Excellent customer service by FIL regarding Air conditioning Installation
FIL attended our house today about getting Airconditioning Installed. Very professional, ringing to say he was on his way and explained the entire process while answering all our questions. Very friendly and professional.
Happy with service
Fil did a great job of clearly explaining what needed to be done and then got on with it in an efficient manner. He also left no mess afterwards. Thank you.
Sasha provided excellent professional advice, we highly recommend him. Sasha is prompt, respectful and listens to find a solution. Ask for Sasha for all your Air Conditioning requirements. Thank you.
Very efficient and informative, great customer service
We had Daniel C. from Fallon team over for an air conditioner service. Daniel arrived on time and called ahead as promised. He was very knowledgeable, fast and had a good attention to detail. Daniel C. serviced our air conditioners very thoroughly, provided good advice and solution for our house. We definitely recommend Fallon team.
My airconditioner is now working perfectly after Fallon Service
1. My 8 year old air conditioner and control was not working properly.
2. The Fallon technician Ash who arrived promptly replaced batteries in remote, cleaned filters and sprayed indoor coil with deodoriser.
3. He then tested that heating and cooling each operated correctly and reset the time on the controller. Great result
Fil, did an excellent job repairing and cleaning my Air conditioner today. He arrived on time and did an awesome job in a very timely manner. I would definitely recommend Fallon solutions.
Excellent service and advice.
Phil .D. was great to deal with. upgrade of air conditioning Honest, informed service with latest technology available. Would refer anyone to use their services. Thank you for an easy option.
Did not find this company very professional. Paid for a service to inform me, what I had already knew. Called them to check on my air conditioner wall mount control which ceased to function after an electrical storm. Refused, when requested assistance with lodging a claim.
Today Bernie came and serviced my ducted air conditioning unit. Very happy with conduct, helpful information and professionalism shown. Would definitely use him again. The pricing was expensive, but I guess you have to pay for good service!!
Perfect Customer Service
Appointment Time Kept - Michael C was very knowledgeable and also happy to share techniques to keep the air conditioning unit in perfect condition, I am very happy to recommend this company as 5 stars, Costs were cheaper than expected and very reasonable.
Michael C did a good job diagnosing and repairing the fault in one of our air-conditioners, and checked the other units as well. He explained the fault clearly, explaining what needed to be repaired. He was also respectful of our flooring and furniture when entering our house.
A/C Problem Correction Journey.
Lightning 18months ago. Strike burnt 14kw Daiken outdoor PCBs. Fallons replaced boards under insurance. For $300 Fallons installed surge protector. Coming into Winter seemed ok. Summer it struggled. Fallons organised new boards under warranty. Fixed bad mould in roof coil (showed pictures). Very happy. Fallons came every time at the designated time. The only time they were caught out was when a tech became sick. You can't help that.
Edwin knows his stuff!
Edwin quoted us on our aircon needs a couple years ago. Just had him back this morning and he remembered us! He is very knowledgeable and explains things very well.
A/C`s working great!!
Daniel C arrived yesterday after calling ahead. My wife was home as I was working however Dan took the time to patiently explain the problems and the quote reasons.
Dan was just packing up when I got home but he took me through the job, cost and maintenance issues again!
He has the 5 stars from my boss and we were very happy with the AC results last night!!
Steve and Claire
Chris R was fantastic. Very professional and explained what he was doing during the whole process. Called to make appointment and they worked around my schedule. Very happy. Highly recommend Fallons and Chris R.
Stay far away from this company, i have tried to contact them on numerous occasions due to work done at my place and no response once they have your money they just ignore you and couldn't care less. As someone stated in a few comments earlier they are salesmen that's it. Do yourself a favour and give these guys a miss. I tell everyone i know now to stay away from these dodgy people.
Fil was great and fixed annoying buzzing from a/c touchpad and gave the ducted a/c a service. Good experience will Fallon Solutions i would recommend to anyone . Nice friendly service from begining to completion of job requested. 5 stars
Excellent and efficient service
Phil provided excellent service. He was polite, friendly and professional. The cost was outlaid before he began any work and there was no pressure to have anything extra done that was offered.
He was also more than willing to answer any questions I had and gave me a run down of the work to be done.
He completed the work efficiently and cleanly.
Overall great service provided.
Helpful, friendly and knew his job
Ash Totham was very professional when he came and fixed my aircon. He was friendly and very informative. Would highly recommend Ash for air conditioning needs. Fixed my aircon in no time.
The installation of a new unit was fast, efficient, professional and neat. We appreciated the attention given to our preferences and their implementation, as well as leaving the job site clean and tidy. We're delighted with the outcome.
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