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Everdure by Heston Blumenthal FURNACE
Reviewer Photos & Videos
Daren C.Sydney, NSW
Disappointed
Terrible heat distribution across all 3 burner plates delivering unevenly cooked meat.
Paint started to flake not long after a year - this falls under the 2 year paint warranty but they said they will not fix, just to deal with it. All waste just falls into the bbq and onto the burners so its very hard to clean on a regular basis. It looks nice and has the Heston name behind it but don't fall for the marketing here...
Purchased in June 2019 at Harvey Norman.
1 comment
So far, so good
Just took delivery of the 2 burner force. It took me a bit to assemble it but all you need is a phillips screwdriver so it's very doable. Everything looks very high quality. Fit and finish is wonderful. Easy to light and easy to turn off the gas at the cylinder. We tried it last night for the first time..cooked lambchops. They turned out perfectly. And I mean perfectly. I love the cast iron grates as they heat evenly and really sear the meat.
Purchased in November 2020 at Brandster Inc. for $962.00.
RobynSouth East Queensland, QLD
- 30 reviews
- 18 likes
BBQues good Quality not so good.
We purchased the Everdure Furnace BBQ about a year ago and it has been faultless. Looks fantastic, cooks great, easy to start. I can't rave about it enough. Best BBQ we have ever had.
This is an update to our BBQ:
We had the lid replaced once under warranty due to the paint bubbling. The new lid is doing the same and the plastic that surrounds the hotplates is also bubbling. Unfortunately its not under warranty any more. We have it under cover it gets no sun on it and we also have a bbq cover over it. Its a shame as its a great bbq but its obvious its not going to last. Very disappointing.
Purchased in December 2019 at Harvey Norman for $1,000.00.
Find out how Everdure by Heston Blumenthal FURNACE compares to other Gas BBQs
Know better, choose better.
Very happy
The team were very helpful when I had an issue, and we’re prompt in reply. Reliable team and great bbq. I use it probably around once a week for my and the family.
Purchased in January 2017.
1 comment
Alexis P.Everdure by Heston Blumenthal
Hi Kane,
Thanks for the feedback , its good to hear that our team were able to assist , and that you are enjoying using your Furnace. We will pass this on to our marketing and R&D teams.
The team at Everdure by Heston Blumenthal.
Looks Great But Performs Poorly
Uneven temperature over full surface area. Side-by-side steaks and kebabs can be inconsistent. Easy clean. Solid build. Nice looking. I sold mine for a better bbq which was cheaper. Buyer beware.
Purchased in September 2018 at Harvey Norman for $700.00.
TeePeeMetropolitan Adelaide, SA
- 4 reviews
- 1 like
- Verified purchase
Worst BBQ ever owned!
Auto lighting takes forever to light up (if it ever does light) and you cant see the flames so you don't know if its on or not (when solid plates are used which I have 2 out of 3 plates). The plates are so loosely fitted they keep falling into the BBQ onto the burners as you move the food around. The biggest waste of money I have ever spent. So I have paid $1,000 for a BBQ that doesn't light and plates keep falling in making it very difficult to cook on, practically useless! Save your money and BUY ANYTHING ELSE, a garbage bin lid would do a better job. I did get a full refund for this crap BBQ which was the only good thing about it, so thanks for that (but I would expect nothing less for something that simply doesn't work).
Purchased in December 2018 at Harvey Norman for $908.20.
1 comment
Alexis P.Everdure by Heston Blumenthal
Hi There Tim, just following up on your service call to make sure that your Furnace is up and running to specification after chatting with our technical team? We see that you have made your review pub...
Read morelic now. Please drop us a line to confirm that the issue was rectified. The team at Everdure by Heston BlumenthalPennyMetropolitan Adelaide, SA
Easy to use. Even easier to keep clean.
We have had our BBQ for around 3 months and we use it at least three times a week on average. So easy to keep clean. Cooks food really well. Very pleased with everything.
Purchased in May 2020.
1 comment
Alexis P.Everdure by Heston Blumenthal
Hi there Penny, thanks for the review , your valuable feedback will be passed on to our marketing department. Its great to hear that you are enjoying cooking on your Furnace . Don't forget to visit ou...
Read morer website for helpful hits and recipes. The team at Everdure by Heston Blumenthal.Very disappointing
The lid doesn’t close. How do you bbq? It’s impossible to close the lid!! Still waiting to hear back from customer service. This is the second year with the same repeated issue.
Purchased in June 2019 for $999.00.
