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Fairhaven Homes
4.4 from 447 reviews · View Statistics
Listing monitored by Fairhaven Homes

Reviews

  • Build Stage
  • Customer Service
    4.5 (260)
  • Site Admin
    4.3 (162)
  • Timeliness
    4.3 (178)
  • Structural Integrity
    4.2 (119)
  • Plumbing & Waterproofing
    4.1 (117)
  • Electrical & Lighting
    4.2 (114)
  • Flooring
    4.2 (114)
  • Transparency
    4.5 (234)
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Fletch
FletchGreater Melbourne (Inner), VIC
  • 2 reviews

Fantastic experience with Fairhaven to date

published
Incentivised Review No
Build StageMid-Construction
Fairhaven Homes
Fairhaven HomesFairhaven Homes
Not sure
Not sure Greater Melbourne (Inner), VIC

A few bumps in the road but overall a good experience

published

We had 4 property managers which made it a bit difficult initially. There were a couple of issues that I personally picked up that could of been costly at a couple of stages, but the workmanship was very good. Most of our issues were rectified in time for hand over and there were no surprises for our final cost.

Customer Service
Site Admin
Fairhaven Homes
Fairhaven HomesFairhaven Homes

Presight

published

So far so good, had a great experience from sales who was honest from the start and gave us more knowledge of costs that we didn't know of being new home builders to now presight, staff at fairhaven have been so great and keeping us informed with any issue's that have occurred with development, we also are very pleased the way they handled the progress through a pandemic. We are very happy with our progress so far and hopefully it continues through our build.

Customer Service
Site Admin

Other Home Builders

 
 

0.0
(1,234)
Hellen
Hellen
  • 2 reviews

Happy customer.

published

Just moved in my new house by Fairhaven homes. [Names Removed] have been fantastic all the way, always given us updates all the way through and very quick to answer any questions that we had in the process.Happy with the final product, its been a pleasure working with these guys.

Incentivised Review No
Build StagePost-Construction
Fairhaven Homes
Fairhaven HomesFairhaven Homes
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Flawless from Start to Finish

published

Wow, I am struggling to put into words how flawless our experience has been from start to finish. The entire process was extremely easy and stress free. Our home has been built with such care and detail I am so thrilled to show my friends and family our beautiful home. Thank-you everyone at Fairhaven!

Customer Service
Site Admin
Fairhaven Homes
Fairhaven HomesFairhaven Homes
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Usman
UsmanGreater Melbourne (Outer), VIC
  • 2 reviews
  • 1 like

They don't care!!!

published
Customer Service
Site Admin
Fairhaven Homes
Fairhaven HomesFairhaven Homes

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Awesome Build

published

Very happy from start to finish , [Name Removed] and [Name Removed] have been fantastic all the way, always given us updates all the way through and very quick to answer any questions we may have along the way, we are very happy with the final product, its been a pleasure working with these guys.

Customer Service
Site Admin
Fairhaven Homes
Fairhaven HomesFairhaven Homes
brad
brad

Thank you guys , its been a pleasure dealing with you

Aaron Krug
Aaron KrugGreater Melbourne (Outer), VIC

Fantastic to deal with!

published

[Name Removed] has been fantastic to deal with from when she first took over our case, she has made the process of starting our new build seamless and we can not recommend her enough. Thank you for putting the time and effort in with us to ensure we were happy with everything before moving through to construction!

Customer Service
Timeliness
Fairhaven Homes
Fairhaven HomesFairhaven Homes
Simon
SimonSouthwest, VIC
  • 2 reviews

Great experience building with Fairhaven

published

Very happy with the quality and speed of the build, the end product was above expectation and our supervisor was excellent and we were kept really well informed on the progress of the build. It's great to see the improvements that have been made locally with site supervision a very positive experience

Customer Service
Site Admin
Fairhaven Homes
Fairhaven HomesFairhaven Homes

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0.0
(1,234)
Art
Art
  • 4 reviews
  • 1 like

Fantastic build

published
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Customer Service
Site Admin
Fairhaven Homes
Fairhaven HomesFairhaven Homes
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We love our new home!

published

The team at Fairhaven were awesome to deal with, always contactable and nothing was ever to hard. The build was quicker than we thought and the finishes were to a great standard. If we ever had a query, we would get a response back immediately. If we ever build another home, it will be a Fairhaven home!

Customer Service
Site Admin
Fairhaven Homes
Fairhaven HomesFairhaven Homes
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Riverview 219
Riverview 219
  • 2 reviews

Happy Days

published

The build experience with Fairhaven was great. Communication was consistent and assistance was always there when required. There were no unresolved issues at handover and all defects had been amended accordingly. If there was anything I would do differently, It'd be more upgrade selections at the colour appointment. Very satisfied with the final product, but would opt for some my upgrades next time.

Incentivised Review No
Build StagePost-Construction
Construction End DateMay 2021
Fairhaven Homes
Fairhaven HomesFairhaven Homes

Smooth sailing

published

Our build was pretty great with the challenges of 2020 thrown in. From the initial sales meeting through to handover, Fairhaven were easy to deal with and welcomed our queries and input. We are happy with the finished house and can't fault anything so far (3 weeks in). We love our new home.

Transparency
Incentivised Review No
Build StagePost-Construction
Fairhaven Homes
Fairhaven HomesFairhaven Homes
Nicole Unasa
Nicole UnasaGreater Melbourne (Metropolitan), VIC

So far so Good

published
Customer Service
Site Admin
Fairhaven Homes
Fairhaven HomesFairhaven Homes
Boston
BostonGreater Melbourne (Inner), VIC

Great Staff and Product Value

published

From the consultant to the CRO to the supervisor it was easy, affordable and well serviced for my money - I appreciate the honesty and transparency throughout the whole process instead of these "hidden costs" everyone talks about.

[Name Removed] was a great CRO always being details and proactive

[Name Removed] was amazing as a supervisor having nothing to change at final inspection

Customer Service
Site Admin
Fairhaven Homes
Fairhaven HomesFairhaven Homes

Other Home Builders

 
 

0.0
(1,234)
Michael Murphy & Sofia D
Michael Murphy & Sofia DMount Duneed
  • 2 reviews

Good build

published

We were happy with our construction. Communication was well managed, and the quality of construction is very good. We had an issue with part of our slab protruding into the adjoining property, this took 14 days to correct and we are pleased with the outcome. Costs were within our budget.

Customer Service
Site Admin
Fairhaven Homes
Fairhaven HomesFairhaven Homes
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Read more reviews - page 2

Questions & Answers

Francis and Lynn
Francis and Lynnasked
Fairhaven Homes

service department hasn't been responding to emails and phone calls.... who can I escalate this to?

2 answers
Fairhaven Homes
Fairhaven HomesFairhaven Homes

Hi Francis and Lynn,

Please email us at info@fairhavenhomes.com.au and we can follow up with your requests.

Kind Regards, Fairhaven Homes

Usman
Usman

I have been emailing info@fairhavenhomes.com.au but they are also not doing anything. They surely don't care after the build.

Aimos
Aimosasked
Fairhaven Homes

Has anyone built with Fairhaven on the Mornington Peninsula, not on an estate block, but a larger slopier block. How did it go?

No answers
Karen W.
Karen W.asked
Fairhaven Homes

How much does your Lonsdale sell for in Melbourne please
Karen Williams

No answers
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Fairhaven Homes

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