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Fantastic Furniture NSW
4.7 from 3,448 reviews

EASY TO ASSEMBLE

It is always easy to find the stores and parking in most of them is great one other in Newcastle is a bit harder due to Newcastle street parking and you have to pay to pay on most streets. I found my product easily and when you look you find something else. My product was available in at least 2 colours. I am satisfied with my 2 products. The quality is always of a great standard. My husband and I have always assembled all of our items and we must of put over 20 together, some are a little tricky and fiddly eg the all glass 1 door display cabinets but we have put 3 together so it wasn't that hard.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

Honest Company

My desk was delivered as in damaged condition. so I went back to the shop and show few photos of damaged parts. Then the store manager apologised and gave me "Partial refund".

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAuburn

Good products. Friendly helpful staff

Bought a daybed online, which was promptly delivered and had simple assembly instruction.
Then we needed a mattress and selected the one 'in a box'. The lady who served us carried it to our vehicle.
It was easy to 'unfold' and will be more than adequate when our grandkids visit.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNowra NSW 2541
1 comment
Hi Peter and Pat, that is great to hear your new mattress was easy to take home and ready in no time! It is great to hear you found the perfect mattress for your grandkids and we hope to see you again. Kind regards Ryan and the Fantastic team

lets advertise with good customer service

GPS took us to the store. Quality likeable product and was easy to assemble 'cos of instructions. Had visitors that night and advised them that this product was bought today, They liked it and will pay a visit to your store.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Hi Jack, we are glad to hear your GPS brought you to our store! It is great to hear you found our products easy to assemble and we look forward to your next visit. Kind regards Ryan and the Fantastic team

Great experience

The store is easily accessible and in store movements are easy. The product range is good. We were well received by their staff. The delivery is due for coming Saturday, so I am looking forward for the ease of assembling the furniture.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCrossroads, NSW
1 comment
Hi Suhas, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

Great service

Chris at warrawong was great, very patient with our decision changing and working out our finances. She acknowledged our two boys who were bored. She is a credit to Fantastic!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWarrawong
1 comment
Hi Jeanne, thank you very much for choosing us and sharing your thoughts online! It is wonderful to hear that you have had such wonderful in store experiences with Chris in-store! We hope to serve you again in the future! Regards Ryan and the Fantastic team

Very terrible

As a regular customer I was very disappointed with that store no customer skills what so ever very rude even with loading the goods no help what so ever they should sack that manager his not worth to be in that position

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationWarwick farm
1 comment
Hi John, We are very sorry to hear about the experience you had whilst in our Warwick Farm store and sincerely apologise, it is very disappointing to hear you were treated rudely. We would really like to discuss this with the management team, would it be possible to send us an email with your contact details to reviews@fantasticfurniture.com.au? Kind regards Ryan and the Fantastic team

Cant complain about the service as there wasn't any

4 staff behind centre counter all doing nothing important. All seamed glued to it. Actually 3 where discussing whatever with 1 customer. Waved with chair in hand wanting assistance. Omg I must be invisible. Walked over to centre counter and enquired . No other colour whilst still hugging the counter. Walked past the centre counter at least twice after that to the bedroom and dinning room suite that I had gone in to purchase. Looked back at centre counter before walking out . Still glued.

Product Appearance Not as advertised
Store LocationBENNENTS GREEN
1 comment
Hi Robyn, it is very disappointing to hear about the lack of service you received in our Bennetts Green store and we sincerely apologise for the experience. Please know we will discuss this with the store management team. If you would be happy to discuss this further, please send us an email to reviews@fantasticfurniture.com.au with your contact details. Kind regards Ryan and the Fantastic team

Good service and products

Looked online for the products I needed. Fantastic had everything I was looking for. Attended the store to see the products. Sale and pickup went really well. Thanks to the team

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWest Gosford
1 comment
Hi Jason B., thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

Great customer service, displays and product.