1 comment
Alexis P.Everdure by Heston Blumenthal
Good morning Sanchez , thanks for contacting us with regards to the lid on your Furnace , please give our technical team a call on 1300 739 033 and one of our consultants will assist with your enquiry. The team at Everdure by Heston Blumenthal.
Dan M.Sydney, NSW
Poor Heat and Poor Design
Heat is really uneven and the BBQ plates shift and drop off their guides with even the smallest movement (like cleaning the bbq.) Looks cool but not good to use. Only used it a dozen times in 12 months because it is such a pain.
Purchased in September 2019 for $799.00.
1 comment
Alexis P.Everdure by Heston Blumenthal
Good afternoon Dan M , thanks for taking the time to contact us regarding the concerns you have with your Everdure by Heston Blumenthal Furnace , if you would like to call one of our technical team f...
Read moreor assistance please feel free on 1300 739 033 they will be happy to have a chat to you. The team at Everdure by Heston Blumenthal.Find out how Everdure by Heston Blumenthal FURNACE compares to other Gas BBQs
Know better, choose better.
Laura MillikenPerth
- 6 reviews
- 6 likes
Everdure barbecue
The heat from the barbecue it’s super intense .
Very hard to regulate temperature.
I find it burns food very easily .
Love the look of the barbecue just trying to work out temperature.
Purchased in May 2020 at Harvey Norman for $799.00.
1 comment
Alexis P.Everdure by Heston Blumenthal
Good afternoon Laura, thanks for your enquiry, if you would like to give us a call on 1300 739 033 and one of our team will put you through to one of our chefs who will be able to assist. The team at Everdure by Heston Blumenthal
alpha b.Peel, WA
Heston Blumenthal Furnace Review
We assembled it easily and started the fire. I noticed that the fire is not even around the rings. It starts well in the first row but there is a noticeable reduction in flame power - I would say it is half on the other straight line of the 'U'. I sent an email to the Maintenance department and I did receive a reply asking if it is LPG or Natural Gas. After that, there is complete silence. A little disappointed with the after sales service. Hope they rectify the fault.
Purchased in April 2020 for $999.00.
3 comments
Alexis P.Everdure by Heston Blumenthal
Hi there alpha b , so that we can assist with your enquiry regarding your Furnace please give our technical team a call on 1300 739 033 Thanks the team at Everdure by Heston Blumenthal.
I did, they called and replied, requested for attachments- I sent, awaiting response
Hi, I have to retract about their customer service. It has been amazing. They are actually sending me a replacement unit today.
Rich BradshawSoutheast, SA
- 2 reviews
- 2 likes
Cooks great but paint and transfers come off.
I cant fault the cooking ability of this bbq. But I have only had the bbq since Christmas and when wiped with a wet cloth the transfers have started to come/wipe off. This includes the ones on the controls which will make operation difficult. This never happened with my old webber q and I wouldnt expect it from such a pricey bbq. The ignition system is poor compared to the webber too.
Purchased in December 2019 at Harvey Norman Retail Stores - Appliances for $1,000.00.
3 comments
Alexis P.Everdure by Heston Blumenthal
Good Morning Rich,
Please contact our Customer Care Team on 1300 739 033, so they can arrange assistance with your Everdure BBQ.
The team at Everdure.
This issue was rectified very quickly. Excellent customer service. They even sent someone to my home to correct it.
Alexis P.Everdure by Heston Blumenthal
Good morning Rich, happy to hear that you are happy with our service and a positive outcome.
The team at Everdure by Heston Blumenthal.
Rachel T.Perth, WA
Brilliant BBQ - Review by the Wife!
After much deliberation we have bought the Furnace - Everdure by Heston. We have the 'Mint' colour and it's lovely. So far we have cooked Sausages, Lamb Chops, Steaks, Sausages and vegetables on the BBQ. We've used it to roast chicken and other joints and used it 3xtimes a week since we bought it. And mostly it's ME that uses it, not my husband, who works away. It's easy to use, easy to clean, reliable and a joy!
Purchased in January 2019 at BBQ's Galore Osborne Park for $999.00.
1 comment
Alexis P.Everdure by Heston Blumenthal
Hi there, congratulations on the purchase of your Furnace , its sounds like you are an amazing cook and enjoying all of the benefits of your BBQ.We will pass your positive feedback on to our marketing...
Read more team . Enjoy your Furnace .The team at Everdure by Heston Blumenthal.KAWSydney Surrounds, NSW
Everdure Furnace - Not Satisfied
After many comparisons for a new family BBQ we settled on the attractive Furnace. Heats up well, good construction... but has too many niggles to be happy for the money we paid.
