Very friendly, great customer service, very personable Store was ordered easy to get around, love Eureka products have purchased before been very satisfied with my purchase Show details
Items good, but dont waste time buying in store to get them commission. They wont return the favour once they got the money in their pocket. Delivery was abysmal and the store manager was insulting, rude dismissive and actually laughed at me, saying shes never had issues with her deliveries and i can get the number myself to complain, it was not her problem. So much for going in store to buy! Show details
Reviews with attachments
Toowoomba store always has what we want best quality good service reasonable prices Show details
Beautiful table ordered and arrived exactly as promised. The delivery driver was wonderful and arrived promptly and was so friendly and efficient!! Show details
Great Service – I visited the store one week to look and went back 8 days later to make a purchase. Both times when I came to the store, I was well taken care of. Show details
Absolutely recommend – Staff were very helpful without being overbearing. Knowledgeable of products and delivery times. Would definitely recommend. Show details
Wonderful experience – Effective fast and polite communication and service. Wonderful experience shopping here. Show details
We purchased the Ribbon back style chairs together with the dining table. Within the first few months a leg snapped off. Now another one has snapped off, and another chair has cracks through the back support. Hence 3 out of 6 chairs have cracks and/or are broken. Because its over 1 year of purchase, they will not cover under the warranty. My… Read more
concern is that the lack of quality could pose a serious safety concern if someone was to sit on the chairs.
Positive reviews
I was more than pleasantly surprised by my experience at Eureka Furniture. From the moment I stepped into the store, I was in love. Shea was a brilliant sales person and made the experience so easy and FUN. 10/10, would recommend. Show details
The privacy screens purchased from Eureka Furniture Toowoomba have exceeded our expectations in both quality and functionality. The Toowoomba store also managed our delivery expectations so well we were pleasantly surprised to receive delivery of our purchase much earlier than expected. Overall it has been a great experience shopping with Eureka Furniture Toowoomba. Show details
Happily recommend the service from Eureka Toowoomba. Shae was most helpful in our purchase of furniture. On pick up Dallas was most professional, helping to load with happy attitude to serve. Show details
Negative reviews
Warehouse staff lost an important peice that goes with the item we brought to mount it on the wall. Offered a refund of $7.70 but couldn't complete it due to the eftpos locking out the staff member as she entered the wrong code to many time. Wasn't offered any thing else and communication was very poor. Was very much like their first day on the job. Won't be back. Show details
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Ordered and played last year in August 2025 mucked around from.the beginning not follow up calls if it wasn't for.me chasing up the order I'd still be waiting was.offerd floor stock at full price never ever will I buy off this crap company again. I thank kimmi for sorting out my delivery which came yesterday 8.mths.later. Show details
Warehouse problems - wrong product delivered after long wait – Shop itself was ok and delivery people were good but.... 3month wait to deliver the wrong stuff - very disappointed - warehouse problems at National level Show details
Recent reviews
From the moment we walked into the shop, Shae and John were attentive and friendly. We appreciated their professional approach and at the same time courteous and ready to have a joke. They both clearly love their work and Shae’s product knowledge was great. (I note that John is very new to the business, but he seemed willing to learn from Shae.) Show details
Saw what I wanted at another store. Given all the info and photos to consider. Ordered through Toowoomba store . Unfortunately they didn’t have the piece (or the range it belonged to) onsite for another view. Staff were friendly and very helpful. Sale and delivery organise efficiently and it arrived & placed in a timely manner. Good communication throughout especially as cyclone Alfred created some delivery issues. Show details
Staff with excellent ‘can do’ attitude! – Professional with great decor advice. Kim made the eureka experience flow, with her knowledge and efficiency. Eureka furniture is most excellent quality, with something exciting to choose for every room.
Helpful in store, great knowledge with products and experienced friendly staff – Excellent in store service, friendly staff and very helpful. Offered to help with any questions we had
Friendly, helpful, efficient – Very helpful, friendly staff. They have a wide range of quality furniture and in stock as well. Easy ordering process. I’d shop here again without hesitation.
Best shop in town – SThe staff is incredibly helpful and friendly. They are very professional, and the quality of their products is top-notch. I wholeheartedly recommend them.
Easy shopping experience – Lovely store and easy to locate the furniture we were looking for. Not a lot of choice but happy with what we found. Came already assembled which was good. Quality is probably not a good as we originally thought, but it wasn't expensive so I guess you get what you pay for. Staff were really nice to deal with, which was a bonus. Show details
Find out how Eureka Furniture QLD, Toowoomba compares to other Furniture Shops
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Excellent Service & Products – Excellent customer service from entering the store. The store is beautifully laid out with a large range of products. The items purchased are of excellent quality and a discount was offered. Show details
Pleasant and helpful – The sales lady ,Keeta was so very helpful with showing my daughter & I showing us every option in our search for the furniture we were needing without being pushy in any way . She patiently researched every option available in the product we showed interest in Show details
Excellent service and follow up – We ordered out table and it was only one week and were promptly advised it was ready for pick up. Great Service provided by the team at Toowoomba. Show details
AMAZING SERVICE, EXCELLENT QUALITY PRODUCTS!! – Gordon & Zac were AMAZING, nothing was too much trouble, they went above & beyond in helping us choose our furniture. I can’t speak highly enough of them. We will certainly be back!! The quality of the furniture looks really nice, also being able to view so much already set up on the floor is a big plus. Thank you Gordon & Zac!! We now have a… Read more
houseful of Eureka furniture. There were times I found it really hard to make my final decision for different rooms, but they were always so nice to me regardless. Can’t thank you enough!!!! I will certainly be telling all my friends about this wonderful service!!
Extremely helpful – Very happy with the level of service received in this store. They very kindly allowed us to take a couple of different stools to our new home to check height & colour which made our decision making so much easier & eventuated in a sale of 3 stools & possibility of further furniture purchases. Good job & very helpful. Show details
Helpful Service – Thanks for the helpful service. I felt well looked after. I was looking for something tricky and unusual and the service you provided came through with the goods! I didn't want to pay extra, so I am yet to collect the furniture that I purchased. I would give 5 stars if I didn't have to go collect it myself or pay more for the furniture to be brought to the closest store. Show details
Good transaction, but let down somewhat by the delivery experience – Good product, good in-store service, and suite was available for fairly quick delivery (two weeks). Only negative was that furniture when delivered comes wrapped in a veritable mountain of foam packing, sticky tape, cardboard, etc., and it would be nice if (for the $125 delivery fee) if they could at least take the time to unwrap the furniture… Read more
before leaving — it's a pretty time-consuming job when you're left with doing it all yourself! As it is, you're forced to sign an acknowledgement that the furniture has been delivered in good condition, yet you have no way of knowing that until you've unwrapped it.
5 Star Service – I recently purchased a lounge suite through Eureka Toowoomba, I received wonderful service from the staff, great communication when organising delivery, I would recommend Eureka Toowoomba, 5 star service. Show details
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