Execution Cleaning Services
40 reviews
Perfect Clean – Great communication throughout. Arrived on time. Left place neat and tidy. Everything spotless from floorboards to windows for end of lease cleaning. Professional manner and am satisfied and impressed with their work, thank you!
Do not use this company!!! – Got quoted $930 then once the cleaners got there they said it would be an extra $300 for extra windows and butler’s pantry. I had sent 20 or more photos. The cleaning was poor and I had to re do pretty much everything. Even when they returned they reported to me that they did the fix ups when I had done them myself. Could not contact them and when my son went to the house the cleaners were laying in their car.
Terrible Terrible Terrible! – Promised a lot, delivered junk. When asked to speak about results, ignored, blocked & blamed on someone else. It was so bad we had to re-hire a better cleaning service. Sad…
Reviews with attachments
- +16
Very unprofessional and doesn't do the job properly – Team are very unprofessional. The cleaners who came in to do end of lease cleaning for our apartment asked for an additional $150 due to our unit having more glasses and sliding doors but in the end they did not clean in and overall did a really poor job in terms of cleaning. There were lots of dusts, missed spots and even an area where they… Read more
completely missed. Our agent shared a report which I have forwarded to them but completely just got ignored. Lastly, their 72-hours bond back guarantee is a fake. I've been trying to get in touch to them so the cleaners can come back but I end up getting another cleaner to do it for us. In the end, their Facebook account blocked me from further messaging them.
- +8
Worst cleaners I've ever engaged. Do not get their services EVER! – I was quoted for $400 but 3 months later, they increased to $450. I showed the manager the amount he quoted earlier, then he agreed for $400. He will claim that if there were any issues after the cleaning, my agent can contact them for re-clean without extra charges. After finishing and when I went to check, there were so many cobwebs on the… Read more
wall, The laundry area back walls were stained with black water stains. I noticed that the cleaners, mainly teenage boys or very young adults tend to reuse the same sponge and cloth to wipe. Very amateurish behavior. When I showed them the spots that they miss, they get angry and said that we took up their time although they finished cleaning very quickly with shoddy workmanship. The best part of all, they spoiled the blind and said go ahead when I said I'd go to Fair Trading. The manager claimed that because I 'took' up their time, he should charge me GST and said if the agent called, they will never come back. He never sent me an invoice too. The pictures posted on their Facebook seems like not of their own display of work.
- +6
WARNING - Do Not Hire – Following are photos from our former agent when they did their outgoing inspection after Execution Cleaning Services did their exit clean. We also paid $940 for the clean, which was not the first quote we received from the company. Execution Cleaning Services would not honour their guarantee due to it being more than 72 hours. We handed our keys in on 22 December, when the office was closed, so inspection did not happen until 6 January. Show details
Fraudulent cleaner – Didn’t come on booked day Next day 2 hours late-left messy charged $770 didn’t even clean oven. Didn’t come back & fix. Facebook this name another name for invoicing. Agent couldnt contact him fraudulent.
- +4
Terrible! Do not book! – Cleaners were late, did not do a proper job at cleaning despite taking longer than expected. Didn’t have doors open while steaming carpet so it smelled wet and there was condensation all on the windows after. Wouldn’t send a receipt of payment and when I was asking for it they called me several times yelling at me saying I was making an… Read more
unreasonable demand asking for the receipt, then sent a text saying they wouldn’t send it at all. Trying to arrange for them to come back to resolve missed cleaning items as per the 100% bond back guarantee. Unsure they’re going to follow through with that guarantee if they’re being so rude and refusing to even send a receipt of payment. Do not recommend these guys at all. More trouble than they are worth!
Positive reviews
Amzing job – I highly recommend the team at Excution cleaning service .Absolutely did an amazing job with my whole house. they had great attention to detail and were very professional. I had a deep clean and I was beyond happy!!