1. If you put even more than a light drip of oil on the plates it spits everywhere. So if you have fatty meat it goes all over the deck. It's now ruined our deck. Not happy.
2. With such a flat design around the cooking plate winds comes along and blows oil and fats off the cooking plates. We also find it impossible to cook in anything other than a gentle breeze (even...
Purchased in November 2019 at Barbeques Galore for $799.00.
3 comments
Alexis P.Everdure by Heston Blumenthal
Good afternoon Kaw , thanks for voicing your concerns regarding your Furnace, we believe that this model is capable of operating in most situations if you would like some helpful hints on how to achie...
Read moreve maximum results we can arrange for our executive chef to contact you . The team at Everdure by Heston Blumenthal.Thanks, that would be very helpful I would appreciate the contact before deciding to sell the BBQ.
Alexis P.Everdure by Heston Blumenthal
Hi there , if you would like to give us a call on 1300 739 033 we will pass your details on to our executive chef so that he can contact you. The team at Everdure by Heston Blumenthal.
ChrisSydney, NSW
- 2 reviews
- 1 like
Great BBQ - Absolutely love it
Bought one of these just before Christmas. I have used it nearly every day since. I got the everdure furnace and it is brilliant. Really solid and super efficient. So easy to clean - just a simple wipe down. Love it. Thanks
Purchased in December 2019 at Barbeques Galore for $899.00.
1 comment
Alexis P.Everdure by Heston Blumenthal
Hi there, its great to hear that you are so happy with your Furnace, we believe that you will have years of fantastic BBQ'S we will pass your feedback on to our marketing team. The team at Everdure by Heston Blumenthal.
Find out how Everdure by Heston Blumenthal FURNACE compares to other Gas BBQs
Know better, choose better.
Looking at buying one??
Considering buying the three burner. They look fab.
The other option is the Webber Spirit II E-310 Gas Barbie. Having owned one already for over 10 years I know they work and last.
I love the look of the Heston, but now with so many mixed reviews I’m really unsure. It’s hardly cheap the Webber is $100 cheaper and I know it will work! Is worth the Risk to buy the Heston for beauty sack?
1 comment
Alexis P.Everdure by Heston Blumenthal
Good morning Justin, we at Everdure believe that we are marketing a superior product in the Furnace which is one of the best sellers in our range, however the choice is yours .If you would like us to ...
Read morerun you through the features and benefits of this unit or cooking tips please call us on 1300 739 033, We also have a great after sales service team if ever needed. We look forward to assisting you in the future.ThephantomgregPerth, WA
Not flash, save your money
Not happy with this unit. Will cook roasts ok, but bbq, everything sticks to the hot plate no matter how much oil you use.
Not convinced on the supposed extra heat that Heston bleets on about in his videos, he has not obviously tried BBQs here in Australia
Cleaning hot plate is hard work, and cleaning the the unit is a nightmare. This unit is not a good bbq compared to cheaper brands available in hardware stores
There are easier BBQs to purchase, don’t believe the hype, this unit is just more work and not worth the price tag.
Not happy
Purchased in November 2019 at Harvey Norman for $1,000.00.
1 comment
Alexis P.Everdure by Heston Blumenthal
Hi there, thanks for the review , please see below some helpful tips from our executive chef on cooking and maintenance if you would like to have a chat with us please feel free to call us on 1300 739...
Read more 033 The best method for high temperature grilling is this; 1 using a cotton cloth, rub vegetable oil lightly, all over the grill plates and flat plate.Lee H.Central Queensland, QLD
Great Family Bbq
Stoked how good this BBQ turned out
120degC slow cooking/smoking with wood chips for 12 hours, loves it.(burner on next 2 the meat, not below)
Hot fast steaks work well, or meal preping 10 chicken breasts for the Mrs
Very happy for $1K, easiest bbq to clean so far
Purchased in July 2018 at Harvey Norman for $999.00.
1 comment
Alexis P.Everdure by Heston Blumenthal
Good morning Lee, its great to hear that you are so happy with your Everdure purchase , we will pass your fantastic feedback on to our marketing department , please feel free to keep us up to date wit...
