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Fairmont Homes NSW

Fairmont Homes NSW

5.0 from 21 reviews

Reviews

(21)
(0)
(0)
(0)
(0)
  • Build Stage
    • Post-Construction (10)
  • Customer Service
    5.0 (7)
  • Site Admin
    5.0 (5)
  • Timeliness
    4.8 (6)
  • Structural Integrity
    4.7 (6)
  • Plumbing & Waterproofing
    4.8 (6)
  • Electrical & Lighting
    5.0 (5)
  • Flooring
    4.8 (5)
  • Transparency
    5.0 (6)


Jimmy L.

Jimmy L.Sydney, NSW

  • Verified customer

Great experience!

published

This is the second house we've had build through Fairmont Homes NSW and we're very pleased once again.
There were no hidden costs, everything was very transparent, and the communication from our supervisors (we had 2 due to a change half way through the build) was frequent and comforting. The quality of the final product was exceptional as expected.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Build StagePost-Construction
Construction End DateFebruary 2020
See all answers

Paul

PaulSydney, NSW

  • Verified customer

Very happy with the finished product

published

Smooth process from the beginning to end with most importantly no hidden costs. What was in the contract was what I paid. The sales team and importantly the construction manager made sure the process was relatively stress free and had a very good eye for detail ensuring that the house was finished like the display home. Impressive.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2019
See all answers
  • Verified customer

Putting the FAMILY in Family Business

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJune 2018
See all answers
KateKab

KateKab

  • 2 reviews
  • Verified customer

Putting the ‘Family’ into the Family Business!!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJune 2018
See all answers

Rina Valerio

Rina ValerioSydney, NSW

  • Verified customer

Wonderful experience

published

From the first moment we started talking with Fairmont about building our new home I knew the experience would be unforgettable. The entire team were extremely professional and made it effortless. They were upfront with costs and never at any stage under delivered. The end result was just what we wanted and more. We were very happy with the final cost and came within our budget. There were a number of items that needed attending to and these have all now been fixed.

Customer Service
Transparency
Timeliness
Structural Integrity
Plumbing & Waterproofing
Flooring
Build StagePost-Construction
Construction End DateDecember 2018
See all answers
1 comment
Fairmont Homes NSW
Daniel L.Fairmont Homes NSW

Building disasters

Building disastersSydney Surrounds, NSW

  • Verified customer

Exceptional Builder & Fantastic Customer Service

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateApril 2019
See all answers
1 comment
Fairmont Homes NSW
Daniel L.Fairmont Homes NSW

  • Verified customer

Best in the business

published

We couldn't be happier with our Fairmont Home. In fact this is the second house we have built with them in 5 years. The team give you personal service which is hard to find in a company the size of theirs. Everything went to budget and there were no hidden costs or extras throughout the build. Fairmont make building a house enjoyable and I would recommend them to anyone from a first home buyer right through to a high end home.

Build StagePost-Construction
1 comment
Fairmont Homes NSW
Daniel L.Fairmont Homes NSW

  • Verified customer

Personalised Service from beginning to End.

published

Couldn’t have asked for a better Builder, from display home sales member Dean, who was amazing to the fantastic office staff Jackie, Lauren & Sharon.
My build was a bit slow for a few months until a new SS took over and took control. James was very approachable and nothing was ever any trouble. I was kept up to date each step of the way. Any questions were answered nearly immediately by both James or Jackie & Lauren. There were no hidden extra costs along the way. Great Team Effort Fairmont Homes NSW. Thank You

Customer Service
Build StagePost-Construction
Construction End DateMarch 2019
2 comments
Fairmont Homes NSW
Daniel L.Fairmont Homes NSW
Robyn
Robyn

Your welcome, more praise to come, since the buildI’ve now had excellent work and communication with your Maintenance/service team Jacob & Craig.

Natasha

NatashaSydney

  • Verified customer

Amazing Builder! Would highly recommend!

published

We are SO happy with our new home from Fairmont Homes NSW. Their customer service and quality of work is unparalleled. From start to finish, everything was so smooth and pleasant. Not only do they do an amazing job, but all the staff are lovely and very helpful! We had such a positive experience throughout our build and would highly recommend them.

Build StagePost-Construction
1 comment
Fairmont Homes NSW
Daniel L.Fairmont Homes NSW
  • Verified customer

No Regrets for choosing Fairmont Homes !!!

published
Build StagePost-Construction
1 comment
Fairmont Homes NSW
Daniel L.Fairmont Homes NSW

arselz

arselzSydney

  • Verified customer

Best Quality Builder we ever used!

published
Construction End DateJul 2017
1 comment
Fairmont Homes NSW
Daniel L.Fairmont Homes NSW

Lotus

Lotus

  • 2 reviews
  • 1 like
  • Verified customer

Highly Recommended

published
Construction End DateAug 2018
1 comment
Fairmont Homes NSW
Daniel L.Fairmont Homes NSW

  • Verified customer

Excellent Quality Home

published

Fairmont Homes has delivered an excellent quality home for my family. The process has been positive from the start to the end. With little knowledge on building, customer service has been very helpful and patient. All enquiries that we had were promptly answered. At the walk through they were very thorough and honest about the finishings to ensure that they hand over the best home they can. We could not be happier and highly recommend Fairmont Homes.

