Fairhaven Homes

I would like to mention that Both my wife[Lyn] and I are so very pleased with how awesome the communication, timing, and quality of our new build is. [Name Removed] [Our Building manager, is awesome, he send updates all the time, including pictures, [Name Removed] is prompted with any issues that might have popped up and address them very quickly and without any hassle. [Name Removed], who has been awesome with all the communication side of things and wonderful with all the admin side of things also. We both feel we have been updated frequently...

We had 4 property managers which made it a bit difficult initially. There were a couple of issues that I personally picked up that could of been costly at a couple of stages, but the workmanship was very good. Most of our issues were rectified in time for hand over and there were no surprises for our final cost.

So far so good, had a great experience from sales who was honest from the start and gave us more knowledge of costs that we didn't know of being new home builders to now presight, staff at fairhaven have been so great and keeping us informed with any issue's that have occurred with development, we also are very pleased the way they handled the progress through a pandemic. We are very happy with our progress so far and hopefully it continues through our build.

Just moved in my new house by Fairhaven homes. [Names Removed] have been fantastic all the way, always given us updates all the way through and very quick to answer any questions that we had in the process.Happy with the final product, its been a pleasure working with these guys.

Wow, I am struggling to put into words how flawless our experience has been from start to finish. The entire process was extremely easy and stress free. Our home has been built with such care and detail I am so thrilled to show my friends and family our beautiful home. Thank-you everyone at Fairhaven!

ZERO STAR,

Updated after building finished:

MOVED IN 2 YEARS NOW, July 2021- They did not put waterproofing and cement sheet under the tiles in wet areas upstairs now it's been more than 1 year they are booking dates and keep on delaying the maintenance. They replaced tiles in ensuite and now waiting for about nearly 2 weeks for caulking and tiler to clean up his mess, unable to use the shower. There is zero communication, updates or any commitment to finish the job.

So once building finished they don't care.

DURING BUILD: Pathetically slow...

Very happy from start to finish , [Name Removed] and [Name Removed] have been fantastic all the way, always given us updates all the way through and very quick to answer any questions we may have along the way, we are very happy with the final product, its been a pleasure working with these guys.

[Name Removed] has been fantastic to deal with from when she first took over our case, she has made the process of starting our new build seamless and we can not recommend her enough. Thank you for putting the time and effort in with us to ensure we were happy with everything before moving through to construction!

Very happy with the quality and speed of the build, the end product was above expectation and our supervisor was excellent and we were kept really well informed on the progress of the build. It's great to see the improvements that have been made locally with site supervision a very positive experience

My home had just handover and we are very happy with the result and can't wait to move in. The build was quicker than I sought and I am glad our family can move in a new house with a heater.

I would like to give 5 stars, but unfortunately, while we are doing colour selection, the COVID lockdown happened, so we had to go through colour selection online. As you know the screen colour can't be accurate, so we failed to pick the perfect colour for tiles. Even we had a chance to visit their center afterward, the time is not enough to get to a perfe...

The team at Fairhaven were awesome to deal with, always contactable and nothing was ever to hard. The build was quicker than we thought and the finishes were to a great standard. If we ever had a query, we would get a response back immediately. If we ever build another home, it will be a Fairhaven home!

The build experience with Fairhaven was great. Communication was consistent and assistance was always there when required. There were no unresolved issues at handover and all defects had been amended accordingly. If there was anything I would do differently, It'd be more upgrade selections at the colour appointment. Very satisfied with the final product, but would opt for some my upgrades next time.

Our build was pretty great with the challenges of 2020 thrown in. From the initial sales meeting through to handover, Fairhaven were easy to deal with and welcomed our queries and input. We are happy with the finished house and can't fault anything so far (3 weeks in). We love our new home.

We have been well looked after by the team at Fairhaven since the very first point of contact we had with [Name Removed] at sales right through to [Name Removed] who has been looking after us since contract signing until where we are now at construction commencement which excitingly started just yesterday 10th May.
It has been a long journey for us to finally get to this point and the main delay was with finance, however even still Fairhaven was so patient with us and never made us feel pushed even when we had not yet paid our 5% deposit becaus...

From the consultant to the CRO to the supervisor it was easy, affordable and well serviced for my money - I appreciate the honesty and transparency throughout the whole process instead of these "hidden costs" everyone talks about.

[Name Removed] was a great CRO always being details and proactive

[Name Removed] was amazing as a supervisor having nothing to change at final inspection

We were happy with our construction. Communication was well managed, and the quality of construction is very good. We had an issue with part of our slab protruding into the adjoining property, this took 14 days to correct and we are pleased with the outcome. Costs were within our budget.