Everything Australian
48 reviews
I replaced my original Rossi Endura boots through Everything Australian. I live in the US, and they were delivered in 8 days from ordering them. The Rossi’s are amazing as usual. And the customer service was perfect. Support Australia! Thank you.
Reviews with attachments
5 Star service, 5 Star products – My wife purchased an Akubra hat for me. Before purchasing she phoned the store and was dealt in such a great and professional way. The hat was purchased on a Thursday and arrived at our door on Sunday ( Yep a Sunday ) The hat is perfect in every way and so was the service, Thank you
Positive reviews
Excellent product and service – After checking with Akubra about price, authentisity etc. I was told Everything Australian sell genuine Akubra hats. made at Kempsey in the Akubra factory. Akubra setting RRP only, and the sockists sell for whatever price they wish to. I bought an Akubra Traveller hat $100 cheaper than Akubra sell them for and with free shipping. Love the hat, and great service. Arrived from Melbourne in a few days only.
Great Aussie business with quality Aussie products – Fast, efficient delivery and fast efficient product exchange process. Tom at store was very helpful. Excllent Aussie business with quality product.
Acubra at a great price – Ordered an Acubra hat for myself for Christmas. Item arrived quickly, well packaged and in perfect condition. Communication was great. Best price in Australia too. Recommend.
Negative reviews
OK - but – Great range of products and positive reviews. But..really.. in this day & age when shipping domestically do you really need to charge for standard shipping when the item is nearly $300??? The price isn't hat much different from other suppliers. The whole point of online is convenience provided you are prepared to wait for fullfilment... it's a bit… Read more
rich charging $15++ to deliver the product on top. This is not a complaint... it's a suggestion to think about your process/strategy.
Returns policy – $9.95 to return an item that doesn’t fit? Surely that’s not legal? Also been trying to complete the on line form but still unable to after 20 attempts
Misleading – I went to return my Akubra hat as I had ordered the wrong colour. I chose the Post Office print out label but the words press here were NOT highlighted so.I had to.go.through a lot of trouble at the Post Office not to mention waste time. I also had to pay 2 shipping costs instead of one and I now I have to go through the Mastercard people to get $9.15 back. Not worth it.
Recent reviews
I understand why Everything Australian is an order on line store now. I ware Red Back boots for work and swear by them. The pair I am currently using are coming apart at the sole, so I dashed out of work early to drop into the Morrabin store and pick another pair up. I walked in actually Waring my old pair I knew what brand, style and size I… Read more
needed just wanted to pick up a pair pay for them and leave. There was already an overseas couple being served by an elderly gentleman, admittedly they were purchasing quite a few items but I was totally ignored while they discussed there travels and the different items they might like and such. I walked up and down the shoe display trying to make myself obvious but they were totally oblivious to me. Eventually a younger worker came out to see if I needed help. I said yup I need a pair of them and showed him my boots. I had a boxed new pair within minutes. Then oh my god exactly the same scenario at the counter, with another over seas couple paying for multiple items. Again another elderly gentleman serving was discussing travels and the weather and giving customs advice for the airport ect ect, on and on. Eventually a different younger guy came over and told me he would generate an invoice for me and took the boots back of house and return a few minutes later with an invoice to ring up so I could pay. He actually had to interrupt the older sales person and lean over him to reach the EFTPOS scanner. Who was still waffling on to another overseas couple there before me. Both the couples being served I assume would offer that the service they received was outstanding. Regrettably it was at the expense of a return customer who just wanted to run in and run out who couldn't get any
I have made several online purchases from Everything Australian since 2020. I find Product Review helpful when shopping around, so thought I'd share my experiences in case it's useful to others. Description of the goods and communication has been spot-on each time, with processing and delivery quicker than I've found with any other online buying.… Read more
Yesterday I went in person to their shop for the first time, to return a Drizabone hat that was great but not quite right for me. The service was just as good in person - helpful, sound advice on alternatives, no issue with accepting the return and giving a refund (I'd only tried the hat on, so it was exactly as I'd received it). As genuine a shopping experience as you find these days, from impersonal online to personal interaction. I'll continue to buy my Redback boots there, and to recommend them to friends.
Excellent customer service – Excellent customer service, as you would expect from an Australian business. But, these guys go above and beyond even that. Recommend 100%
great communication, speedy delivery – Was a great experience with Everything Australian, I made a mistake with the order and they got back to me quickly and fixed it before delivery. Delivery was within a few days of order. Great service! Thank you
Customer Service – I would like to thank the amazing customer service/care I received from my online shopping experience. Time was of the essence to me and I asked for Express post and willing to pay. These guys offered the service at no cost and item received from Melb to Sydney within two days. Thank you so much for you service. I will be returning for sure.
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Redback mens boots – Excellent web page which made it very easy to order.Amazing service and very quick postage and can highly recommend Parcel securely packaged
Outstanding service – Purchased a pair of mongrel boots at the new store. The owner was pleasant,very helpful and not pushy. Price was much cheaper than l expected for australian made boots. Definitely go back! Highly recommend, especially the new store which is much bigger ( l went to old store not realising they had moved. Easy to find just around the corner)
Boot's – Order Blundstone Boot. They were on my feet with in 4 days. So happy with them and the free gift as well. Which came at a good time as son 21st is coming up.
