still managed to get 3 bags full of pet hair off the carpeted area in the living room. Great suction even at minimum and needs no effort to push around. Other reviews have mentioned short cord, didnt find that an issue. Happy with it, lets hope it continues to please.
Purchased in November 2019 at The Good Guys for $249.00.
Questions & Answers
Took out the front filter to clean it. A VERY lose fitting 'O' ring flopped out. Washed filter and now cannot get it back in with the O ring flopping around in there. Surely it should be a close fit under the rim of the filter? What is the solution?
Get an answer from our members and Electrolux representatives
|Category||Barrel Vacuum Cleaners||Barrel Vacuum Cleaners||Barrel Vacuum Cleaners||Barrel Vacuum Cleaners|
|Weight||5 kg||5 kg||5 kg||5 kg|
|Power||2,000 W||1,600 W||800 W||1,600 W|
|Manufacturer Warranty||2 year(s)||2 year(s)||2 year(s)||2 year(s)|
- MPN: ZSP2310
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