Fairhaven Homes

We are currently in the early stages of a knockdown rebuild with Fairhaven Homes, and the experience so far has been exceptional. Moving from the initial conversation with Rosie, to selecting and customising a floor plan to suit our block, was entirely seamless from our first conversation. We’ve just paid our deposit and been accepted to progress,… Read more ·  1

and we couldn't be more confident in our choice so far.

What truly sets this team apart from other volume builders is their attention to detail and genuine willingness to help. Before we even committed to the next phase, Rosie alongside Katina worked tirelessly to include our specific requirements and provide accurate, upfront pricing.

They've helped us see how we could live in the home during the quote phase with a detailed sketch, rather than just looking at a generic floor plan from their website or brochure. Getting upfront, realistic costs for structural customisations rather than vague estimates or allowances, made the process feel secure rather than stressful. Rosie's focus was on finalising as many inclusions as possible so we could see a final, realistic price before moving forward.

It’s rare to find a volume builder that treats your budget and vision with this much respect. Knowing exactly what we are signing up for has made the start of this journey incredibly exciting. If you are looking for a builder that values transparency and customisation without the usual headaches, I highly recommend Fairhaven Homes, specifically Rosie and her team!

We are building with fairhaven homes and have had an amazing experience so far. I had contacted over 40 builders in the area and chosen fairhaven after narrowing down because of the quality and guarantee for a quicker build with clear timeframes. At the moment we have just completed pre start. Fairhaven also has amazing great range of standard… Read more ·  1

inclusions and also generous cat 1 items and we found the upgrades to cat 2/3 very reasonable and cheaper than anticipated but stuck with cat 1 for a lot of things. They were also super accommodating to our floorplan and the many changes we had to suit our needs! Whereas a lot of builders (volume) that we contacted did not want to or simply couldn’t for what we needed. We are building the Tahlee 28 (with room extensions and extra linens) We ended up going about 100k more than base cost price which included upgrades for almost everything, big extensions, a raked ceiling, site costs etc.

The final cost wasn’t to much more/ the same as other builders quotes which was great, and I think for the quality it will make a big difference. Walking into the display homes compared to some of the other big builders you can just tell even from cat 1 products how big the difference is with brands they use in terms of quality.

I also really liked how clear fairhaven was with orientation, insulation and other very important things that aren’t talked about much or at all with other builders I enquired with.

Everyone I spoke to was super fast in replying and very informative. Our sales consultant was great and even let us know about hidden costs that we might not have been aware of (in any sort of building project) like gas connection for our estate which I see some people get caught out on in facebook groups.

Fairhaven were so kind and understanding, when we were looking at finalising the floorplans in October my father was diagnosed with terminal cancer. The team was so lovely to deal with and gave me so much time to come back to completing the project with no extra costs. We ended up finalising everything in January, signed early Feb and did colour in early March. Our site start is start/mid May and we are very excited to get the house up as quick as possible so we can move closer to dad.

Thank you to all staff including sales consultants, managers, Cro, colour appointment specialists we have had a wonderful experience and have been well looked after

We had an outstanding pre-construction experience with Rosie Milojevic, Regional Sales Specialist at Fairhaven Homes. From the very beginning, Rosie demonstrated exceptional knowledge, patience, and genuine care in helping us choose the right floor plan and overall building design for our needs. She took the time to understand our requirements in… Read more ·  1

detail and provided thoughtful guidance to ensure we made the best decisions. What really stood out was her willingness to accommodate our requests and assist with customisations—nothing ever felt too much trouble. Rosie consistently went above and beyond to make sure everything was tailored perfectly to our preferences.

Her communication was excellent throughout the process. She was always approachable, responsive, and available to answer our questions, no matter the time. This gave us great confidence and peace of mind during what can often be a stressful stage.

Rosie’s professionalism, dedication, and customer-first approach truly made a difference. We are incredibly grateful for her support and would highly recommend her to anyone going through the pre-construction journey with Fairhaven Homes.

Initial consultation and pre-construction phase: I have started my journey of building my first house which can feel overwhelming, but my experience was made incredibly smooth thanks to the team at Fairhaven Homes. From the very beginning, communication was clear and every question I had was answered with patience and professionalism. A special… Read more ·  1

thanks to Faraz Wais, who went above and beyond to support me throughout the process. His attention to detail, proactive updates, and genuine care made all the difference during the initial phase which can otherwise be a stressful period. I always felt informed and confident in my decisions because of his guidance. I truly appreciate the exceptional service and would highly recommend Fairhaven Homes to anyone embarking on their first home journey.

I will keep this review updated as I proceed with the next phases of the build process.

