Terrible heat distribution across all 3 burner plates delivering unevenly cooked meat.
Paint started to flake not long after a year - this falls under the 2 year paint warranty but they said they will not fix, just to deal with it. All waste just falls into the bbq and onto the burners so its very hard to clean on a regular basis. It looks nice and has the Heston name behind it but don't fall for the marketing here...

Just took delivery of the 2 burner force. It took me a bit to assemble it but all you need is a phillips screwdriver so it's very doable. Everything looks very high quality. Fit and finish is wonderful. Easy to light and easy to turn off the gas at the cylinder. We tried it last night for the first time..cooked lambchops. They turned out perfectly. And I mean perfectly. I love the cast iron grates as they heat evenly and really sear the meat.

We purchased the Everdure Furnace BBQ about a year ago and it has been faultless. Looks fantastic, cooks great, easy to start. I can't rave about it enough. Best BBQ we have ever had.
This is an update to our BBQ:
We had the lid replaced once under warranty due to the paint bubbling. The new lid is doing the same and the plastic that surrounds the hotplates is also bubbling. Unfortunately its not under warranty any more. We have it under cover it gets no sun on it and we also have a bbq cover over it. Its a shame as its a great bbq but its obvious its not going to last. Very disappointing.

The team were very helpful when I had an issue, and we’re prompt in reply. Reliable team and great bbq. I use it probably around once a week for my and the family.

Uneven temperature over full surface area. Side-by-side steaks and kebabs can be inconsistent. Easy clean. Solid build. Nice looking. I sold mine for a better bbq which was cheaper. Buyer beware.

Auto lighting takes forever to light up (if it ever does light) and you cant see the flames so you don't know if its on or not (when solid plates are used which I have 2 out of 3 plates). The plates are so loosely fitted they keep falling into the BBQ onto the burners as you move the food around. The biggest waste of money I have ever spent. So I have paid $1,000 for a BBQ that doesn't light and plates keep falling in making it very difficult to cook on, practically useless! Save your money and BUY ANYTHING ELSE, a garbage bin lid would do a better job. I did get a full refund for this crap BBQ which was the only good thing about it, so thanks for that (but I would expect nothing less for something that simply doesn't work).

We have had our BBQ for around 3 months and we use it at least three times a week on average. So easy to keep clean. Cooks food really well. Very pleased with everything.

The lid doesn’t close. How do you bbq? It’s impossible to close the lid!! Still waiting to hear back from customer service. This is the second year with the same repeated issue.

Heat is really uneven and the BBQ plates shift and drop off their guides with even the smallest movement (like cleaning the bbq.) Looks cool but not good to use. Only used it a dozen times in 12 months because it is such a pain.

The heat from the barbecue it’s super intense .
Very hard to regulate temperature.
I find it burns food very easily .
Love the look of the barbecue just trying to work out temperature.

We assembled it easily and started the fire. I noticed that the fire is not even around the rings. It starts well in the first row but there is a noticeable reduction in flame power - I would say it is half on the other straight line of the 'U'. I sent an email to the Maintenance department and I did receive a reply asking if it is LPG or Natural Gas. After that, there is complete silence. A little disappointed with the after sales service. Hope they rectify the fault.

I cant fault the cooking ability of this bbq. But I have only had the bbq since Christmas and when wiped with a wet cloth the transfers have started to come/wipe off. This includes the ones on the controls which will make operation difficult. This never happened with my old webber q and I wouldnt expect it from such a pricey bbq. The ignition system is poor compared to the webber too.

After much deliberation we have bought the Furnace - Everdure by Heston. We have the 'Mint' colour and it's lovely. So far we have cooked Sausages, Lamb Chops, Steaks, Sausages and vegetables on the BBQ. We've used it to roast chicken and other joints and used it 3xtimes a week since we bought it. And mostly it's ME that uses it, not my husband, who works away. It's easy to use, easy to clean, reliable and a joy!

After many comparisons for a new family BBQ we settled on the attractive Furnace. Heats up well, good construction... but has too many niggles to be happy for the money we paid.
1. If you put even more than a light drip of oil on the plates it spits everywhere. So if you have fatty meat it goes all over the deck. It's now ruined our deck. Not happy.
2. With such a flat design around the cooking plate winds comes along and blows oil and fats off the cooking plates. We also find it impossible to cook in anything other than a gentle breeze (even...

Bought one of these just before Christmas. I have used it nearly every day since. I got the everdure furnace and it is brilliant. Really solid and super efficient. So easy to clean - just a simple wipe down. Love it. Thanks

Considering buying the three burner. They look fab.
The other option is the Webber Spirit II E-310 Gas Barbie. Having owned one already for over 10 years I know they work and last.

I love the look of the Heston, but now with so many mixed reviews I’m really unsure. It’s hardly cheap the Webber is $100 cheaper and I know it will work! Is worth the Risk to buy the Heston for beauty sack?

Not happy with this unit. Will cook roasts ok, but bbq, everything sticks to the hot plate no matter how much oil you use.
Not convinced on the supposed extra heat that Heston bleets on about in his videos, he has not obviously tried BBQs here in Australia
Cleaning hot plate is hard work, and cleaning the the unit is a nightmare. This unit is not a good bbq compared to cheaper brands available in hardware stores

There are easier BBQs to purchase, don’t believe the hype, this unit is just more work and not worth the price tag.

Not happy

Stoked how good this BBQ turned out
120degC slow cooking/smoking with wood chips for 12 hours, loves it.(burner on next 2 the meat, not below)
Hot fast steaks work well, or meal preping 10 chicken breasts for the Mrs
Very happy for $1K, easiest bbq to clean so far

When I was looking for BBQ, I was looking something different. I found this in Harvey Norman and I immediately liked it. They did the deal with free gas conversion kit in the price, and with 100 dollars voucher included. It is different from traditional BBQ in style and colour combination. Its hood is very solid and retain the heat for slow cooking and I manage to cook even fish in it. Cooking Pizza is very fast as it heat up very quickly and save us from turning on the electric oven. This year I bought more accessories on line from Everdure to enjoy cooking this summer.

Customer Service was excellent thank you so much for your help sorting out the promotional offer.
We only just got our BBQ on Saturday looking forward to enjoying it this summer.