Fairmont Homes NSW

Our initial sales consultant Chas was very helpful and informative with the building of our duplex until he departed, leaving us in limbo for a short time. We were introduced to Brad, who informed us that he had been assigned our file and project and from the first meeting we were very impressed with his professionalism and vision of maybe improving our build. His knowledge of the building industry and codes is exceptional to the point that we adopted most ideas he brought to the table. We would not hesitate in recommending Brad and Fairmont Homes to anyone, like us following our dream to build their new home.

Prior to choosing Fairmont homes, we walked through countless construction homes.
After seeing Fairmont homes and dealing with Brad it was clear that the quality and the attention to details was next level.
It was great working with Brad throughout the process.
He was easy to get in touch with and quick to respond to any of our questions that came up.
Our experience with Brad was smooth and met deadlines, he is easy to work with and very helpful in making difficult decisions and respectful to our unique wishes.
He has excellent attention to detail kind and very welcoming from beginning to the end.
We loved how our house would come to live. well done Brad.

Our process with Fairmont homes has been the most exceptional customer experience. We have been lucky enough to work with Brad who has gone above and beyond through the whole process whether it be taking our calls, messages and emails at all hours of the day and all days of the week or showing genuine care and attention to detail offering solutions and options we wouldn’t have even thought about without him. We loved the transparency and honesty Brad showed us from start to end and we feel so lucky after many months of searching to have found F...

Building can be a very scary and daunting experience. We approached many builders before deciding the Fairmont team would be best for us. We wanted a custom design which the Fairmont Team brought to life from some napkin drawings we provided. They provided valuable advice on the design and ways to best work with our block and budget. Building process was made easy by frequent communication with our site supervisor and progress pictures to keep us in the loop at all stages. Our supervisor was always open and honest with us and made sure the qual...

We have been really impressed at the level of transparency, expertise and responsiveness from Fairmont Homes NSW. Brad has played a major part in this. He was dedicated whilst assisting us with decisions and providing valuable suggestions along the way. I'm hoping this carries through the remainder of the process and look forward to our next phase of the journey.

Rocky start to the pre construction phase with previous sales consultant, however when file was taken over by Brad, we could have not been happier. Where was he the last 6 months??
Definitely knows what he is talking about and made the process seem so easy and relaxed. This man is worth more $$$. Always available and always returned calls. Highly recommend him and his team. Going through Internals and Externals with Rebecca was also a breeze. Friendly and so knowledgeable. Keep up the good work.

From the day we walked into the Balmoral 42 display home at Leppington we were impressed with the design, look and feel of the house, and the friendly sales staff helped cement our decision to proceed with selling and building our next home.

Unfortunately Our build seemed to be destined to be filled with complexities the moment we paid our deposit. Lengthy turn around for finalising tenders (esp kitchen and electrical) with poor communication throughout.

Our original supervisor was let go and replaced with a new one that was significantly bet...

Excellent service by Brad
We had been to 2 other builders before we came across Brad. He was be far the best so we went decided to go ahead with Fairmont homes. Brad is really good at what he does and made the whole process seamless It’s like her cooks read our minds. Very prompt with his replies and always suggested ideas. We are currently in the selections process so will update this post after the house is finished.

We can’t recommend Brad Jackson highly enough. We are building our first home and Brad has been a huge asset to the process. We looked at an array of other builders but found that Brad and the Fairmont team truly gave us their attention and took the time to understand what we wanted and needed in our new home. We were able to customise our floor plan and Brad was instrumental in helping us get it right from both a design and a cost perspective. We are excited to move into the construction phase of our home and see the design come to life.

We've been dealing with Brad at Fairmont Homes and we must say his knowledge is vast and communication is timely. Cannot recommend him enough.

So far it's been an easy ride and hoping this continues right through construction and after.

You can surely count on him to make your dream come true.

Plenty of good things to say about our custom build, but for now the bitter taste in our mouth is strong.
Waiting a year to fix leaks in our home, (we have had 3 leaks in different areas in total), and communication is probably the worst experienced with a company.
Damaged glass installed through 80% of the home, with a lot still not fixed, and emails constantly ignored.
Will update once all the over due maintenance ‍is resolved.
But for now, I would probably not recommend the daily stress that goes with TRYING to deal with this company.

UP...

We're currently in the pre-construction phase with Fairmont Homes NSW and working closely with Brad Jackson who has been nothing but brilliant. Brad’s knowledge, guidance, and communication has been outstanding thus far. We have found the level of detail in the design drawings and tender to be far superior than other building companies.
We hope this experience continues as we move forward to the construction phase.

Currently in the pre-construction stage as we fine tune and polish out our floor plan. We have dealt with Brad from Fairmont who has been nothing but excellent since we started. Excellent communication, attentiveness and knowledge to date and we love the fact that Brad is in constant communication with us making him very accessible. We hope the rest of the home building journey matches up to our experience so far. Highly recommend

We're in the the pre-build phase with Fairmont and feel very happy to have found Brad Jackson. We have had very professional informed guidance by Brad. Communication has been excellent (even contacting him any day/time) and he's been happy to deliver our requests. Our experience has been enjoyable so far thanks to him.

We are in the pre-construction stage of the process with Fairmont Homes for a knock down rebuild. We have shopped around with a lot of builders and met at least 10 to 15 sales reps. Brad from Fairmont Homes has by far been the best sales and design consultant I have come across. What makes Brad different is his experience and knowledge. Brad is excellent at understanding our requirements and suggesting changes which are practical and cost effective.
Brad is always available and has been extremely patient with the numerous changes we have made. ...