We have had such a great experience planning our house build. Henry and Rebecca have been amazing to work with throughout the entire process. They have been supportive, professional and always had great communication! Show details ·  1

I had the pleasure of being supported by Michael and Sarah at the Riverfield Fairhaven Display for my first home build. Michael was extremely knowledgeable, patient, flexible and honest throughout the entire process - it made the journey feel very accessible and enjoyable :) thanks so much for the help guys you were amazing! Show details ·  1

Just want to say a big thank you to Darren and Rebecca for all their help throughout our home journey. As first home buyers, we had a lot of questions and honestly felt a bit overwhelmed at the start, but Darren made the process so much easier. He was always easy to talk to, patient, and gave really practical suggestions when we were choosing… Read more ·  1

things for the house. No pressure, just honest advice that actually helped us figure out what worked best for us.

Bec was also amazing the whole way through. Super responsive, organised, and always quick to help whenever we had queries. She kept everything running smoothly and was really lovely to deal with, which made the whole experience a lot less stressful.

Really appreciate both of them for being so supportive and helpful from start until now that our construction is almost starting. It made a big difference in our journey.

We’ve had a fantastic experience with Fairhaven. From our initial conversations through to the consultation process, Mike and Sarah have been incredibly knowledgeable, professional, and supportive every step of the way. They took the time to answer all our questions clearly and made the whole experience smooth and stress-free. The service at the… Read more ·  1

Riverfield Display in Clyde has been outstanding, and we really appreciate the care and attention provided throughout the process. We’re excited to continue our building journey with Fairhaven and highly recommend Mike and Sarah to anyone looking to build their new home. File Number: #260305

Working with Mike and Sarah from the Riverfield Clyde office was an amazing experience throughout our first home journey. Their communication was exceptional — always clear, upfront, and helpful with all the information we needed to start building our new home. They were incredibly friendly and accommodating to all of our requests. Mike was… Read more ·  1

especially knowledgeable and knew exactly how to help us achieve what we wanted in our home.

We couldn’t recommend them highly enough!

Fairhaven have been so easy to deal with, and communicative. The whole experience so far couldn't have been more straightforward. Shoutout to Michael, Tegan and Daniel who have been amazing. Definitely recommend building through Fairhaven :) Show details ·  1

Fairhaven has been great, and really understanding in assisting myself during the planning phase every step of the way. Even when i missed some dead lines they reminded me what was required and any questions i had were answered in good timely manner. I did make some changes to the build also, again more than happy to give advice and accommodate. I… Read more ·  1

have recommended Fairhaven homes to two long time friends that are thinking of doing a knockdown rebuild.

I had great full experience with Fairhaven homes because I started to build my future dream home with them. Millaray Frafan‑Araya , who is the New Home Consultant in Donnybrook Fairhaven display home and she helped me to do every step of my dream. She explained every step clearly. I highly recommend Fairhaven homes. Show details ·  1

I m thrilled with service from Rosie . 26014 . She has highly efficient, knowledgeable about the market, and excellent at communicating . I highly recommend to get best deal from her about home building. Wish her good luck for future . Thanks Show details ·  1

THANK YOU ROSIE FOR EVERYTHING Pre-construction review: We have had the pleasure of dealing with Rosie, a wonderful human being who treated us like family. We’re so lucky to have met her and go through this process with her. Bit by bit, she assisted us and gave us her recommendations and expert advice in building our home. Thank you again Rosie for all your help. We hope that the build goes as smoothly as pre construction phase.  Show details ·  1

Rosie M. - Regional Sales Specialist - Mt Atkinson As first home buyers building under the 5% First Home Guarantee scheme, the process of finalizing a build contract alongside a land contract is stressful, tight deadlines, complex finance conditions, and countless decisions in a very short window. What makes our experience remarkable is that… Read more ·  1

Fairhaven wasn't on our shortlist. We had been engaging with several other builders for months, and Fairhaven was initially just a passing inquiry. But from the very first conversation, Rosie at the Mt Atkinson office changed that entirely.

I ask a lot of questions & changes, detailed ones about specifications, contract terms, site conditions, and inclusions. Where other consultants would deflect or take days to respond, Rosie accommodated every single one without hesitation. She never made us feel like a burden. If she didn't have the answer on the spot, she went and found it, properly. It was that extra attention, that consistent willingness to go above and beyond on anything and everything, that made us progress to the next stage. Without it, we simply would not have signed with Fairhaven. In an industry where so many sales interactions feel transactional, Rosie brought a level of care that genuinely shaped our decision.

This review covers the sales stage only, we'll update as we move through the build. But if you're visiting Mt Atkinson, ask for Rosie. She's the reason we're building with Fairhaven.

