Reviews with attachments
Great price and good quality. Friendly helpful staff. James was great to deal with. Definitely recommend Eureka.
Very knowledgeable staff helping me with my choices and options. Really happy with my purchases and the price paid. Show details
Best furniture store in Bundaberg – I love this store. It’s so well presented and the staff are friendly, helpful, and knowledgeable. There is a great range of products so my wish list keeps growing! My favourite place to buy furniture or window shop in Bundy!
Feels Like Home – Thanks to the lovely staff who have made our visits effortless & enjoyable, we have returned to Bundy store yet again. This is one of the few stores in Bundaberg with in-store Costal/Hampton style furnishings (from petite to huge) & all of excellent quality. The staff are knowledgeable (hooray!) & so helpful. Definitely my favourite furniture store. I'll be back. Show details
Love shopping at Eureka – We have bought a few things recently from Eureka, Jaqui is always very helpful, nothing is too much trouble for her. Eureka is my favourite shop. Great staff and great products. Everything is displayed with care and attention, shop smells lovely too. Other staff are great too, thanks Eureka Show details
Purchased clock just over 12 months ago. Chewed through the batteries to the point I thought I had a bad batch of batteries. Turns out it is the clock. Batteries only last a couple of days then dead. New ones installed it works again but only very temporarily. Just outside warranty period of course. I won’t buy another clock from there. Clock itself looks nice. Not worth the trouble. Show details
Positive reviews
I had a wonderful experience at Eureka Furniture. Jacqui provided outstanding customer service — friendly, knowledgeable, and went above and beyond to assist. Highly recommend!” Show details
It's always so good to shop in Bundaberg shop. Zara has always help with our shopping experiences, as with all the staff. We have filled our house with Eureka furniture, such a great product that will last for years. Thanks Greg and Sonya Show details
Great customer experience – Bundaberg staff have always provided personalised service. I am very grateful for the staff helping me to find what I was wanting to purchase.
Negative reviews
We purchased the 2 seater Marie lounge. We are very happy with the product, despite having to wait 6 weeks for it to be available. Staff at Bundaberg were pleasant and communicated in a timely manner. However, being a couple in our late 60’s living a long way out of town it was disappointing to receive a phone call the afternoon before pick up to… Read more
tell us there was no staff to help us load the item on pick up and we would need to bring someone to help. This was not possible at such short notice. We managed between the 2 of us but it was difficult.
Sick colour bedroom suite – Disappointed when the product turned up. Certainly was not the colour or texture as shown on the website. Maybe beneficial if stores carried a wood sample of the products as they are unable to carry all stock. Would also thought common sense eould be used and not sent 2 side tables facing left. It looked ridiculous. Show details
Made in China with premium price tag – Rude staff at the Bundaberg store. When product was finally in stock had made in china stickers all over the expensive chairs. Very dirty. I refused to collect them until they cleaned them. Will never buy from Bundaberg Eureka again.
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Recent reviews
We have purchased the following items from Eureka Bundaberg. bedroon chair, counter stools, family room rug, king bedroom suite, Clementine King Bed White, king bed side tables, king mattress and clementine entrance table. We are extremely happy with the products but most of all the exceptional service provided by Jacqui. Her Interior design… Read more
experience was a godsend. Jacqui's product knowledge, helpfulness and friendly manner made it and enjoyable retail experience. A shout out to Judy as well who helped us with better pricing. Both are highly recommended, you will not be disappointed. Eddie and Ana Heinemeyer
James and the rest of the team at Eureka were absolutely fantastic! Went above and beyond to make our experience seamless. The most friendly and professional service. Well done Eureka! Show details
Great assistance as always for Jaqui the interior designer. The quality and choice of furniture is outstanding Show details
All the staff in store are amazing! So helpful. Love shopping at Eureka Furniture Bundaberg. Will recommend to everyone wanting new homewares. Show details
Great service by Sue, one of the customer service staff Show details
Gorgeous choice of furnishings! The quality and craftsmanship is outstanding. I ordered a leather chaise lounge with an electric recliner and it's super comfortable and stylish. The customer service and delivery was exceptional. Couldn't be happier! Show details
great service from picking the furniture to delivery. The store showed beautiful ideas and the staff were very helpful. Show details
Zara, and sue are wonderful and lovely people. Always helpful and approachable. Love ur product and love ur work. Neeru Show details
The Girls at Eureka provided a helpful and lovely experience. Show details
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Always have a great experience shopping here. Great staff and excellent customer service! Jacqui was such a great help as always. Give that girl a raise :-) Show details
Love our new chairs. So comfortable and was so easy to order over the phone. Girls were great to deal with Show details
The staff at the Bundaberg store are always welcoming and helpful. Show details
Great customer service and beautiful product. Prices match the value and quality of the product. Show details
Amazing experience purchasing a new couch. Love the colour and service was great. Highly recommend Show details
Best Customer Service – Always so helpful, this team go beyond to ensure the customer has a good experience. Love coming to this store
Poor for huge price tag – I purchased the Sorriso lounge in Charcol 12 months ago after going into the store and loving it I've had in storage until we moved into our new build 3 weeks ago I'm loving to look more so then the comfort for the huge price tag I think it could be doubled in softness once sitting the cushions are very hollow such a shame
Loving the Eureka experience – Staff were fantastic, went out of their way to assist me
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