Great service – Execution cleaning service did my end of lease cleaning and did a great job. After real estate inspection they point out few things so i notified cleaners about that they came back and fix those things. Great service
Good as expected – Very efficient & fine group of guys.On time.Great service.Everything was cleaned perfectly.My agent was very happy as well as my family.Well deserved 100$ tip.Probably best in Sydney.Highly recommended to everyone across Sydney✌❤️
Negative reviews
Time wasters – Don’t waste your time with this mob. Had them booked in for over a month for 2 bed 2 bath end of lease clean. They cancelled and re booked the night before which I reluctantly accepted They then didn’t show up on re arranged day When they finally show up they increase there prices from the agreed amount then are very rude on the phone Thanks for wasting my time
Do not use this company! – Tried to cancel 1 day before. Turned up 1 hour late. Said it would be an extra $200. Then left the house and no one responded leavening me to organise new cleaners with no notice. Worst service ever
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Terrible communication and cancellation at 1am on the morning of the 8am job that has been booked for weeks. Disgusting – End of lease clean and carpet steam cleaning booked for approximately 4 weeks. The day before I was chasing confirmation of the time as the email stated they would be in contact. They said they were finishing a job and would confirm. 8pm still not communication about time, I emailed asking for them to confirm. Terrible communication and cancellation at 1am on the morning of the 8am job that has been booked for weeks. Disgusting
Recent reviews
Bad service – Booked them for the end of lease cleaning after reading so many good reviews. Very bad service, paid them to do the carpet cleaning, but clearly they didn’t steam clean the house, and now we are getting money deducted from our rental bond just for the carpet cleaning. When texted them saying they have not done the cleaning properly; were rude.… Read more
Said they will send me proof of photo that they did the steam cleaning; but didn’t. I do not recommend them.
Worst Service, Communication and Management – I booked at midday noon for cleaning. Guys did not show up and did not return any calls. I need to cancel my all the other arrangements and after 4 hours, he called saying I will do cleaning later that day. I cancelled my appointment and this company is useless. No management or sense of operation.
Wow what a service – Wow I'm really amazed how good and amazing job these guys did to our end of lease cleaning. Absolute perfection. I highly recommended this company for any kind of cleaning.
Disgusting – They are shit. They were 5 hours late and after arriving they called saying I am here for 2 minutes if my car gets fine I will charge you extra 200. Worst experience ever.
Disgraceful – Enquired re end of lease clean. Was quoted $550. Sent a link to the property. Booked cleaners for 9 am the day before I had to hand the keys back. They arrived 7 hours late. The manager then contacted me to tell me he was going to charge an extra $100 as it was a 2 story property (the link showed that it was 2 story and I also indicated in our… Read more
correspondence that I needed the stairs steam cleaned). He then told me that the mirrors were dirty as they had finger prints on them?! And that they were charging an extra $10 per mirror panel in every bedroom. I responded by saying “of course there’s finger prints on them?!” He then changed the story and said that there was “glue” on the mirrors. I asked which bedroom had glue and he told me all of them!! (There was no glue on any mirrors). He then proceeded to tell me he was charging an extra $50 for the downstairs “additional” toilet (as I said I sent a link of the property). $110 for the showers (all they needed was some spray and a scrub), an extra $100 for the kitchen (no explanation as to why). I vacuumed as we moved our furniture out and I cleaned all of the bathrooms a few days before moving. I refused to pay the outrageous additional charges. Now I am losing my bond as the agent attended the property the following day to do the inspection and did not allow me additional time to arrange a new cleaner. Absolutely disgraceful. Nothing but a pack of dishonest, greedy scammers. I hope karma catches up with these people.
Avoid at all cost!!!! – Booked in for an end of lease clean. I was quoted $400 for the list of jobs which they provided. When they got there started tacking on and increasing the price to $550. When it came time for agents to inspect they had not done much with 4 men in almost 3 hours. What was done was worse than when they started. Bathroom tiles not wiped over, cobwebs… Read more
not touched, no spot cleaning, including around light switches. Light fittings not touched, laundry tub not wiped over, oven door not clean, big streak marks over windows. They do not answer your calls. Very rude. I had to go and clean just to get my bond back. PLEASE AVOID!! Wish I’d read reviews before I booked. I will be reporting these people. Disgusted is an understatement!