Easy and satisfying experience.
Staff are super friendly and helpful.
Displays and samples made the selection process an easier one.
Thanks Fantastic Furniture for the 10/10 buying experience:
I am looking forward to receiving my lounge!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMoore park
1 comment
Hi Lani T, thanks so much for shopping with us in Moore Park. We are so happy that you had such a great experience, and we hope to see you back again in the future! Regards Nick and the Fantastic team.

handy location

Disappointed they no longer put furniture together before delivery have to use an outside source. Why does everything have to be flat packed not all off us can put together something from confusing or minimal instructions.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationTuggerah
1 comment
Hi Melissa S, thank you for choosing to shop with us in Tuggerah and for taking the time to share your experience. I apologise that most of the furniture is flat packed. We find it is easier for our customers that take advantage of Click & Collect to pick up boxed items, but we completely understand the hassle of having to assemble furniture. We will take this on board to try and improve the assembly instructions in the future. Regards Nick and the Fantastic team.

Amazing/ helpful/ listened to my needs

Super helpful! Listened to my needs and made suggestions. Recommend items other than I’d thought about based on my wants. 100% satisfied customer. Will definitely be back to buy more

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPort Macquarie
1 comment
Hi Helen, thank you very much for choosing us and sharing your kind words about our team online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team

Affordable, modern furniture

The store is well set out, staff very helpful & willing to serve you. A very good selection of modern furniture at affordable prices. Staff willing to check stock availability in other branches. Overall a good shopping experience.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBennett’s Green
1 comment
Hi Rob - Toronto N.SW., thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team

Perfect furniture withe affordable cost

Prospect store was good to navigate then Auburn store.
Products are amazing. Bed frames should be replaced with new better back support way.
Good quality
Assembly is alright but time consuming depending on the type of items. Store should offer affordable man power to assemble but not very expensive.

1 comment
Hi Purnendu, Thanks so much for choosing to shop with us! We are happy to hear you are enjoying our product range and we appreciate you taking the time out to share your experience with our company. We hope to see you back soon! Regards Ryan and the Fantastic Team

A great shopping experience

Smiling staff always lead me into this store It’s affordable and really excellent quality for the price.
You can furnish your whole house at this one stop shop.
The only drawback is most of it comes in flat packs.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationTuggerah
1 comment
Hi Suujoy, thank you very much for choosing to shop with us in Tuggerah and taking the time to share your experiences. We hope to serve you again in the future. Regards Ryan and the Fantastic team

Very happy with my purchase

Very happy with my purchase great products at a reasonable price..salesman was very helpful and knowledge on the products that I had purchased.was great products were available straight away for delivery..

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeYes
Store LocationBurwood
1 comment
Hi richard smith, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Ryan and the Fantastic team

Fantastic Recliner for Father's Day gift.

I bought a recliner from Fantastic Furniture Campbelltown and was happy with the range of choices and service from the sales man andwarehouse staff. The Recliner was easy to assemble. All required tools and instructions were provided.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCampbelltown
1 comment
Hi Vilesh, Thanks very much for shopping with us in Campbelltown and sharing your experience, it is wonderful to hear you received great service from our team! We hope the new recliner is being enjoyed. Kind regards Ryan and the Fantastic team

Just what I needed

I was only shopping for a simple easy to throw together bedroom desk for a tenant and I found it. Quick easy and in-store for immediate collection. Good basic selection to choose from and so reasonable.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDubbo
1 comment
Hi Maree, thanks very much for shopping with us, it is great to hear you found a suitable desk for your needs! We hope to see you again. Kind regards Ryan and the Fantastic team

Fantastic experience great quality

Store was very easy to navigate and we'll layed out. Julie was a massive help and very professional. I love the bedroom package and the mattress so comfortable. I will be returning

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNowra
1 comment
Hi Beau, thanks so much for shopping with us in Nowra. We are so glad to hear that Julie was so helpful, and we look forward to seeing you back again in the future. Regards Nick and the Fantastic team.

Excellent staff

Staff assistance in selecting the correct product for my needs, item was in stock and the item was promptly and carefully placed in to our vehicle.
The packaging was excellent and the assembly instructions easy to understand.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationTuggerah
1 comment
Hi Janet, thank you so much for shopping with us in Tuggerah. We are thrilled to hear about your experience, and we would love to see you back again in the future! Regards Nick and the Fantastic team.

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CategoryPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and SofasBedroom, Dining, Living, Mattresses, Miscellaneous and Sofas
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