We have just signed for a house build with Fairhaven ,we have chosen The Carson 25 and new home consultant Faraz has been so helpful throughout the whole process. Faraz is very professional,articulate and helpful to make our choice easy Show details ·  1

My partner and I were browsing opportunities as first home buyers trying to get into the market, Warren and Faraz couldn’t have been a greater help. Not only did they educate us in a genuine and transparent way, but they guided us right through the initial stages of our choice. They made the process easy and straightforward, they were there to… Read more ·  1

answer all questions, and as a couple who are completely new to this, their support did not go unnoticed. They went out of their way to find options that suited our wants and needs, helping us land exactly what we wished for. As well as the help from both Faraz and Warren, we are incredibly impressed with the service we have received from the rest of the team at Fairhaven homes. Their kind, patient and knowledgeable nature is something we highly recommend. We really look forward to rolling through the next steps with Fairhaven homes.

The following review is regarding the pre-construction experience. To be clear, we have not yet started the build so I can’t speak to during or post construction experience. Working with Mila at the Donnybrook office has been absolutely fantastic. She is very knowledgeable with all things to do with the build and the considerations of making… Read more ·  1

customisations to the build. She has also been very patient working with us and has gone over and beyond in working either the different surrounding estate sales offices in locating a suitable land lot for us to build on

The entire process has been very smooth and on time if not ahead of schedule. The team at Fairhaven Homes have been extremely helpful on every occasion. Would be very happy to complete this process again. Thankyou Aaron Show details ·  1

Henry was amazing to deal with, through the entire process helping us guide through options and extras and provided us our dream home, we couldn’t thank Henry enough for the smooth processes and answering all our dumb questions!  Show details ·  1

I visited a display home in Clyde where I met Henry, and I’m so glad I did. He is a lovely gentleman who clearly knows what he’s doing. From the beginning, Henry was friendly, kind, gentle, and above all, very funny. I never once felt pressured—he truly worked at my pace and made the whole experience comfortable and enjoyable. Going through the… Read more ·  1

building process while pregnant can be overwhelming, but Henry went above and beyond to support me. He took it upon himself to help find suitable land that fit the home design I wanted to build and liaised with the broker and real estate agent right through to the very end. Whenever I started to feel stressed, Henry would simply say, “Leave it with me,” and he always followed through. I am incredibly grateful to have had Henry as my consultant and couldn’t recommend him highly enough.

Henry has been an absolute blessing throughout this journey. He has been so patient and understanding and has answered all our questions without any hesitation. Henry has helped us to not be so stressed through the process and has kept us at ease. It has been an easy and carefree experience and with all of our worries, Henry has helped guide us.… Read more ·  1

We are definitely looking forward to seeing our completed home and are super excited to start a new chapter.

Dealing with Darren Davis made the whole process very easy. We got the plan customised to suit our needs. Darren was very knowledgeable. We are looking forward to our tender appointment. Show details ·  1

This will be my 3rd time building with Fairhaven, this time round I was lucky enough to have met Paul Maio. Paul was amazing to deal with every question I had was answered in a timely matter and he always had the answer I needed. I went to multiple builders but Paul was by far the most knowledgeable and down to earth I dealt with. Looking forward to another home being built by Fairhaven. Show details ·  1

Our experience to date in the pre-construction phase has been first class. Sal Kumar was very patient and very helpful in meeting our needs, it has been very much appreciated.  Show details ·  1

Our Sales consultant, Paul at Meridian Display, has looked after us with a wide array of experience and an honest approach. Paul has been incredible. We were thoroughly impressed with his professionalism, communication, and overall approach. Paul has taken the time to explain everything and really helped us understand the entire process of… Read more ·  1

building our first home. Can’t thank you enough, Paul! Our build journey has just started, and we are so excited to cross the finish line.

⭐️⭐️⭐️⭐️⭐️ 5-Star Review for Fairhaven Homes – Sales Agent Sal (Oakleigh) I recently returned to Fairhaven Homes for another project, and once again I had the pleasure of working with Sal at the Oakleigh display centre. From the moment I walked in, he was incredibly patient and attentive. He took the time to walk me through every detail of the… Read more ·  1

design and the process — even the things most people probably wouldn’t ask about. I had quite a few technical and specific questions, and he answered every single one clearly and without rushing me.

As a returning customer, I really appreciated how Sal went out of his way to accommodate my needs. He genuinely tried his best to explore every possible option for me, including any eligible discounts or upgrades that could make the package work better. It never felt transactional; he came across as someone who truly cares about matching you with the right home and making sure you feel confident in your choices.

If you’re considering Fairhaven Homes or simply like their designs, I highly recommend visiting the Oakleigh display home. I’m confident Sal will take great care of you just as he did for me.

Sal was great to work with. Extremely helpful and very knowledgeable. Made the experience very enjoyable and super easy. Every question we had he answered it and made us feel no question was a st>pid question. Show details ·  1