Terrible! – Writing on behalf of my mother who had her house “cleaned” by these idiots. Terrible job, sooooo expensive for something you could do yourself & even have the audacity to charge you more then the quoted price. Never again!
They change quote value and not a great job – Not reliable They came to my house quoted and then raises their prices. I doubt the 5 star ratings here. So disappointed moving out is hard enough to then have to deal with people who raise prices when house is exactly as was described to them.
Find out how Execution Cleaning Services compares to other House Cleaning Services
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Stay away from them as much as possible – They don't deserved even 1 star..They don't stick to their final quotes. They even came late and waste your time waiting for them and in the end won't do job.
Really satisfactory work – I am really satisfy with the work, highly recommended. Received quality work with fair price. Really wanted to have them again. You will like their service if give them a try.
Outstanding job – This guy did the excellent job. My house was so dirty and tiles start changing its colour but now its look like new. Affordable and perfect cleaning. Will hire you soon.
DO NOT BOOK! HORRIBLE EXPERIENCE – I wish I had read these reviews before booking. They came to clean the property and kept calling me and added on more and more to the final cost even though they had already quoted me a price. They will then call you NON-STOP wanting payment, but when you need to contact the cleaner, you will not get an answer. I was left on seen multiple times,… Read more
numerous messages ignored, and calls were not being answered. They have a 72 hour guarantee, but will not honour this. The property manager was not happy with the clean, which I tried to organise to have them come back to amend. They ignored me for 2 days before finally coming to fix the clean, but did not clean up to standard. I was then charged $100 from the real estate, as they had to organise their own cleaners. I contacted Execution Cleaning Services and was promised a $100 refund... I'm still waiting for it. They have continued to ignore me and have now blocked me off their page as I went public with my experience. This company is a scam. I would not recommend them to anyone you will regret it. They are extremely unprofessional and won't do the task at hand.
Best cleaning service ever – I had contacted execution cleaning service the service provided by them was very amazing and with reasonable rates. Amazing service .. Highly recommended ...100%. U can give them a try and u will like their services
Excellent job – I have booked them at the end of lease cleaning for my house they came in time, did the very great job. Every thing was fantastic and shinning. Thanks so much
Professional – I've booked them for end of lease cleaning of our house they gave us very good price. As they promised 3 guys came and did a great job. We got our bond refunded.
Finding a cleaner – The Technician was knowledgeable, friendly and importantly took pride in the neatness of the job. He cleaned up after the job was done. I will certainly use him again if needed.
Very professional – I booked this guy two days ago. He is very friendly, nice n professional guy.did excellent job in very affordable price.Real state visit my property and i got my bond back.
This is perfect – I have booked this company for end of lease cleaning; Great communication, cleaner arrived at time and did great work. Got full bond back, I will obviously use execution cleaning for future services.
Amazing cleaning company – I have booked this company to do my house cleaning and the cleaners were professional and friendly. They arrive on time and did their best. Very satisfied with their service and totally
Do not book this company!! – If it was no stars I would press that. The most unprofessional company I have ever dealt with. They said they would message a time for an end of lease clean the day before and never did, I had to keep calling and messaging them asking what time they would come - they finally said before 3pm & then at 4pm no one had arrived and they wouldn’t answer… Read more
my calls or texts. When they finally messaged they said they were running late but after another hour I said I could not keep waiting so they rebooked me for first thing in the morning as I was due to hand my keys in that day. They never came AGAIN and continued to ignore my texts and calls. The worst business I have ever dealt with. I couldn’t understand why it was so popular on fb but now I know it’s because people can’t leave bad reviews on it. I wish I could warn people on fb about this place
I highly recommend these cleaners , i am impressed – Very reasonable pricing , on time arrival , did work according to checklist very satisfied, i have multiple properties and now i am gonna use them for all my airbnb and commercial sites
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