Construction End DateAug 2018
1 comment
Fairmont Homes NSW
Daniel L.Fairmont Homes NSW

  • Verified customer

Quality custom designed home in Catherine Park Estate

published
Construction End DateSep 2017
1 comment
Fairmont Homes NSW
Daniel L.Fairmont Homes NSW
Diana E

Diana ESydney

  • Verified customer

Exceptional quality and excellent customer service

published
Construction End DateJun 2016
1 comment
Fairmont Homes NSW
Daniel L.Fairmont Homes NSW
PC79

PC79Leppington

  • Verified customer

Quality Forever Home in Willowdale

published

From start to Finish, Daniel and James and all the team at Fairmont Homes NSW were great to deal with. They kept us up to date on the process, answered any questions we had and as first time home builders walked us the the process step by step. The quality of the build was great, The whole team were great to deal with.
My wife and I couldn't be happier in our new Fairmont Home!

Construction End DateOct 2015
1 comment
Fairmont Homes NSW
Daniel L.Fairmont Homes NSW

MD88

MD88Sydney

  • 2 reviews
  • 1 like
  • Verified customer

Excellent customer service and build process

published
Construction End DateJan 2017
1 comment
Fairmont Homes NSW
Daniel L.Fairmont Homes NSW

DT17

DT17Leppington NSW 2179

  • Verified customer

Quality First Home in the Emerald Hills Estate - Leppington

published
Construction End DateNov 2017
1 comment
Fairmont Homes NSW
Daniel L.Fairmont Homes NSW

  • Verified customer

Perfect from start to finsh

published

The workmanship and quality of our property was great from the slab to the final move in product. We cannot be happier with Fairmont homes as a company and also couldn't be happier with our site supervisor, as they built our family home. The entire process was effortless from the start just meeting with the team, to inclusions and exclusions to the finish product with the supervisor. We could not recommend this company more!
Thank you to the team again for all your efforts. You made the building the entire process easy, wanting us to maybe attempt it again.

Construction End DateOct 2017
1 comment
Fairmont Homes NSW
Daniel L.Fairmont Homes NSW

Steven

StevenSydney

  • Verified customer

Knockdown/rebuild - no worries!

published

We completed a knock down and rebuild of our house and Fairmont Homes guided us every step of the way.

The build quality of our house is exceptional and we have friends and family comment on what a nice house it is all the time.

Our build was really well managed and thanks to the excellent management and the weather gods, everything was very efficient and smooth.

Fairmont Homes' customer service was excellent from front office to the building supervisor. Nothing was too hard and the team was always happy to help us in the tender stage and explained how things worked in the building stage when we had questions.

We would highly recommend Fairmont Homes to anyone looking to build in Sydney and surrounding areas.

Construction End DateMay 2017
1 comment
Fairmont Homes NSW
Daniel L.Fairmont Homes NSW

Page 1 of 2

Questions & Answers

Dom Rego

Dom Regoasked

Please contact Dominic Rego [contact detail removed]
New build at 34 Victoria St Malabar NSW
2 storey 4 bedroom rear lane double garage and granny flat.
Scope: Knock down existing fibro house and new build
DA approved plans by architect
Looking for a reliable competitive builder
Modern design with lightweight building materials
Aim to start building end of 2018
Please let me know if this fits your scope.
[email address removed]

1 answer
Fairmont Homes NSW
Daniel L.Fairmont Homes NSW

Good morning Dominic,
Thank you for getting in contact with Fairmont Homes NSW
Could we please request that you private message your contact details (phone and email) as the contact details have been removed above

our details are:
sales@fairmontnsw.com.au
or
02 46 011981

Kind Regards
the Team at Fairmont Homes (NSW)


HOME12345

HOME12345asked

Anyone built with Fairmont Homes NSW?

2 answers
Emily
Emily

I also want to know if anyone has built with Fairmont NSW. Every other builder has reviews whether they are good or bad except for Fairmont NSW who don't have any reviews!! Something seems suss to me.

HOME12345
HOME12345

Yes, I agree. We did not end up going with them as they quoted us a price then asked for $500 for an itemised tender. We paid them and after waiting 3 months, we received an email with 2 pages of absolutely non professional tendre and the price is higher $400,000 than the original quote they told us.

After that we have tried for over a month to communicate with them and requested what are the inclusions and why the price went up 400k. Long story short, between sales office and head office, we did not receive an answeres and they were very rude to us. In the end we gave up and didn't want to deal with such a builder!

If they can not provide a proper tendre and good communication, they can't deliver a home in a profficinal way.


Aslan

Aslanasked

Is there a review for the nsw one? This is all Adelaide and a different franchise

2 answers
Arun
Arun

I have experience with Adelaide only, major reviews are also shared by South Australian customers with very low response from people as such. It will be great to know how they are doing in other states. As per Adelaide is concern and till selection stage, i can surely say that Fairmonthomes has no concept of customer service. Their staff is enjoying strong brand performance, so they are not putting any service aspect into their product. They have not online platform to connect to customer and have no direct contact in office too to speak about the customer concern. Their selection center in Adelaide are also not very engaging to develop a product over the edge. They are trying to stick to standard product in order to keep price in start mark. If you are looking for a house with difference than Fairmonthomes is not the right choice. Still if you want to choice them like us due to good quality end product than you have to be very engaged and research allot. It is also understood since they are project builder at last. As per construction is concerned it all depends on your site supervisor and his skills and time he has. This is same for most of the builders.

If customer service and personnel touch is concerned in project builder than i will recommend HickinBotham, although i am not sure about the end product. They are quite friendly and connected to customer in office and website too. Metricon too seems engaged in web but they don't do custom build. I had discussed my custom plan with Metricon sales man but he never came back with pricing or feedback that they can do it or not.

Fairmont Homes NSW
Daniel L.Fairmont Homes NSW

HI.
Thank you for your question. Please note that Fairmont Homes NSW is not affiliated with Fairmont Homes in South Australia.
Wishing you all the best


Get an answer from our members and Fairmont Homes NSW representatives

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