Staff are great.
I knew what I wanted before entering the store, Tony was clear and concise with his answers to my questions I left with a quote and later bought the products quoted.
Just waiting for new stock to arrive and delivered. Thanks
This store is 'Fantastic' in every way
Always check every retail outlet on line, not only for the right product but price as well.
Therefore, it was a no brainer that Fantastic Furniture came out on top in everything so that's where I headed. Must add the staff were a pleasant surprise they were very helpful and not at all pushy. An item I wanted was sold out but Jon did not give up till he found a new daybed in Sydney. Have also had dealings with Tony, Callum and Rachel So can happily recommend all of them.
Value and availabilty
We have bought a few items at Fantastic Fychwick and have found items there that we couldn't find anywhere else, at very good prices and in good quality. There is easy parking and access and the interior is not too busy. Pick up and assembly was good.
Had a great store experience. was able to find all the furniture I checked online in-store. Therefore, was able to have a feel of the items before purchasing. Helpful and friendly staff (Callum at Fyshwick store). I purchased the items for my new rented house in Campbelltown and the staff (Callum) helped to sort-out the items and place the order from the Fyswick store. It was convenient and I just had to come home and do the payment online.
Despite entering the store 40 minutes before closing, and wanting same day pick-up - the staff was incredibly helpful and accommodating. I was home, assembling my dresser 60 minutes later.
Good range of products at good prices excellent customer service and quick with delivery. I would definitely go back for more products.
The product that i bought is good and i am satisfied with the product. My first experience with Fantastic is FANTASTIC.
Very nice website, very good furniture.
My overall experience was great, however, watch out for delivery as the fees may be a little too high and over the top.
Just what we were after.
We seen items in a catalogue, went to the store and items were better than expected. Bought them plus and impulse rug on the spot.
Value for money
My previous experience was very good. I received value for money products.
Though this visit, I am very disappointed that when I open the box and found incorrect product than what I paid for it. I have to hassle return the product and pick up correct product.
Very happy the furniture was able to be assembled. Easy to communicate with staff. Good range of furniture and love a particular Canvas print that I will get soon.
Fantastic shop for good quality furniture!
Great shop, with good range of furniture for the whole house.
There are amazing deals to furnish a whole living / dining room or even just a bedroom. Not seen this anywhere else which makes them unique!!
Very easy to use website, good pictures and easy to find measurements.
Good matching pieces and affordable prices. I have purchased a different bed frame about 4yrs ago and it is still in great condition.
Pleasure to deal with
Never been to the store, but ordered online. It was quick, easy and gave me estimated delivery times on each item. One item that would have taken 2-4 weeks was easily swapped out for a different one. They called about my order the next day and let me know the planned delivery day, then they called the next day to narrow the delivery window to 2 hours. Perfect experience.
Bought a bed head that doesn’t fit - not even made for one of their beds!
Fabric of the bed head was good. The ‘universal’ brackets don’t fit on my bed base and they don’t even sell bases! There’s no instructions and everything is made of cheap material! Never buying from them again.
Easy and efficient
Fantastic Furniture at the Fyshwick store were pleasant, patient, and efficient. The delivery came right on the specified time and day and very pleased with product.
Very friendly and competant staff. I would highly recommend this store to anyone. I was surprised at the selection .
Waiting for a response regarding my broken lounge
Just wondering when someone will contact me regarding my broken lounge. I emailed photos as requested in August, and sent a follow up email and I’m still waiting, holding my lounge up with pavers from the garden.
Children's house bed a big hit
We recently purchased a house bed from Fantastic Furniture. We thought the price was very reasonable and the quality seems to be good a sturdy. Transaction was quick and easy as we purchased it online and then later picked it up from the warehouse. It cam as a flat pack but was reasonably easy to put together. It is nice to have a hassle free transaction.
Everything was fantastic , customer service was amazing & explained everything. From delivery to sofa shiel. Very professional & I’d buy again when ready
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