Read moreh your BBQ and please feel free to contact us if you require any recipes from our chefs. The team at Everdure by Heston BlumenthalnoorSouth-Eastern Region, NSW
- 3 reviews
- 8 likes
Everdure furnance
When I was looking for BBQ, I was looking something different. I found this in Harvey Norman and I immediately liked it. They did the deal with free gas conversion kit in the price, and with 100 dollars voucher included. It is different from traditional BBQ in style and colour combination. Its hood is very solid and retain the heat for slow cooking and I manage to cook even fish in it. Cooking Pizza is very fast as it heat up very quickly and save us from turning on the electric oven. This year I bought more accessories on line from Everdure to enjoy cooking this summer.
Purchased in December 2018 at Harvey Norman for $900.00.
1 comment
Alexis P.Everdure by Heston Blumenthal
Good morning Noor , thanks for the great review , good to hear that you are getting great results from your Furnace, we will pass your feedback on to our Marketing department . Thanks the team at Everdure by Heston Blumenthal.
- Verified purchase
Customer Service Excellent
Customer Service was excellent thank you so much for your help sorting out the promotional offer.
We only just got our BBQ on Saturday looking forward to enjoying it this summer.
Purchased in November 2019.
Questions & Answers
Jenniferasked
Hello-
We can't get the plastic surrounds of the BBQ to come up clean at all. Washing-up liquid and hot water, which usually cuts through grease, makes no impact at all. Any suggestions? It just ends up looking very smeary and seems to cling on to any greasy residue.
Many thanks!
Jennifer
No answers
devgopasked
I just purchased the Furnace and the holes for the screws in the lower tray do not align. I can only get two of the four holes to align. The installation instructions have been followed carefully and everything else is perfectly aligned. Is this a design flaw of the lower tray?
3 answers
Alexis P.Everdure by Heston Blumenthal
Hi there devgop, thanks for contacting us with regards to your Furnace and the problems you are having aligning the screws, please give us a call on 1300 739 033 and one of our technical team will assist you. The team at Everdure by Heston Blumenthal.
I applied a little pressure to push the legs apart to align the holes and this solved the issue.
Alexis P.Everdure by Heston Blumenthal
Hi there, that's great news ! Happy cooking.
Kevin W.asked
I have an Everdure Heston Furnace, one of the hinges for the lid cracked and it doesnt open and close properly anymore. Does anyone know where I can buy one?
2 answers
Alexis P.Everdure by Heston Blumenthal
Hi there Kevin, thanks for contacting us regarding your Furnace.Please give our customer care team a call on 1300 739 033 and we will arrange to send replacement hinges out to you. The team at Everdure by Heston Blumenthal.
We also have the same BBQ and we had the lid replaced once under warranty due to the paint bubbling. The new lid is doing the same and the plastic that surrounds the hotplates is also bubbling. Unfortunately its not under warranty any more. We have it under cover it gets no sun on it and we also have a bbq cover over it. Its a shame as its a great bbq but its obvious its not going to last.
Details
Category | Gas BBQs |
---|---|
Price (RRP) | $1,099.00 |
Type | Freestanding |
Cooking Plate / Grill Material | Cast Iron |
Features | Grill, Hooded, On Wheels and Temperature Gauge |
Colour / Finish | Black, Graphite, Stone, Orange, Mint |
Dimensions | 1067 x 1312 x 743 mm |
Weight | 29 kg |
Gas Type | LPG and Natural Gas (conversion kit) |
Number of Burners/Zones | 3 |
Gas Rate | 29.1 mJ/hr |
Manufacturer Warranty | 5 year(s) |
Manual | Download manual |
Visit official website
- GTIN13: 9312646023512, 9312646023888, 9312646023895, 9312646023901 and 9312646034846
- MPN: HBG3B, HBG3G, HBG3M, HBG3O and HBG3S
Prices
Everdure by Heston Blumenthal - FURNACE - 3 Burner Gas Barbeque - Orange - HBG3O
$999.00Everdure by Heston Blumenthal - Furnace 3 Burner Gas Barbecue - Stone - HBG3S
$1,099.00Everdure by Heston Blumenthal - Furnace 3 Burner Gas Barbecue - Mint - HBG3M
$1,099.00Everdure by Heston Blumenthal - FURNACE - 3 Burner Gas Barbeque - Graphite - HBG3G
$1,099.00
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Alexis P.Everdure by Heston Blumenthal
Hi there Darren, thanks for contacting us regarding the concerns you have with your Furnace, if you would like to give us a call on 1300 739 033 we can get our technical team to trouble shoot with you...
Read more or we can arrange a service call to ensure that it is working to specification. We look forward to hearing from you. The team at Everdure by Heston Blumenthal.