Really helpful customer service – Everything Australian are always super helpful with product info. Their technical knowledge is unbeatable and overall service is top-notch. Great prices and fast delivery. One of my favourite online stores for Christmas shopping! A+++
Great products and even better service – I love this shop. Just bought my self an Akubra Tablelands Hat in Brown Olive and it's perfect. I was very nervous when buying my first Akubra but I was in such good hands. Great products and even better service. Thanks Guys!
great gear – I have bought many things from this store they are great its Australian and they may be a little bit higher prices but there hats and other stuff are worth it
Excellent service; a ‘go-to’ online work boots store – This store always does the right thing. I sent my order back for a refund as I got the right size and reordered another pair and my money was sent back into my account without me having to chase after it, worry about anything, or ask about it. Didn’t even have to file a return form or anything, just my order slip that came with the delivery and… Read more
everything else was taken care of. Very genuine and understanding staff over the phone when I had concerns about ordering the wrong size. They instructed me with options on what to do and guided me in the right direction. Smooth, and product arrives quickly in the mail. A very, truly well trusted, professional Australian store!
Excellent Product Quality and Great Service – I always shop here for top quality work boots. They offer good old fashioned friendly service, they stock quality Aussie brands and their prices are great! They stock a good range of Steel Blue Boot and Redback Boots of which I purchase both. A+++
Amazing Service and Best Prices – This is my favourite place to shop online. They sell quality products at the best prices. Their service is friendly and knowledgeable as they know everything about leather boots and Akubra Hats. They also send orders out quick. Love this shop! :)
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Poor customer service – Ordered some boots online, apparently they listed them at the wrong price so they cancelled our order without honouring the sale, be careful with these guys as customer service appears to be lacking.
Great Customer Service – Ordered some boots. They were too big for me, sent them back as a return and it was a very smooth process - no questions asked, they accepted them back. Really built trust in their company for me. I will certainly be shopping with them in the future.
Buying Auz clothing made easy – I have bought a few items through EA in store, and the experience has always been pleasant. I have also had to return some boots, and the staff were very quick to review and accept the return. I'm now a loyal customer and will be back!
Wanted to love it, but no – I wanted to purchase a pair of Blundstone 585 from Everything Australian because the price was better than everywhere else and I had read great reviews online. I ordered my pair, expecting it to leave the warehouse within 5 business days as stated by the company. After 12 days and no email to confirm my order had been dispatched, I called the… Read more
company to verify and to find out that my boots were out of stock and would only be restocked in 2 months. I can understand that, but I must admit that I was pretty frustrated that no one had called me to let me know the situation and that I had to call myself to find out. Now I have lost so much time getting these boots that I wanted for a trip. Just disappointing.
Absolutely Brilliant – Having bought few items online , I decided to go to Everything Australian shop at Moorabbin. It made my day. Sam was wonderful . Very friendly service and good advice . They have a good collection of Akubra hats and Aussie made boots. Best prices for Akubra's, RM Williams, Rossi and other iconic Australian brands Show details
Disaster overted – Was initially a little worried about purchasing the akubra hat online and as I wasn't sure of the size, I went for larger.Turned out that because I selected size 62, it was going to take up to 3 mths to come from the factory.I didn't realise this and was nervously awaiting the parcel, (wanting to intercept it before my husband got wind of his… Read more
birthday gift)...I emailed the store late on a Wednesday night and received a call and email the following day.A solution suggested and The Boss, Akubra, sz 61 was posted express and amazingly I received it by Friday.(Disaster overted).Husband's birthday was Saturday and he looks great in his new hat...Thanks heaps!
A store with integrity! – Had the perfect brick and mortar experience with this store. Was looking for a pair of leather dress boots, but didn't want to get a loan to buy a pair of RM Williams. Found some Rossi leather boots for about half the price on Everything Australian that looked promising. Called and checked if they had my size. Drove down to the store, walked in… Read more
and was immediately greeted by the gentleman who answered my phone call and remembered what I was after. Still dreaming of RM Williams, I asked the guy how the quality/fit compares to the Rossi boots. I basically gave this gentleman had the opportunity to upsell me to a pair of boots twice the price! Instead, he gave me some great advice, suggested the Rossi boots were a better fit for me, gave me some tips of maintaining them, and wished me a good day. I've been really happy with the Rossi boots and will be heading back into Everything Australian soon to buy a second pair.
Got a good pair of Blundstone Boots!! – Bought a pair of Blundstone boots, for much cheaper then other stores. First lot were to big, had no trouble sending back and getting a smaller size. I'd recommend buying from this website! Delivery was reasonable and received them within a week.
Sceptical at first – Ordered an Akubra Territory hat on a Thursday and read in the ad that it was in stock and typically leaves the warehouse in 1 business day. Thought this would likely be untrue and I should not be expecting the delivery for quite some time. Did not pay for express post for this reason and left it as standard. The delivery is was to be sent to… Read more
Brisbane Metro.
The order arrived the following Tuesday to my surprise and I couldn't be happier given the price was far less than what I have seen advertised elsewhere.
Will recommend
Original australian stuff, for very fair rate! – I have ordered a very nice AKUBRA hat, for an unbelievable good rate! The shipping to Germany succeeded very quick and without any problems! The contact with the crew was exceptional nice and kindly! Certainly that wasn't my last order! Thank you very much!
Service Excellence – Absolutely brilliant customer service. I highly recommend this company for online retail. Well done on going the extra mile. Boots had a flaw which caused the sole to pull away from the leather. Returned goods arranged and paid for by the company with replacement pair sent in a good turnaround time.
A seamless experience - I've been a repeat customer for years – I've been shopping with Sam at Everything Australian for years. Am yet to find better pricing on my staples of Blunnies anywhere and the transaction experience has always been first rate. Great to see a local business punching well above their weight internationally. Highly recommended.
We keep coming back! – Great communication, great service, really good products and even better prices despite shipping to New Zealand! Speedy deliveries too. I would be happy to recommend and we will be purchasing again!
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